Staff was great and friendly. Offered to pick me up and drop me off while they worked on my car…read more Dan Fassio was quick to respond with good information. He is a treasure if you're having insurance issues. Stop by and meet Dennis.

Super shady shop!!! I bought a car from a guy who gave me complete maintenance records of all the…read morerepairs Leading Edge did for him. There were all sorts of scams and unnecessary repairs including: 1. Leading Edge replaced the front brakes at 119k miles and then again at 130k miles. Brakes again after 11k!! Front brakes should last at least 40k miles, usually more like 60-70k. 2. Leading Edge replaced the lower control arms at 116k and again at 146k. Control arm bushings last at least 100k miles. If you need control arms again at 30k, either the parts were junk or the alignment wasn't done right. 3. Leading Edge charged labor to replace both the serpentine belt and the alternator. You have to remove the belt to remove the alternator, so an honest shop wouldn't charge for the belt when doing the alternator. To charge full price for both is outrageous. 4. Leading Edge charged $250 to replace the radiator and $174 to replace the radiator hoses. You have to remove the hoses to replace the radiator. Here again, it's a rip off to charge labor for both. 5. Leading Edge charged $475 labor (just labor!!) to install tires, clean the beads, and replace one TPMS. $60-120 is typical at most shops for all this work, especially if you are buying tires from them. $475 for tire installation is probably the most outrageous repair scam I've ever seen.

I came with a dent on my brand new 2025 car (a mistake on my part, getting adjusted to driving a…read morebigger car). I priced the repair at multiple shops and it ranged from $1800 - $2000+. I found AZ Auto body shop and decided to take a chance on them and wow, not only was it SIGNIFICANTLY cheaper and done very well, but it was ready the next day! Dent gone, perfect color match, my new car looks just as good as it did when I drove it off the dealership. Highly recommend this place!

Excellent service and they tow!!! They found the issue, fixed it abd got my cat back on the road…read more It was a complicated job but they took.the time to make sure they found the solution!

I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

Couple of things. 1) They were able to find rims for my car…read morewhich many were not able to get. 2) Rims delivered were damaged. They called and rescheduled me instead of trying to get over. 3) I told them I wanted Michelin Pilot Sport 4 AS and their price was cheaper than what I was able to find online. I definitely recommend. Dudes seem cool and price was good.

Great service: confident and competent employees. Access to high quality parts. Excellentread more

Quick, effective, and expert service! Unbeatable prices and outstanding quality! Quick, effective,…read moreand professional.

If you're reading this it's probably too late for you…read more By now, you may have realized Mark's Auto Body is not a place for regular, working-class people or regular (economy) cars. First, they kept telling me about alternate parts and that they couldn't use alternate parts if I wanted a certified Chevy repair. My ninja, this is a Chevy Cruze, not a Lambo, just make it run so I can reach my full-time job, attend my full-time graduate education, and run my part-time business. I couldn't care less what parts you use. But he just basically said if they didn't use the parts that cost more, they wouldn't be able to stand by their work (no warranty). Not a good look.... But secondly, when you try to say the damages are over $8k for a car only worth $9.5k (2011 Chevy Cruze) instead of totaling the car out... That's what you call a vulture and is mainly the reason why I believe Mark's Auto Body needs to take several seats. Shame on Autonation Chevy (now Ourisman Chevy) for referring me to them when I asked them for a Chevy dealership. Mark's Auto can respond to this review any way they desire, but pictures don't lie. Attached is a photo of my estimate from Mark's Auto (they call it a blueprint) vs a KBB private party valuation. Again, over $8k for a $9.5k (maybe) car. Instead of being honest and totaling it out to begin with, they wanted to go ahead on with the repair. Then they told me multiple times that I would be responsible for paying whatever the at-faults insurance company didn't pay. Yes, I got nervous and scared. I pleaded with them. I told them I'm in school and I work, and I don't have enough money to pay the difference (it was 2k after one adjustment). Especially because the accident wasn't my fault! They were NOT having it, lol. I said OK I don't want my car to be here anymore. Then, I was told it would be hundreds of dollars for them to remove my car from their shop. Also, at this point, I'm looking on Yelp and seeing reviews from people just like me. Lol, I don't know how their google listing rating is so high? Anyway, I called my insurance company, who declared total loss RIGHT AWAY. Both insurance companies (both at-fault's and mine) had nothing but negative things to say about Mark's Auto body practices. Greed, it's all greed. In the end, I didn't have to pay anything and I was relieved to have Nationwide swoop in and rescue me because I promise you these people over at Mark's are like robots with no emotion. Especially, Jason, he is rude when you ask probing questions to get the answers you need. You should probably only come here if you are rich and really, really LOVE your flashy, expensive car. If you have a regular, schmegular economy or commuter car, do NOT come here because they will try to rip you off. Like I said, pictures don't lie.

great work replacing my transmission ! Done very fast and for a really great price! HIGHLY…read moreRECOMMEND!! Thanks guys!!

