I had a vibrational raindrop therapy session with Cynthia…read more She carries deep wisdom in her application of the essential oils, the tuning fork placements and the energetics of Reiki and chakra balancing. It was very healing and deep and subtle. Quite amazing, I'll be back for more.

This was also my first visit to SoulSpa for a massage and facial (birthday gift to myself). I had…read moreattempted to call another larger spa in the area (Casino) but no one picked up the phone and I did not want to leave a message - so in searching online I was happily surprised that SoulSpa had openings for both services within three-day's time. Was I ready for a relaxing day - YES! Did SoulSpa deliver - YES! Both services were exceptional. I even added on some time in the sauna in between services! Mel was awesome and I immediately relaxed into my massage which left me feeling super relaxed and invigorated. I haven't had a facial in a very long time and Lisa made this 60 min. facial memorable indeed! I can't recommend this place more - it's not fancy with pools and bars, but I don't like smoke so you can have the casino if you like. Thanks Soul Spa! I'll be back! Laura

Just had a 90 minute body massage and it was great! Very talented masseuse got all the tightness…read moreand knots out of my muscles after a long and grueling hike in Lake Tahoe. Very relaxing experience. Highly recommend!

Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

this was a great place. It was clean the masseuse was good nice place for a calm, relaxing massage.read more

Healthy good massage and great service ! I was working in…read moreReno for a few days and needed a relaxing massage after a stressful day

I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

I am beyond disgusted with the way my 75 year old mother was treated at Reno Massage and…read moreReflexology. Yesterday, when I called to schedule an appointment, I told them my mother was 75 years old. I was told they could not give her a massage because she was "too old." They had never seen her, never asked about her medical history, and never asked whether she had medical clearance. They simply refused based on her age. I told them my mother is healthy and that her age alone should not determine whether she could receive a massage. Today, they agreed to see her. Before the massage even started, my mother burped once. The staff immediately said that if she was "ill," we would have to pay for the full hour. I explained that she was not sick. She had simply burped. Less than 10 minutes into the massage, the therapist stopped the massage and claimed my mother was ill. I immediately asked my mother how she felt, and she told me she felt perfectly fine and wanted to continue the massage. I told the therapist that my mother was not sick and wanted to finish the appointment. The therapist refused and walked away. The therapist repeatedly claimed there was something wrong with my mother's nose. There is absolutely nothing wrong with my mother's nose, and my mother was not ill. When I asked both the receptionist and the massage therapist for their names, they refused to identify themselves. I requested their names multiple times, and they still refused. Their refusal can be verified by the business's security cameras. I then photographed the massage licenses displayed at the business to identify the employees involved because they would not provide their names when asked. The names displayed were Chunfang Wu and Yuqi Li. What was just as upsetting as the treatment itself was the complete lack of customer service and accountability. When a customer has a legitimate concern, refusing to identify yourself, refusing to answer questions, and simply walking away is unacceptable. My mother was humiliated and treated with a complete lack of dignity and respect. She was denied service yesterday because they said she was "too old," and today her massage was abruptly ended even though she repeatedly said she felt perfectly well and wanted to continue. This experience was unprofessional, disrespectful, and deeply upsetting. No customer, especially a 75 year old woman, should be judged solely because of her age, embarrassed over a single burp, or have a massage terminated despite repeatedly stating she felt fine. I will never return to this business, and I cannot recommend it to anyone. Everyone hid to avoid giving me their name. With this type of unprofessionalism and lack of customer service this business is doomed to go out of business soon.

Melody did a great job, it was a fantastic experience. It was a perfect mix of relaxing and…read moretherapeutic. Would recommend!

Worst massage ever!!!! My bf and I paid (over paid) for a 90 minute deep tissue massage. Both of…read moreour massages were cut short about 20-25 minutes. The lady that did my massage stepped all over my back and legs (which I never asked for and she never asked me), so that was not enjoyable. When we went to the counter after to complain about the massage not lasting the full 90 minutes, the ladies had the audacity to ask for a tip! Here's a tip - tell the owner to tip you the difference in time you took away from us. Terrible experience.

I called over two hours in advance and scheduled a 2pm massage. When I arrived, they told me they…read morewere too busy and could not take me after all. When I asked if I could come back at another time, I was told to go somewhere else. No apology, no effort to accommodate. Extremely unprofessional and a waste of time.

The masseuse did an excellent job. I just walked in with no appointment and was able to get right…read morein to a room. Applied just the right amount of pressure and worked out the kinks in my back. I will be back.

Annie was amazing! She took me in on a last minute appointment request over a holiday weekend and…read moretook care of my sore muscles. Even the parts I didn't realize needed to be worked on.

Today I had a deep tissue massage therapy for my shoulder pain. The massage therapist was very nice…read moreand worked out all of my pain. I highly recommend visiting here! Very kind and helpful staff.

Amazing staff amazing business. Always able to help. Great staff , great customer services…read more Professional care , hot stone therapy , deep tissue. Schedule by appointment or walk ins. Thank you

Very nice place I meet the owner yesterday I will be coming in soon to get a massage. Shi Shi…read moreawe...

I was in the neighborhood running errands earlier when my kids tracked me and asked if I could…read morebring home Chinese buns. As I headed towards Honey Bakery, I looked over and thought to walk into Indulge Massage since my shoulder has been bothering me to see if I could just walk in. I was greeted by Iris and she took me right in. I looked over their services and agreed to get a 60 minute massage. I felt desperate to feel relief in my shoulder. If you have ever had a frozen shoulder or a tight neck you understand my pain. Iris started off by asking me if there are any areas that she should focus on. I immediately told her my shoulder and forearms. She touched my shoulder and neck and told me how tight everything was and that she recommended cupping to help break up that area and increase blood flow. I agreed and told me that I would feel some discomfort. She got to work! Wow! For the first time in a long time I felt my shoulder open up and I was able to relax and fall asleep. Deep tissue was much needed and I just had a massage at the spa on Monday. I frequent the local spas, but this was the best massage I have ever had. Iris has magical hands and paid extra attention to where I needed it most . I will definitely be coming back to see her. They offer couples massages and I'll be back with the hubbs. The value for my shoulder pain subsiding is priceless. Thank you Iris for recommending the cupping, I think I will be adding that into my regular routine. I'll be sleeping like a baby tonight and I can't wait to come back for my next treatment.

Below average massage, lady asked for my tip amount then when I said 20% she said ahh thats low and…read moretried to make me feel bad. Started 3-5 mins late ended a few min early. Not going back.

Very professional massage. Business was clean and inviting. I was greeted in a prompt fashion and…read morereceived excellent service. I will be back again. Highly recommend.

Very nice Clean Place excellent Massage Treatments Friendly Staff also !…read more Next time I visit Reno I'll be sure to revisit Tokyo Massage again