While visiting ICON Park, we decided to grab some ice cream. It was just before closing time, and although the staff was already cleaning up for the night, they were still friendly, pleasant, and welcoming, which we really appreciated. The shop itself is small, but it's spacious enough to comfortably accommodate customers. There is also outdoor seating, making it a nice place to sit and enjoy your ice cream while taking in the atmosphere of ICON Park. They offer a great variety of flavors, so there was something for everyone. If you're looking for a sweet treat while exploring the area, this is definitely a good stop, especially on hot evenings and you need something to cool you down like we did. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

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We were at ICON Park and my husband wanted ice cream. This is conveniently located right in the middle. We walked in and did our usual taste some samples. They only have high chairs and bar top seating by the walls/windows and outside seating. My husband hurried up and ordered. He paid for his ice cream and I did not. I downloaded their app, and soon enough when he was finished ordering I received a coupon for a free scoop of ice cream. So make sure to download the app. Such a great deal can't complain. I tried a few scoops. Decided on the strawberry cheesecake. I did wish I tasted the strawberry more but it was the cheesecake that was more flavorful. I had it on an ice cream cone and sat by the window. Nice service here. read more

Häagen-Dazs - NY Strawberry Cheesecake Ice Cream - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

Quick service. Been in Häagen-Dazs in the Keys. Ordered the same flavors. Did not disappoint. Priced right. Will return when need snacks from ICON ride. read more

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A place to grab a quick treat depending on what you get really depends on the type of service we have to keep in mind that it's usually a bunch of teenager young adults early early 20s that are running the shop. I always get a little bit of a hassle when I ask for a milkshake but if we're just getting ice cream, everything runs smoothly. Family friendly parking can be kind of tough if icon park area is super busy . It's a chain ice cream store never had a problem with the product. Love the pistachio flavors. Casual laid-back environment they do not have sit down seating. read more

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The service sucks got there 33 minutes before the closing time. There's was no line, I wanted a banana sundae and they said could not make it because they we're closing and didn't want to get the cutting board dirty. read more

Staff is slow, inattentive, and rude. Not worth the overpriced ice cream. Such minimal effort would have made a vast improvement on the experience. I could understand if they were busy but at the time they weren't. Had to wait a minute for the staff to come out from the back to even order. read more

The blueberry lemon sorbet was very tasty. It had a unique flavor that's hard to describe, but refreshing on a hot day. Prices are a little high for my liking. A small was like $7.50. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

I got 1 scoop of pistachio icecream on a cone dipped with chocolate and nuts along rim. Only downside is that the sticker gets stuck to the cone so you can't eat the whole cone, I noticed this problem with all of Haagen Dazs locations, they may want to look into this! But overall my icecream was good! read more

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Terrible customer service. Barely filled the ice cream cups halfway and didn't care. $20 for nothing

It's always a pleasure visiting a Häagen-Dazs because it's a rare treat I allow myself every now and again. This time both hubby and I indulged in a simple scoop of plain ole vanilla ice cream in a cup, and it hit the spot. We stopped by after lunch which was a great moment to get some ice cream. The line was short and the help was super friendly. I love that it's located in ICON Park, making it conveniently close to tourist attractions. read more

Ice cream was good but insanely expensive. Customer service was lacking though. Either didn't speak hardly any English or just over all didn't care. read more

Häagen-Dazs - Menu - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

Great location at Icon park. Haagen dazs ice cream is always creamy and that's what you are paying for. This location service was extra slow. read more

Place was packed but they took our order in a timely matter. The guy was very friendly and was bilingual so it made the process much easier. And the milkshakes me made were delicious! Will definitely be coming back to this quaint little gem. read more

We stopped by here for ice cream after going around the international drive area. This place is located in the ICON Park right by the Star Flyer. If you are one of those people that are scared of heights, grabbing ice cream here might be a good alternative for you. It doesn't make sense to review the actual ice cream, because let's face it, who hasn't tried Häagen-Dazs or who doesn't like it? Practically no one. It's delicious, expensive and good for your soul. You can get ice creams (cup&cones), ice cream sandwiches, sundaes, milk shakes and even frozen drinks like smoothies or iced coffee. Prices are moderate, but you are in an extremely touristy area, so prices do reflect that. Service was just okay, not the friendliest and not the most inviting but still got the job done well. ~ Till next time. read more

