We recently found that one of our gutters needed repair on the back of our home (the heavy rain we had recently started to pull it away from the house, causing it to tilt and change the slope of the gutter system). We had Hynes replace all our gutters in Aug 2020. Instead of having another company repair them for over $500.00, I called our friends from Hynes. One of their service agents came to our home in Wynnewood PA and he fixed it within 3 days. He said they would not charge us because they stand behind the quality of their work, even though the original installation happened almost 5 years ago. Especially in today's climate, it was truly refreshing to have a company take care of us, their customer, is such a friendly and timely manner. This is what true customer service looks like! Thanks HYNES! read more

Great company, good people, took very good care of me. Ill recommend them to anyone. They are a really great company took care of all my needs and concerns. very smooth process. read more

I would highly recommend doing anything other than using Hynes Construction for any needs you may have. My wife reached out to them to get an estimate for seeing if we would be able to financially add a porch onto the front of the house. She was able to speak with someone there and they exchanged information. To my knowledge, no one came out to the property to take a look, which is fine, everyone has their own way of doing things. Yesterday, she informed me that she received a call from Hynes with some numbers and that the quote was higher than the one other quote we received already, which again is fine, not everyplace is going to have the same numbers as they use different products and go about the job a different way. She did say she would like the numbers in writing when on the phone with Hynes, but didn't get them. Again, everyone does their stuff a certain way that works for them. I left it at that as in my opinion, I needed to see if its financially possible before we really start to go forward. Today when I get home, she informs me that she got a text message from her contact at Hynes informing her to "Please lose my number, I have a family n truly I was trying to get the best Price for you n yours.." (attaching a screenshot as well, took out the people specific information, but can easily add more if one would like). Really? I was not a part in any of the conversations that took place, but do we really think someone who is representing a company, whether it's a company of one person or a company of thousands of people, should say something like that to someone who was looking into becoming a potential customer? That's really poor and disappointing (would like to use other words, but I won't) that this kind of person/attitude is now showing up on the business side of things in society today. It makes me wonder if we used Hynes Construction for our project and something happened along the way that they were behind in schedule for whatever reason or if something wasn't turning out like how we planned and we questioned them about it, would they just up and leave, do it half way/right and call it a day, etc? Makes you wonder what you would get and if it would be worthwhile using them. read more

Hynes Roofing - Roofing Near Me - Ardmore, Pennsylvania

I made an appointment for one of their salesmen to come out to give me an estimate. On the day of the appointment he called and asked if we could reschedule. As it was made for late on a Friday and he wanted to come out on Monday instead I said no problem. He did come out (left a business card as proof) and called to tell me his next step was to go on a Google site to ascertain all the additional info (square footage) he needed to give me a quote. That's the last I heard from him. That was two weeks ago. After a week I sent a text and an email asking when he might have the quote as I am trying to make a decision based on other bids. Crickets. So as my decision as to whether or not to consider Hynes had been 99% made (). I thought maybe give them one last call. Maybe he'd been sick, fired, quit or abducted by aliens. The person who answered the phone seemed just as interested in what happened as the salesmen was in doing the work. I understand if things come up, I own a business myself. People expect immediate results which is unrealistic. However two weeks is a realistic amount of time to either determine whether you want to do the job or create a bid. The other companies didn't seem to have a problem. Ignoring the customer and being completely unresponsive and not following up is an indication of what you might get when the actual work is ordered. read more

Wish I had read these reviews before hiring Hynes (Ardmore). They are reneging on the siding work they said they'd do. There works were unprofessional-by dropping heavy rolls of materiel on the roof causing the roof to shake Then they charged me for the whole job. I got my credit card company working on getting my money. read more

Hynes may or may NOT be decent roofers. They know nothing about deck repair, or exterior carpentry. I believed the salesman's pitch about having a crew of former vets who have done 100's of jobs. Therefore,I hired them to do a simple wood railing installation and a more complicated beam re-enforcement. I paid significantly more the I would "a guy and a truck" . A 50% deposit was made with work to begin 05/08. Work was started weeks late, near the end of the month, by a sub-contractor, causing me to pay excessive additional insurance premiums. Material used for the railing was inferior grade and the workmanship was of such poor quality that it all had to be pulled out with new material and installer sent to do the work, Hynes left the job site without ever addressing the major beam problem. It's technicians had no idea how to address it. I asked John Hynes for a partial refund to indemnify me for the cost of hiring a carpenter to fix the beam. He became agitated and flatly REFUSED! My attorney tells me that in Delaware County, the contract I signed gives me few options, other than appeal to the next level if I lose. BE VERY CAREFUL OF ANY CONTRACT, READ CAREFULLY...I Didn't. read more

