He is too busy for his patients. Front desk acts like they are better than you the moment you…read morechallenge them and lose patience if they have to spend more than 2 min with you. They are also woefully outdated when it comes to technology. Who still uses fax and letters for updates. Aren't everything digital? It is 2024, not 2000. You have to call them to get any type of update but at the same time they are too busy to help you. Maybe you won't be so busy if you use modern technology or have some type of app to communicate. The nurse and aids also talk about your case loudly in the front office. Never heard of HIPAA? He may be fine for regular meds but he won't be able to help you if you have any serious illness.

My family has been going to Dr Teng for years and he has always been very good to all my family…read moremembers! This office is very busy and sometimes there is definitely a wait but the nurses and Dr Teng does provide excellent service. Their phone line sometimes are busy for half an hour and I can't get through to make an appointment. The office is very clean and Dr Teng is a very nice and patient focused doctor. I have never seen him raise his voice or get upset, super patient in answering all your questions and give you what you need, especially referrals to specialty doctors. My aunt had an eye problem and she got referred to one of the best at USC University medical center. Note this office is currently not accepting new patients as I was trying to refer one of my friends but she was turned down.

I have accompanied both of my parents to numerous medical appointments throughout my life, often…read moreserving as their English translator from a very young age. In my experience, this practice is truly a rare gem. The communication, responsiveness, follow-up, and overall professionalism have been exceptional. Dr. Shin consistently treats my parents with the utmost respect and genuine kindness. The care provided feels personal and compassionate, making patients feel like family rather than just another appointment or transaction. I highly recommend this practice to anyone seeking a trusted family physician. Appointments are efficiently managed, wait times are minimal, and the staff and doctor take the time to listen without making you feel rushed.

Dr.Shin and their staffs are all professional and everytime I visit the office I feel…read morecomfortable.no need to wait like 1 or 2 hours like other Dr's office. Dr.Shin spend decent time to listen to patients. I highly recommend

UPDATE : I called in looking to sign up as a new patient. The number listed on Yelp is of St. Jude…read moreHospital in DB and not a private clinic. I was informed by the receptionist that Dr. Murashige has moved within the organization to another department and is no longer a primary care physician at St. Jude.

Dr. Murashige is an outstanding, very compassionate, and the best doctor I have met. He's been my…read morePrimary Care Physician for more than 25 years. I highly recommend him!

Dr. William Tzeng treated a week ago my painful left leg ongoing cramps after carrying heavy…read moreobjects. He's a truly professional, knowledgeable, helpful, respectable primary care physician with kind, patient, reliable, genuine character. He explained my reports and condition clearly and no painkiller treatment as I wished, listened to my concerns and answered questions effectively, provided follow-up in three steps as needed. Now I'm able to walk without painful cramps, soon get full recovery. To lower my blood pressure and LDL bad cholesterol, I got DASH Eating Plan from Dr. Tzeng. His academic and training credential are at top prestigious universities. Office environment is excellent and clean; staff are all friendly. Thank you sincerely Dr. Tzeng for your attentive care to better my health.

I'm surprised there isn't more reviews about Dr. Hone on yelp already! Hopefully more people will…read morerealize there is one of the best doctors around our little town of Hacienda Heights. So here's the story: I usually don't take any medication and don't trust western medicine for multiple reasons. However, I was very sick and started developing a very sore throat and started getting red patches on my soft palette in my mouth. I was horrified, since it was out of nowhere, and I've never experienced such a thing in my life. Since I couldn't speak, my boyfriend checked out yelp, and saw the lonely 5 star review that the reviewer below left. We both liked the fact that a doctor *gasp* actually spends time with his patients! So to the doctors we went. Okay, so it was 70 bucks just to see Dr. Hone. First of all, I've been to an ENT and spent 120 dollars, and didn't even get a fraction of the care that I got from Dr. Hone. As soon as I met with him, I knew he was a genuinely kind soul. He was very attentive and asked questions, and was never condescending. He explained to me that the reason I had strep-throat like sores in my mouth was because my immune system was fighting the virus, therefore allowing the bacteria to generate... or something like that, haha. He made sense, basically. He also checked my heart and we talked about my heart murmur, when he didn't have to. When the receptionist told him he had a phone call, he asked her kindly to hold it, continued speaking to me, and noticed her urgency, and excused himself to get on the phone. He came right back, apologized, and continued where he had left off, instead of forgetting, like I'd assume some doctors would. Basically, I believe there's nothing to lose here, as I've decided he's the best doctor I've ever been with. I absolutely recommend you to him!

Caring for an elderly family member can seem impossible at times. Without the assistance of Dr…read more Wang, it would have been. He has been a concerned and compassionate resource, helping to guide our family in a most trying time. His staff is dedicated and hardworking. Together, they are truly a God send and we could not be more thankful. Highly recommended for their indispensable support of the community! T. Soper

Belated review for Dr. Yi Wang. He is incredible. Not only has he taken great care of my health,…read morebut he is also kind to speak with at every appointment. A regular routine checkup with Dr. Yang five years ago revealed that I had a medical issue. He instructed me to check into the hospital immediately, and he went out of his way to visit me in the hospital in the evening to ensure I did as he instructed. It's rare to find a doctor who combines such personal touches and care for a patient with outstanding quality medical care. I wholeheartedly recommend Dr. Wang and his entire support staff. I hold back a point because his availability at the office has been cut short recently.

A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

I sought care from this allergist because I had previously experienced a freak anaphylaxis incident…read moreand wanted clarification on what caused this reaction. In a follow-up appointment, drug challenges were explained as a way to identify medication allergies. Based on that conversation, I thought we would discuss whether testing could help identify which medications within the NSAID family I could safely use. Instead, I was met with an astonishing level of dismissiveness and condescension. Rather than thoughtfully discussing my options, I was told that pursuing a drug challenge was not worth the time. His advice was to drive to a hospital parking lot, take Advil, and see what happened. If I experienced another episode of anaphylaxis, I could then check myself into the ER. I was stunned. This was not only unprofessional, but reckless advice to give a patient. I came seeking medical guidance to avoid another medical emergency, not to be told to conduct my own unsupervised experiment and hope emergency services were nearby if things went wrong. The interaction was so disrespectful that I immediately stopped seeing this physician. To this day, I remain angry about how I was treated. Patients deserve to be spoken to with professionalism, respect, and basic concern for their safety. My experience reflected none of those qualities.

Service is horrible! Our appointment was at 930 am for results and 1020 am . 50 minutes wait and…read morestill no Dr. we finally asked front desk to do telehealth appointment since my husband needed to go to work. We were still charged our co-pay.

Not a pleasant experience at all. I've had this doctor listed as my primary care physician on my…read moreinsurance card for over two years. I called the office today to schedule my annual physical check-up, and the doctor himself answered the phone. He ran my insurance information through the system, and after verifying all the necessary details, he informed me that he is no longer accepting new patients. This is beyond ridiculous, and I wish I could leave a zero-star review for this unprofessional practice.

Dr. Ou has been my primary care physician for years. He listens and cares so much every time with…read moremy concerns and problems. I don't think I can find any doctor so respectful and knowledgeable. I always appreciate his office staff, they are also so helpful.