I've been to this store since I was in high school we'd get our roll ups etc. However the last time…read moreI was there last week. The manager did not allow me to charge my phone as my phone died while waiting on my uber. He wouldn't even sale me a charger and charge my phone behind the counter which I thought was odd seeing that I was paying for something as well. But yes Rude and maybe even the R word (at least the manAger) the other worker was willing to serve me and help me. But the manager was very rude and unfortunately cost you guys a faithful customer.

They got all types of smoking paraphernalia. Prices are a bit high though. If you want cigar rellos…read morethen it's about $2.25 a pack and that's expensive since the pack says 99¢

Everyone is always so kind and helpful here. I only patronize them here because they keep a wide…read moreselection. One time I came and they didn't have sodas and the next time the manager let me have one out of the kindness of his heart. They don't try to get over on pricing and very fair for the value of items. This will be my 4ever vape shop, I recommend everyone to come here.

FIRST TIMER FIRST…read moretime checking out place. Moment I walked greeted and great environment. Great customer service. Def the joint for rolling papers etc. def coming back

Great selection of cigars. If you buy a day pass, you can…read more.. 1. Use the patio 2. BYOB 3.Use the member's only lounge. Taxes in Chicago are outrageous

This place is fire!! I wish I lived closer so I could join the fam but im up in the burbs…read more Great selection, knowledgeable and friendly staff, great fellow shoppers just wanting a no drama smoke. Value? I mean not over priced. Id say appropriate pricing.

Decent selection nice to have a place downtown near where we were staying. The clerk was nice and…read morevery friendly

I am a child hood Chicagoan. Now a retired naval and treasury officer. Having been around the…read moreblock I can suss out a decent, honorable, and a cool place to hang out on my vacation from San Diego, while in Downtown. This shop - a cozy place - exceeds the mark for a contribution to the broad cigar and local communities. I ran into H&S C while on foot, on a jaunt thru the neighborhood. ::: The aromas, and visuals make this fine place subtle, yet provocative. It allowed me to enter a different era. ::: In this day of internet purchasing - going out my way to visit Raki's was a great experience. The trip here was as much an opportunity to chat with the proprietors as much as a view to a good old - a true - cigar shop. ::: Give Hubbard and State Cigar's your tobacco business - you will be glad to experience this gem.

I'm 80 now and still smoke an occasional cigar or a pipe full of your wonderful almost gone now Dr…read more Bradley blend. I vividly recall driving there with friends from my home here in Big Bend. Wi. and purchasing pipes and tobaccos....Three Star Blue and of course Dr. Bradley. If I placed an order for a pound of an Oriental/Latica/Balkan blend similar to your Dr. Bradley...might this OLD MAN IN THE WOODS qualify for a "return customer from the '70's" promotional discount? Paul Hanson

Recent trip to Chicago, my husband wanted a spot to enjoy a good cigar, and I came across this…read moreplace. It definitely did not disappoint. From the warm greeting when we walked in, to the perfectly humidified cigars, and just relaxing at the lounge, the whole experience was so good. Definitely a spot we would recommend if you're in Chicago!

Self-Checkout Would Be an Upgrade -- The Staff Sure Aren't…read more.. Yeah, I get it -- a lot of us who shop here probably look like giant losers (myself included). But that doesn't excuse the staff from acting like they're being punished for showing up. Most of the cashiers are rude, dismissive, or completely uninterested -- it's almost impressive how consistently unpleasant they can be, no matter how polite you are. Honestly, Binny's could save a ton of money by just installing self-checkout machines. At least the robots wouldn't roll their eyes or sigh like you've asked them to file your taxes. Then there's the armed security -- they look more like they just finished doing a robbery than preventing one. I don't even feel safer with them around; it's more like shopping inside a crime documentary. And don't get me started on the parking lot -- it's a total nightmare. At night it feels sketchy, like the kind of place you might get stuck up just walking to your car. Maybe Binny's should focus on improving that experience too, because honestly, it's not that hard to just drive to the South Loop location instead. I really miss the old Binny's that used to be on the corner of 53rd in the Hyde Park Bank building -- that place was intimate, welcoming, and the staff were actually helpful and friendly. This new location, on the other hand, constantly gives you that feeling like someone's watching over your shoulder, waiting for you to steal something. I'm sure theft happens here -- but maybe take a cue from Target. They handle it quietly and strategically, without making every paying customer feel like a suspect. This location could be a great asset to the neighborhood, but right now it's just a stressful stop. Be safe.

When the first shopper was unable to find my products;The good is that the 1st shopper rescheduled…read moremy delivery it appears with the hope the next shopper my find my products. The bad was that the Instacart app stated there was plenty of the product in stock. Apparently it was not because my request was cancelled.

Very nice Clean Modern Sleek Designed Smoke Shop. With large inventory. Walk in Humidor. Extensive…read moreGlass Display. Many Unique Premium items. Quality tobaccos. 3 tiers of flower, suitable for your budget. Norths Geek Specials. Closed by 11pm. (Prices do change.)Just Ask. I found the Natural Hemp Wraps here; it's an excellent quality product. Good service. Nice people. In a very busy area. Parking is in the back, or West of Store Front. Entrance, there are 2. Large parking lot in back, West of Cicero Avenue is marked with signs for Shop. Bus terminal is just South of Shop. Many places to eat nearby ; shop, Casino Gambling Rooms and more.

Great value here! Usually you walk into a smoke shop and all the devices are double what they are…read moreonline. The atmosphere was chill

Best service ever. Thank you So Much, Manny and all the…read morefolks Rock. Best Glass in Chicago!

I hate writing bad reviews but it's important for people to be aware of the type of businesses they…read morefrequent. As a resident of the downtown area, this shop was my go to for different odds and ends, typically every few months. Over the years, I've noticed the jump in prices but attributed it to the renovations made to the shop. With Covid slowing down business, I understood the money had to be made up somewhere, and so I let things slide. After all, neighborhood shops like this are at risk...which is why they should treat and charge their customers fairly. A few days ago, I visited the shop and was quoted 3x the normal price I've been paying for the item. I was flabbergasted and thought maybe I heard the rep incorrectly. I didn't. Needless to say, I left, drove up the street to another shop and found what I needed at a fair price. Later, after reading other reviews, I realized that I wasn't the only one with a poor customer experience. In closing, I'm ALL for supporting small businesses but not when they introduce tactics like price gouging. Their decision to do so could very well explain why the shop is seemingly always empty.

This store is clean, professional, and well-staffed by friendly people. I spoke with one person (I…read morebelieve his name is Mohammad) who offered to show me different products. However, my disclaimer is that I was there to ask if the store would allow me to hang a flyer for a local school offering free IT classes. I don't smoke so I wasn't in the market for their products. I give them a lot of credit for a nicely laid-out store with a variety of products for those in the market. The lighting is great and the products are well-spaced apart.

Pilsen Smoke Hub is the ideal neighborhood tobacco shop, they have a wide selection compared to…read moreother places in the area and the staff there is incredibly friendly with customers. It's the only place I buy cigarettes in Pilsen!