Hynes was the absolute worst contractor we have ever hired. They never came when they said they would, their workers were not properly trained and when I called to voice a concern the lady who answered the phone was rude, dismissive and down right nasty. Heed this warning and all of the negative reviews online and go somewhere else. UPDATE: the nasty lady is the owners wife. One day she's going to mouth off to the wrong person. It must suck to be such a miserable person. Poor thing. read more

Last October, 2020, Hynes was contracted to repair a gutter which was not draining. They proposed replacing it. They installed a new gutter. I paid them. And the gutter still did not drain. The problem was not resolved. Several phone calls and lots of promises and after 8 months the gutter still does not drain. I have contracted another company to make the repair. In summary, they are very non-responsive, and obviously not competent. I won't hire/recommend them again. read more

I'm here writing this review wondering why. So 4 years ago I had this company come out and to my home on 8/30/2014 to apply Bulldog silicone base coating on three roofs and replace one side gutter and spout with a 10 year warranty. I paid $3,970. Once the work was completed I noticed that they didn't fix one of the other drains on my home and I paid an additional $100.00 making my total $4,070. Well, I called last Monday to schedule for someone to come out to my home to look at my roofs to discuss having them recoated and to also ask about a divider. I spoke to the receptionist and the appointment was set for Friday morning at 9:30am. Well by 10:30am I called the office to see what happened with my appointment because I took off work for this. I was told that the person she was sending out wasn't in. I was like okay so why not call me and tell me this because I took off work to be here today. So she says well I can reschedule for someone to come next week. Again I stated that I took off today. So she says okay I can have someone out by 12:30. About 10 minutes later she called back and tells me that she can't find my receipt from he work that was completed. I explained to her that I have all my receipts and told her the work that was done. She says okay someone will be out. By 2:30 I'm calling again, no one answers. I get a call back from someone else. I guess she was "in charge". I again explained that I have been waiting all day and no one had come to my home yet. She raises her voice at me and says "well we have you paperwork here and all I see we did was gutters and there are people that have emergency roofing problems and we're just trying to figure out what you want". I know.. I know.. what type of company does this?? I again told her that I have all my receipts thank God and had they sent someone out here they would have been able to see what work they had done instead of playing games with me all day and what difference did it make regarding other people when I set this appointment a week ago. I told her would anyone in their right mind spend $4,070 just for a gutter? And furthermore they lost my receipts but I have every copy and all I wanted was someone to come to my home and check my roofs as is suggested every 5 years and I'm just 4 years in. She tried to cut me off al least 5 times. And I told her why would I have to lie about any of this it makes no sense. She then says to me well what do you want to do from this point. My face was like REALLY!! I told her at this point they can't do anything for me and I will have someone else come to my home and check my roofs because I don't trust them now and if anything was found to be wrong I will be suing them and if nothing else report them to the better business bureau. She hung up on me. All of this for a scheduled appointment. All they had to do was send someone to my home. That person could have gotten a copy of my receipts if that was their problem. All I wanted was for my roofs to be checked to get a price for recoating nothing else.. no attitudes and suspicions. If you have gotten work done here SAVE your RECEIPTS! Because they don't keep good records!! And if your planning on getting work done GO SOMEWHERE ELSE! read more

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Pros: N/A Cons: A roofer came to view my roof. It's been over a month and a quote for the roofing job has not been provided, despite numerous requests. Very unprofessional behavior. read more

A leopard cannot change his spots. The reviews posted report the same shoddy workmanship provided by Hynes more than 14 years ago. In need of roofing services but I will not use them again. Report them to BBB . I did. read more

My experience with Hynes Roofing was a great one. They were professional from the beginning and every step along the way. My roof was done when promised and cleaned up efficiently. I will be using for all my home improvement needs. read more

Roof and skylight repairs were done professionally and on time. Family owned and operated business and it shows in the quality of the work.

Hynes fixed the roof on our church It was not an easy job, but they came back several times to make sure they completely fixed tge problem. They were very responsive and easy to work with read more

We put a roof on around two years ago... There were a few minor problems- with our house stack . They honored their warranty and fixed the problem . This July there has been a ton of rain and wind and our roof is bone dry. We are glad we worked with Robin / Hynes. It's only after a few years past when your roof is still perfect that you know it's an excellent job. read more

Maybe our job was just too small for them to bother but after a month we have still not gotten an estimate after a representative came to take a look at our house. I have written twice to get an update, one strung us along promising an estimate in a week....still waiting. read more

