Do not rent from this company. A quick google search will tell you all you need to know and fall…read moredirectly along the lines of what happened to me. Properties are beautiful and well appointed but they are notorious for after charges with claims. My recent stay I was not happy that they don't release the address until check in time especially when traveling 3 hours to get there. Overall, the unit was relatively clean, although I did find hair left in the shower and cobwebs in the bunk area. The hot tub had not been cleaned and, despite being covered, was full of leaves and bugs. The shower water pressure was extremely weak and noticeable cob webs throughout the home. Also, the bunk bed is listed as a king bed, which is inaccurate. Despite these issues, I was happy with my stay and was even considering booking one of their properties again. Several days after my stay I discovered an unexpected $500 charge on my credit card with absolutely no notice or warning. When I checked the app to find out what the charge was for, I found a message from the host simply stating: "stained linens throughout the rental." This accusation was both vague and unreasonable. We barely used the rental and only slept in one of the 3 beds and followed all check out rules to leave the unit spotless. To be charged $500 after the fact, without any prior communication, photos, evidence, or opportunity to discuss the issue, was extremely disappointing and has completely changed my opinion of this property management company. After contacting Vrbo to dispute the charge and multiple attempts to contact the property with no response. northern provided photo proof of alleged soiled linens. 1. A kitchen towel/rag that had signs of food on it (washable), 2. A pillow case with a slight soiled spot (washable) and 3. A towel that had dirt marks on it (washable). All issues were normal use and could be washed and definitely did not result in the need to replace: as requested by northern to the extent of 1. 2 pillow shams (only one was soiled) 2. a new comforter which they had no proof of any damage to 3. New dish towel 4. 6 full sets of towels (only one set was even used - they provided 3 total - 1 set for each bed and the unused ones remained folded in place where they were placed by northern) Potential guests should be aware of the possibility of additional charges, inaccurate bed sizes and most important significant post-stay charges and proceed with caution. Inspect every inch upon arrival and before departure and take photos and videos. Or even better. Don't stay at their properties at all.

This was our second time staying at this beautiful luxury home in private setting. Great for a…read morefamily and friends getaway. The well stocked kitchen was appreciated as we made dinners for a large crowd. All rooms have comfortable beds and linens. We loved the fire pit (supplied with pre-cut bundles of firewood) and the movie theater with exceptional cozy seating! We will be back next year.

Fantastic cabins. Quiet, comfortable, great location. Zero problems or complaints. I highly…read morerecommend and I will definitely return. Lots of windows plus A/C. Near the lake. Near town, shops, restaurants. Remote enough to be quiet in nature. Clean. Good bathrooms. Comfortable beds. Nice to have the kitchen and refrigerator.

AMAZING place to stay!!!! Very nice and clean cottages. We had a great time all around. Affordable…read moreand cozy. Mary and Paul are very attentive to your needs. Very close to the lake.

Spent the weekend here with my friends. We were the only ones there due to it being off season…read more(Mothers Day Weekend) Whispering Pines has a fire pit and a gazebo that is lit with Edison lights. When we arrived Mohamed greeted us and provided us with the guestbook and helped us get into our room. We stood in the two bedroom cottage that sleeps four. The room was clean and complete with the basic amenities one would need. The kitchen is fully stocked with stove,fridge,coffee maker and microwave. Pots,pans,plates and utensils are also available. The bathroom has a shower and was stocked with towels. Living room was fully furnished with Roku and WiFi. Both bedrooms and sheets,linens and pillows. The property was well kept,our first night we had dinner outside on the picnic of table over looking the lake,absolutely beautiful view! Whispering Pines is a great weekend getaway We will be returning

From the owner: Whispering Pines Cottages offer 6 private, clean, and well-maintained vacation rental units along…read morewith a 6 bedroom lodge on an almost 7-acre wooded site. We are centrally located in Lake Luzerne, NY on the upper Hudson River situated just 20 minutes to Lake George, 25 minutes to Saratoga Springs, and 15 minutes to Glens Falls/Queensbury. Our beautiful 6 mile stretch of the Hudson River is pristine Adirondack water.

We've been coming here for years, and while we've generally enjoyed our stays, there are some…read moreongoing issues that have never been addressed. The security presence feels a bit oppressive and inconsistent, often seeming to pick and choose who they approach. Every year we report that the pool deck becomes extremely slippery, yet despite repeated complaints, nothing has been done. This year, I actually witnessed someone fall because of the slippery surface, which was very concerning. Unfortunately, bringing concerns to management hasn't been a positive experience. The manager doesn't seem willing to listen, has difficulty de-escalating situations, and is often not very respectful toward the staff. It's disappointing because good management can make a big difference, especially when it comes to guest safety and employee morale. Overall, it's an okay resort if you don't need assistance or have any concerns. But if you expect your feedback to be heard or safety issues to be taken seriously, you may be disappointed.

If you had a 0 I will rate you that Very rude customer er…read moreservice Waiter service as well Management Lidya even worse isn't trying to accommodate all the horrible experience in the suite. The suite had a broken toilet Hot water scolding And broken sink No kitchen like the roo. Stated on line . Never again will we return there then we need a roll away bed and she charges us 40 dollars extra DONOT STAY HERE . BUILDING FALLING APART FOR ALL THE MONEY THEY CHARGE THEY SHOULD HAVE CONTINNETAL BREAKFAST AND ELEVATOR SERVICE . REBECCA THE FRONT RECEPTION VERY RUDE . NEEDS CUSTOMER SERVICE LESSON

Love this campground! It's beautiful, quiet place to tent…read more Matt does an excellent job, running the campground. Looking forward to next years visit!

