I'd reserved our one-night stay on points and we enjoyed our night here. Though I reserved a regular hotel room with one king bed, I was assigned a two bedroom suite with a full kitchen. Not kidding, hubs & I slept in separate rooms that night and it was glorious. To be fair, the room decor was just ok and not notable. But everything was clean, and we had what we needed. I ended up appreciating the kitchen sink more than I expected as I was able to wash our water bottles. Check-in was quick, & I was happy to find a luggage cart to haul up our stuff in one trip. Plus, parking was easy here. I'm pretty sure this property offers a free breakfast, because I remember enjoying some fruit, sausages & french toast that hubs brought me. And we were able to get late check-out the next morning, which was fantastic. This was a great stay, and I wish it had been for more than one night! read more

See all

I've been staying st this hotel for over 10 years everything we visit Denver. Its been about 2 or 3 years since I have though and things have changed tremendously, and not in a good way. The main elevator was out of service. Dont know how long its been not functional but if its broken.... fix it then... They now charge $15 to park there, a night. Never had that before. They got rid of the omelet bar for breakfast. That was such a nice feature to have. Yes they still offered scramble eggs for breakfast but its just not the same. They had a broken connect 4 lying there for several days during our visit. Like c'mon, either fix it or toss it. Just looks terrible leaving trash around. Yea the king size beds are comfortable. Ac works great. Nice to have a full on kitchen. But its just not the same. Being about 45 min from downtown and the airport (in traffic). We may need to stay elsewhere for my future trips to Denver.... read more

Decent stay nice friendly staff, room service was a little out there, we asked for body was 3 times but never received any or follow up. Rooms are a nice size, beds and pillows are a little too hard for me. Breakfast was ok. Very good location. read more

The whole staff other than Raul and Maria are terrible. Horrible customer service. I was bitten 5 times by spiders, 2 separate incidents at the hotel. 2 separate ER visits, I saw the spider, took a picture, reported all the incidents and was told someone else reported spiders as well, and they act like your a burden to them instead of omg that's not ok. I honestly have never seen managers act more nonchalant about a customers experience than this place. I have all records from the ER, I have been on high dosage antibiotics and have to keep an epi pen by me for the allergic reaction I'm now having to the bites, and they act like they're too busy to care. I've been told this type of spider can leave long lasting health issues this isn't something to just dismiss. They are also blaming some of it on being understaffed, the bar/restaurant has been closed for a month because the only other decent employee working here before quit, and I can see why. This hotel stays booked, why are their staffing issues? Why were the only sincere apologies I received from the under paid staff Raul and Maria not from management. Why are management not checking on my health condition. I don't know what else to do but to contact an attorney at this point. I'm staying a month here and have no other place to go and if I don't stay the full month they will penalize me because I signed up for the monthly deal. They should be more concerned with the long term effects of this ongoing health scare, then penalizing me if I can't stay the whole time because they can not get rid of their spider issue and are continuing to be treated poorly. Not once have they asked about the money I e spent on ER visits, the first time they did make copies of the hospital report, but since then it's pretty much oh well. Even little things like getting toilet paper has become an issue. I just don't understand and I would never recommend anyone to stay here. read more

