Lauren was incredibly friendly and knowledgeable. The first time I tried microdermabrasion I felt…read moreso comfortable talking to her. The results were exactly what I wanted -- my skin looked much more smooth and plump. The person working the front desk was also incredibly friendly and helpful with booking even though the booking window I wanted for my next visit wasn't open yet.

Disappointed. I wanted to schedule my first appointment since the pandemic hit and found out that…read moreall my credits (Juvly money) expired in 2020 and they are unable to honor or extend them though we are in a pandemic. I had them cancel on me the same day as my appointment and I have also had LONG waiting times (up to an hour wait prior to pandemic). I rated two stars because the Nurse Practitioner that did my laser hair removal was super nice and made me feel comfortable.

I just adore this location! The Gals at the front desk are great at their job, patient with…read moreclients, knowledgeable on their products and even know some spots to stop in the area, the rooms are clean, the nurses are educated in their craft... 10/10 definitely recommend and will definitely be back!

10/10 experience from start to finish! NP Payal and Rachele always give me the best results and…read moremake me confident in the treatments. Get laserlove premium - it gives you SO many benefits and a free $600 facial! I'll definitely be back!

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

I've been trying to get in contact with management since Wednesday, and no one has reached out. As…read morea paying customer, this is extremely frustrating and disappointing. I was already hesitant to put down a deposit due to past questionable business practices, but I decided to move forward because I specifically wanted to see Tish, who is known for her expertise in tattoo removal and laser services. Unfortunately, Tish has since resigned, and no one from the company communicated this. Not only was my appointment canceled because the new provider doesn't even work on the day I was originally scheduled, but I was also reassigned to a completely different provider--one who does not have a strong or reputable track record. I had hoped things would improve under the new ownership with Patrick and Mark, but that hasn't been my experience. The lack of communication, transparency, and customer care is concerning. Do your research and trust your gut before booking here. I would not recommend scheduling with Jiva Medspa. ‼* update as of 4/10/26 I do not appreciate the public reply suggesting communication or resolution efforts, as I have not received any outreach from management since March 25. It is disheartening to see a response that presents an attempt to resolve the situation when, in reality, I have been available via email, text, phone call, and social media, and there has not been a single direct attempt to contact me or rectify the issue. Additionally, I was originally sold a package for the Pico laser; however, the Hollywood Spectra laser was used during my treatment. This is not the service I agreed to or paid for. As a result, not only have I not received the treatment I was promised in terms of the specific technology, but the overall treatment plan and expected timeline have also been altered.

The best. Hands down. No question. Have had facials, lash lift and rings and microblading from…read moreLeslie and everything is beyond meticulous and perfect. She's super knowledgeable about products and procedures and makes you feel ultra comfortable while getting services done. I legit get so so so many compliments on my microbladed brows it's insane.

I have been a client of Leslie's for many, many years! She is my go to aesthetician. She's done…read moreeverything from microneedling to waxing to microblading to lash lifts to dermaplanes for me. She really can do it all. I have been to many salons around time. I will tell ya- I'm a picky client. I look in the car mirror directly after appointments to make sure no random hairs were missed in a dermaplane. With Leslie, I never have to worry about that! My skin looks amazing under her skillful eye. She also does fantastic peels! Her space is very clean. Leslie is always on time. I literally have never had to wait for her since she has been on her own. Highly recommended!

I would like to preface by saying my facialist was great. My review is more for the environment. I…read moreexpected a private room or atleast a little bit of privacy for my "relaxing facial" but it was very similar to being at a hair salon. The floor plan is open, there was zero privacy and I was sat right by the front door. People checking in could see me, I could hear everyone's conversation and barely the music. It was overall awkward and not very relaxing from my previous experiences. I don't believe I will be going back- the price was very high for a nail salon feel. The facial itself, was enjoyable.

