I haven't had a dog for a while so I was appreciative of the loving and excellent care provided…read moreby Doctor Goldish and her team on our first visit. All staff were very friendly and caring at our recent visit and answered all my questions in a detailed and friendly manner. Doctor Goldish provided a follow up call to me after our visit to see how my dog was doing which was so kind and appreciated. I know that my dog is in great hands at this hospital!

I have been going to this location for over a year and I wanted to thank Dr.Medina and all the vet…read moretechs at the hospital! My dog Bella recently had a dental procedure done and I truly appreciate the care and attention that was given. Dr. Medina explained very thoroughly the procedure, and what to expect with after care. All the communication was fantastic! Everything went so well and my Bella teeth look amazing!! It is often hard to find a good Vet that cares for your dog and I am so glad I can count on this office! Thank you again!

We took our dog to Animal Care Center of Downers Grove today for a new patient visit and it was the…read morebest experience we've ever had at a vets office. There was hardly any waiting (which is one of my least favourite parts of a vet visit) and the vet tech and veterenarian (Dr. Clough) were both so sweet, attentive and kind! Hands down blows all the other vet clinics I've visited out of the water!

They have taken great care of our cats. We've had multiple situations in which we needed to call…read morewith questions or have an emergency visit and each time we have been well taken care of. Each staff shows great respect and consideration in regard to our pets.

Dr. Bowes has been taking care off both of my puppies, surgeries and I'm really happy to have her…read moreas our vet. She listened when one of them had digestive issues and truly cares to follow up. Gaby at the front desk is also very kind. I drive from Glen Ellyn to see them and will continue to do so. Highly recommend!

Brought my bunny with an ear infection to this vet. After aggressively rubbing bunny's ears and…read moretook in back to clean ears, then sent me away with ear drops, as soon as I got home, bunny was off balance, bobbing head up and down and off balance trying to hop. I brought bunny back the next day and this vet took no accountability for potentially be aggressive with bunny ears. First visit charged over $250 and I fought with them to in good faith refund or offer credit for ear drops I was now directed to stop using. This vet is only concerned with over charging. Next day they fought with me at front desk and was refusing to issue my credit for the meds that they agreed to credit because we didn't bring the meds back to them for the credit which is very odd because normally any other vet does not want you to bring Meds back for credit because legally, they cannot take the meds back. They were trying to get me to pay an additional $140 for next day check and we actually had to demand that they give us our bunny back. They were trying to not give us our bunny back because of the fact that they owed us a credit and would not give it to us without the medication in hand. My daughter had to drive all the way back home and then all the way back to give them back the eardrops in order for them to issue my credit and then all of a sudden they added an additional medication onto my bill, charging me over $90 After the credit, when they told me earlier that all I had to owe them for that next day visit was a little over $40. The bottom line is that this veterinary practice took no accountability whatsoever for creating an additional either inner ear, or neurological problem by the aggressive treatment to my bunny ears. I will never go back to this place and I hope that this is a message for those that might be using this vet for exotic pets in particular.

When when I brought my dog for first visitshe had a growth on her side. Vet never mentioned growth…read moreduring many visits since. Las June I brought her in for annual shots and asked vet to look at growth because it looked like it was getting larger and he said "We have to watch it." In Sept. I called for an appointment to get a biopsy. Biopsy came back CANCER STAGE 3. He is the vet and should have realized the growth was not normal and suggested a biopsy on first visit 3 years ago and cancer would not have been an devolped as it is now. I do not recommend bringing your pet to this vet.

My cat's first checkup was easy, fast, and calm. His ailments were explained thoroughly. I trust…read morethe doctor's medical expertise as he does his research within and beyond borders to find the best up to date medicine and treatment for whatever condition your pet has. He truly wants your pet to feel better even if they are super seniors and going through old age issues! This is the best place to get that kind of care.

Really great staff. Everyone was friendly and efficient at their job…read more We told the wait was an hour when we got there, but ended up waiting two - so that was a little irritating, but I understand. The building is really cool. Has a glass ceiling, but they keep the temperature nice and cool even on a hot summer day.

as of 05/30/2024, they are not taking new patients. I inquired testing services for Tumors at noon,…read moreand they said they are not taking new patients.