See all

SERVICE & CHECKIN Pet friendly location with uncovered parking. Early checkin is available for a fee of $25, which is steep for the quality & condition of the rooms. Late checkout of 1hr provided. The customer service was the strongest aspect of this location. The attendee responsible for our checkin had great energy & a helpful enthusiasm. LOBBY, ELEVATOR, CORRIDORS The lobby is very streamlined. Elevators aren't in great shape: slow, dirty, noisy & shaky. Corridors are in a similar state of decay. This location is overdue for a deep cleaning & maintenance. Furniture is hollow & uncomfortable. ROOM (2BR) https://youtu.be/Ok_214QrilE?feature=shared The rooms are a bit rundown & turning over full bedroom units is clearly difficult. The deep cleaning allotted from the pet fee is not benefiting this property or the guests; our allergies flared up immediately in the first room we tried. Flies & tiny pets cluttered the window ledges & walls. AC performance was odd & overall inadequate. The workspace area is shared with the kitchen peninsula which isn't the most productive place, but the ergonomics on the office chair were awesome. BED Ripped sheets... but seemed clean & the texture was pleasant around intact sections. Back support from the mattress was good & I was content with the firmness. Pillows had good density. BATH Fixtures were all functional but the walls were literally coming apart at the seams. The shower design was stressful due to the limited space & odd construction of the dividing glass; the towels rack is also crammed in this peculiar shower. This installation was just too busy & the tile was not pretty. Good water pressure at least & KenetMD bath products can be found stocked inside. There are plenty of toiletries as well. No bathrobe but the towels were large & clean. TV & ENTERTAINMENT A ~40" LG TV in common area & bedroom(s). Typical fixed mount (bedroom) & swivel base setup with basic programming. It's difficulty to connect a chromecast/google TV or HDMI device in the bedrooms. WI-FI & CELL RECEPTION Verizon service is strong in this area/building. Complimentary WiFi is unencrypted & serviceable. --Nerd Stats-- 8-10 Mbps download 8-10 Mbps upload 0% packet loss 7 ms latency 10 ms jitter --Performance-- Video streaming - good Online gaming - average Video chatting - average FOOD & DRINK DoorDash friendly location with a full kitchen at your disposal... mostly. The silverware needed washing before we could use any of it, but we had to buy cleaning tools in order to do that. Pots & lids were missing, so we had to get creative while cooking. There's a snack shop in the lobby that carries frozen & instant meals + drinks. NOISE Wildlife in the area can be distracting with the windows open, but otherwise it's quiet inside & out. LOCATION This is a popular spot for "trouble makers" according to my Lyft drivers, so potentially a rough area. VERDICT Really underwhelming & disappointing for my first "Hyatt House" experience. Many of the amenities are also "indefinitely closed" like other hospitality businesses post-covid. This location needs a lot of help. I don't recommend this property unless you're out of options. It's serviceable but painfully dirty. 1.5/5 read more

See all

There are certain standards in every business to become a franchisee. I'm not sure how this hotel meets any of them for Hyatt. I have been staying with the Hyatt chain for years. Prior to the pandemic I was a Globalist. I have seen the good and bad of their brand and usually it's with a franchised hotel. I was booked to stay for 13 days, and we decided to leave after 2. I have cannot emphasize how bad the hotel is without just sounding whiny or elitist. I can say it was not up to my standards. The pictures speak for themselves. I spoke with the GM, and he agreed that the hotel need to be remodeled. He blamed COVID for it not happening sooner. I'm calling BS on this excuse. If funds were allocated for a remodel, it would have happened. The customer service is par at best. I had two packages sent to the hotel from South America with tracking numbers. The first was UPS and the second was USPS. The first one was received and the process at the hotel worked. The process is to write in a 3-ring binder all incoming packages for guest. Place the package in the back for pick up. The second package was delivered, and it disappeared. Both USPS shows it was delivered and the company website stated it was delivered. For a day in a half the front desk people checked the book and the back and said it wasn't received. I was told maybe they delivered to the wrong hotel. Prior to checking out I asked again seeing a different person at the counter. Again, same answer. Thirty minutes later she called me and asked about the size and contents of the box. I answered and bingo, she found it. It was open by the GM and on his desk. He never logged it in the books as received and it was in the mail pickup area for counter personnel to hand out. When I arrived to pick up the package, the GM questioned the worker on me receiving it. Her response was classic "because he described what was in it without seeing it." I'm not accusing him of being malicious. I'm just stating the process for receiving a package was followed. He stated the package had no name on it. I checked and the company put Hyatt House and neglected to have my name. In my mind, this still should not have stopped it from being logged in as a package received and placed in the pickup area. These are the properties that make me lose faith in the Hyatt. read more

See all

Hyatt House Denver Tech Center Eddie checked us in your professional and friendly and I was able to say hi and chat with Talal in the morning. Upon checking in I had to change my room again because I always request high floors away from the elevators and they don't seem to get that correct. I do have to say though once we got to her room, it was wonderful spacious big two bedroom with a kitchen to cook. Location is great I will definitely stay here again. I WOULD RECOMMEND read more

See all

We really enjoyed our stay and recommend staying here when in Denver the 2 bedroom suit with full kitchen was great. We were close to everything we needed. Great food choices and coffee. The breakfast was your typical hotel breakfast. But they cared and kept it stocked and the area clean. read more

