beware of dr. franco and his practice. do not ever trust your health and your money with doctor…read more very unprofessional to deal with complaints. i am a nurse and an administrator in a healthcare facility. when patients complaints, the manager is supposed to be the bridge between the patient and the doctor. but how can you complain, when the ones you are complaining about is about the doctor, who is the owner of this practice. i have been asking for an appointment with this doctor after my major surgey, bilateral jaw joint replacement surgery, but they have so many excuses here and there. also, when i was there, the ones who was doing my fittings is the laboratory technician (who is not an employee there, how do i know, i asked her.. she said dr. franco let her do that since she is faster than the technicians t]here) and one of his dental assistants. guess what? i file a complaint about them with the state and that is when they tried reaching out to me. and when they did? this doctor let go of me as a patient, because there is no more patient-physician trust??? and gave me 30 days, which is a protocol, but when i asked for a date, when i am available, his office said the doctor is not available on those dates. he jusy doesn't want to see me at all because he cannot confront his patient and deal with the issues. go read on other reviews for this doctor. anyways, i got a lawyer to collect my money back ($54,500) but guess what? they did not answer my lawyer until i made a google review. and that is when they forwarded my claim to their insurance company (medpro). however, just yesterday, september 22, 2025, i got a response from thier insurance they "dr. franco has no intentions of providing his consent to settle this claim". wtf??? seriously, dr. franco after 2 years??? i guess, how will you settle that, when your office wont even settle $200 or a $600 claim. karma is a bitch doctor and i just hope, you will not experience this yourself or any of your family member. anwyays, i am ready to move but i need my money back so i can complete my treatment with another doctor, who is fixing the problem he created. so beware of this doctor. there are so mant oral maxillofacial surgeons in dfw area that can take care of you.

Funny this is, I was just looking for an orthodontist. Clean and open location. I was greeted by…read morea Paige, and let me tell you, Paige smiled right through her mask. She was the best greeting I'd received in a long time. I believe in giving flowers to those who can still receive them. Hope she sees this. She also waters fake plants. Ask her about it. lol

I'm so glad I came on here to read reviews because I am an ally for diversity and if this office is…read moretreating their people of color (specifically black patients in an unprofessional manner) as noted in the other review this is NOT an office I would do business with. The stars might be aligned for me today, because I attempted to call this office to make an appointment and the lady that answered the phone Diana (hard accent to understand), picked up the phone and I had to repeat myself over 5 plus times for her to understand the name I was giving her. I don't think English is her first language and she was really struggling. On the 6th attempt of me repeating myself she got frustrated and hung up the phone. It is frustrating to put someone in a task that they are clearly struggling in. I was extremely patience but after the 4th time of repeating how to spell a name, come on folks. She could have transferred the call instead of taking her frustration out on a potential patient. You will continue to lose business with this practice. I ultimately called back and a person by the name of Elizabeth answered and refused to provide Diana's name (didn't know at the time). I had to search on their website. I wasn't supposed to come to this office for a reason and the bad reviews revealed why. So glad I came to YELP If you are a person of color run, don't walk and if you want to work with compassionate, helpful, professional Dentist and team, run and go somewhere else. This is NOT your place! It looks like they ONLY cater to Hispanic/Latinx/Latino patients! Thank me later!

Excellent Doc and great team. So happy to return for my second implant at this office. Dr. Franco…read moreis a true professional. Thank you!

Every aspect of Dr. Spingola's work is impeccable…read more He is extremely skilled as an oral surgeon and everyone in his office is totally on top of their jobs. I've been going to him over twenty years for multiple extractions and implants and am truly in awe of what an amazing job he does. I've never had any pain there - not during the surgery and not afterwards. He is very caring, patient, and professional. Another reviewer wrote that he is the "costliest." That's probably true. And after he's taken care of your oral surgery, you'll likely agree that it's worth the extra costs, because he does everything perfectly. So does his staff. My experience has been that I've been written information on specifics of how much everything will cost in advance (and they accept dental discount programs as well as dental insurance, which I appreciate.) He intends for every part of his patients' experience to be excellent, and so it is. You can absolutely trust everything they do, and that's worth a lot in my opinion. I wholeheartedly recommend Dr. Spingola; you will not find a better oral surgeon.

just now New Dr…read more Spingola is no longer at this location. When he was, the quality of care was excellent, beyond any other experience I'd had. The staff is still there, and they are still excellent, the only reason I still left any stars... but DO NOT let this new Dr touch you. When a patient says "I felt something go very wrong. I know what this is supposed to feel like because I've had this procedure with MY doctor, and this isn't it" a decent doctor will listen and investigate. This guy WALKED OUT THE DOOR. He's still in denial that he did anything wrong, and I've given up trying to be listened to. Ask the staff for a referral to another location. You won't get decent care with Dr. Nguyen.

