We called Rob to have him come clean our condo carpets. He called my boyfriend back within the day and next day and set up a cleaning for the following weekend. He said he would be there between 1-3 on Saturday which was fine with us. We spent hours Saturday morning getting all the furniture off the carpet and in the kitchen/ outside. We were stuck with nothing but the floor and TV as we waited... at 3:3--4 ish we still hadn't heard from him. At 5 I told my boyfriend he had to call to see where he was... we were getting impatient and all our furniture was outside! Rob said he was sorry and was having issues with his van and was running behind schedule. That was okay with us, just would have appreciated the heads up because we had dinner plans that now had to be canceled. Rob said he would be there around 5:30- 6:30, more waiting. Rob didn't show up until after 7 and didn't end up leaving until around 9:30 pm. It had taken up our entire day and we had to sit and wait from 1-7pm then had to leave our furniture outside overnight which we were not pleased about. Overall, when he got there he did a great job but the timing and communication was not great. We would have appreciated a call of changes in timing. He got most of our red wine stain on the carpet, did and upstairs and downstairs plus the stairs and got all the cat hair off the carpet (there wasn't much). Rob also came back 2 weeks after to spray our 2 spots that didn't come off when he previously sprayed (tough spots). The communication was much better this time, although my boyfriend did get a text saying "call you soon" when Rob called over 2 hours later around 10pm. He really is good at what he does and we were informed he may be hiring a secretary which would clear up all of our communication "issues." He was so kind to "refund" us for what we would have paid for the dinner and state fair plans we had the first day he came. read more

Rob does awesome work. He's been cleaning my carpets for 3 years and I recommend him highly. I've got a 90 pound dog that is prone to pooping out of spite when she's with the house sitter. Rob makes the spite stains disappear. read more

I am giving Robert 5 stars across the board. He was prompt in scheduling me at my convenience, called on the way and showed up on time...that alone warrants a 5 star consideration. The quality of the cleaning was above and beyond what I thought possible. I just had my carpets cleaned yesterday and although the carpets are already dry, I have not moved the furniture back in the rooms because I want to enjoy looking at what looks like brand new carpeting! read more

Moving out of a rental and needed help because of my two less than perfect dogs. Rob, even though his wife had a baby only a couple days before, came to my rescue. He was prompt, courteous and did a fantastic job. His price was very competitive and service top notch. I highly recommend I Clean Carpets. read more

1 man did the work of 3 with the results of a 10 man crew. This guy takes pride in his work and it shows. My neighbor already wants to use him and he just left my house. Outstanding job. Works his butt off for every one of the 5 stars he gets read more

Awesome job Rob! I had never used a professional carpet cleaning service so I didnt know what to expect. Found Rob on yelp, so I called and booked him. He arrived on time, explained what he would do and went to town. He cleaned two bedrooms and a few area rugs. All came out beautifully clean. He was fast and thorough, and took pains to protect my walls from scuffs, etc. Very professional. I have him returning to do my tile grout soon. Price was very reasonable! read more

I was very impressed with Rob and the work her did! A one man show that came in and was able to remove stains including dog pee and 5 year old coloring on my couches that had never been cleaned after owning them for over 14 years! Thank you for saving me the expense of having to go buy new furniture ! I would definitely recommend his services to anyone who thinks the stain cannot be removed! read more

I'd give 10 Stars if possible! Rob (the owner) came out last minute on a SUNDAY to remedy our sofa. A Friday night after-party turned sour and our brand new sofa needed cleaned. He was consultative, friendly, and the utmost professional (with an appreciative sense of humor!!) Pet friendly cleaners and I will share his business on the regular. Thanks, Rob!!!! read more

Terrible communication! I cancelled (2 hour notice) due to a family emergency, yet he still showed up. Just so happened my ex was at the house finishing moving out and he let him in not knowing I couldn't be there. Which left my ex to pay and because he doesn't take credit cards, created a huge production in going to the bank. read more