Jon's review from October, 2023 is a bit worse than my experience, but still I wish I had read it before our stay there. Good hot breakfast included, no parking fee. Horrible weird bed sank like it was going to tip over, and sleep quality very poor. Room was very quiet and spacious, nice towels, etc., but sofa bed was awful, cushions hard and back too upright for comfort. Our first floor hallway carpet was worn out looking Dishwasher is VERY loud, don't run it until you're leaving. Full stove, fridge, and microwave -- if you like cooking. Comfortable bed is job one and they failed !!! read more

We have stayed at the Hyatt House Denver Tech Center during our visits to the Denver area for years. It is an excellent location if your interests are principally in the southern reaches of metro Denver. Regrettably, Hyatt House in the Denver Tech Center appears to be slowly dying of neglect and poor management. Last year (2022) on our visit the swimming pool was closed for maintenance. This year, the sign at the front desk read "Swimming Pool is Closed Until Further Notice." Our room overlooked the pool. We NEVER saw ANY evidence whatever of work underway to make the pool ready for use. If they are not going to have a usable pool, I think it would be better to remove all references to the swimming pool from the hotel website. That would certainly be less misleading to potential visitors. The room itself appeared to be reasonably clean, until we looked up and saw the mold and filth on the air conditioner vents in the ceiling. I'd prefer not to have my family breathing air filtered through such a horribly moldy AC system. I hate to see the Hyatt House Denver Tech Center go down the tubes like this, but my family deserves better. read more

Hyatt House Denver Tech Center - Very Moldy AC Vent in our Room - Hotels Near Me - Englewood, Colorado

terrible unfriendly staff of people here. Used to be a good place to go to. Staff is rude and unprofessional.

Check in was fast, and easy. Rooms were as expected, with a full kitchen, living room, and restroom. Home away from home.

We loved our stay here! Were local from up north and needed a change from the same old up there. This place satisfied all our needs for a one-night stay of partying in the tech ctr area. The weekend pricing is great! I didn't need a lot of attention from the staff, but kudos for all being rather cute as well as super friendly. Clean rooms loved the kitchen as well as the separate living area from the bedroom, I snore and with closing doors the wife could escape for a few. This option cost more at other similar hotels. Omelet station in the morning, well, I've had better but can't complain. Heck, at least they offer one. My only recommendation is to vacuum a bit. The elevator was bad and didn't see a housekeeper with a single vacuum in sight. Overall a very good stay and will come back again. Oh yes. We got there at like 10am and are room was ready! Big plus! read more

See all

After a denver business trip, I stayed extra 2 days in DTC area. Cant beat corporate rate at Hyatt House. I have a one bedroom studio all to myself. Hot Breakfast , parking and internet included. Great location, right next to target. Great staff at front desk. read more

See all

We stayed for 6 nights. The bathroom sink was clogged, towel holder was missing, bathroom door would not shut or open unless you slammed it or pulled it hard, ( the door would jam), the microwave and iron we're broken but the worst part of the room was the shower door leaked onto the bathroom floor every time you shower. The WiFi internet was very SLOW (DSL slow). Ice machine was broken as well as their elevator. Housekeeping did not do a good job, half effort and they missed one day completely. Management did correct most items but it just kept raining on them. Paid $1,200+ for this stay and didn't have any other option. Was there for a softball tournament and every hotel was sold out. read more

See all

The hotel and rooms were okay definitely showing same wear and tear and the staff isn't the best. We came here as a group with a booked conference room, however the day before our trip they called and said they had over booked the conference rooms and we no longer had one for our group event! Our group leader was able to work something out and they put us in a conference room at the Sheraton next door but this should never happened in the first place. Check in/out was easy and the front desk staff was nice but the cleaning staff was where they lacked. When I got into my room it was surface level clean, when I took my first shower I found out my shower gel bottle was completely empty and in one of the two rooms the fire detector was hanging from the ceiling. On our last day one of our group members had yet to check out but the cleaning staff went in anyway and took her food and casserole dish. When she went to confront the cleaning staff the lady lied and said she has no idea where her stuff was with her food sitting in plain sight on top of the cleaning cart, she had to get the front desk involved to get her casserole dish returned. Needless to say we will not be returning to this location next year for our event. read more