This office is dirty, they overbook, the staff is rude. Melody, the one who works with the…read moreinsurance and treatment plans is disrespectful and when I questioned the charges versus my insurance coverage, she got ugly and hung up on me. Avoid this place!

!!! Don't ever go to this place !!! The manager is so rude…read moreto the patient. Don't even know how to speak nicely with somebody. Another thing is they put many treatments for my wife, we checked with more two dentists and we realized they lied to us. They put unnecessary treatment lists to get money!

Dr. Gregory and all of his office staff we dealt with, when my 13 year old had his 4 wisdom teeth…read moreremoved, were informative, courteous, and professional. They reviewed the process with us in great length and answered all of our child's questions. They followed up with us afterwards to ensure his recovery was on track. Very good experience.

3.5 stars may be a better indicator of the overall experience. I will give 4 stars because Dr…read more Gregory did the job as well as he could. I had to remove 4 wisdom teeth even though my top 2 were the ones bothering me. After the initial meeting with Dr. Gregory, he basically stated that the bottom wisdom teeth needed to be removed as they were impacted. Fair enough. The initial meeting and actual procedure were really quick I probably talked to Dr. Gregory all of 4 mins total. I woke up with some swelling, nothing too bad, and was sent on my way and started on the antibiotics and pain meds as prescribed. That's when things started going downhill. I assumed that the normal recovery time of about 3 days to a week would suffice before I recovered close to full health, however, it took me almost 6 weeks before I was pain free! My pain was coming from both impacted teeth from my bottom molars. 6 weeks however is not the usual healing timeline. The problem with this office was that there was no follow up and very minimal information regarding post procedure topics. I had to look up most of the stuff online and guess my diagnosis and prayed I wasnt having dry socket or even worse an infection. It was very difficult to set up a follow up appointment due to his busy schedule and that the office is open during normal work hours. Luckily for me I recovered on my own. I had to buy a water pic and religiously use salt water for 3 weeks and was able to eat solid food again without pain 1.5 months after the procedure. Improvement in bedside manner and having a thorough follow up process would dramatically improve the overall patient experience even if the problematic patient is few and far between.

I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

The allonx procedure has been one of the best decisions in my life. I'm so glad I came across Dr…read more Iskandar, he's very knowledgeable and skilled. I look and feel like a million bucks. Highly recommend!

4 years in and I am still so incredibly happy with my smile. I have had no issues at all…read more In maintenance mode all you have to do is keep up with cleaning! No more teeth drama, no more pain and no more people judging me by my teeth. I have only one regret in life: not doing my teeth sooner!

My experience at Mint Las Colinas was phenomenal. I wasn't going to forget about my appointment…read morebecause they will make sure they remind you via email and text.(Which is great for someone like me who is juggling so much)! When we(my daughter and I) arrived everyone was soooo friendly. They gave me an iPad with beats headphones that my daughter took from me. I was fine with that because it kept her quiet! Lol. The office is lovely. The decor is beautiful. I like that the entire staff is nice and knowledgeable. My cleaning was very thorough. I can't tell you the last time my teeth have felt this smooth and bright! Oh, and speaking of bright, I bought the Mint discount plan which comes with free whitening! I'm sold! Great job Mint Dentistry.

Dirty Equipment Alert! My son and I got our teeth cleaned at…read morethis location. My teeth were cleaned two days prior to him getting his teeth cleaned. The place is horrible!! The assistants do not practice cleanliness and I called them out on it. One assistant even practiced horrible sanitation in front of the doctor and I called her out in front of the doctor. The assistant did not have on gloves, touched the pik with her hands and put it on the instrument. When I asked her to remove it she took the dirty pik off and put it back in the drawer to use on someone else. Never! Ever! There are more issues but you get the drift. No more mint dentistry for our family!!Chairs were not wiped down after each patient. Assistants holding equipment in hands with no gloves!

Dr Mia Williams has been my dentist for at least a decade. I value her opinion and appreciate she…read morehas my best interest in mind for aesthetically beautiful teeth along with my pocketbook. She's patient with my kids as well. Too bad I can't take the laughing gas home to calm kids/me down...lol. Office staff is always nice and friendly.

Not the best place I've been to. I have to go back because…read morethey improperly did my fillings and have sensitivity- I'm afraid it's become a root canal.

Dr Whitcomb and staff are amazing. He is very thorough and quick! No pain for either the extraction…read moreof my root canal or the implant procedure.

Dr Hunter is best oral surgeon. He has a professional/personal approach. I felt quite at ease.read more