My best friend treated me to spa day as a belated birthday gift. We weren't able to coordinate our…read moreschedules and the spa's availability. It was such a nice treat to be here since I hadn't been here to Spa Toscana since before Covid with a group of my friends from work. We checked in and I was called back by Karla almost immediately for my 50 minute signature massage. Karla was very friendly, kept my robe warm while she worked her magic on my knots. I felt like melted butter when I retired to the tranquility room. I was surprised to see how busy it was for a Monday afternoon, but happy to see they steadily busy. We took advantage of the steam room, snacks, tea and a few amenities before calling it a day and returning to our families. Thank you Karla and to my bestie for such a sweet birthday gift. We'll see you again in August to celebrate my bestie's birthday. Tip: They offer a local discount if you go during the week. I don't believe they offer it on Fridays, but do call ahead to confirm.

I love Jackie!…read more What an amazing healer. I really had a stressful week, needed some self care and Jackie did not disappoint. I scheduled a deep tissue massage (last minute, I'm sorry to the spa), but my therapist was Jackie. I'm not kidding when I tell you it was the best massage of my life. It is my birthday month, hence we've been here many times this February, and I am revisiting Jackie. I literally told her I loved her after my massage. Lol Moving forward, I called a few days ago to schedule (not trying to last minute this one) and I asked for Jackie and my same treatment. The spa was so accommodating and Jackie was available. #happy We used to always stay at Atlantis, and I would spa there while the hubby skis, but when we started this Peppermill spa and casino, YES! I'm so in love with the experiences I have here. That's why we are back next week ;) Thank you Spa Toscana, Peppermill and Jackie most of all! I will be back again, for sure.

Review from spring 2025. I am super sad they don't have the 35% off for locals again this winter…read more This is my happy place! I've been coming off and on for a decade. You can't beat their locals (and CA residents) get 35% off in Dec-March Sunday through Thursday. For a 25 minute "grand sampler" massage and entrance to their day spa all day I only paid 60$ plus tip and tax. Their day spa is so nice! It's modern and decorated in a tranquil teal color (my fave). It's a 9 hour escape from my kids and normal life and it's never too busy here. They have a co Ed relaxation room, HUGE co Ed spa that's the size of a small swimming pool, separate ladies spa, ladies lounge , ladies eucalyptus steam room and ladies dry sauna. What more could you want?! Feedback for improving- they used to have overhead rain showers now they have wall shower heads. Bring those back! They used to have a mist you can spray while you shower to fill the shower with eucalyptus and lavender. It used to be chained to the shower wall. They don't have those anymore. Bring those back! They used to give you one complimentary mimosa when you arrived. No more. Bring those back! Also, my shower suddenly went extremely cold when someone flushed the toilet. That needs to be worked on for sure. My robe was supposed to be a white or ivory on the inside. I know from experience. But the one I got must have been washed on hot and the dark color bled and made the inside look just grungy. That's an easy fix for them. Even with the above I'll keep coming back and rating it 5 stars for atmosphere and local appreciation.

Had an arnica wrap + massage AND a full body massage because why not have 2 fantastic massages? I…read moreloved the entire experience! Great spa with a huge women's only jet tub and relaxing room to just chill in pre or post services. The arnica wrap was so soothing and made me feel so relaxed and comfortable. Thank You! I will definitely return!

I had an amazing pedi day at the Refuge Spa! My nail tech, Alison, was incredible and helped make…read moremy "me" day that much more wonderful! This is now my new go-to for mani/pedis. Can't wait to go back for my next self-care adventure!!

Prior to Christmas I booked a "Pedi Party for Two" for my mom and I. It was described on their…read morewebsite as a: Side-by-side treatment with softening soak and scrub, followed by nail care, trimming, buffing, and gel polish. Includes a bar beverage and a chocolate lava cake. Most of that was true, but I have to admit it was the chocolate lava cake that secured the appointment, because my mom is a chocoholic... and it was the chocolate lava cake that was neither offered, nor received. The staff was lovely and the nail technicians were competent, but the overall vibe was lacking. If there was music on, it was too low to hear. The central view was of a wall hanging fountain that was dirty and had a power cord hanging over the top of it. We opted out of gel polish, for personal reasons, and were fairly astounded at the slim pickings for regular polish... not even a basic, classic red was available (and that's what we were there for, at Christmastime). Lastly, because there were appointments stacked right behind us, understandably at the time of year, we were dismissed in flip flops. I was surprised there weren't drying lights available to us to wait under until our polish dried, in another area so the pedicure chairs could be evacuated and made ready for the next customers. It felt very slipshod to be walking my 75+yo mom out of the resort, in December, in barefoot and sandals. Because she was cold, she put her shoes on before exiting and messed up her polish. I know this isn't exactly the fault of the nail salon, but had we been given drying options, it wouldn't have happened. I was asked by the spa, afterward, in an automatic text form, to review my experience. I filled out a review, but I exceeded the allotted characters and was only able to address the lack of chocolate, promised in the price of the service, and the shortage of standard color options in the regular polish selections. It's been eleven days since our appointments, I understand Christmas happened between then and now and took that into account, but I have been surprised that no one reached out to address my dissatisfaction in the pricey package. Had I been contacted by the spa to simply acknowledge my concerns, I would have kept my review private.