This property is a great value! We have stayed here many times, and honestly thought the property was getting a bit "tired" looking. However, they have continued to invest in changes, including a more varied breakfast, and fixing the leaks (noted by another reviewer) in the shower doors. But most impressive, is the customer service! We had a minor housekeeping issue, and the night manager (Drew) was most apologetic, and empathetic in our situation. He asked how it could be remedied, and personally took care of it. We would definitely recommend this place. See you all at the fire pit when the weather gets warmer!! read more

I have stayed at the Hyatt house, Denver Tech Center for two different times since May. Both were over a week. I read these reviews and I am shocked. It is an poor repair. outside fur ripped and cover in bird poop! Advertise outdoor grilling but grills aren't hooked up to gas! it is july and the pool is in closed, I heard them have a discussion with a lady whose husband had a spinal injury and was in the hospital. They were rude and not accommodating. The rooms had a couple knives and a couple plates but not set up for long-term. TVs was not a smart TVs so all you can get is local channel. the first time we stayed no internet and they had us leave our room to clean carpets! my daughter had a medical procedure and needed to stay in bed! had we known we would have bond elsewhere! i will say the breakfasts are great and the staff providing them we wonderful ! I guess all you can say is the price is right! read more

Spent a few nights here while exploring Denver. It's really hard not to have a good stay at a Hyatt House but it is not for the super picky or selective or anyone that requires Ritz level babying. Hyatt House has a formula that puts it at the top of the mid-level hotel chain industry. And Hyatt House (not to be confused with Hyatt Regency or Hyatt Place) has probably the best complementary breakfast in the industry. And this particular Hyatt House has a contracted breakfast crew that was one of the best I have seen at any Hotel. It is customary at Hyatt House for a chef to make you an Omelet every morning--I love that! The Location of this Hotel was excellent for us and parking was free and easy available. There are good restaurants and stores (Target) close. The big selling point for me before booking was that it was close to Cherry Creek State Park and right off I-25. I road my bicycle from the Hotel to the Lake (4 miles) and connected to the Cherry Creek Bike Trail and road all the way to Downtown Denver (20 miles). It was a fantastic ride. Bring your bike. You can just ride or walk around Cherry Creek Lake if you want--very relaxing. There is a train to Downtown ($4.50 each way) a one mile walk away, and the Hotel will shuttle you to the station and back upon request and availability or you can park your car at the station and take the train. We took the train with the bike from Union Station, downtown Denver back to the station near the Hotel in 45 minutes and they picked us up and brought us back to the Hotel one day. So you can ride your bike from the Hotel to downtown, and take the train back easily. It was a blast--do it. This Hotel is not near the Denver Airport and I was told it cost over $70.00 to take a taxi to the airport! Supershuttle is less for just one person--maybe $25? You probably want to have a car if staying at this Hotel. Getting into the room environment: We try to stay away from Hotels that allow non-service dogs because they can't keep up with the hair and poop, but they assured us here that dogs only go on the 1st Floor so we opted for the top floor. It was a very comfortable room that allowed for efficient organization. Where it fell short was on cleanliness and condition. I do floor exercises before my long bike rides and I got down on the floor in the living room, and it was not pretty. There was food and dirt under the sofa left over from other guests, and a bunch of nuts. If you didn't get on the floor, you would not have seen this. I look the other way on these things because I know it is hard to keep a hotel clean but it bothered me a bit. The carpet looked new, but the install was shoddy with frayed ends unraveling. Again, if it was my place, I would be on the phone with the installers, but I don't own it. In the 2nd bedroom shower, after every shower, there was a puddle of water near the toilet because of poor seals on the bottom of the glass shower door. I just continually sopped up the water after each shower but I did not complain about it. We don't complain during our stay because I am sure that they would have given us a new room but the transfer would take up our time, or they would send someone to fix it creating inconvenience and security issues. We were only there for 4 days so we just let these things go and get on with our trip and lives. They will figure it out after we are gone. Staff here was friendly and efficient and helpful with our special requests. Hotel Soaps and Shampoos are the same as they are in most Hyatt Places I have been to over the years. Good quality, but made in Mexico. We enjoyed our stay here so much that on the last night we asked to stay in the room another night, but they were sold out completely so we hit the road back to Hollywood, CA. read more

