Dave and his team did an outstanding job! From start to finish, their communication was excellent…read more Although the glass we initially wanted came in at a higher cost than expected, Dave was transparent about the pricing and guided us toward a beautiful, affordable alternative. I highly recommend The Glass Guru for any glass needs--thank you for such a wonderful customer experience!

From the owner: The Glass Guru of Omaha (West) is your trusted local source for window repair & glass replacement,…read morealong with screens, mirrors, doors. We help homeowners & property managers across Omaha (West) solve glass problems quickly and cost-effectively. What makes us different is our repair before replacement expertise. Instead of pushing full replacements, we focus on practical solutions that help extend the life of your existing windows and glass. We help homeowners protect their windows from sun damage with repair solutions that extend their lifespan. We understand the needs of Omaha (West) properties, including weather extremes and suburban homes. Proudly serving Omaha (West) and nearby areas like Elkhorn, Gretna, Bennington, La Vista, Papillion. Our team is committed to delivering quality workmanship, clear communication, and a smooth experience from start to finish. At The Glass Guru, we aim to honest service done right.

It had taken quite some time to get scheduled (rental property). Special order and many hoops had…read moreto be jumped through, but it's done. My building was on the historic registry so upgrading/updating is tough. The guys were very nice and as professional as they needed to be. They showed up a little late, but i expected that as it takes a lot of materials to install 2 big windows. Casual conversation between them. No profanity. Now i can finally see out. No draft. Now i just have to paint the gap that is left. Did I mention that I should expect my heating and cooling costs to be halved? I guess I just did. If I was a homeowner looking to get a tax credit I would most certainly call Bil-Den

We have used Bil-Den glass for the past 7 years at both of my businesses. They have always been…read moregreat. Recently, I called them because the sliding door at one of my stores was not working. They came out and cleared the track of debris. Within 3 days, it was not working again, so they came back out and "reset the control". I was SHOCKED to receive TWO invoices for service calls, when clearly the root problem was not addressed the first time. It would seem that if the door was not working w/in a couple days of it being "fixed", it was not properly "fixed" the first time. Very disappointed in the customer service this loyal customer was provided. I will not be calling them again to service either of my stores.

We had a frameless glass panel that was coming loose from the wall. Castle showed up when they said…read morethey would and fixed it quickly and inexpensively.

The hinges on our shower have failed 2 times in 3 months and we have been waiting over a month for…read morenew hinges. Each time we call for a follow up (because they don't call us), they act extremely upset that we're asking for an update. Meanwhile I have a shower door that won't close without risking to chip the frameless door. We would be MUCH MORE understanding if they would just communicate!!! If we had it to do all over again, I would pay more money for kind and responsive service. Ready to file a complaint with the BBB.

Incredibly rude terrible customer service. I was asking the price of three different doors and the…read moreemployee said oh my God because I was asking a different prices. Don't expect to be treated nicely here

Always exactly what was ordered and installed with no hassles. Reasonably priced and professional.read more

Buyer beware. We have a contract with Greco Bath of Omaha for installation of nearly $7000 worth…read moreof Onyx material that the owner George decided that he would cancel after we paid in full. His countless delays have really hurt the homeowners more than anything. They literally dropped off the shower base in the driveway today, two months after we ordered and 20 days after he received it at his business. Now we have to go through different supplier for the walls and find a different installer. See BBB Omaha for full story.

This company was a headache to work with. The work they did was slow and sloppy. The pipes they…read moremoved started to leak and we ended up with water in our garage, and more repairs that we have to take care of now out of pocket. We have to repaint the walls that they damaged during demo, as wall as the wall in an adjacent room that they had to cut into to fix their leaky pipe. They also cracked one of our floor tiles during demolition, and one of the onyx panels has scratches on it. At the end of the project, our shower doors were not level and we asked if they could fix it. The owner told us "nothing on this planet is perfect" and that they have done the best that they can do. We hired a handyman to fix the doors (an easy fix that took him 30 minutes to do). The owner called us the "most difficult customers" he has ever worked with and said we are being too much of perfectionists. He did not take ownership of any of the mistakes and issues that arose. We wrote him a check for the remaining balance and told him he could pick it up anytime. Instead, he put a lien on our house and told us to mail it to him. He stated that he had made "numerous attempts to collect payment", when that is not true. Bottom line, go with a different company if you are in the market for Onyx showers.

Joe did a great job getting my door fixed. He takes his time and is a stickler for detail. I highly…read morerecommend Omaha Shower Door.

From the owner: Omaha Shower Door specializes in Custom Interior Glass. From Shower Door enclosures to glass…read moreshelving, we can go anything Glass. Bathroom remodels can come to life with a new shower door and mirror. Glass repair, replacement and more.