Stan and Billy are the best!!!!…read more They have turned down more work on my vehicles than they have provided. Rather than selling me products and doing installs that really wouldn't work correctly for my vehicles, they did the right thing and politely explained why they wouldn't do the installs. The installs that they actually did do, were top notch. GREAT CUSTOMER SERVICE!!! It is obvious that they are way more interested in maintaining their reputation than making a quick sale.

Outstanding service. I had an issue with my existing sound system in my car that another shop…read morecouldn't fix after several visits . Jimmy went through different scenarios and set up an appointment with Stan. Stan diagnosed the problem very quickly and repaired, along with fixing other things he saw. These guys are definitely not parts replacers, they are the real deal. Save time and money, give these guys a visit.

Got estimates to install rear view mirror dash came front and rear and to hardwire the device…read more Received estimates of $250 to $750, which was ridiculous. Went to CJ Car Audio at 4000 Reisterstown Rd and got fast installation for $150. Do the math!

CJ has done work on 2 of my vehicles. He has done LED conversion kits as well as HIDs. I also had…read morehim repair my subwoofer that was not working. He has also done a single din bluetooth radio for me. I have and will continue to recommend him.

I recently had two services completed by Sound Solutions. I received a quote from Scott, the Chief…read moreStrategy Officer, and although I got quotes from a few other places, I decided to go with Sound Solutions. Scott was completely transparent about the pricing, the products, and their process. I dropped off my vehicle for the day, and Nick contacted me when it was ready. When I picked it up, Nick showed me what was completed and explained how everything was done. He also gave me a walkthrough of how to use the product I purchased. Overall, my first experience with Sound Solutions was really good. The entire process was straightforward and professional. I definitely recommend checking them out if you're looking for similar services.

If you're looking for the bare minimum of effort and a just a touch of attitude from the shop…read moremanager, you've come to the right place. Also, as nice as the technician was, he was overmatched by the tuning software and the end result was disappointing.

Take your business elsewhere…read more My back windshield got smashed in back in 2022, Automotive Concepts was one of the contracted options with my insurance to replace the windshield. Somehow they transcribed my VIN incorrectly and arrived with the wrong window. In 2024 they started calling and sending letters, which I frankly thought was an attempted scam because who would still have an outstanding bill from two years earlier? It apparently was not a scam so I directed them to insurance, I also confirmed with insurance what my deductible should have been at the time of the replacement; it should have been $250 instead of the $500 I was charged. I have left several voicemails requesting a refund of the $250 due to me with no response. This is a shady company which is very poorly ran. Only use them if you want to be overcharged, then years later hassled about the amount they overcharged you. Kiana- call me, you owe me $250.

This place is really kind of unbelievable. Stopped in late in the day on a Saturday, knowing full…read morewell no one was going to see me. My goal was simply to have someone call me back...they were referred to me by my dealership...I have to rethink my relationship with them as well, but that's another story. Anyway, receptionist takes my name and number, explains that the person who covers the kind of work I need done is out sick, but they will get back to me next week. Of course the next week comes..no call... and by Thursday I decide to call them. Same young lady answers the phone, and honestly seemed a bit snippy that I was calling, that the person was still out sick, that she was working alone, etc, etc. Two weeks (!) still no call l, so I call them again. This time I get a guy, who could not have been nicer. He could not find anything under my name in their system on me (how could he? They haven't done anything with me yet). But he did take all my information, asked me to send some pics of what I wanted taken care of if possible, which I did). The next day he texted for the VIN number and he responded with a text indicating he got it and he would make sure to double check that I had transposed that properly. Please note...their first initiated contact TO me. That was it...Never heard from them again. I (again) called them two weeks later. Probably the same receptionist answered the phone, and once again she can't find anything on me in their system. At this point, all contact, including a visit has been initiated by me (with exception of one text asking g for my VIN). On this call I was placed on hold for about 5 mins, but in this day and age, I have come to expect that. The next thing I know is some guy gets on the phone accusing me of abusing his employee. You'll just have to trust me...I could not have more polite, and quite frankly was taken aback by his tone and inference. I tried to explain that perhaps the young lady had me mixed up with another customer (I was on hold for a length of time after all - could that not be concievable?). He didn't seem too interested, however I was really PO'ed and mostly incredibly offended. Nothing near an apology was coming from his (enormous) mouth. In any event, after reading reviews here and on their own site, it is clear to me that at least some of the positive reviews are created by their own shills...perhaps and probably by the owner him/herself. If that is true (and it most likely is) it is absolutely pathetic. Be sure, I will NEVER go anywhere near that place and will warn anyone I know that might be in the market for their services, to do their homework and look for another company with which to do their business. They seem bit "off." Most importantly (and unfortunately) be careful when reading reviews...it's probably more important to digest the poor reviews than the positive ones....just one guy's opinion.