Stayed 3 nights with family.Place was pretty dirty. AC is extremely loud. Hallways and elevator had a bad smell. Staff was friendly and they provide free breakfast every morning but will not be staying here again. read more

. Ok...... I patronize Hyatt products, because I like Hyatt. But this property is not on par. First, I stayed at this property last spring, and should have learned my lesson then. Same issues then (noisy HVAC system, sporadic television connection, and poor breakfast presentation), a year later, You may why did I return, if there issues? Because....I believe in second chances. This time, March 14-15, 2021 (during snowstorn), I stayed again. I had to try 2 rooms due to , again, noisy HVAC/ heater system. I remained Iin the original room, because the upgrade offered, was worse due to the no ise of cars driving by. They tried, but there was value engineering (meaning cheap cuts) done at this property, like thin walls. Not sound proof.. Breakfast. A whole bunch of carbs. No real protein. Bread and sugar. Gone are the days of their made to order omelets. That was an appeal of this property. And, once again, no cable service. The front desk clerk said they had called the cabke company. Yes, you can blame tthe cable company, but twice? Fool me once, shame on you. Fool me twice, shame on me. And, the 2 feet of snow was still there when I checked out. I got stuck in the parking lot. I dug myself out, with my own shovel. Again, they had called someone. Amazingly, all of the businesses surrounding them had clear parking lots. Decide for yourself. read more

Huseyin was understanding, friendly, and helpful. I am very happy with the service that he provided me.

Can you offer fresh eggs for breakfast vs the bulk egg food service (artificially colored liquid?) mixture?

We are just trying to check in and already disappointed. Staff was rude condescending and unhelpful. I've current been on hold for 30 minutes trying to speak to someone about a refund. You would think paying this much for a room staff would at least be respectful and helpful!' read more

We always stay at Hyatt's, but never at the Hyatt House until this trip. I think this will be my go to Hyatt brand from now on, when travelling with my family. I loved the layout of the suite! It was so comfortable and homey, and modern! The full breakfast served every day was fantastic, with an omelette bar, bacon, fruit, pastries, and more yummy things. The full kitchen in the suite saved us a ton of money on meals! Just like at every other Hyatt we've been to, staff was amazing and friendly, and the hotel was spotlessly clean top to bottom. read more

See all

Hyatt house has a lovely layout. The room is like a small apartment, fully equip kitchen. The breakfast buffet was above and beyond what I've seen in similar hotels. Issue in Denver, there are 3 Hyatt's in a close proximity and we were dropped off at the wrong one. read more

We have stayed in five Hyatts since the year started. This Hyatt seemed to be lacking a few critical items. 1) The breakfast was substandard, as the eggs had water in them. 2) The ice maker was broken in the room and in the kitchen the last day of our stay, so we were without ice, period. 3) The blanket in the room had blood on it. Was anything clean in the room, if the blanket had blood on it? The positives were the room and pool was nice. A huge PLUS is the hotel is near a Target, Chic-Fil-A and a few other major shopping locations (IKEA) and the train station. Does the positives outweigh the negatives...ummm...I will let you decide. read more

My suite was okay, opt for the 3rd floor to be less noisy. The staff were super friendly, all smiles and greets you every time. One of the night I kept hearing banging noises, it went on for hours, I was going to request another room, but turned out it was a very windy night, and the screen outside the window was loose, I did the Macgyver and fixed it with a few pieces of cardboard and plastic from a left over packaging. The hot breakfast were good, more or less scrambled eggs, bacon/sausage, cut fruit, coffee, and OJ everyday for me, there's cereal, bread/toast as well, but I'm cutting down on the carb. In the evening are snacks and drinks, I only told advantage of it once since these are "good" carbs... the beer and chips were good, but the pretzel was soggy. The facility is starting to show its age, long crack on the tile floor in the bathroom, TP holder was loose, the carpet needed to be stretched, but everything was clean, in fact all the appliances were brand new, and the bed was very comfortable, however, the tread count on their sheets could be a little higher, and thicker towels as well. The wifi is slow, probably still running at 11b, also only HBO and no HD channel. The lobby suffered water damage, took them a few days to repair the ceiling tiles, they were doing work around the pool, it was too cold to swim, but the steam from the hot tub looked inviting. read more

