If I could give this business zero stars, I would. Terrible attitude and absolutely zero care…read moretoward customer service. I purchased a Plum District deal for eyelash extensions and called today to make an appointment for a few weeks from now, right before my wedding. The man who answered the phone, who also sounded like he owned the business, told me very rudely that he's "not doing those deals anymore" even though my coupon was nowhere near expired. When I asked why he said it was because he was breaking off from Harmony Beauty Spa. I said that didn't he have an obligation to honor previously purchased deals and he said "no, I'm not doing that." He offered no apologies or guidance on how to potentially get my money back, and instead was just a total jerk and kind of ruined my morning. The real kicker is that, after a couple of minutes on the phone where it was clear he was not going to be any help, I told him I would be writing him a negative Yelp review, to which he said "I don't care, I'll just pay to take it off." WOW. Clearly no concern whatsoever for customer service. Yelp, if this review is removed or "hidden," I will be shocked, appalled, and mostly totally pissed. Don't play your supporters like that. This business does not care about its customers and is absolutely not worth supporting.

This place is RIDICULOUS. After spending $150 on eye last extensions last month (via a groupon…read moredeal) I was totally hooked. BUT, my lashes were all gone within 2 weeks and the lady was so busy she couldn't refill. So I found Harmony on a Groupon instant deal and let me tell you... AMAZING. It took Vicky less than an hour to give me totally natural (but natural in that was that's blessed natural...like you hate the girl who naturally has lashes like these), thick, beautiful lashes. And, unlike the place I went before, I didn't have any stinging, no eye lashes poking into my eye ball, and when I woke up the next morning, there were 0 fallen soldiers on my pillow case. Honestly, I can't stop recommending this place. It such a good deal and the quality is so good. And I sleep on my stomach, with my face plowed into my pillow like I'm trying to eat it.... but my lashes still look good. Go go go!

Looking to leave feeling Beautiful & Relaxed?…read more Lady Dy styled my hair for years! Braids, weaves, crochet braids, you name it! Very positive and calming atmosphere. Reasonably priced.

Dyesha is an expert at weave, lace fronts, hair braiding and especially cornrows…read more Dyesha has been doing my hair for the past 6 years now. I first took notice of her incredible talent at doing cornrows. She is probably one of the most creative and precise cornrow braiders I have ever met. What appreciate the most with Dyesha is that she listens. She is very attentive to what hairstyle I want and will study the pattern days before our appointment. Dyesha is also very honest and will give you honest feedback and advice as to what steps to take to protect your natural hair. Finally Dyesha is loads of fun, she is always ready to take a risk creatively and is damn good at doing it! Don't waste anytime, book an appointment with her asap, you'll be glad you did!!!!

Jeffrey - He love what he does and it shows!…read more I first met Jeffery at Aveda hair institute in SF when he was a student. He did a really good job cutting my hair then and you could really tell he has a passion for what he does and so I followed him on Instagram. When it was time to let go of my long hair I knew I wanted to go to someone who would be sensitive to the situation and take care of me and I thought of Jeffrey. I messaged him about what I wanted and he got back to be very quickly and we set up an appointment. Once I got to the salon, he was very welcoming. We talked about the type of hairstyle I wanted and I told him I was going to donate my hair so he could prepare it properly. Jeffrey took his time preparing my hair - separating it into little braids. He made sure to ask if I was ready before he mad the cut, which I appreciated. He took his time making sure I had the perfect haircut. Go to Jeffrey. Jeffrey will take care of you no matter what your hair care needs are.

Love this place and all staff are great , Rhonda , Morgan and Rhonda J absolutely the best . I've…read morebeen going here for my sister locs from start to current 7 years and Rhonda J is the queen of sisterlocs , my son goes to Morgan for his locs absolutely the best . They also have their own hair food that is amazing for locs health . Awesome vibes great place for hair care for entire family .

Riana is the only one I trust with my lashes. She always…read moredoes an amazing job and goes above & beyond when I ask her to recreate a look. If you're looking for a lash tech look no further she will have your lashes POPPINN

For my first time trying lash extensions I'm so glad I decided to go with her. She's so good at…read morewhat she does and was very patient with my twitching eyes. Overall I loved the lashes and will definitely be back!

