Brian answered my call early on a Sunday morning and was in my backyard in under 40 minutes…read more Immediately found the problem, gave me replacement part options and costs up front, and completed the work in under 30 minutes. Also checked other components and gave me advice on maintenance for my AC unit to prevent more costly repairs. I will be calling him any time I need something done with my AC. Michael and Sons told me it would be a month before they could get to me, Brian got to me within an hour. Enough said.

first the good parts: quick response and he got the unit repaired this morning. the bad was the…read moreprice, once diagnosed I was told it would be $850, and agreed, then charged over $1,000. Diagnostic fee was not credited towards the repair like other contractors. The reviews said prices were reasonable but this was on the high end for this repair in a small unit, in my opinion.

They did a great job with our vents, nice people and very efficient. Would use them again.read more

From the owner: I am a state licensed hvac contractor License#30752…read more We offer top quality work at affordable pricing. We offer hvac service, installs, ductwork cleaning, dryer vent cleaning, blow in insulation, spray foam insulation and more. We are highly rated by our customers. Please call today if you have any questions or if you need service. 910-200-4323

Very professional. Good price and fast service. I would highly recommend them and for sure will…read morecall if i need another ac/heating services

My unit was running constantly and not cooling the house. I reached out to Mr. Allen's company via…read moreYelp. He responded within the hour. He was at my house promptly to diagnose the issues my with air conditioning unit. He determined that it needed to be cleaned and he also checked all the other pertinent areas. Mr. Allen was so thorough in his process from beginning to end. He left details of everything performed on the invoice. I am so pleased at the work he did and am thrilled to say I am finally enjoying my nice cool house during this brutal summer. So happy with the service. A superior company with professionalism. Thank you Sir!!

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Terrific company, very personable and thorough. Robert and Ashley are the best and I highly…read morerecommend this company. Extremely knowledgeable and go out of their way to explain everything and how it works.

Hired a second time because they had been helpful once before with a different property. I decided…read moreto call again when I needed a replacement part for a defective piece on a newer HVAC. The part was covered under manufacturers warrantee. Simple job. No estimate provided by tech or owner. Was hit with a $1000 invoice with no prior authorization from me. Invoice was not itemized. Just a number, apparently pulled out of thin air. When questioned they knocked off a $99 service fee they fully intended on charging on top of service fee related to replacing a bad coil. I own 5 homes locally, so the search for a high-integrity tech continues.

They charged me a lot of money for fixing my Heating unit. They said it was fixed. It was no better…read moreat all. It was a battle to get 1/2 my money back.

I recently had the pleasure of working with NC Heating & Air company and I cannot recommend them…read moreenough. Nick, the owner, is not only a great guy, but also extremely knowledgeable in his field. What truly sets his company apart is Nick's possession of THREE contractor licenses in the state. This level of expertise and professionalism is evident in every aspect of his work. Nick is a respectful, loyal, and detail, oriented professional who goes above and beyond to ensure customer satisfaction. I've seen him work at residential homes, and our family diner, both perfecting and taking his time to help me understand what is going on. He cares about his work and cares about his customers, which is hard to come by these days. If you're looking for a reliable and top-notch HVAC company, look no further than NC Heating and Air company five stars all the way!

From the owner: Anyone seeking experienced professional HVAC services look no further, we will handle any job with…read morethe highest level of detail and quality workmanship. Trade accolades include: • Associate in Applied Science Degree (HVAC/R Technology) from Wake Tech Community College in Raleigh, NC. • Residential HVAC mechanical contractor license • Commercial HVAC mechanical contractor license • Electrical contractor license • EPA Universal Certification • DUKE Energy Trade Ally registered contractor • Mitsubishi Diamond Dealer • 15+ years field experience I’m proficient in every brand of equipment from older systems to latest technology in communicating inverter equipment. I’m very knowledgeable in service, design, installation and indoor air quality. I run every service call myself and onsite every replacement job. Give me a call I’d be happy to help.

These folks are fantastic. Requested a quote via Yelp for dryer vent and duct cleaning, and they…read moreresponded immediately and were very professional. They didn't pressure me and they didn't demand a phone call or visit just for the right to talk to them (like some of the other similar businesses in the area do), which I greatly appreciated. The guy who showed up to do the job, Tyler, was very thorough and professional. They even texted me a photo of him as he was on his way. Highly recommend this business.

Aire Serv of Coastal Carolina is top notch!! Quick response on service calls and repairs. Casey is…read morean exceptional Service Technician. Their maintenance saves you money on all repairs.

Our A/C went out during this heat wave and John Tran of Santa Air came out to fix it. He was very…read moreknowledgeable, professional, and friendly. There was no up-selling. He gave us different options and let us choose how much we were willing to spend. He clearly detailed what would be done and how much it would cost. He did an outstanding job and we are very pleased with the repair. Thank you John

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Palmetto Cool helped us out when we had water pouring everywhere in our garage from our HVAC…read moresystem. They were able to quickly diagnose and fix the problem quickly and their fees were fairly priced. They set us up with a great maintenance plan to keep things like this from happening again. I highly recommend them for your HVAC needs.

From the owner: Contact us now to learn more about how our local HVAC company can help you.read more

Mr.Perry installed a brand new Heat//AC Unit on 1/4/25 after I had been let down from my Home…read moreWarranty people (ARW) . His professionalism and overall genuine care from the first call to the completion of the job has just left me with utter joy... I truly love the fact that he was very clean and tidy along with much respect of our property as well.. LOL sidebar: Just imagine Snoop Dogg jumping out a clean white van, bout to do some repairs to your home WOW Thank you so much Mr.Perry

routine maintenance nobody showed up two different times for…read moreappointment. First appointment they called and we rescheduled. Next appointment was a no show. Never heard from them again. So I hired someone else.