Just had new replacement windows installed by a Hynes. They were awesome! First, they were extremely helpful to me in deciding what windows to use. These were replacements for 1950s wood windows in atrocious condition. Their expertise was invaluable as there are so many things to choose from. Next, the windows were delivered exactly on time and installed exactly when I was told to expect them. The Hynes installers were extremely professional, exercised appropriate social distancing, and did their work swiftly and professionally. They cleaned up inside and out before they left. They even cleaned the new windows while showing me all the features of the windows. At the end of the job, the owner was on site to check the work and to confirm that I was completely satisfied. I love my beautiful new windows. read more

Horrible experience with Hynes - they repaired my roof incorrectly, used the wrong products for coating that were specified In the contract, blamed the manufacturer of the product they did not use and fired their project manager during the project and then completed it very late. They are the worst contractor I have ever used in 22 years of two home renovations and I would advise looking elsewhere. read more

Didn't pass the first requirement of any business, call the customer back with an estimate. Had a representative come to the house to inspect and give estimate on roof repair. Week goes by and no call back. I called and left a message - no return call after 3 days. Called office, spoke to staff member who assured me that representative that did inspection would get back to me. Week passes by, no return call from anyone at company. Leaves one to believe that they are very disorganized. If they can't give a simple estimate, how can they be trusted with an actual project? read more

An appointment was set to come to my home on 12/12/20 at 10:00am for an estimate to do a roof. They sent an automatic reminder earlier in the week, which was cool. I had taken off from work 1/2 day. The appointment was at 10:00am. Well 10:00am came and went and I did not hear anything. At 11:20am I called the company to find out what happened. The women who answered they phone told me she would call me back. She did about 10 minutes later and said the person went over on an appointment and he would be there in approximately 1 hour. I was pissed and decided to cancel. First off, why should I have to call them to remind them of an appointment. I had taken morning off and could not wait an hour for him to come and then another hour or so for a estimate/consult. Why didn't they call me before? If I had not called them, would they have called me? If a roofing company can't show up to an appointment on time, than can I trust that they will show up to do the work. Now I see their reviews are not good. Glad I changed my mind as it looks like showing up is a problem. read more

Started off courteously and professionally- but when we identified a problem with the project, their lack of follow up and responsibility shone through. I would not recommend them. read more

I am very happy with Hynes, they installed 7 windows and did some siding work for me. Everybody involved provided excellent customer service from the gentleman who set up the appointment, the man who came out to give me the estimate, the workers, and the office staff. They were attentive, answered all of my questions and made excellent recommendations. I would recommend Hynes for all of your home improvement needs. read more

A family-owned company, Hynes genuinely cares about their customers and gets the job done in a punctual and professional fashion. They worked on my family's roof and we had no issues; the job was done quickly, the employees friendly, and they are reasonably priced. read more

I am reporting a terrible story that no customer should have to endure. I contracted with Hynes Roofing to install a new Cedar Shake roof which was done. The trouble began two years later when the roof began to fall off of the house. Their problem was that rust-able nails that they imported from China were used, a savings to them of a few hundred dollars. When I challenged Michelle Hynes on her use of the cheap nails- she told me how sorry she felt and she would gladly put on a new roof 'at cost' for a mere @21000$. When I told her that if that was her response- there would be a suit filed. Her response- 'Have a nice fucking life.' - and slamming the phone down. She ultimately lost her suit in small claims court. The judgment was obviously for thousands of dollars... a sum that she chose not to pay. Sadly, this story was repeated three other times our neighborhood- all with Hynes. USE THEM AT YOUR PERIL. read more

"Hynes has been around for years, my parents used them and when I recently bought my first home it needed some TLC, from painting to a new roof. I called Hynes and explained to them that I was a new homeowner and that my house needed some work, but I was not sure of what exactly it needed. The office staff was very friendly and scheduled an appointment for someone to come out and take a look within a day or two, when the men came out they were polite and answered all of my questions. Within a few days I received an estimate, that seemed fair. Choosing Hynes was an excellent choice my house looks like a new house with new stucco work, paint and a beautiful roof." read more

I have worked with the Hynes on a few different projects, and never run into any problems. The salesman that came out was very attentive to my needs, and even answered all the questions that I had after he left, when I called the office the staff was helpful and made me feel comfortable using their company. From the initial appointment to the end of the project I felt like the company knew what they were doing. I would recommend this company to friends and family. read more

This company will takes your money and run. After two months and numerous excuses I finally requested my deposit be returned. It's been three weeks and still no refund. What a jerk. Will file a complaint with the attorney general's office. read more

I recently was cheated out of $1500. by Hynes Home Construction. I paid a $1500. deposit for their company to replace two exterior doors. John And Michelle Hynes have refused to do the work and will not refund the $1500. I have gotten a judgment from the local Magistrate Court for the $1500. plus costs but they still will not pay anything. They are dishonest and scofflaws. Do not give them money in advance or trust them. read more