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    5.0
    (4 reviews)
    Plumbing
    Responds in about 1 wk
    New on Yelp
    Heating & Air Conditioning/HVAC
    Responds in about 1 day
    New on Yelp
    Heating & Air Conditioning/HVAC
    Responds in about 1 day
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    5 years ago

    Very professional. Fixed my issues with AC quicky and efficiently. Couldn't be happier with service received. Highly recommend this company

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    5 years ago

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    Victory Plumbing Services

    Victory Plumbing Services

    4.5
    (6 reviews)

    I contacted Victory Plumbing to unclog my toilet drain, bathtub drain, and fix my toilet handle…read morethat was broken. I paid about $300 for this job . After they left I was pleased with their work until I tried to flush by toilet. The handle of the toilet was loose and the mechanism inside the tank was not flushing properly. The tank continued to fill with water and then drain. I guess they just did the easy jobs.

    I have now used Victory three times. Jeff is my 'go to'!…read more The first time used Victory Plumbing I needed a back-up hot water tank that had failed removed. The project required disconnecting and capping the water lines; disconnecting and capping the gas line; capping the exhaust line; and removal and disposal of the tank. Len the Plumber quoted $1100. Jeff was able to complete the job for $450. Last month, while traveling out of town, my wife called to tell me the hot water tank was leaking. I gave her Jeff's number and asked he to call him, telling him that I would be back in town in early afternoon. Jeff and his apprentice met me at 3:30pm as arranged and replaced my tank within 90 minutes. It was relief to have a professional available for an 'emergency' that I could count upon to show up on time and take care of the problem immediately. Two days ago, Jeff came out and was able to quickly diagnose and repair a small gas line leak on my fireplace within a very short period of time. His work is always neat ,efficient, and reasonably priced. Lastly, when you call the number, Jeff is the person that answers... and he always answers his phone unless both hands are in a project at that moment.

    Petro Home Services

    Petro Home Services

    2.8
    (106 reviews)

    We've been a Petro customer for decades. They provide oil and service for a home backup heating…read moresystem. Generally, we've been satisfied with their work and products, yet we've been allowed to run out of oil unknowingly during cold weather as was just experienced this month (February 2026) which left us without heat. at its lowest, our home registered 44 degrees F! We watch the tank fuel level, but the app indicated we had 12% fuel remaining when the tank was empty. Yikes! Thus 3 stars for Petro - the organization and system. Good News: Dee Dee from Petro in Baltimore County showed up within 24 hours of our call for emergency service. She checked the entire system, dropped 20 gallons of fuel, restarted the furnace and waited until heat was reliably being produced. She was thorough, professional, and tidy. Amazing technician that represented the company well. She deserves 5 stars! So, we've learned to watch the tank gauge more carefully and ask for DeeDee if/when we ever need service again.

    I am writing with a second formal complaint regarding Petro's service at my home and to demand…read moreimmediate action to resolve the serious issues caused by your technician's work. On or about [date], my home ran out of heating oil and I was left with no heat. I contacted Petro and was informed that my tank was empty. Petro dispatched a technician to address the no‑heat condition. Your technician stated that he would put approximately 10 gallons of diesel fuel into my system "until my delivery arrived" and then proceeded to run the system. As a direct result of this action, soot was blown through my vents and into my living space. My walls, ceilings, and other surfaces are now covered in soot. I have never used diesel fuel in my tank before and relied entirely on Petro's professional judgment as my fuel provider and service company. Since this incident: My home has visible soot on walls, ceilings, and surfaces. My vents and air ducts have been contaminated and require professional cleaning. Members of my household have begun experiencing symptoms (such as [headaches / coughing / breathing irritation - describe briefly and truthfully]) that started after the soot and fuel exposure. A technician came out on [date] to "assess the problem," but as of today I have not received a clear written explanation or a concrete plan to fully remediate the damage. Because the contamination and damage arose from the actions of Petro's technician while servicing my system, I expect Petro and/or its insurer to take responsibility and promptly cover all reasonable costs to restore my home and protect my health. Specifically, I am demanding that Petro: Pay for a professional cleaning company to thoroughly clean all affected walls, ceilings, and surfaces to remove soot. Pay for professional HVAC and air‑duct cleaning, including cleaning and inspection of the furnace/boiler, flue, and heat exchanger to ensure safe operation. Pay for repair or replacement of any equipment or personal property damaged by soot or by the misuse of diesel fuel. Reimburse any reasonable costs for temporary lodging and alternative heat if a qualified contractor or medical professional determines that my home is unsafe to occupy during remediation. Reimburse the reasonable costs of medical evaluation related to symptoms from this exposure, to the extent covered by your liability insurance. I am in the process of obtaining written estimates from professional cleaning and HVAC companies and will provide copies, along with photos and any medical documentation, upon request. Please confirm the correct mailing or email address for submitting this documentation and the name and contact information of the person handling my claim. This is my second complaint about this matter. The lack of heat and the soot contamination have significantly affected my use and enjoyment of my home and my health. I am asking that Petro open a formal claim, assign it to a specific representative, and provide a written response within 10 business days of receiving this letter, confirming: The claim number and assigned contact person. Whether Petro accepts responsibility for the damage and contamination. The steps you will take, and the timeline, to fully remediate my home and address the costs listed above. If I do not receive a satisfactory written response within 10 business days, I will have no choice but to pursue further remedies, including complaints to state consumer protection authorities, a claim with my homeowners insurance, and consultation with legal counsel regarding recovery of all damages. I prefer to resolve this matter directly and cooperatively with Petro, but I need prompt, serious action to address the damage and health concerns your technician's actions have caused.

    SRM Mechanical - hvac - Updated July 2026

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