I had an amazing experience here from start to finish. My host was very informative, welcoming, and…read morehelpful, which made me feel comfortable right away. I started with the red light therapy bed for about 12 minutes, and it was honestly the best sleep I've had in a long time. My body felt relaxed and energized at the same time -- such a great feeling. After that, I did the compression therapy on my legs and hips, which felt sooo good, especially with all the training I've been doing. I also tried an IV drip that really woke my body up, and then I finished with the cryo session... which was insane in the best way. I went in wearing a sports bra, shorts, high knee socks, gloves, and a face/neck cover -- but next time I'm definitely bringing a hat! I danced the whole time in the cryo chamber to Bad Bunny's "Tití Me Preguntó", which made the experience even more fun. This was my first time doing anything like this, and it couldn't have come at a better time. My boyfriend surprised me with the full spa package to help me prepare for my half marathon the next day, and it was exactly what my body needed. I can't wait to go back. Highly recommend!

I want to start by saying my attendant was very nice and didn't appear to have anything to do with…read morethe marketing that brought me in. Based on my experience in marketing and branding, she was clearly following a script she was trained on. The moment I asked questions off script, there were no answers--and no one else stepped in to help. That alone told me this may not be an isolated situation. This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO. The issue is how I was brought in. My daughter came across a social media ad offering a $349 package for $47 "TODAY ONLY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour. When I got there, everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate. The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." Screenshots of the actual advertisement and messages are included in this review. The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable. Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question: What would that exact session cost if I walked in off the street? Answer: $39.....? So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39. She confirmed that was correct. No other words spoken. I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. (Insert awkward silence) No one stepped in. No one tried to explain it. No one seemed surprised. I turned down the offer to pay more money for additional sessions and walked out the door. On my way to my car, I remembered I grabbed a screenshot of the advertised package for reasons lole this...... Surly if I show her I was telling the truth I would get a different reaction. That was a negative ghost-rider.... neither her or the other two employees in the room acted concerned or suprised that I was baited with a "$379 package for only $47" offer, and the off-the-street price is $39. There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares. At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. It seems like this is their intended model. To continue to be fair: the staff I interacted with was polite, and the facility itself is clean and well-located. That's what makes this more frustrating--because the underlying business seems solid. What I would have liked to reasonably understand (and would still welcome): What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Does that promotion and result represent their brand the way they intended? The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver! My $47 investment will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues.

BEWARE! they don't tell you when purchasing but you cannot redeem packages at any location, only…read moretheirs. Purchased packages & lost about $250-300 worth once being told they could not be redeemed at any location. Also, every time I went in the staff really had no clue on the services they are offering, unable to offer a list of benefits without doing a google search on their phone. I would recommend checking out Restore for a better experience. Also, they do not tell you when purchasing packages that they do not expire, one of the benefits of choosing package over membership but this is proven to be false, as my packages expired.

I have tried Cryo twice here. First time was when they just opened. Second time was on Friday with…read morea friend. We both purchased a day pass, each trying 3 services - infrared, cryo and red light . We both enjoyed the experience. Cryo is a bit intimidating at first, but before you know it, 3,minutes are up! Infrared I actually break a sweat which isn't common for me, and I have heard red light is good for you? Not sure. Everyone is friendly at the facility, and I do think the things they offer are definitely good for you.

I've been coming to Flow IV Infusion for the past 5 weeks and have had a consistently great…read moreexperience. The environment is clean, relaxing, and very professional. Special shout out to Andrea, RN. She has been incredibly kind, friendly, and skilled, always making the process comfortable and easy. Every staff member I've encountered has also been wonderful, welcoming, and attentive. Highly recommend Flow IV Infusion!

Had multiple home IV service in 2025. Been wanting to write review for quite awhile, but been too…read morebusy until now. I really appreciated their quick response due to illness (cold?) that resulted in vomiting multiple times (probably from throat spray), so was not able to eat anything, or take supplements, or even drink much because of the vomiting. If it were not for God answering our prayers, leading me to this company, and the hydration and IV nutrients that were provided by Flow IV, the illness may have potentially gotten even more challenging; e.g., dehydration, worsening of symptoms, etc... Thank you so much Flow IV for your home based service. Chris, you're the best! :)

For years i have been a patient for dr. Jarynet Beltran, the staff is always nice and remembers…read moretheir clients. The doctor has always been nice. She does an amazing job and i have no complaints. I would recommend them as a good doctor.