This is our second time staying in this hotel. The very first time we had excellent service. The cleaning was great. I didn't mind that this hotel is 40 mins away from my family and friends because of how I loved this hotel. But this second time at this hotel is not so great! The very first night we were here we noticed that the window shade was broken so we notified the hotel front desk right away. They stated that someone should be up here soon to fix it. It is now day 5 in the hotel and they still haven't fixed it. Secondly, Since it was New Years weekend I didn't really need much housekeeping work in my room. Now, after the holiday I expected more of this hotel and the cleaning services . (I was out all day with family so I didn't noticed the cleaning until I got back.) As you can see on my pictures that was the aftermath of the so called "cleaning" that was done. The trash was FULL !!! The linens have been on my bed since we got here and they have a card next to my bed saying that the linens are changed EVERY 3 days which obviously they weren't. The housekeeping person that cleaned my room just put in new towels and washed the dirty dishes that were left but they did NOTHING else. I have a 3 year old with me and the floor was not mopped nor swept which is nasty because he plays around on the floor. I did notify the manager and she stated that they should do a full cleaning tomorrow but come on people, this is nasty!! I'm very disappointed!! read more

My co-worker and I had stayed at this establishment for a work trip. Nice suite....large bedroom and nice shower. There was a separate kitchen and nice breakfast in the AM. It was nice to have a bed to myself for a few days... read more

Everything was good with our room until we took a shower this morning. There was soap opened up and stuck to the towel. A bottle of hotel shampoo and conditioner lay with it. I didn't think much of it because I thought my daughter had used them. I realized they weren't ours when ours were still laying on the counter untouched. When I notified the front desk, they sent housekeeping up. All the lady said was, "oh, sorry", and left! A few minutes later, they showed up with more shampoo and conditioner! I'm disgusted to know that our shower was most likely not cleaned at all. If that wasn't cleaned, what else in the room was missed? read more

I actually have not stayed here but want to comment on my experience interacting with Sean at the front desk. I drove around to eight area hotels today to check out accessible rooms for my wheelchair bound dad who is coming to visit in October. It is amazing how un-wheelchair friendly most hotels are- a grab bar in the bathroom does not make it "accessible." In any case, Sean went out of his way to show me around the property and this was the ONE hotel that had a bed of an appropriate height. If my parents do come to town they will definitely stay here- the customer service is excellent! read more

I am writing this review because of Maria at the front desk. I am not one to write reviews but her kindness needs to be acknowledged. I came in at 8:30 at night after a long shift working in the COVID ICU. I was exhausted and emotionally drained. I went to another hotel prior to my stop at the Hyatt and had an awful experience where I felt unsafe. Maria helped me book a great room quick and efficiently while getting me the best rate possible. She made me feel safe and welcomed. She even provided me information on how I can could get breakfast in the morning before my Sunday morning shift. Maria, thank you so much for your hospitality and kindness. After a long nursing shift it felt good to be cared for like I care for my patients. read more

I had a 2 day conference at Hyatt House Denver Tech Center hotel. Unable to get a suite as they were fully booked. I arrived early the first day. The front desk was so helpful, showing me where the conf room was, no signs had been posted yet. Maria at the front desk even welcomed me to have free breakfast in the guest dining area. It was a delicious breakfast too. I highly recommend this hotel. The staff is outstanding. More welcoming than any hotel I can recall - and I'm a world traveler. read more

We had a suite on the 3rd floor. The rooms were nice, a little cramped for three, but very nicely furnished and very clean. All the appliances seemed brand new, and the beds were very comfortable. The wifi is very slow, we had to use our cell phone to connect instead. Having two televisions in the room is nice, though. Two complaints -- ONE is that the light/fan switch to the shower/toilet is on the outside of the shower/toilet. Thus, if someone is still sleeping in the bed, you basically flash them when you enter the bathroom. Also, the fan automatically comes on when you turn on the light, so whoever's in the bathroom can't hear you. Practical jokers will have a heyday turning off the light while you are in the shower! TWO was that housekeeping did not arrive to clean our rooms until after 5:00 p.m. on two out of five nights we were there. While we were there! We were gone all day and nothing was done when we came home. We wanted to take showers after long days of sightseeing and we didn't have any clean towels. Very uncomfortable. The pool was nice, the hot tub was huge. Very comfortable, perfect temp. The hot breakfast were adequate and saved us $$. Basically scrambled eggs, bacon/sausage, cut fruit, coffee, juices, bagels, toast. We didn't partake of the evening festivities, which included wine or beer and snacks. read more

