Excellent prompt service! Heard about them from Perplexity AI. Got my battery situation sorted out…read morewithin an hour, very professional and courteous. Will definitely go back for other services.

Consider this scenario: Imagine you took your car to a repair shop, paid $337 for changing the…read moreplugs, only to have your car break down again just four days later. How frustrating does that sound? They will charge you, not fix the problem so that you come back and later will say sorry to compensate the frustration. Here's what happened: On January 19th, my car was stalling, so I went to Vancouver Auto Centre (VAC) and got charged $175 for diagnosis fees (excluding change of plugs). I didn't question it, considering it an emergency fee due to the short notice. Between January 19th and February 13th, I only drove the car for four days, fearing more expenses, and started using an electric bike instead. On February 13th, the car stopped, requiring a boost from BCAA. Then, on February 15th, the car started stalling again, and I took it to All Care Auto, recommended by a friend, who changed the alternator and battery for $867. As it turned out, an alternator problem caused more issues than initially apparent. VAC charged a hefty $175 for diagnosis, excluding labour hours, which should have identified the alternator issue, potentially saving my $600, excluding three hours of my time. Such a diagnosis is usually applied when standard procedures fail to pinpoint the problem. I've learned the hard way about garage practices. I discussed it with VAC, but they said they would not charge me the diagnostic fees again if I went back!! how funny!! They would charge me more than All Care auto did and might not fix the problem in the second place. Given the nature of my job, finding a reliable mechanic around downtown Vancouver for immediate assistance seems challenging. While I can't vouch for All Care Auto beyond this one experience, as I have used them only once, they have a good online reputation.

Raff is as good as it gets. Been bringing my '65 GTO to him for years when I attempt something on…read morethe car myself, end up making it worse, and then have to get him to fix it. He loves fixing my f ups! I also bring him my daily driver, he can handle new and old cars alike. Plus hes just a good dude.

I really don't want to write a review on this place…read more It's always always always busy and they always make time for me somehow. I feel like by writing an honest review they are going to be slammed with new business and I'm not going to take my usual baby into the shop to get its tune-up. But... they deserve some great credit. It's East Van.. and that being my neighborhood, it usually means cheap. However, when it comes to my car... nothing is cheap. I was so lucky to be recommended this place, because my car has already had a few hiccups and they were right there to solve the problem for me. Somehow this owner has the handle on all the right parts at a great price, when I was paying 2-3 times more in Los Angeles for the same stuff. Labor prices are reasonable and they get the job done quickly. Most of all, they know their stuff, from American to German cars, they've done it all. The owner also spent time working on racecars. The real ones, not that Lamb you have in your garage, which is not a real race car. They also rebuild engines (I saw a Cayenne here the other day they were rebuilding, and a really old Benz), should you need that service. So I'm out with my secret. You can thank me later. There's also a good body shop on the same block.

Amir is amazing! He is very accommodating! He would let you know what you needed in your car…read more Amazing customer service. He did what my car needed.

Amir time after time has been an absolute dream of a mechanic for me, and several friends that have…read moregone to his shop after hearing me rave. I have 6 vehicles and can't say enough about Marci auto.

