Gene Duffy was the plumber who called me back, made an appointment, and let me know if he was…read morebehind schedule. That is 9/10 of feeling confident your plumbing problem will get fixed. His crew capped a gas line that serviced a gas clothes dryer. Sounds simple but it is not. Call a professional! Highly recommend.

I can't say enough good things about Gene Duffy Plumbing. He responds quickly and takes care of the…read moreproblem with a minimum of fuss. I recently had a water-pressure problem in the house. He suggested checking with the water authority first to make sure I didn't have to pay for a service call if I didn't need it, and then came over immediately to fix the problem. No hassles, just good work.

I have been using twin air for 20 years. They never disappoint. They replaced my air conditioning…read moreunit, thermostat, furnace, outdoor platform for the air conditioning unit and water heater- all Rheem. They gave me an incredibly fair price. A team of 4 men came at 7:30am and was finished at 12:20pm. They were fabulous, explained how to check everything and left my home as if they never came. I would give them a 100% rating. I have absolutely no complaints. if you have any heating or air conditioning issue call them. They run a fair price, excellent work company.

Avoid avoid! If you are looking for an HVAC company, DO NOT…read moreuse Twin Air. They are fly by night outfit that do not back their work and will find any excuse to get out of their obligations. I have been in the design and building industry for 4 decades and I rarely come across such opportunistic behavior as the one I experienced with my interactions with Brian of Twin Air. We bought a newly built house this January 2024. The house was built by Twin forks construction company in 2023 and finished sometime in April 2023. The owner had to moved out of state so they sold it only having lived in it for the weekends of the summer and fall of 2023. Less than a year to date!. We entered the house January 5, 2024 and immediately realized that the Nest thermostat installed for the HVAC system is doing whatever it wants, raising the temperature and lowering it at will, but we had heat so it was not urgent. We figured we would address it next time the HVAC people were over to discuss the new items I wanted to discuss with them. I had contacted Brian of Twin Air to come out and see us because we wanted to make some modifications and additions to the system in our plans to expand the home. After I spoke to him once early January when he did not know what his schedule would be, he never called me back although I left numerous messages. About once a week I would call and leave a message if someone can get in touch with me to discuss the changes I wanted to make. Finally a lady in their office picked up who told me she was away for 2 weeks and maybe that is why people Were not as responsive and she asked what was the visit for to let Brian of Twin Air know; so I gave her a short list. Never heard back from anyone. They never came and I never met them in person. This past weekend, February 23-25 the HVAC system stopped producing heat and regardless what temperature we set the thermostat to, it stayed at 61-64 degrees maximum. It was thankfully not cold one. Now this became an emergency so I called Twin air, who finally called me Monday, not during the weekend, only to say that my system is out of warranty and that they would charge me $165 for the visit since I am the second home owner and that they can only come this Thursday!!! Imagine you are in your home with jackets hats and scarfs and the company that installed the system not even a year ago tells you that they have an opening 5days later..... and you have to pay for The visit... after the first month the system has experienced continuous usage for heat. The previous owner forwarded me an email where Brian was stating in April 10,2023 that he "just finished the work last week"; hence April ,2023. Today Brian tells me that the work was finished in January 3rd when clearly that is not true and that he conveniently does not remember who installed the Nest thermostat, although it is stated by him that he left the Nest box on the boiler", in the same email to the previous owner. Needless to say he did want to come and troubleshoot the system under warranty but even so, he never confirmed he could fix the thermostat that he claimed he did not remover who installed it. You can make your own assertions from this story, however, I want to stress to anyone out there looking to do work with this company that they should think three times before hiring them. They might seem nice at first glance but you don't know what they will do when something goes wrong if you are lucky enough to get them to respond on the phone.

Not reliable. He came with his son and installed a toilet. That went fine, no issues. Prior to…read moreappt, i requested he also fix a broken gasket and sent pics of it. The day of install, he didn't have time. I was frustrated but scheduled an appt the following week. Unfortunately i had to reschedule due to coming down with the flu. It's been almost 2 months and I've tried to reschedule, repeatedly, but continually get blown off. He says that he can do it this Saturday and on Friday when I am trying to firm up a time, I either get ignored or he says his son will call. I never get that call. On the hunt for a new plumber.

Frank was prompt, professional, fast, affordable and does excellent work! If you need a plumber JR…read morePlumbing is a pro.

Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!

Very honest, skilled employees with integrity. They saved my family from spending unnecessary money…read moreand truly has the customer's best interest in mind. Because of their integrity in addressing a boiler issue we immediately ordered oil from them, which was at a great price as well. Also, a technician was at our home within the hour of our call. So, they are fast, efficient and honest. I plan to recommend them to all my friends and family.

This company doesn't recognize handicapped people and takes advantage of them---unqualified…read moreunprofessional jobs done for me-- three times!! and if they threaten they'll get a lawsuit

Excellent. We've used Andrew for 2 decades now. He is prompt, communicative, neat and very…read morecompetent. A pleasure to do business with!

Andrew is THE BEST!! He was an awesome find when our family moved to Setauket 8 years ago!! I found…read morehim at our local Dunkin' Donuts and so glad I dragged myself to catch that 6:51 train out of Stony Brook. Super honest and helpful. No need to study your electrical handbook- Andrew will share and tell you if you are nuts!!!

Tom and Lori are the best. Responsive, quality work, trustworthy. I would recommend 10/10.read more

Shout out to Safe Haven Plumbing! We've been using them since 2018 when they were just starting…read moreout, and they have always been completely reliable. They've come through for us in every situation--even emergencies! Case in point: our refrigerator and ice/water system broke right before Passover this year. They came over after hours and fixed it immediately, and at a very fair price. Very reliable, personable, honest, and highly recommended. If you need a plumber you can trust, Safe Haven Plumbing is the one!