Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

We had plumbing problems and called this company. Mainly we heard their commercial. They were quick…read moreto respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!

I am 2 star due to cost.Be ware i had them to come out to replace outside faucet that was leaking…read moreat the elbow was rusted.I had a video of the leak.he didn't have to trouble shoot.It took about 20 minutes to take the elbow and old faucet off.The faucet he put on was the cheapest you can purchase at the big box stores about$12.00 total i was charged $323.00.I was told it included a service fee of $75.00.My point is if you don't come out for service, how can you do the work.Other plumbing co.waive the service fee,if you have the work done.Good Bye Universal last call.TOO HIGH

My the pipe for my washer was clogged causing the rinse to back up into the house. I received a…read morecall from the main office informing me in Advance his crew was coming. Before the crew arrived the made sure to confirm my address. At the end of the service they cleaned up behind themselves as well as let me know exactly what took place, why and what to look out for. Amazing experience.

Super responsive! Got the job done faster than I could have anticipated. I live out of town so even…read morepaying my bill was very easy.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Master bathroom shower was steadily dripping and not in my wheelhouse to repair. I contacted…read moreJackson Septic and Plumbing and was up and working in a few hours. Turned out my Moen fixture has a lifetime warranty, I only paid for labor. Quick job, timely response to ask and clear communication throughout process. I would highly recommend, kudos to John and Cole.

From the owner: Plumbing & Septic Servicesread more

They were so good about being flexible as they were part of four contractors working to fix our…read morecottage.

Zac was professional, courteous, and very friendly. He took his time diagnosing the problem. The…read morewater in my master bath room was not draining properly. In the future, I will call Misty Mountain plumbing for any plumbing needs. I may have thank you Zac!

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I had problems with my water heater I went to the store and the customer service was amazing even…read morebetter when they came to my home and fix my problem i was having with my water heater left me with a smile on my face

Best experience hands down , My technician Alex explained everything that was needed and did an…read moreoutstanding job with the repair of my hot water heater at a real affordable price . I Will absolutely recommend Peachy Plumbing! Thank you Alex , Thank you peach plumbing for your service.

I had them replace the entire system with a heat pump last week the were on time and right on…read morebudget. We were very pleased with the service.

The service provider (ProTech) was employed to replace a garbage disposal. A $69 expense was for…read morecharged a 'trip charge'. Home Depot sells the garbage disposal for $149. It took about 30 minutes to replace the disposal. So, the labor cost came to about $320 to $371. Final cost was $549.75. Had I known it would be this expensive to perform the repair, i. e. before the service calI, then I would have done it myself. Service from the plumber (Chris) was good, but the cost, in my opinion, was very expensive esp. given the short amount of time to perform the replacement. The cost of the repair was high, not due to the technician nor the amount of time to perform the repair, but the company who provided the service. I live in Del Webb in Greensboro, GA.

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

They let me know that a job was taking longer than expected and we rescheduled for first thing next…read moreday. I was impressed with their politeness and courtesy. Good job!