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    Nappy or Not

    3.2 (66 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

    Services - Nappy or Not

    Eyebrow services

    Haircut

    Waxing

    Nappy or Not Photos

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    Recommended Reviews - Nappy or Not

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    Reviews With Photos

    Additional Confirmation of appt on app
    Carla M.

    Confirmed appt ... when I show up they tell me i don't have an appt so I show them the screenshot they say it's not confirmed then I show them the confirmation and they say well I ddnt see it. This is my only weekend off this month ... I go on vacation in a week and this booking is the day of my bday dinner! I get it mistake get made but to turn me away with out correcting their error is unacceptable. How does a business operate like this ???!?

    Chalwe R.

    Ask Jeffrey, his the best he so good at what he does and made me feel so secured and works with me to get the best results . Rowanda and the rest of the Nappy or Not are supper fun . They make your feel like you are part of the the family . That's what Nappy or Not instills In the client a sense of belong ness. Thanks for making me part of the family NappyorNot Team.

    $200 and 4 packs of hair in a 5 hour period. Absolutely terrible.
    Ryean K.

    The worst braiding experience I've ever had. I'm literally writing this a mere 15 minutes after leaving the salon because I'm so frustrated and dissatisfied with the results. I should've known there would be an issue when I messaged them and received no reply, but I'm in a bind and my usual braider is out of town. I arrived 10 minutes early for my 1PM appointment and was told to sit in the main salon and wait. The braider shows up around 1:10 boasting about how he's always late (???) and proceeds to ask me what I want. I wanted medium sized braids that are about 2 inches longer than the end of my natural hair. Everything is great up until I hear him say he has someone coming in to get their hair flat ironed. I'm lost because half of my head isn't finished being braided. The other client comes in and he literally......says he'll be back in a few minutes around 3:30. I managed to finish the rest of the book I was reading and he comes back to finish up. It's around 4:30 when he finally gets back to me but then someone in the shop said the internet was out so he went to go fix that too. Fast forward to 5:45 and my hair is almost done. I get up to check and he decided to not give me a middle part? Maybe I'm in the wrong for this one but why would anyone ever want a chunky braid off-balancing the style. The worm braid was fixed and I got my middle part, hair was dipped and I go to pay. It's $200. Online It's quoted as $150 and up, however I assumed I would fall at the $150 price because the braids are literally at my shoulder. I'm told because of the size of braids it's $200 and if they were jumbo they'd be $150. What kind of fake nonsensical math is this. Length and width should be a factor, so whyyyy on this blessèd Earth is this $200. I also purchased 4 packs of hair for this, assuming only 3 would be necessary but I like to have extra just in case. He somehow ate through all 4 packs of hair. It doesn't make any sense! There are barely any braids! And it's short! When I stood up I saw a bunch of wasted hair on the floor. Irritating. My usual braid length is mid back and 4 packs is all I need. Add an extra $20 to my overall total. I'm upset. I'm venting. I'm going on a trip to celebrate graduation and my birthday on Tuesday and now I have this hairstyle that for some odd reason took 5 hours to complete and cost me $223 because the have a card charge fee. Disappointing.

    Lexie's two attempts at coloring my hair. FAIL!
    Tarzine J.

    My review and experience at Nappy-or-Not salon STYLIST: Lexie Terry SERVICE: Color DATE OF SERVICE: 4/25/15 and 5/8/15 OVERALL EXPERIENCE: Not good and will NOT recommend for color. OVERALL RATING: 1.5 out of 5 DESCRIPTION With my first appointment with Lexie maybe I did not explain what I wanted clearly, and after I got home I really did not like to color and made a followup appointment to lighten the color. Maybe it was a miscommunication between the stylist and the client, although I did bring in pictures of what I wanted. With my second appointment with Lexie, I clearly explained what I wanted and even brought pictures to show and explain what I wanted. (please see attached picture) PROS I was able to make a same day appointment CONS 1. The salon was dark and I was unable to really see the results of what was done until I got home where I had better lighting. 2. I felt like I was playing "musical chairs", because I moved from one station to another. 3. The process of going blonde from dark brown where was not fully explained to me, and neither were the steps involved. The stylist mentioned that she was adding bleach and just started adding bleach to my hair. 4. I don't feel that the stylist listened to me the second time even after I should her pictures of what I was trying to achieve. 5. I also felt like the stylist was NOT fully knowledgeable about what she was doing because she kept asking for owner of the salon approval like it was teacher/student relationship. 6. I was charged two different prices for color and bleaching, and the stylist did not use any toner and/or suggestion I use a neutralizing shampoo after bleaching to tone brassiness. ISSUES - The stylist did not listen to what I wanted - The stylist and/or the salon failed to explain the process of a color change - The stylist and/or the salon did not make any suggestion of what I should used to maintain the color - The stylist made excesses such as "I did what you ask" even through she did not do what I ask. - The stylist and/or the salon had not accountability for what transpired. - When I call and sent pictures of the problem I had with the color the salon wanted to charge me an additional $20 to tone down the brassy orange overtones, but the stylist text me the next day and said she would take care of it. - The owner of the salon never reached out to me and only sent messages via the stylist or another person working at the salon.

    Jauna Caprice C.