Horrible! A block of rooms was reserved for a wedding and reservations were made 6 months before the event. The day guests were arriving they received an email saying they no longer had a room. That they had overbooked. When confronted about the situation they lied and said it was a computer glitch. They boast of their continental breakfast and I received a mini Jimmy Dean breakfast sandwich. The room was beat up and the pool area had not been picked up for a while. read more

Great hotel - front desk was friendly and quick, and the room was clean and large. We had a 2 bedroom suite, and both rooms were big - definitely enough room for 2-6 people. It's in a good area, as well. Only caveat: You can hear EVERYTHING in the hallway - the doors offer very little sound dampening. Other than that though, great stay. read more

We stayed here for 1 night in a 2 bedrooms suite. Checkin was delayed since our room wasn't ready even though we arrived around 4:30pm which is 1.5 hours after the checkin time. Once we were in the room, I was impressed that the room looks modern and the beds were comfy. The bathroom could use extra cleaning as there were still some dirt and hair visible in the corners and shower. Our room was facing the pool, and it was quite loud with screaming kids early in the morning. However, we enjoyed the free wifi, free parking, and free breakfast. Overall, a good hotel choice with spacious rooms. read more

It was good. We wanted a hotel close to the concert venue of Fiddler's Green Amphitheater and it was the cheapest at $86 /night and the closest. We were there over the weekend for two nights. Each room has a full kitchen, utensils, pots and pans, dishwasher, everything you would find in a house, hence the name, "Hyatt HOUSE" The complimentary breakfast was good, I still prefer Embassy Suites because they make fresh pancakes and eggs. But, excluding the E.Suites, it was still really good. I would have given it 5-stars except for a couple things: - The shower was horribly small and poorly designed - although there was problems with low-flow or the temperature. The way the shower was designed, I had two choices, I either had to hit my elbow repeatedly on the metal bar in the shower or be practically up against the door that leaked water unto the floor. - There was no laundry bag in the closet, so clearly housekeeping needs a checklist. I use the laundry bag to segregate my dirty clothes from my clean in the suitcase. I had to call twice to get them to bring up a laundry bag (but also asked for a couple of shampoo bottles also), but they forgot the shampoo bottles and after asking twice, I gave up and just took the laundry bag. My husband washed his hair with soap that day. - The breakfast was good, but the buffet-style food was often cold and kind of gross. But, the cooked-to-order eggs/omelets were good and very customizable. Plus, I like the method they used to keep things organized. So overall, it was a good visit. The hotel rooms are modern and clean. The hotel does charge $30 for incidentals automatically to your card, which would have been nice to know since I prepaid and wasn't expecting any charges to my card. I would stay again, but will bring some spare plastic bags and some of my own shampoo. read more

Great hotel! If you're looking for a hotel with rooms that include a full kitchen, a living room, and separate bedroom that's clean and comfortable, this is it! I booked this hotel for four nights. We had a rough check-in, due to being given a room where the carpets were wet and was being deep cleaned. Marylou, I believe was her name, did her best to make us comfortable by bringing us some snacks and a welcome card. We endured the night but by the morning the carpets still weren't dry so we had enough. I spoke to Francis and he took great care of us and corrected the situation. The rest of our stay was fantastic. In fact, I've stayed here several times since then and haven't had any problems. The staff has always been very courteous and helpful. The rooms are clean, spacious, and comfortable (there's only a shower in the bathroom, so if you have young children that might be difficult, but I prefer it). The breakfast is delicious with made to order omelettes, bacon, potatoes, eggs, fruit, etc. I'm not a pool person, but they just have an outdoor pool which is closed in the winter. Overall, fantastic hotel! read more