DO NOT GO HERE. Anyways they're just scammers and your car dealership charges the same price for a…read morediagnostic and transmission replacement but at least they know the cars they're working on and are profesional and they own the parts youll need. DO NOT GO HERE AND JUST GO TO YOUR VEHICLE MAKES DEALERSHIP. They do not take accountability and blame everything on the warranty company or insurance. Their charges are way overpriced and they had my car for over 5 weeks just to replace a transmission that was delivered to the shop and sat there for weeks Read less

DO NOT GO HERE. Charged me $250 and the lady was being weird before I got my keys back. I went in…read moreto get my transmission checked after I already got the code reader. (already almost certain I need a new one so I got a professional to double check for me). All they did was plug my car up to a code reader. Told me it's internal and they couldn't find the root cause of the issue unless they take it apart. Bro I knew this for free by going to auto zone. Anyways they're just scammers and your car dealership charges the same price for a diagnostic and transmission replacement but at least they know the cars they're working on and are profesional and they own the parts youll need. DO NOT GO HERE AND JUST GO TO YOUR VEHICLE MAKES DEALERSHIP.

Cant say enough great things about Carlogic and Brian. Have a 2005 Ford Mustang convertible with…read morefactory radio that needed updating. Had another stereo sitting around and asked about install. Brian quoted a price. Came out on the day scheduled on time and was done the job in less than an hour (not an easy install). Was familiar with what needed to be done and actually charged me less than the quote as he didnt need all the pieces he thought he would need. Install looks great and sounds great! 5 stars

So I received a message from the owner apologizing for the lack of communication regarding my…read moreoriginal review. He offered to take care of me and apologized, and I gave him the opportunity to make it right. He asked me what I was looking for in a CarPlay system to update my SUV and I gave him an overview of what I wanted. He sent me an email with details of three different models and the pros and cons of each. I made my choice and he ordered the parts and we set an appointment. The night before the install, he sent me a confirmation email and he was precisely on time the next morning. To my utter surprise, he personally came out to perform the install. He was outside in my driveway for around three hours and installed the CarPlay and Bluetooth and a backup camera. He answered my questions patiently and taught me the whole system when he was finished. He patiently answered my newbie questions and didn't talk down to me. He made sure I knew I could call him with any questions in the future. I am so grateful he followed up with me after my original review, and I am so glad I gave him an opportunity to show me how he and his business could shine. I would definitely recommend this business now, and I would not hesitate to go through them again on any vehicles I will own in the future.

I give Hook It Up Car Audio 5 stars because the owner is honest, professional and a true expert at…read morehis craft. Don't think twice about it, just go.

As a person who has had numerous audio systems installed in multiple vehicles it is tough to meet…read moremy high expectations. I will say that George (owner) is honest and very fair on his rates. My only gripe is that his turn around times and communication could be better. If you are looking to have something basic installed like a single din or double din radio Im sure he would have you in and out. Overall my install was clean and my system sounds crisp.

Sam and his team are awesome. My husband and I have had work done on our vehicles several times and…read moreon every instance ato has delivered exceptional service. The work is done on and within the time frame quoted, prices and options are thoroughly explained with no pressure. Will definitely continue to have work done at ato.

The whole place. They don't stand by there products they sell. They lie to you. The manager…read moreowner are rude people and don't do anything. They mess up they won't fix the issue. DONT GO HERE AND DONT BUY ANYTHJNG FROM THIS PLACE.