Car Buying done at this Location was some surprise...Went in for a Used Car Trade~Out that was…read moreabout a equal wash, Unfortunately the car I was after went home with someone else, Soo Eddie the Online Car Guru made some Magic Happen showed me a Beautiful New (Used) car that was a little more than my Beautiful Old trade~in and the Magic came in the finance deal including Extended Warranty attached, Soo Awesome New (used) car with protection, In and out within a couple hours time... Just how I like to complete my car purchase events, One and Done, then Start Down the Road. Had a minor issue later to go through Service and that too was Run with Great Professional Air and Completed with me and my car in Mind!! Sweet Dealership and Good People Running things soo you don't have to work Hard to end up rolling sweetly down the Road, In Henderson ~ Of Course!! Sorry no Pictures...

If YELP allowed zero stars this would be a zero star review!…read more My previous review still stands about my initial experience with Amber. This update is how she ghosted me after I referred my parents and I followed up on my referral fee! After purchasing my car, she informed me of a referral program where I would receive $150 if someone I referred purchased a car. I would have referred her even if I didn't receive $150 but since she mentioned the program, I believe they should keep their word. After a couple weeks, I asked Amber for an update and she said she would follow up. She suggested that I personally pick up the check so it wouldn't get lost in the mail. Another week goes by and I was in the area and I went in and she had me sign a W9 form. I followed up again and she said she was on vacation. I followed up again and she just didn't reply. I waited a couple more weeks and I called the dealership and was led to leave voice messages with NO REPLY! I sent an inquiry online and was told to call the dealership which I've already done with NO REPLY. I drove over there 3 weeks ago and spoke to someone in person and they had me complete ANOTHER W9 and told me they logged a message for Amber's manager to contact me and it's been 3 weeks and I still haven't heard from them! Seriously, don't make promises you can't keep! My referral purchased a car in March and we're now going into July! I have been more than patient!

Service department…read more I was pretty hesitant about coming back here for service, but I'm so glad I did. Victoria completely changed my experience. She was kind, patient, and made sure I understood everything without ever making me feel uncomfortable or talked down to. It really meant a lot. Also, Peter runs a department with clear integrity, which is hard to find these days. I truly appreciated the honesty and professionalism. Thank you both for turning a stressful situation into a positive one! I'll be back, but hopefully not too soon

Wow! And not in a good way, I don't even know where to begin…read more. This happened last year, the day after Xmas as I was shopping for Kia EV6 GT. My original plan was to purchase a used one but if I can find a deal on a new one, why not right? I saw Kia was doing 0% APR and was hoping the deal is good for the EV6 GT. They also have 10k cash back incentive but doesn't seem to be able to combine both 0% and 10k off. (yeah I know wishful thinking) Now I've already did my homework and got another quote (out of state dealer) with the EXACT same vehicle (same color everything) so I'm comparing apples and apples here. The quote I got was at $894/mo for 72 months for a NEW 2025 Kia EV6 GT in matte blue (not my 1st color choice) The ONLY difference is Towbin decided to add almost $6,200 worth of dealer add-ons, stuff you don't really need or can get it cheaper $3,995 for Desert Protection Package - No thank you! I can get my own tint for a lot less $695 for Red Alert Braking, if you really want this, you can DIY with a $20 LED bulb.. $995 for Polysteel - Don't need $495 for GPS Locator - They're joking here right? The vehicle COMES with GPS tracking, it's called Kia Access. They also wanted $20 for SMOG fee.. yes for an Electric Vehicle! On the day of my appointment, Jesus is the guy I'm booked with. He is actually the saving grace in this review. He seems fairly new to the biz, and was already waiting for me by the vehicle. Jesus is very friendly, chill and cool (unlike 99% of the sales folks) He also knows a lot about the vehicle (or he memorized the brochure) Either way, he did his homework and it shows. We took a quick test drive together and yes I can see myself driving this on a daily. Here's the part that went sour, he called backup (yes your traditional sales guy with the phony smile pretending to be your best friend) To make this short, we went back and forth a few times, I believe the initial offer was over $1200/mo for 72months!! Like really? I wasn't having it and already told them what I'm willing to consider ($900/mo for 72 months) He comes back telling me "Am I ready to hit the bong?" He made it sound like he came down to $900/mo then I looked and it was $950/mo.. then he made this comment that really ticked me off.. something about "ONLY extra $50/mo" Yes if it's truly 50 bucks I'm all for it, but x 72 that's $3,600!! Yup that's when I started to walk away, the guy actually chased me down even as I was backing up. I received numerous text and calls later asking me to come back they are willing to deal. (yeah not happening) And guess what? Just checked their website the vehicle is STILL sitting in their lot. No surprise there!