Very refreshing and relaxing time. This was the first time I've ever done IV therapy and the staff…read morewas very kind and patient as they walked me through the whole process. They even recommended different things based on my health. It takes about 30 minutes and you also get a nice goodie bag with juice shot and water bottle. I will definitely be back here before or after a hangover I was a skeptic but my girly convinced me into coming with her. That being said I do feel noticeably better than before I came in. I recommend you give it a try :)

Amazing staff and friendly service. First time here and easy online booking and day of…read moreavailability. Sheila and Lina were both so warm and welcoming. I felt very relaxed. Clean clinic. Professional in providing IV therapy, I feel amazing after. Would highly recommend and return again for another IV therapy.

I don't recommend this place to anyone! TERRIBLE EXPERIENCE! I was scheduled for a VenaSeal…read moreprocedure on November 11th, after waiting almost 3 hours, they told me I needed to wait more because they were 2 more people ahead me, so I left and I came back the following week, promising I wouldn't wait since I would be the first patient at 9 am! Well, i left the office around 1 pm! They have no respect about other people time! Be aware, you will spend 4-5 hours there! But the worst part was the procedure didn't work and it worsen my condition. I had a very bad allergic reaction to the treatment, I had itching and swollen leg for 2 weeks, they just told me to take antihistamines and despite my condition, they didn't honor the follow up appointment for an ultrasound, even if it was scheduled. When I call them to ask about the time, they denied I had an appointment, even if they gave me one the day of the procedure. STAY AWAY FROM THIS OFFICE, they don't care about patients!!

I wish I could give this place 10 stars. The staff is always kind and courteous, they go above and…read morebeyond the call of duty every time and they explain everything to me so there's nothing left for me to ask. I have had two medical procedures done here and both were successful with little or no discomfort after.

had a procedure at the Memorial West Same Day Surgery Center. This is the center Dr Nancy Erikson…read moreuses. I arrived and honestly can't say one bad thing about this facility. First, it's busy, many doctors trust and use this facility and I see why: You are greeted by the sweetest front desk staff. Next a wonderful lady named Honey checked me in. When you get into the back their entire team is nice , efficient, but above all caring. The anesthesiologist was so so patient and compassionate about my concerns. She was truly a gem. Every person who works here that I encountered from start to finish was amazing. The care, cleanliness, and overall kind atmosphere is not what I have experienced at other facilities. I was in such great hands here and a huge thank you to all. It's obvious that this place is run correctly and that the nurses, doctors and pretty much everyone you encounter is just nice. Nurse that checked me in was awesome, discharge same. The Nice is not something you always find today. The way this center has assembled the best is commendable. Thank you all

I had my Colonoscopy procedure done at Memorial Same Day Surgery Center on January 6th 2023. I…read morehave to say it was a pleasant experience from the time I walked in to the time of discharge from the facility. I want to thank Dr. Howard Baikovitz for performing my procedure well. I would recommend him always for anyone needing to have this procedure done. He is an excellent Gastroenterologist!!! I also want to thank the rest of the Team who assisted in my care: Claudia Yep, Omar Santos, Marianella Miranda, Ted Koerner and the rest of the Staff. Thank you for taking great care of me! Donnette D.

Dr. Astphan is pure brilliance in all he does. I have had the pleasure of being a patient for over…read more15 years, I would trust no one else. From injectables to laser hair removal, he utilizes gold standard equipment and treatments. I always look forward to my visits, also Nicole at reception is always great.

I received tear trough fillers for my deep, sunken eyes. Wow! The results are amazing! I love…read morewaking up without big bags under my eyes. I was very nervous during the procedure but Dr. Astaphan and Zenise helped me feel comfortable. The quality of work is wonderful, as you can see in the before and after photos.