I have received Sculptra from Bailey twice. She's fantastic! She's very knowledgeable, and takes…read moreher time with this procedure. So excited to see results! Everyone is very professional, and friendly. The spa is very welcoming and serene. I love the infused water they provide too! Highly recommend this top of the line med spa!

I've been to their sister spa, Refuge Spa, in the Renaissance hotel downtown and was very excited…read moreto try Dolce Vita!! it's a very modern space with beautiful views. I think the landscape is probably my favorite part. They don't have manicure/pedicures like other spas, but offer med spa treatments, which is nice if you're into that! I got a diamond glow facial and my Estetician was very nice and professional. I would say this has a little bit less amenities than the casino spas and the critique I have is there's only two showers for the women's locker room so I ended up waiting a bit to get in ready

Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

My first visit to this Sparks spa. It is at the intersection of York and Pyramid and easy to…read morelocate. I arrived a little early as it was my first visit and I was immediately greeted by a very nice lady and offered a drink. She also messaged Sarah to let her know that I had arrived. It is a very cute location with several different services. Sarah is a very sweet, kind, knowledgeable young woman. I had never had this service before so I didn't know what to expect but Sarah put me immediately at ease and explained the procedure and when I was ready, we began. She has a very gentle touch and I was very comfortable throughout as she explained everything that she was doing. I find this location lovely and the people are extremely kind and I will be returning next month for another appointment. I highly recommend them to anyone looking for spa services as there are several different services available.

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

A long overdue review incoming - I was very happily surprised with a couple's massage at SoulSpa…read morewhen in Reno for an anniversary trip. The space is incredibly cozy and homey. We were taken upstairs to the couples' room. I added on deep tissue and it was fantastic. The therapist really listened to my concerns about focusing on upper back tension and my partner's therapist worked around a recent foot injury of his. The entire experience was so relaxing and everyone from the front desk person to the therapists were very kind. I would absolutely go back if I end up in the area again!

Kevin was good! I got 2 service and he did both i just wish they had 2 diff people for 2 diff…read moreservice. No ATM on site. Make sure bring cash. Front desk helped me with the bundle

I will not be returning to this massage parlor. Have you ever seen the videos where it's like what…read moreI ordered be what o received and they are vastly different, well that's how my experience went. I paid for a 1 hour massage with cupping added on. I didn't even get a full hour when you combine the two services. $80 for the massage and $25 for the cupping. Let's move on to the massage. I was excited when they said I would have a male masseuse because I like deep tissue massages. I even asked for deep and to focus on my shoulders as I work at a computer all day and my stress builds up in the deep recesses of my scapulas. I've had deeper massages from my Thera gun. He didn't even focus on my knots. What an absolute disappointment.

My wife brought me with her to an event and I decided to do their free minu facial. They have tons…read moreof products for any skin type. All of the employees were smiley and knowledgeable. I might book something for myself the next time she wants to come by. Clean and well maintained areas. Thanks for a relaxing morning.

Ashley G is incredible!! Im glowing and I also enjoyed getting to know her. 10 out of 10 recommend…read more Thank you!!

this was a great place. It was clean the masseuse was good nice place for a calm, relaxing massage.read more

Healthy good massage and great service ! I was working in…read moreReno for a few days and needed a relaxing massage after a stressful day

Her Technique was MASTERFUL . She Intuitively found problem areas, and her Deep Tissue work was…read moreIncredible. I would recommend this Massage 1000%

Fantastic experience. My wife and I were lucky to find this place on such short notice. We will be…read moreback next time we're in Reno. If you appreciate a good massage this is your spot!