I was looking for a new Veterinarian so Hubby had suggested this new place off Joliet Rd. I never…read moreknew it existed here but he passes by it a lot as he is a truck driver. Dr. Michelle Radwanski is an excellent, excellent Vet!! I brought my dogs to her yesterday. All you need is a wonderful Vet to realize the crappy service you've been receiving. Dr. Michelle is warm and compassionate- just wonderful!! She took her time to check my dogs out and gave me some hard answers not just the guessing junk that I had been receiving for way too long. She really put my mind as ease now to know that my babies are in good hands. We will definitely be back we have found our new Veterinarian! I love her Christmas decor- a definite plus for this ornament collector!!

We were in the market for a new vet and I immediately noticed this perfect 5 star rating. My sister…read moreand I decided to give it a shot and took our cat, Orion, for his follow-up appointment. Upon entering, we were greeted with such a warm and cozy space - not typical for a veterinarian clinic. It was absolutely gorgeous and they had the fireplace on. The FURniture was so comfy and it made us feel so welcomed and felt like we were taking our cat to someone's home to get treatment. The exam room that we were in was so beautiful. The space smelled so nice and I loved the granite and cabinetry, so atypical compared to the sterile, hospital setting. Dr. Thatcher was absolutely wonderful. She was very helpful and patient with all of our questions and with our technical issues sending Orion's medical records. She was very thorough with her explanations and broke down Orion's treatment plan so that it was easy to follow and understand. It's super convenient to have in-house labs so we were able to immediately get Orion's lab results during our appointment and plan his treatment right then and there. My sister and I are both so happy that we decided to try this spot and now we personally understand the very much-deserved 5 star rating. They definitely put the hospital in hospitality and would highly recommend.

Great friendly service, they walk you thru all the details and costs, our Dog seemed very…read morecomfortable while being treated!

I brought my German shepherd here. She does not do well at the vet & has to be muzzled. Everyone…read morewas so amazing here. They took everything slowly at her pace & we're very sweet with her the entire time. It's by far my best experience at any veterinary hosptial.

outstanding care. We have been within the practice for almost 25 years!!…read moreHighly recommend Burr Ridge Vet Clinic!!!

Do not... I repeat DO NOT bring your dog here to see Dr. Rooney or Dr. Sexton!! Our dog has been…read morehaving issues with eating/passing normal stool since December 2023. We brought him in to see Dr. Sexton in December to discuss why he has a decreased appetite and why he isn't drinking water. Dr. Sexton advised us to change his food and see what happens. During this visit she did also take blood work and said there was nothing abnormal about it. Our dog started to eat normally again for about a month and all the sudden came to a hard stop and wouldn't touch the new food we gave him and wouldn't go near his water bowl. Growing very concerned we took him back in to see Dr. Rooney and this man did nothing but laugh in my face and told me I was overreacting and needed to wait it out.. even though I told him our dog hadn't passed any normal amount of stool in a WEEK and hasn't been drinking nearly enough water! We started him on the rice and chicken diet as directed and came up with no change. So we decided to bring him to a new vet... and within minutes of us being there they found a lymph node the size of a golf ball that Dr. Rooney had ruled out as "he's just being sensitive when I touch here- don't mind him yelping in pain" And they also found that he has pancreatitis. The new vet then showed me the blood work that was taken back in December from this vet office and it shows that he was HIGHLY LIKELY FOR PANCREATITIS THERE TOO!! Dr. Rooney AND Dr. Sexton wrote out that he was showing signs of it but then turned around and told us there was nothing abnormal about the bloodwork. So this entire time we could have been treating him for something that's been making him uncomfortable and affecting his entire system. We were never once told that this was occurring or even to just be aware of it. Never told to change up his diet due to this or that this could become an issue in the future. I am beyond upset and hope both Drs have their license taken away. I hope you never laugh in another persons face and tell them they are overreacting when they tell you something is wrong with their pet. Will never be back to this horrible clinic again.