Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Terrible company tried getting me to buy a new ac and furnace immidiatley upon arrival and the…read moreproposal was over 5 thousand more dollars than other companies for the same exact units and installation its a joke honestly DO NOT USE HORIZON

I woke up in the morning to the base of my water heater overflowing, basement carpet flooded, and…read moreno hot water. I took off from work so I could get everything taken care of and called Horizon to schedule a tech to come out. They told me they had one available and he'd be there between 10am-2pm. After waiting and waiting, I got a call at 1:45 stating the tech was on an all day emergency job and could no longer come. I then was told they could GUARANTEE (the work guarantee WAS used) they could have a tech come between 2pm-6pm. I waited and waited and began calling at 5pm for an updated ETA. I was hung up on FIVE times in a row while being transferred to a dispatcher. Then at 5:30 I got a call stating the tech's truck was stuck in mud(no rain in 3 days? If mud from plumbing job, why would you put the truck there to get stuck?) and they could no longer come. I asked for the supervisor but was told he had conveniently just left prior to the call but had offered a $50 coupon (off of a job that would cost thousands) and to waive the $99 diagnostic fee (which is waived once you hire them anyway). Since this day I have heard several other terrible experiences people have had with them. DO NOT HIRE THEM. I had the job done by The Plumber Guys in Aberdeen who were terrific.

Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

Our A/C went out on Sunday, with us going out of town later that week and a heat wave on the…read morehorizon. We called Carrington HVAC based on the recommendation of a business owner friend. We were back in business by Monday afternoon. The interaction was pleasant and efficient. The price was utterly reasonable.

This is an extraordinary company. They're a smart, highly responsive, and ethical family business…read more Can't say enough good things about them. They provide service and pricing that reflect their desire to build and maintain long-term relationships with their customers. A+++ rating from me.

I am a new propane customer and they exceeded my expectations. They answer the phone, they do what…read morethey say they're going to do when they say they're going to do it, and they offered a good price. Plus, they're local.

Really frustrating company to work with. They were hot and cold. Some of their people were great…read morebut they were apparently short staffed and I would go weeks without an update. They leave a lot to be desired. It was a really disappointing experience.

I'm sorry, you sell me a expensive Lennox system 12 years ago, and now tell me I need to replace…read moreit. Who in their right mind comes out and fills up the freon, and not fix a leak??? The only thing that is getting replaced is the provider. You are not the same company that I delt with 12 years ago.

Predatory quotes. They provided heating service to my 87yo father, then tried to sell him $1350.00…read morein a repair for a $400 max part which takes 4 screws and wiring to install. Their 'estimates' have no part costs, no labor estimates and their website links are all geared towards accepting an estimate. Shame on them for taking advantage of seniors.

Emergency furnace repair Arrived within an hour and fixed a…read morecondensation problem. Julio was prompt, professional, knowledgeable and polite

From the owner: Welcome to the season of unpredictable weather! When the temperature swings 30 degrees in a single…read moreday, your HVAC system has to pull double duty. Don't let the transition wear your system down. We’ll make sure your furnace can handle those lingering frosty nights and your A/C is prepped for those surprise warm afternoons. Call now to schedule a free estimate (410) 698-3944!

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

3 pounds of refrigerant was added yesterday by this LAZY company who then charged me without…read moreoffering any explanation. It was like they didn't even TRY to find the leak.