Rob did an outstanding job! He picked up my 8x11 rug within one hour of calling him.. at 11pm at night! It was returned one week later perfectly clean. Unbeatable price and work ethic read more

A great experience, end-to-end. Rob returned my initial voicemail very quickly that same day, and was able to accommodate my limited schedule. He arrived right on time the day of the service, and was a pleasure to work with. A huge pet stain in the middle of one carpet disappeared completely after Rob's efforts. The price he charged actually came in lower than the initial quote, and he fixed a ripped edge of the carpet for a nominal amount - a huge help. I will call Rob again the next time I have carpet cleaning needs. Thanks, Rob. read more

We had two confirmed appointments. The first he called to say he was running "a little" behind. He called again wanting to come by much later. Having my carpet cleaned at 6:30 pm on a Saturday isn't how I want to spend my Saturday evening. Rescheduled to 9:00 am the following morning. He never showed up. read more

I have officially joined the 5-star club! Rob is as good as it gets, an owner who stands by his work and will make it right if you are not completely satisfied (trust me, you will be more then satisfied). Rob does a follow up call to ensure his work has gone above and beyond your expectations, cannot ask for anything more. I have found my go-to company. Thank you for taking care of us, and thanks for the bottle of cleaner. read more

Everything about the process was very straightforward. I had two properties (condos) that needed cleaning. I got the quote and the scheduling for both places on my first phone call. The quotes were reasonable and what I was quoted initially was what I was charged. Both jobs were done while I was at work. Rob was willing to complete all transactions over the phone once he was done with the jobs, and he was very agreeable when I decided to come pay in person (just to lock my place back up). Charges to my card were prompt (both day of), which was appreciated. Overall, I would highly recommend I Clean Carpets to anyone looking to get their carpets cleaned in the Phoenix Metro area. read more

Last week I had to have my tile replaced and the worker left a huge mess. I called Rob for help. Not only did he find time to get out to clean my carpets on short notice, he did an incredible job as well. He got all of the dirt up from the workers and was even able to get out an older mess from my dog. He even found time to clean the coffee stains out of my favorite recliner and provide some TLC to my throw rugs. Rob did an awe inspiring job on my home. He was very professional,thorough, and punctual. He explained every step before he ever started and even gave me an absolutely great price. I will be telling all of my friends to hire Rob and I Clean Carpets for any cleaning jobs. He has my business for ever now! read more

I Clean Carpets is the best period. Fast professional service by an owner / operator who has a passion for high quality and enthusiastic friendly customer service. Do yourself and your carpets a favor and call or text Rob today. You'll be eager to leave a 5 star review as well!! read more

I've been using Rob and I Clean carpets for years now. Very thorough with his work and concentrated. Never disappoints with his work. I highly recommend I Clean Carpets. Rob's your guy for the job. Great guy himself as well. read more

We have used many carpet cleaning companies to clean our near white colored carpet and none have done it as thoroughly and gotten it as clean as Rob, owner of I Clean Carpets. He is a small one-person operation working with a truck mounted steam cleaning machine and he is very nice, experienced, and professional in all aspects of the job. He was willing to quote me over the phone, called when he was on his way, moved all items and furniture off the carpet, spent a considerable amount of time going over and over dirtier areas, did not try to upsell me, and most importantly, left me with very clean, near white carpet. ...And did I mention that we have a dog! He was not expensive at all but it was a bit more than we are used to paying, especially since we usually use Groupon and coupons. It was worth it...the carpet is clean and I can tell that less chemical residue was left behind that would have attracted dirt which would lead to needing another cleaning all too soon. After the cleaning, he left me with instructions on drying and moving the items back, a couple of pairs of booties, and a spray bottle with a carpet cleaning solution for any spills or stains in between cleanings. That was a nice touch! I would highly recommend Rob and I Clean Carpet to any family member or friend for residential or commercial cleanings. read more

