Got a full body massage with melody and it was great! Good pressure and friendly service. Room was…read moreclean and plenty of parking out front.

Worst massage ever!!!! My bf and I paid (over paid) for a 90 minute deep tissue massage. Both of…read moreour massages were cut short about 20-25 minutes. The lady that did my massage stepped all over my back and legs (which I never asked for and she never asked me), so that was not enjoyable. When we went to the counter after to complain about the massage not lasting the full 90 minutes, the ladies had the audacity to ask for a tip! Here's a tip - tell the owner to tip you the difference in time you took away from us. Terrible experience.

I booked a deep tissue massage for my boyfriend for his birthday and he absolutely loved it. I…read morethink she might've given the ashiatsu massage bc she walked in his back (unless that's offered in the deep tissue as well). Anyway, he loved it and fell asleep a couple times. He was so relaxed and said she got into his shoulder blades where he has some problematic spots.

Absolutely the best!! There are truly not enough words to convey how amazing she is. I had never…read morehad a massage before and she really made me feel comfortable about the whole experience. I felt so relaxed after.

Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

The massage was not tailored to my needs. I asked for less pressure but was not adjusted. I found…read morethe massage to be painful and stressful. I was sore for a day or two afterwards.

I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

I've been to this massage spa multiple times, and this is the first time I've ever experienced…read moresomething like this. Unfortunately, this experience completely changed my opinion of your business. Before I came in, I specifically called to ask if there was an available female therapist for a 90-minute massage. The receptionist confirmed that both were available, so I made the trip expecting exactly what I had requested. When I arrived, I was suddenly told that only a 60-minute massage was available. I reminded the receptionist that I had called ahead and was assured that a 90-minute appointment with a female therapist was available. I was disappointed, but I agreed to move forward anyway. A couple walked in and requested a 90-minute massage, and they were accommodated immediately. That made the situation feel incredibly unfair. If 90-minute appointments were available for them, why wasn't the same courtesy extended to me after I had called ahead and confirmed my appointment? Eventually, I was told they could accommodate my 90-minute massage after all. However, what happened next was completely unacceptable. A few minutes after I was taken to the room and had already undressed, a male therapist walked into my room(which the receptionist never mentioned regarding this). I had specifically requested a female therapist because that is what I am comfortable with, and that request had already been confirmed over the phone. At that moment, I felt embarrassed, shocked, and completely disrespected. My privacy and dignity were not respected. When the male therapist walked out of the room, he left the door open while I was completely naked on the massage table. It was extremely uncomfortable and unprofessional. It made me feel exposed and distracted. Privacy and respect should always be a priority during a massage. To make matters even worse, the receptionist later told me that the only female therapist who was available for a 60-minute massage had already gone home. That was incredibly frustrating. If she had simply told me from the beginning that the 90-minute massage would be with a male therapist, I would have chosen the 60-minute massage with the female therapist instead. I was never given that option. The communication in English was very poor, which made the situation even more confusing. You should hire a receptionist who can communicate clearly in English and explain the available options properly so customers can make an informed decision. Better communication could have prevented this entire situation. As a returning customer, I expected professionalism, respect, and clear communication. Instead, I experienced confusion, inconsistent information, and a complete disregard for my clearly stated preference. No customer should have to go through something like this, especially after taking the time to call ahead and confirm the details before arriving. I understand that mistakes can happen, but what matters is how a business handles them. Unfortunately, this situation was handled very poorly. I left feeling frustrated, disrespected, and as though my time and comfort didn't matter. Because of this experience, I have lost confidence in your business. It's disappointing because I had trusted your spa enough to return multiple times, but after this experience, I will not be coming back. I also cannot recommend your massage spa to my friends, family, or anyone looking for a professional and respectful experience. I genuinely hope you take customer feedback seriously and improve your scheduling, communication, and respect for customers' preferences and privacy so that no one else has to experience what I did. This visit was incredibly disappointing. You wasted my time, and more importantly, you failed to respect my privacy and dignity as a customer.