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If you are looking for a fresh, great tasting smoothie, give one of theirs a try! They are so good! The workers handmake them while you wait, and they are delicious! Will definitely get one again! read more

They have a lot of flavors, I love the pineaple&coconut vanila ice cream. I go every week there, becouse I like the atmosphere and the girl who is working there everytime is verry friendly, also it looks clean inside. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

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Pricey but it's Haagen Dazs ! Had the strawberry and it was fresh and tasty . About $6 for 1 scoop in a waffle cone but totally yummy! By the Star Flyer read more

Be careful!! Although this place is great, extremely clean, and delicious it is for sure a tourist trap seeing as it is right in front of a ride. It was $9.50 for my regular milkshake!!! I couldn't believe it. read more

I love the ice cream but the young lady working tonight has the worse attitude ever!!! For the type of prices we are paying the disrespectful attitude with the customers is unacceptable. read more

Okay so i really hope this is the right location but me and my girls went here last night and i believe his name was dominik he was great!! We were really indecisive and he let us try his favorite (the midnight cookies and cream) and we all loved it and ended up getting a scoop in a waffle cone he definitely peer pressured me into getting 2 scoops but it was a good peer pressure. He chatted with us and was very engaged he does his job very well! 10/10 recommended when he's working. read more

Treated employee poorly. I ordered small sundaes and new employee used regular cups. Cashier wanted to charge for the regular instead of accepting the mistake. Went on to tell the new employee that if she would be paying the difference of the sundae since she messed up the order. Mind boggling - let her know that she should not be speaking to her employee in that manner. Let alone a new one. read more

bad service. 0 customer service. They don't give you napkins. Water in cup must be paid. never again. read more

Häagen-Dazs - Dulce de leche & coffe - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

Slowest service on the planet. Only 2 young people working at this location during a busy weekend. No sense of urgency and the line was out the door. Will not return. Food was fine, but over it by the time we actually got ice cream. Hire more workers. Have a lead who cares about providing service. read more

They got the perfect spot to get an ice creamIt's right next to the StarFlyer! I just love their variety of flavors!

This is probably my favorite place in town. If you are going to splurge ,this is the place to do it. The service is prompt and helpful. Everything you've heart is 100% true and then some! Don't pass this ice cream. It's worth trying. read more

I'm found of ice cream , and I found this place in Orlando! I tried this and it was perfect , I ordered with strawberry and it was ready in 5 minutes. I was completely shocked because there was perfect customer service and I found everything what I like. I would come there more then one time! Guys , come and try , it's really perfect!! read more

The Ice cream is good can't complain there, but honestly dont know how this place has a 4 star rating I've been here a couple times now and every single time it's been a horrible customer service experience, the worst attitudes ever. I could understand if one is tired after a long shift but I've been here a handful amount of times now and every single time it's been a bad experience can't ask for anything without the workers making faces or seeming like they are complaining, but the last time I went was officially the last time I'll ever go there again, they talk about the customer right in front of you I understand Spanish "they must of not known that" cause they were talking about us to each other making snarky comments and laughing all while we were standing in front of them completely disrespectful and we never gave them an attitude or were disrespectful towards them at the beginning. My friend got a Coke from here that tasted horrible checked the expiration date to find out it has been expired for months...went in told them they barely seemed to care told her to grab another and she checked every single Diet Coke and alllll of them were expired at that point with the nasty attitudes and very little concern we were bothered as well, just asked for a the refund so they could take some type of accountability and he just looked annoyed, we grabbed refund receipt walked out the door just to hear him say behind our backs in Spanish "you are suppose to say thank you." Disrespectful and could care less never did anything about the sodas either so if you go here make sure your checking the expiration dates on those soda bottles... read more

Favorite ice cream !! Häagen Dazs provides the best creamy ice cream and the staff are very nice and helpful also greeting, you can taste before you get and you can get a coupon for $1 off at the gift shop ! read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

New place!!! New store!!! New experience!!! This was my first time when I'm eating Haagen Dazs . I love ice-cream but the white chocolate & raspberry was a great. I will be back in this store. I promise read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Orlando, Florida

Google says they open at noon. Waiting for them to open... they are an hour late and have to wait for them to even prepare for the work day getting everything ready. read more

great location to enjoy ice cream when outside is warm or you want to eat ice cream late at night , come her , they are working until midnight. they have many flavors to choose . great customer servce!! read more