Loved my experience at Boss Gal in Grandview. Before my visit I had heard about Boss Gal on…read moreInstagram. A lot of people I know go there for skin care services and that's exactly what I was looking for. After browsing their reviews on Yelp and the services on their website, I made an appointment for a few days later - it was super easy. I arrived to find a very spa-like, cozy and calming space. I was greeted warmly by the receptionist and it wasn't very long before a staff member introduced themselves to me and led me back to a room to discuss my needs. I had Brittany and she was lovely. She asked a lot of questions about what I was looking for, gave me options to choose from, and even priced me out before getting things started. That was really appreciated by the way. She sold me on a membership type deal where they collect $50 on a monthly basis and add it to a "bank" that I can use for services in the future. It pretty much adds up over time until your next visit and then it doesn't feel like as much of an expense when the time comes. I've done this at nail salons and can confirm it's a nice thing to have. For this trip I went with some wrinkle relaxers, aka botox. It had been a hot minute since the last time I got it and it was a breeze. Pain free to the point where I hardly felt it. My results came in within a week or so and they're great. I definitely plan on continuing so I can maintain some youthful skin as I age. I have no doubt that I'll give their other services a go in the future. I'll end with a few things I always look for in a business.. This spot is locally owned, it's affordable, the service was great, and the place is really clean.

I've been going to Carey for years, and she is truly amazing! Not only is she incredibly sweet, but…read moreshe's also so much fun to be around. If you're nervous about waxing, Carey is the person to see. She creates such a relaxed, welcoming environment--it honestly feels more like catching up with a friend than going to an appointment. Carey strikes the perfect balance between professional and personable. She's efficient, detail-oriented, and consistently delivers the smoothest results. I always walk out feeling confident and completely taken care of. Her work is exceptional--truly the best wax I've ever had. I can't recommend her enough. Go see Carey--you'll be so glad you did. And bonus: you'll leave with silky smooth skin and a new friend!

First... Carey is amazing!! Her space is so inviting and very much look forward to my appointments…read morewith her. She rolls out the red carpet for her clients. I was very nervous the first time I went in for a Brazilian wax. Her relaxed atmosphere and personality made me feel like I'd been going there for years. I always look forward to my time with her; it is time we'll spent

I've been to Juvly for two different services over the past year. The first service I got was an…read moreIPL treatment. I used to struggle with severe cystic acne and as my skin has cleared up and been consistent for awhile, I wanted to get rid of some scarring and possibly prevent further breakouts. I'm only 20, so investing in my skin is super important to me as I haven't had the same experience as many others and I'm ready to live out some clear skin days! After 4 weeks, the results were amazing. So much of my scarring was gone and I don't break out on my forehead nearly as much. I'd love to get one more done to really solidify and advance the results and hope to soon. I saw Theresa- who was incredibly personable and sweet. The next service I got was 2 weeks ago and I got Restalyne Defyne lip fillers. I saw Dr. Justin Harper who was very nice, knowledgeable and professional. He answered all my questions and eased any nerves I had. My biggest concern was the pain but he numbed my mouth first with a few injections that were SO TINY- I couldn't even tell anything was touching my mouth and I am a baby when it comes to that stuff. I am even scared of going to the dentist. The actual injection was completely painless as well and quick. I was in and out in 30 minutes. He warned me I might feel some tender spots and I didn't even feel that. The healing process was easier than expected too. I was swollen the first night and bruised the next couple days but completely fine after 4. I was worried they weren't going to be as big as I wanted once the healing process started but at my 2 week mark today- I am so happy with the results. I have gotten so many compliments and questions and feedback and I am so happy that I did it. I can't wait to go back and get more services done. Truly an amazing, professional and clean environment. Thank you, Juvly!

A few years back a local aesthetician massively messed up filler in my lips, the toll it took on my…read moreself esteem was huge. Today at Juvly Kasey took nearly an hour to fix this mess that the other person left on my face. She was so kind and reassured me that everything would turn out great and it did. Kasey took so much time to make sure everything was perfect before I left I am forever grateful.