Great location and staff. I would have to say whether you are a novice or expert of Porsche Micheal…read moreis the ultimate go to salesperson. His knowledge,friendliness and customer service stands out! He almost had us switching from AMG to Porsche. If we add a Porsche Carrera GT he will be our guy!

I am writing to express my dissatisfaction with the service provided at Henderson Porsche…read more We dropped off our vehicle on Wednesday at 2:00 PM and were initially told it would be ready by Monday. However, we were contacted on Friday at noon and informed the work was complete. Despite the service advisor's assurance that all requested tasks were finished, we are skeptical that the extensive work reported could be completed in such a short timeframe. We were charged over $3,000 in labor for less than two days of work. Given this experience, I do not recommend this location for automotive service needs.

We bought our car here and have also had service here. The team all around is great here! Highly…read morerecommend. From the greeting you receive, to sales, to service everyone has been so kind, attentive, thorough, and open to questions/discussing with us. Best dealership experience we have had by far!

Extremely unprofessional. They answer the phone and immediately just say "hold" and put you on…read morehold. Had me on hold for 20 minutes before I hung up. Never answered after 3 times calling back. We bought our Palisade here and let me tell you, hands down the worst experience from the sale of the vehicle until today. Unfortunately there is not another Hyundai dealership near us. Once our warranty is over, I will never step foot in that dealership.

If you are looking to purchase a new Audi, go see Joe Sima! From the moment he picked up the phone…read moreand started answering my questions, I knew he was the right guy to work with! He was very patient and knowledgeable. I love my new Audi Q7! If you are looking for a great experience Joe and the team at Audi Henderson are your people!!!! Highly recommend!!!!

Wow Miles has been my day one for all my Audi needs for such a long while but without skipping a…read morebeat he comes through every time!!! Even now!!! Coolant light came on and without and heads up or appointment immediately attentive and accommodating so on my way already inside fifteen minutes!!! Thank Miles as always!!! Highly recommended and super appreciated!!!

Went in to get a vehicle and was helped by Khy. It was truly an amazing experience, it was fast and…read moresweet. Why helped me get a great value for my trade in and find the perfect car for me and my family. Id recommend this place to anyone looking for great service!!!!

great experience working with Brandon! he was very helpful at making the process smooth and easy.read more

What a easy Buying experience at Ford country- sales and customer care were fantastic. My husband…read moreand I were very pleased with the overall Buying experience and follow up. Thank u! Greils!

What a joke. About six months ago I stopped in to get an oil and filter change and they wanted…read more$140. I almost gagged. So I got an email offering me a $20 rebate to get the works which is the usual oil filter change, top off fluids, etc. They can't tell me how much it cost. They want you to make an appointment come in and then they'll surprise you with some astronomical figure.

Hey Yelp friends! So my first experiences with the…read moredealership were questionable. I'm not sure yet. We brought the beastie in for a tire replace and then after that the wheel locks went missing, so we had to purchase new ones. Then, the warning light came on before winter break and it was the computer sensor for the DEF tank. It took weeks for them to get it diagnosed, parts ordered and then installed. They had our truck for too long. Plus, we were paying out of pocket, it wasn't just a few hundred dollars. It was so stressful. We are teachers. We work at two different schools and carpooling everyday was exhausting and stressful to say the least. So when we got the truck back it seemed to be functioning. When the DEF needed filling my hubby took care of it, but then we noticed the gauge isn't showing that it was filled. So great, we knew we needed to take it back in, to my disappointment. So, we went in to the service department. My hubby explained everything and suggested they start the work right before spring break so they can have the beastie for a week and we won't be stressed. The manager spoke to the team and we have an appointment to drop it off. I'm relieved so far. Still concerned about the DEF gauge, but optimistic. They guys were welcoming when I pulled into the service area and friendly and helpful when I was pulling out. The manager made time right away to invite my hubby into his office right away to discuss what we needed and got us set up with a plan right away. So far so good. I will keep you posted. Thank you Auto Nation for the great customer service yesterday and we look forward to a successful experience when we come back in March for the servicing of the DEF gauge.

When my check engine line came on there were immediate concerns I had with my new vehicle. Was able…read moreto make an appointment via my cars app for the next day. My advisor Sean addressed my concerns and gave me good expectations on what to expect. Throughout the process he had amazing communicate with myself and the lead tech to get the issues resolved. Got my vehicle back today with no issues and a good wash, which was much needed. I was initially worried that the interior may be dirty from getting people in and out of it, but was happy to find my vehicle in the exact condition I left it in. Happy that no excess miles were put on her other than about 20 which seems reasonable for test drives, pulling in and out of service dept, etc. Super grateful for the amazing service that I've had from Kazorie in sales, to bringing it in on my first service. Thanks so much guys!!!