Rob was awesome! After another carpet cleaning company failed to show up, Rob worked us into on very short notice. He did a great job, the rate was fair and was he very professional. I HIGHLY recommend I Clean Carpets. You won't be sorry! read more

I cannot speak highly enough about Rob and "I Clean Carpets". He works his tail off. And does a fantastic job! Highly highly highly recommend. read more

Robert did such a great job and went above and beyond with our couch cleaning - cleaning the carpeting near the couch, the entrance rugs in the house and even outside the house! A first class cleaning job! read more

I am a Realtor in Phx. and have many people that MUST get the work done that day. Rob the owner of the company is ON IT! He really is amazing and gets the job done fast and his prices are the best in the valley. My clients LOVE him- he is the one showing up and doing all the work. He makes Me look good for recommending him. He is busy so call a day in advance if you can. Rob will save the day like no other. I have used these so called top carpet cleaning company's and have been disappointed. Rob out shines them all. Trust me when I say CLEAN CARPETS will be the end result, even on hard to get out stuff! He will talk to you and tell you what's what with you stains and go to work on them.. I also TRUST him with my life, very nice man- full of energy! I always give him a "thank you tip" and pass his name on. Just does a super amazing job. USE THIS COMPANY 5 star rating from me. I love I CLEAN CARPETS! Leslie H. Phoenix AZ read more

Very impressed with Rob and his "one man carpet cleaning" company!!! The carpets look better than they did when I moved in! I will recommend him to others and will definitely call him again! read more

My daughter actually scheduled the appointment with Rob. I needed my whole house cleaned -- carpets and tiles in a 4-bedroom 2-story home. She is very thorough when looking into anything she needs to have done and she knew from Rob's Yelp reviews that he came highly rated. Well, needless to say, he did a great job at my home. He was thorough, professional, personable, and honest. The tile and the carpet are over 10 years old and they now look great. He is the guy that makes sure it is done right and will do whatever it takes to make you 100% satisfied. I was totally impressed and would certainly use his services again and will definitely recommend to friends. read more

We selected Rob because of all the great reviews. He was great and stayed in communication on when he was able to arrive at our house. He did an excellent job I would recommend him to others! read more

Hired Rob after seeing his reviews on Yelp. And now my carpets are like new. And i'm not lying, really, no spot, no nothing (and i have 2 small dogs). Rob is super friendly and also his prices are good. read more

Rob is a professional and went above and beyond for us. He understands different kinds of carpets and did a beautiful job. We are planning to hire him to clean our tile/grout. We highly recommend I Clean Carpets! read more

I had them clean 3 rooms and 2 rugs. Did a great job, very quick. Everything looks brand new. I plan on using them again in the future.

Rob did a great job cleaning our carpets. He really took his time and for the first time they actually feel clean! It's clear he's dedicated and cares about keeping his customers happy. So glad I've found him! He even left me a bottle of pet odor remover to use in case our new puppy had an accident. Don't look any further and call Rob! read more

Rob was awesome, he personally scheduled my appointment and was the one who showed up to clean my carpets! Did a great job, was super knowledgeable, AND left extra pet cleaner for our four-legged kids. I've never had my carpets professionally cleaned, I've always rented the rug doctor and thought it did a great job...I was wrong! read more

I called Rob on a Sunday and he was over by Monday doing my carpets. Be sure to leave him a message or shoot him a text and he'll get back to you as he does all of the jobs himself and may not initially answer. Very quick n simple, he was in and out and took great care to not mess up my walls with his hoses and equipment. My area rug could have been extremely expensive to roll up and have hauled away but he was able to avoid that and clean it right at home saving me time and money. Highly recommend! read more

Rob did an awesome job on our carpets he was super nice and very careful with everything. Def recommend using him, will use him again next time I need my carpets cleaned ! read more

Rob just cleaned all the floors in my house in preparation for it going on the market. Not only did he work with me to give me competitive pricing, he also made time in his schedule and worked late one night to get it done quickly for me. Rob is very responsive and great to work with. read more