I had such a lovely experience at Woodhouse for a Swedish massage this evening. I have been to the…read moreDublin location a few times, but this was my first massage the Grandview location. The one different aside from Grandview being larger than Dublin is that Grandview didn't offer champagne prior to the massage like Dublin does. Plenty of parking, Super peaceful instrumental calm music, There are salt spas, red light therapy, massages, facials, nail services, etc. I enjoyed arriving early, cozying up in my robe, and relaxing in the waiting room. The lighting was dim, it was beautifully decorated, the couches and chairs were super comfy with the warm blankets, and there was tea/coffee/water/trail mix to enjoy prior to my massage. Ashley did a wonderful job on my massage. She made sure to ask me how much pressure to do, and if there was anywhere I needed her to focus or anywhere I didn't want her to focus. It was very calming, and the entire staff was extremely professional and kind. I will be back!

HORRIBLE EXPERIENCE AND CUSTOMER SERVICE…read more I booked a much needed massage , the 80 minute deep tissue and added cupping. I took the day off from work to have a much needed self care day. I usually go to Panacea but wanted to try Woodhouse. I arrived 45 minutes early, because the email and voicemail said to arrive early to give me time to get in a robe and not cut into my massage time , understandable . I arrive early, do the paperwork , get in a robe and wait in waiting room. My massage was scheduled for 3:30 last Friday. I had been waiting about 40 mins , and the power went out. Five plus minutes later someone finally comes to the waiting room and says the power is out and told me she didn't know what to do and that she would call her boss. I was then told to get dressed and that they couldn't do my massage anymore , when my massage time was supposed to have started already. I get that it was a power outage but i had scheduled my whole day around this and wasted my time. Days later and still nothing from the manager. No apology, nothing . I was told by the worker that "maybe " i would get a discount or credit for future massage since I was highly inconvenienced but no, NOTHING. BUT, if I were to cancel within 24 hours i would have fully been charged ! Horrible management here and not what I expected from a "luxury" place. SAD.

I prepaid for a tattoo laser removal service and in October they stopped taking calls and now their…read morewebsite is gone and I think that they've scammed me out of my money.

I want to express my gratitude to Dr. Maggie for her incredible expertise in determining the best…read moretreatment for me. I had a CO2 peel on September 3rd, 2024, and I am thrilled with the results. My skin looks refreshed, glowing, and youthful, and I no longer need to wear much of makeup anymore. The acne scars on my right cheek are now barely visible. If you're seeking aesthetic services, look no further than Dr. Maggie at MediZen. I am grateful and happy I trusted the process.

Need more energy, want to slow down aging, had a rough weekend partying, or headed on a vacation…read morethen you need a cocktail - ok, an IV cocktail. This DripBar just opened in Gahanna/New Albany area. Located in a strip mall off North Hamilton Road near Giant Eagle. I never got a drip through an IV (except when I had surgery and that was more medication then vitamins) I was nervous at first not knowing what to expect but the staff here is amazing. They made me feel at ease and comfortable. They communicated with me the whole time and was very attentive. They have trained and registered nurses on staff monitoring and assisting the entire time. I got an energy cocktail of vitamins in my drip. My body must have needed the nutrients because I felt great instantly. I opted to lay down and they gave me a blanket. It was really cold in there and that blanket provided me some comfort. I was there for about an hour as I waited for my drip to finish. I signed up for a membership so I can keep consistent with fueling my cells with vitamins. Besides a drip, you can do compression, red light therapy, time in the sauna or visit Barbie for a facial or facial injections. This truly is a wellness center in my neighborhood. Excited to see how I feel in the days after. For now, I feel great.

This was my first Drip experience. My last one I tried at a different place couldn't get an IV…read morestarted (womp, womp). I'm always a little concerned with IV's because I can be a hard stick. However, I let the staff know and they got it the first try! It was painless and easy. Everyone was so nice, professional and fun. I felt like royalty being offered a blanket, foot stool and beverage of my choice during the drip. Afterwards, I felt super hydrated and my skin looked great! I can't wait to go back for another drip among other things! Thanks, girls!