Outstanding campground. Matt the owner is such a great guy so accommodating and if you know anyone…read morethat is looking for a wedding venue you have to check out the awesome barn he built. The ground are stunning. Well done and we will be back. Jorge , Tiffany and Scout Marion, MA.

I came here to stay for my honeymoon and we had a great experience. The lodges were off the main…read moreroad and you have to drive into the parking lot to get to your lodge. I had a lodge 16 which gave me a great view of Lake George and the lodge was amazing. It had two bedrooms, two bathrooms, laundry room & grill outside. The staff was very nice and helpful. The only thing is they dont provide toiletries like shampoo and body wash. The view of lake george is beautiful and I would definitely return.

Great views, fun for kids. Rec room and restaurant on site. Clean. Comfortable cabins. Friendly…read morestaff Beautiful landscaping. Not walkable to town but close drive.

This place is somewhat of a dump in a great location…read more Check-in was fast. Perfect location right on the end of town so it's convenient to walk, shop, eat. It has direct beach access with kayak rentals for a fee. There aren't many other places to actually access the lake in Lake George. The room was clean, had working A/C and beds were fine. There were some chips and blemishes in the shower. That won't deter the majority of residents that visit this "resort". Many guests here were simply trashy. Creating makeshift clotheslines all over the place, spitting gum on random carpets, claiming beach chairs with inflatables and towels for the entire week, leaving their fishing gear all over the docks...for the week, blocking shared walkway balconies so nobody else could pass, smoking and cursing wherever they please, plainly doing whatever they want. Workers weren't much better. One guy was spray painting a railing mid-day right between the pool and beach, without a care about where the mist travels. This is also where the tables are for eating. If you'd like to stay at a convenient dump with trashy guests, this is the place. Don't forget to stop by their "restaurant". Most pictures online make it look like a glamorous resort, but it's simply a trashy campground. Suggestions for management: Simply clean up the image based on what I described.

Horrible experience. This place overbooked and canceled our reservation 30 minutes before we…read morearrived. After having driven 3 1/2 hours to get to Lake George, we got a call from them saying they didn't have our room. They told us to come to the hotel anyway to see what they and then they talk us into an inferior room. They could easily have told us the day before, but they were hoping to sell out all the rooms. Actually, I'm glad we didn't stay because the property was very shoddy and tacky . Not at all as advertised. You would do better to cross the street and go to the Marriot. Staff was completely unapologetic and unhelpful. Terrible experience.

this was my second time to the "quarters" we came for the winter carnival. They had more snow here…read moreand had a light dusting while we were here. The jacuzzi was open and just what the dr ordered. We ate out a few times, but the kitchen was fully furnished to make a nice dinner last night . our unit 13 has a lovely main bedroom with a jacuzzi on-suite. With 2nd bedroom on the same level. The 2nd floor had great views from the living room and a fireplace that opened to the dining room. with a 3 rd bedroom in a loft (a very cool room for kids ) easy parking . since the fireworks were right down the road, we walked down to the doc and could watch without having to drive the views are spectacular. Close to everything. We will be back

Unit 7 Couldn't wait to have a morning coffee on the deck looking down on the water. Unfortunately…read morethe septic smell was overpowering. The unit and property are aging gracefully with no other real complaints. Suggest staying in unit 5 on the other side of the same building next to the pool.

You can't rent a cottage. People live in the cottages year round. Used to be great in its day. Now…read moreit's rented to immigrants yearly.

Five stars because we loved every minute of our stay here for our Lake George trip! Between the…read morequiet, cozy nights, large 8 ft pool, charcoal grilling, and walking distance to downtown Lake George, we had a blast. The owners are very transparent with what their cottages are and explain which cottage would be most suitable. I originally found them through Airbnb, but I highly suggest you go through their website for less fees and better communication. The cottages remind me of camping, but they are renovated so more like glamorous camping or "glamping." We stayed in cottage #7 and the bathroom was beautiful, the minifridge has a freezer for ice, and the bedroom has a large queen sized bed. Temperature was not an issue as the cottage was cool and had lots of windows and a fan. The location is amazing. Just across the street from the lake and close to the ADK brewery and biking trails. You can bike to all of the hottest destinations in under 10 minutes from here. The owners are very friendly and provide dish soap, sponges, plates, silverware, cookware, bed linens, toilet paper, charcoal grills, and fire-pits. The only thing to beware about is the high population of moths surrounding the area because of the tall trees, but we found them throughout Lake George. If you are looking for a cheaper place to stay in Lake George, but are not the full on camping type, I suggest Pine Grove Cottages. We are already planning our next stay here and are excited to check out the other cabins.

I was up in Lake George NY on vacation and my transmission blew. I went in and they had a truck for…read moreme to be able to continue my vacation. Everyone in the place were very friendly.

i had a traffic accident and needed a car fast - jordan and jaden were super in turning around a…read morerecently returned car me at the end of their day and coordinating with my insurance company to set it up. thank you.