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

I really wanted to love this place because it made a great first impression. It was very clean,…read morebeautifully put together, and felt welcoming from the moment I walked in. You can tell the owner takes a lot of pride in the business, and I really appreciated that. I received a 90-minute massage. The massage itself was okay, but it wasn't anything memorable. I've probably had 30 massages over the years, and this one was pretty average compared to others I've had. Unfortunately, what stood out most was that my massage therapist repeatedly passed gas throughout the session. I understand that everyone is human and things happen, but it occurred multiple times during the 90 minutes, and she never acknowledged it or even said "excuse me." It made the experience uncomfortable and took away from what should have been an enjoyable massage. I truly appreciated how clean and inviting the spa was, but because of this experience, I'm not sure I'll be returning.

Very professional massage. Business was clean and inviting. I was greeted in a prompt fashion and…read morereceived excellent service. I will be back again. Highly recommend.

Very nice Clean Place excellent Massage Treatments Friendly Staff also !…read more Next time I visit Reno I'll be sure to revisit Tokyo Massage again

The most authentic Thai massage I've had in Reno, matching Bay Area expectations. She's getting…read morepretty busy, though, so it's best to schedule a week ahead. (Or leave her to me! :-) She's working out of Tik's studio now, so if you have trouble getting through on the number on this listing (which you probably will), try the various numbers for Massage by Tik and be persistent.

O...M...F...G... Ang Thai massage at 505 Arlington ave…read moresuite 202 is the place to Beeeee! I cannot explain to you how amazing Thai massage is. I have never had a Thai massage, but I will now never get a regular massage in my life. From various massage techniques to various stretches, it is the most amazing experience that anyone that has sore muscles and holds their tension and stress in their muscles. She did these amazing moves to where she steps on the back of your thighs and uses her body weight to massage your legs and your back. Please don't be afraid of the stepping on your thighs because it's amazing how much pressure your body really needs for such big muscle groups. I workout regularly and my trainer gets a massage every month, and now I know why she does. It just doesn't help you relax, but helps your muscles recover and clears your mind. It gets your body so flexible to where you feel you can do anything at your next workout or adventure. Wow!!! That's all I can say is, wow! I made another appt for next month and I cannot wait. She is amazing. A true talent when it comes to the knowledge she has to every pressure point, muscles group etc. I am a forever customer now. Thanks to my husband and thanks to Yelp for helping my husband find such an amazing place.

Jen V. is truly wonderful! I've been a client for about 10 years now and value her services. She is…read moreextremely thoughtful in designing her massage room and services to provide you with the most relaxing environment! My favorite service is her 80min massage, but I do also enjoy the hot stone therapy, especially in the winter. I walk away from each massage feeling pampered and refreshed!

I have been getting monthly massages from Jen V. for a few years now and I can say with the utmost…read moreconfidence that if you are thinking about trying therapeutic massage, you should make an appointment with Jen. The 50 minute is good, but the 80 minute is the best! The extra time allows Jen to give complete attention every muscle group, and to focus on any trouble areas that need additional time which Jen will always ask about before each session. When I first began going to her for massage, I had terrible neck stiffness and pain. After a few sessions, I was pain free in my neck, and have been ever since. Lastly, try the aroma therapy! I always get the rosemary (sometimes with a hint of mint added) and I come away feeling refreshed, energized and yet relaxed all at the same time. Thanks Jen!

If you are looking for deep tissue massage, Stephanie is easily the best in the area. He small size…read morebelies the force she can apply. She always knows the right amount of pressure to use. Personable and energetic, she is always in demand. That is about the only downside. She is so busy, it may be hard (impossible) to get an appointment with her.

I tried another Reno massage therapy provider first, but that was clearly a mistake on my part, I…read moreshould have booked with Stephanie to begin with. I got a great massage for a reasonable price, she's very professional and responds to messages, provides courtesy appointment reminders, and has a nice studio. I'm glad I booked a follow-up appointment and look forward to the experience.