**CRAPPY CUSTOMER SERVICE - BLAMED ME FOR NOT CONFIRMING APPT WHEN WE ALREADY CONFIRMED VIA…read moreEMAIL!!!" ***THEY DO NOT TAKE CREDIT CARDS AS LISTED ON YELP*** I made an appointment via email to Sandy for eyebrow embroidery. Here's the direct email chain copy & pasted, verbatim. Me: I was interested in getting this done (eyebrow embroidery) and want to know your availability. Sandy: Do you prefer Cupertino or San Carlos location? Me: San Carlos Sandy: For San Carlos I can do 5pm on Sunday 7/20 9am on Monday 7/21 11:30 am on Thursday 7/24 9am on Friday 7/25 Let me know. I can only take cash in San Carlos since I don't have machine over there. Me: Let's do Sunday, 7/20 @ 5pm. Will we start with a consultation so that you can explain the different options? I just want to make sure that I get the most natural look. Please let me know the price range so that I can make sure that I bring enough cash. Sandy: the price range is $350-450. ok lets do consultation first. See you at 5pm on Sunday in San Carlos Me: Will I be able to get it done that day too? Sandy: sure i already reserve 1.5 hours for you. As you can see Sandy has already confirmed that she reserved 1.5 hours for me. Sunday comes, I move my plans around and rush so that I can make this appointment. I even stop off at the bank last minute because she said "CASH ONLY." I arrive in front of the shop at 5pm sharp and the place looks like it's gone out of business. I knock on the door, no answer. I email Sandy, no answer. Finally, I call the other location and ask where I can find Sandy. Well, it happened that she picks up the phone and first thing she says is "umm.. you have an appointment with me?" Yes, we were emailing back & forth and we decided on Sunday at 5pm. "Ohhh.. umm.. I'm actually still in Cupertino," can you wait for me there until 6pm?" WTF!?!? No, I can't wait until 6pm!! It was hard enough for me to do 5pm today but I'm here - with my wad of cash but nowhere to spend it. "Oh.. well, you never confirmed." WHAT!!!!??? I NEVER CONFIRMED??? DID THAT LAST EMAIL NOT SAY "I HAVE RESERVED 1.5 HOURS FOR YOU ON SUNDAY!!??" I can't believe that she tried to throw it back on me! If Sandy was more apologetic about it and offered to make it right, I would have gladly considered on giving them my business still but I barely even got an apology out of it because she insists that I did not confirm. WELL BUSINESS OWNER, IF YOU WERE NOT SURE THEN YOU SHOULD CONFIRM!!! You have the business in the palm of your hands and yet you didn't want to take that extra step to CONFIRM AGAIN, if YOU were uncertain. A COMPLETE WASTE OF TIME!!

ABSOLUTELY DISGUSTING SERVICE. And to think I never ended up actually getting any!…read more The owner Shirley, upon hearing the magic word "Groupon", refused to book me for a weekend appointment as it would interfere with her regular-priced business. Well what is the point of having a Groupon offer if not to attract new clients?? As Shirley pressed me 3x to make a WEEKDAY appointment - "can you come in on a weekday? No? How about Friday. Friday?" Um no Shirley. I have something called a J-O-B during the weekday that I am not going to leave in the middle of the day to get a facial for. After telling me that the 3 weekends ahead were booked, she finally relented and booked me for a Saturday (GASP!) appointment FOUR weeks from that date. Should have guessed what would happen....... On the day of my appointment, I circled around the block 6x to find parking as the place is located in an old dowdy suite along busy El Camino around the corner from a Shell gas station. Yes. Fancy. Finally found parking 3 blocks away. As I trudged into the old nasty looking closet that they call a door, I announce to the receptionist, "Hi, I have an appointment today at 3pm." Receptionist : "Um. You do?" "Yes- I booked it about a month ago with this lady with an accent?" "Oh yes- that's the owner Shirley but I'm sorry no appointment booked for you today." End of story. No follow up phone calls or anything whatsoever that resembled an apology. I filed a formal complaint with Groupon and should have taken the other Yelp reviews more seriously where Shirley herself responds back to negative reviews by stating and I quote, "However if you think that "it was not worth it," We wish you the best for finding a spa that could satisfy your need in San Jose." Note to Shirley: We are nowhere NEAR San Jose my dear. This is called the Peninsula. And we don't -and will not- put up with your shady "business" practice either.

This is a bit delayed, but I went to Yolanda sometime in March of 2013 after doing some research on…read moreyelp since I badly needed my brows to get redone again. I just moved to San Leandro about a year before and I was used to getting mines done at Faces Plus in San Francisco, but after the last time I went, they didn't do such a good job so I decided to look elsewhere. I found Yolanda and made an appointment and she was very sweet and knowledgeable. She fixed the arch on my right side and drew out the brows before starting. She took her time which I really appreciate and they came out better than I could've hoped for - waaay better than even my first time at Faces Plus! She gave me a little package of ointment and told me what I should and shouldn't do to take care of them so they wouldn't fade as fast. I will definitely be going back probably in a few years to get a touch up, I'm so glad I was able to find this place. Thanks Yelp!

LOVE LOVE LOVE Yolanda not only does she have the skill and certification to beautify us all, she…read morehas a heart of GOLD!!! I contracted Yolanda for a huge community event in Oakland where we work with underserved and at-risk communities to provide the gift of some hair and makeup pampering and a family portrait for the holidays! Her work is gorgeous, I will be posting a photo, but again, the woman is a beautiful girl inside and out! Congratulations on a successful business and I would highly recommend her for all of her services!!!

We had a women's networking event here. Got a chance to meet some new lovely ladies. Sharing what…read morewe do, encouraging and supporting one another, enjoying each other's company with a little yoga mixed in. Thank you Anna for opening your space to us. You are a gracious host. See you soon for another event.

I have gone to Ana for years and have followed her wherever she goes since she is the only…read morehairdresser I trust with my hair as others have completely let me down. Ana specializes in many different styles. I have curly hair and she knows how to style it, which is not a skill many possess here in Alameda. She has also added clip in extensions to my hair before (for my baby shower ), done braids 3 times, done 4 wig installs, cut my hair when I've told her to chop it off and dyed it all sorts of different shades. She is a master in her craft and great to talk to. She also offers complimentary drinks and other services at her shop. Stop by and you won't regret it

It's amazing how good you feel once you get some lashes put on! A friend of mine who is very fair…read morelike me had some beautifully natural brown lashes on. When I saw them, I knew that I was going to see Masami. Was feeling washed out with my blonde hair, pale skin and blonde eye lashes. The minute I walked out I felt more self esteem and a bounce in my step. Her lashes where just what I needed as a pick me upper. Highly recommend seeing her! Her office is so cute too, with nice art pieces and a very modern look. :)

I left feeling and looking drop dead gorgeous. She's a true artist and I'll be back for refills.read more