    Man I have been to at least 4 different shops in the Oakland area... I think ive found my hair Home lol... Jeff was so welcoming and professional and funny.... the whole salon was hilarious they treat u like they have known u a long time... i felt super welcomed and my hair omgggggg it came out sooo niceeee usually ill get a style and go home and take it out because i wouldnt like it... but Jeff did his thang on my hair its so cute and he did some loc repair he was great i will be going back you should go too!

    Razelene N.

    For braids, curls, up-do's, prom, weddings, or whatever... you need to come see Jeffrey at Nappy or Not in Oakland! He is my Uncle and made my prom hair wishes come true with side braids and curled hair, just by showing him a picture of what I wanted. His braids are always on point and can be styled in practically any way you want. All the other hair dressers were very welcoming, playing upbeat music, having a good time, and sharing good vibes. I would definitely come back!

    Thanks Odi!

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    9 months ago

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    3 years ago

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    3 years ago

    Excellent Service! Accommodated our last minute request! The experience exceeded our expectations! The best salon with excellent service!!

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    8 years ago

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    10 years ago

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    7 years ago

    Shitty service. I walked in and asked for service. No one spoke to me or acknowledge me for 1 1/2 hours.

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    8 years ago

    Yo! Jeffery got some mad skills on the locks and braids!!! Holla at yo boi!!! I would have given him a if they had it.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Nappy or Not

    How much is it to start locs?

    I paid $80. It depends on how small you want them. I have really small locs almost sister locs. Nappy or Not did not start my locs. One of their old employees started my daughters locs and she charged the same $80.

    How much to retwist locks?

    The price to re-twist your Locs is $80.00.

    Don’t See Your Question? Ask Away!

    Review Highlights - Nappy or Not

    Rhonda did an amazing job on repairing my starter locs that someone else terribly messed up.

    Mentioned in 12 reviews

    Read more highlights

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    Janice does such a great job with my lashes. I am really happy since I've been going to her (for…read moreabout a little less than a year now). Not only is she super close by, making logistics a breeze, she is also an artist and a perfectionist! She is so good at making my lashes just right for my face and my eye shape. She listens to me and is always polite, patient, and attentive. I'll tell her certain things that I like and prefer and she always does her very best to be super accommodating. I find her price point to be extremely fair. Especially for the work she does. Easy when it comes to scheduling too. Very communicative and as sweet as can be. You go Janice! The space is shared and open. I'm used to private studios when I've gotten my lashes done in the past, but the building interior is so large, with high ceilings, that it doesn't matter that there are other people around. It gives Grecian vibes with these big ornate columns in the room. The aesthetics are cute and pretty in the shop too. I always appreciate the little touches in the bathroom.

    This review if for Hayley's eyelash extension service (I had an old review at her previous location…read moreso this is long overdue). I wish I had a more glamorous photo to share of my eyelash extensions but I decided to just take one now on a whim for this review. So this is what my lashes look like, straight out of bed, no brushing. This is it and it looks great. This photo is taken a couple days after a fill. Hayley is very good and I get the impression that she takes a lot of pride in her work. She's actually pretty fast given that she lashes almost every single lash, if not every single lash. I would know since I used to get "one to one" lashes with her. I am pretty particular about my extensions. And for me, her extensions last a long time. They still look really amazing at the end of 4 weeks. I also personally like them "not too long" since I also wear glasses and I like a mix of lashes. Hayley is really wonderful at what she does. I appreciate that she allows me to relax and sometimes even fall asleep during the fills. Even at 39 weeks pregnant with a giant belly, she offers these wedge pillows to make you more comfortable so you can lie on your side for the fills--which I think is very thoughtful and kind of her, especially because it seems like an inconvenience for her to be lashing at a weird angle. I actually have tried a few of the other technicians (Sandy and Daisy) and they are also very nice and good at what they do. Hayley is my favorite though so I will be getting my lashes done by her for as long as she is working! I've been with her for four years now. I highly recommend her. I'm sure she also provides other services that are wonderful, but I have yet to try them. Thanks Hayley!

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    Cocoon Day Spa Oakland - Rockridge

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    I visited Cocoon Day Spa in Rockridge for a model lash lift service and it was a great experience…read more I believe the aesthetician was Susannah and she was training someone new (although I forgot their name unfortunately). The service was thorough and I thought they took their time to make sure my lashes looked nice. I will say I did expect a little more information on the different steps during the service or some aftercare instructions. Regardless, I was happy with my lash lift and the results were better than expected. While I have visited this spa for occasional massages and facials in the past, I'd consider returning for lash services in the future. Customer service was friendly and attentive and the spa is cozy and modern. The check in and check out process was easy and efficient. The location is convenient and easy to find. There is street parking available but this can vary depending on when you go. Alternatively, you can also park on a nearby street and walk over. Overall, a solid spa with plenty of services and spa treatments. Worth visiting if you're nearby.

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    Post chemo, my hair, eyebrows, and eyelashes are in the process of growing back. I felt like I…read moreneeded some help with making my brows look fuller. Based on the reviews here, I decided to come in for an eyebrow tint, plus I requested eyebrow mapping, to help even them out. First off, I have to say the space itself is so fun and welcoming. I loved the color scheme. You really feel like you're treating yourself to something special. I'm extremely happy with how my brows look! The color and shape are perfect. As someone that doesn't wear makeup, I was relieved that they look so natural. It's exactly what I needed to help feel a bit better about how I look during this phase of hair regrowth.

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    Nappy or Not - hair - Updated June 2026

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