Beware of bring your car to Continental Auto. The business committed to repair a dent and paint…read moreremoval on the driver side panel above the tire and the drive side mirror. Robert the owner of the Continental Auto informed me it would be $450 and would take 3-4 days to repair the damages on my car. I dropped my car off to Robert on August 1. It took him a week to attempt to try and fix and match the paint job to the rest of my car resulting in me having to get a rental car. Robert then told me on August 8, 2024 that he would need another 3 days to correct the still incorrect color paint job. I then informed Robert after trying 3 times, a week he has had my car and needing another 3 days. I would like my car back to take my car to another business to finish the job. I told Robert I did not mind paying him for fixing the dent but I shouldn't have to pay for the paint job considering he was not able to match the paint. Robert replied, I could not get my car back unless I paid the full $511 in cash or zelle. Robert should not be allowed to force me to continue doing business with him if he has shown me several times he cannot do the job correctly and in a timely manner. Robert never mentioned before I was not satisfied with his work or customer service that he did not accept cards only cash or zelle. I find that to be unprofessional, inappropriate and just bad business for him to hold my car hostage and forcing me to pay him in full with cash or zelle when the paint job is still incorrect and the job is not finish in addition to having to pay someone else to fix my paint job. I would beware of this shop the owner and the business is very unprofessional and shady!!!!!!

If there was an option for NO stars this is what this place would get. I originally chose this spot…read morebecause of labor charges and it was very cost efficient, that was my first mistake. I had them install a custom subwoofer box and an amp that I've had for about 3 years. When they pulled my vehicle out of the garage I naturally inspected the work. They destroyed my subwoofer box by mounting the amp to it, the wiring was just thrown, my trunk paneling was never put back in place and my trunk light cover was cracked. I had the gentleman fix it and I left. Over the next two days when my vehicle was turned off there was a humming sound from my speakers. I did a little research and figured it was a "ground" that needed to be fixed. Returned to the shop and after an attitude from the receptionist it was fixed. Three days after that the positive wire came loose from the amp causing my system to not work. I returned after 2 weeks because my work schedule and he had a worker take a look at it. He agreed that the amp should not have been mounted to the sub and wanted to know who did the work. I said well I got it done here. He puts the positive back on the amp and has me turn the radio on. "It's working he said (with a confused face)". I said no it's not and turn off the radio. He yells at the top of his lungs and orders me to turn the radio on. After two minutes he says it's your amp. I explained you just told me it was working now it's the amp, maybe it's the shitty install you guys did and accused me of trying to fix it myself thus me destroying my own system. I never touched it and he begins to call me a liar and starts yelling at me. Naturally I don't tolerate disrespect and meet him at his level. His co-works run over and pull him away from me because he decides that he wants to invade my personal space. A little research was done and this place has 17 total complaints and a terrible reputation. Stay far away and btw they use cheap wiring as well. If they don't fix this issue or any of your issues contact the Maryland Attorney Generals Office. I sure am

Great doing business with them. Quick fast turnaround for radio install. Fantastic customer service.read more

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!

It was around 4:30 pm on a Tuesday evening, and I was on the way to the airport to pick up a…read morefriend. I got nervous, though. My "Check Engine" light turned on, and my engine wasn't feeling/sounding "normal," as I noticed while sitting at red lights. I remembered that just the other day I'd had difficulty starting my car--a problem I had not had before. Was it safe to drive my car to the airport on this frigid cold Maryland night? I pulled over to figure out my next course of action. I thought it would be safe to at least have a car service station check out the meaning of the "Check Engine" light, since it was still before 5. I used Google Maps to find one nearby, and by complete LUCK, it seems, Maven Motors was just a few blocks away. They were so friendly and welcoming! It was just before closing, and yet they were super accommodating. Eli checked out my engine light on the spot and said it would need servicing. I told them I was doing a lot of traveling and wanted to make sure my car was safe to drive. Eli confirmed it was safe to make my trip to the airport, giving me peace of mind. I dropped my car off on Thursday morning, and they gave me a ride home, for free. They identified other issues, including a problem with a past repair from another shop that did not use the right parts! I thought the price they quoted was quite reasonable. Today they dropped my car off in front of my home and handed me my keys. How's that for customer service? They were quick to respond to my questions, whether by phone or email. I am very, very impressed! I plan to remain a customer of Maven Motors. Thank you!

I have a used vehicle I bought from an auction a few years ago. I've had an engine replaced,…read morerotors/brakes, alternator and a few other minor/ major repairs over the years and Maven Motors haven't disappointed. They are professional, reliable and affordable. I would highly recommend them​ if you're in the DMV area