If I could rate less then one star, I would…read more Was referred to this place from my employers after struggling to find a mechanic who would be able to fix my car. Buddy had my car for a couple months trying to find parts. In that time his technician got into an accident with my car. Fine, they'll fix it and get to working on the real problem. Over the holidays, the owner of the shop decides to leave my vehicle on the street outside of his lot. Tuesday morning I get a call from VPD. "Sir, someone has broken into your car and your car is filling with rain. I call Arbutus service centre, leave a msg, don't hear back. I call back at noon the next day, speak to the owner. "Oh it's not my responsibility where your car is left, I won't be taking any responsibility for the damage caused." You couldn't even call me to give me the option to move my car out of your location if you didn't have time to work on it or it was taking space or was going to sit there over the holidays. That's what you do Steve, you call the client and say "hey, parts haven't come in, I don't have room to store your car, can you come pick it up? I'll call ya when the part is in and you can bring it back. You DON'T leave the vehicle on the street, quite simple. My car being broken into is not what bothered me, nor the fact that I trusted my vehicle with this mechanic or that I spent 5k and the mechanical issue still persisted. It was the shitty attitude and absolute lack of any ownership that made me loose 1000% respect for this person and his business. If that's the new norm, bring your car to a mechanic but you can't trust they'll keep your car safe, I call bullshit. Steve Hennessy, your behaviour, business practise and shit attitude after the fact.....poor poor poor absolutely sh** customer service. Your defiance, arrogance at how you practise business left me with the worst taste in my mouth. I am on my way out of this city and all you did was remind me why I cannot stand where humanity has reached. I looked at you, the experience and just thought "man, people are so awful" Had to scarp my car I was in love with. Now I don't have anything to move with. You ruined my last moth in Van. I hope you can live with this truth. It was in fact 100% your responsibility to keep my vehicle safe when you take that vehicle in. I trusted you to keep it safe. Had it been your own car, your mechanic left it on the street and someone broke into it, you'd be singing a different tune. But you weren't able to empathize were you? No, you just thought of yourself and how to cover your own ass. Since it's 2023, humanity is at its worst, you decided to screw me. Live with that. I strongly believe in karma and I believe yours will, has, is coming. Zero respect for you, absolute zero. You shouldn't advertise on your website things you simply do not practise. Lol your customers come first? Yeah right!

The team at Arbutus Service Centre were outstanding at helping my Son, who was in Vancouver for…read morework, get his car repaired professionally, promptly and affordably. When it was determined that there was a faulty part (no fault of the shop) they stood behind their service 100%! Outstanding honour and commitment to customer service!!! Thank you

I have been going to Derosa for years and recommended them to many!!! Excellent customer service…read moreand above and beyond work. I've been using their coupon book, which gives me a free oil change with each visit when I include a service--and it's been a real lifesaver. As someone driving an 18-year-old car on a tight budget, I truly appreciate that I've never felt overcharged or taken advantage of. Quite the opposite, actually! It's like that IKEA commercial--"Start the car!"--because I always feel like I'm getting such a great deal. Thanks to Ryan, Peter and team Derosa for taking care of my car all these years. Great value, great service!

I've been going to Derosa before I even had a car! I first discovered them when I was looking for…read moresomeone to do pre-purchase inspections on a couple vehicles I was interested in purchasing. Peter and Ryan instantly gave me good vibes, and I've entrusted them with my vehicle maintenance ever since. I find the prices very reasonable, and they don't push services on me. I don't know a lot about vehicles, so I put a lot of trust in my mechanic to be ethical with their prescriptions. I have never felt taken advantage of in the slightest with these guys. Everything is very above-board, and they are pleasant to work with. Definitely recommend! My 2005 Matrix runs like a dream.

Have used them twice. Owner is friendly and honest. Was able to fix my car the same day, and was…read morefully transparent about the repairs being done and why.

Jacky is your man... He is one of the most honest mechanic I ever met. I wonder sometimes how he…read morestays in business. He will fix almost any car. He never charges for estimates. He is far cheaper than large dealerships. He is friendly, straight forward, if he doesn't know the problem he will say so.. But theres no cost to get an estimate or his option on your automotive issue. He will work with you is your budget is low, and show you how to go buy the parts cheaper and bring them to him and he will install for just the labor... After 6years of dealing with him I have sent him about 25-30 friends not one problem. Note they just moved to 35 E3rd, call first..

I came across this shop when I googled best mechanic shops. I called and he said bring your car in…read more. Mohan was very nice to deal with and fixed my issue with my car . I will definitely bring my car back there again in the future for any issues. I found him very honest. Very happy customer. Thanks Mohan !

I am conflicted writing this review because good, honest, reliable, economical and thorough…read moremechanics are difficult to find these days. I may regret this review when I am no longer able to make an appointment because he becomes so busy. But Mo and On Site Tune and brake deserve to be recognized as an outstanding leader in reliability and value. I highly recommend this business.

Worst case scenario - red warning light comes on in the middle of a roadtrip, late on a Friday…read morenight. They were able to squeeze us in Saturday morning, diagnose the problem (failed alternator) and complete the repair quickly. Crown Tech did a great job, BCAA gave us a great recommendation (and tow). Roadtrip saved!

Loved this place. Honest fast quality work! Don't hesitate! I took my 2016 there for brakes and he…read morewas honest about what was needed and what wasn't, saving me cash.