I'll be honest: the carpets at my previous rental house were BAD. A combination of pets and difficult children made it a potential nightmare. Alex came by this afternoon and got straight to work. A few hours later and the carpets I'd previously written off as needing to be replaced looked absolutely amazing! I will not hesitate to contact these guys in the future for any carpet cleaning needs. read more

Rob is very accommodating, thorough, and kept me updated on his arrival time. Reasonably priced service. My carpet is better today than when we moved in. Thanks Rob! read more

I called Robert yesterday to request a cleaning in the North West Phoenix region (just shy of Anthem). It rang and rang and went to voicemail. I hung up! While debating whether to call back and leave a message (as most reviewers stated that Robert is excellent at returning messages), he called back!!! So, excellent start to the service, Robert! Though our location was extremely far out for him and his earliest available day would be approx five days out, he does have a partner he works with who he believed would be available. Robert was extremely informative and VERY patient with me (calling on behalf of a woman who's first language is not English and I had to keep forcing Robert to wait while I relayed information back and forth). Robert told me he would call his partner and get back to me within 10 minutes. Before the 10 minutes were up, Robert called back! Robert was very informative, helpful, and patient. On top of that, his prices beat out the other companies I had contacted who had similar or worse ratings. Better ratings, better price, can this be too good to be true? Robert's partner, Alex, was able to come to the house that afternoon and do the cleaning. I am giving only four stars for a few reasons: 1. Robert told me he would call me when Alex was en route to the house for his 3p-5p window. I never received this call. 2. I have not seen the cleaning myself. I have heard that it was done well, the guy was nice, and everything went smoothly. I can't honestly do a 5 start until I see the finished product myself and will not be at that house until next week at the earliest. 3. I have not used any other carpet cleaning companies myself and therefore have no person experience in order to compare "I Clean Carpets" with any other company. I am giving four stars because: 1. Robert was extremely helpful, informative, and patient.. 2. Robert was very fast to respond to my calls. 3. The price was better than Stanley Steemer and a couple other companies that are just as good and companies that aren't nearly as good. 4. Despite being a little out of Robert's service area, he still managed to work with us and even got us a same day cleaning! How cool is that? 5. Professionalism, kindness, and overall greatness. This just seems like a great company to me and none of the 5-start reviews were wrong in their satisfaction with this company. read more

I called I Clean Carpets due to the number of Yelp reviews and overall satisfied customers. I have, unfortunately, had my share of pricey, bad carpet cleaners so I needed a new start. Rob returned my call promptly and got me set up for an appointment. He was on time and immediately got to work. The carpets took a bit longer than most, but I was appreciative for the attention to detail. My carpets turned out great and I would definitely recommend him to family and friends. The price that was quoted was what I paid and he did not try and upsell me. My only complaint was that, during the cleaning, Rob broke a fan pull leaving the fan permanently on high. Not a big deal to repair, but he did not tell me. I did not find this out until after he left. When he called a couple of days later, I asked him about it. Rob admitted he had done it and apologized for not telling me. He offered to come back out and fix it, but I was able to handle it on my own (fan pull after all). I would call Rob again in the future, but ask that he leave the fan operation to me. Ha! read more

Rob did an excellent job on my 8 year old sectional. I thought I was going to have to purchase a new one soon....not anymore! It looks almost brand new!! The area rug looks spectacular too! Thank you for your wonderful service! Highly recommend! read more

I'm so glad I had Rob come out and clean my carpets. Great service, great price, and my rugs look great. That's a lot to say after years of teenage boys running through my house! I am now renting out the house and plan on Rob cleaning each time I get new tenants. read more

Rob is amazing! I was skeptical about a carpet cleaning company having 5 stars all around but now I know why. He came in and took care of my carpet, 3 cushion couch and recliner chair for a decent price and did a great job. He went above and beyond and everything was left absolutely spotless, gum spots, food/drink spots, and ink spots were all gone. Choose him and you won't regret it! read more