Pricing here is extremely inflated…read more I was quoted about $6,000 for a custom platinum setting, which I later purchased elsewhere for $945 including CAD design, appraisal, and third-party verification. When I declined, I was told it would still cost over $1,000 just to set my diamond into a completed setting with no modifications required. I was also quoted $4,700 for a ~5 dwt platinum band. At the time, platinum spot was around $103/dwt, making that pricing very difficult to justify. I ended up purchasing an identical 6.5 dwt band elsewhere for $825, again with appraisal and third-party verification included. This felt like aggressive markup rather than pricing based on actual materials or labor. Communication was also lacking, I was told emails and voicemails had been sent, but I never received either. I would strongly recommend getting multiple quotes before doing business here.

Well, I know now know what time it is after having batteries replaced in 10 watches…read more They have some very lovely jewelry in those cases.., be careful

I had such a great experience at this small jewelry store! I came in just to have a watch battery…read morereplaced, and the customer service was truly outstanding. My watch handled my watch with care and was ready quickly. It's rare to find that level of personal service these days, especially for something as simple as a battery replacement. I'll definitely be coming back for any future jewelry or watch needs and highly recommend them to anyone looking for honest, quality service.

Quality work on jewelry handed down from family - and he also was able to pop in a battery & fix a…read moreband on an older watch. Would recommend highly

The woman who answered the phone could barely speak English - I said my order THREE times because…read moreof that - I did not get my guacamole and chips and got the wrong burrito - I called and they blamed it on my husband who picked it up - I had to speak to 3 people to let them know what happened - horrible business people - the worst - never again

"Carmen Q Hinckle is a Bay Area artist whose jewelry fuses elegance with everyday wearability. "…read more"In her studio in Mill Valley, California, she hand-forms each original piece using traditional goldsmithing techniques. She also designs furniture, lighting, and architectural elements. Carmen's designs can be interpreted as landscapes in metal, with a richness and depth inspired by nature. Her intention is to "offer jewelry that encourages each individual to express their creativity through the ancient tradition of adornment." I stumbled across her jewelry line earlier today. I must say I am not usually one to rave about things like this, but she has created a line that is stunning. Her use of color and metal combines a sleek elegance with a hint of casual timelessness.

I brought in my Seiko watch band to be adjusted. Service was quick and accommodating. Walk-ins are…read morewelcomed.

The ladies who work here are so kind, sweet and genuine. They never try to sell you anything you…read moredon't want and work tirelessly to find something you love. I wanted to find a band to compliment my engagement ring, and mind you, I'm very picky, I know what I want. We spent a few sessions looking for what I wanted, they sent some stuff over from another store and also brainstormed with their other employees. At the end, they weren't able to find something I wanted, which was fine, but I appreciated all their research in it. Terry and her team are amazing. I ended up resizing my ring here. It was very affordable and they were able to do it in a few hours.

Meh. Selection is okay, I saw a cute handbag that I would have bought except that the saleswoman…read morekept following me around very closely. I'd walk 15 feet in one direction, and she'd be 5 feet away. This happened three times. WTF? I'd just shopped in Mara across the street and did not get that sort of treatment. She greeted me when I entered, but never did ask me if I needed help. It's stores like this that make me return to online shopping where I can browse without some saleslady giving me the side-eye and an unfriendly vibe. Weird.

Excellent, owner Ginger is very professional & helpful as are her staff. Reasonable prices. Classy…read moreestablishment. Thank you

I greeted them rather than be greeted by the two men up front. I waited to look at a necklace for a…read morejust a couple of minutes. The two of them were helping a lady check out with three blouses... I'm not sure why both of them had to help her, but that's fine. I had a lunch to get to so I said I would be back and then I was asked if I was a "part of the wedding"... I said no. Forgot to go back so before I got too far away (as I'm not local), I called to see if they could just give me the price on a necklace that I was really interested in so that I could turn around and go get it. However, I was told they're too busy, even though I knew exactly what shelf and what holder the necklace was sitting on, he couldn't check that for me. It's not that the end of the world but at the same time where is the customer service... Do you actually want to make sales and help people or not?

Great antique store in Novato that is set up with multiple vendors and endless nooks to explore…read more The goods ranged from true Antiques to vintage inspired to "hey my grandma had that when I was younger!" type items. What also stood out was a great collection of vintage posters, including some not-so-vintage but still cool framed promotional posters from the Sausalito Art Festivals over the years. There is plenty of free two hour parking nearby so take some time to browse or shop at your leisure-there is a lot to look at! Prices seemed on par with other similar antique shops. Definitely worth checking out if you're in the area and want to get your antique on...

Spiral jewelry has lots of unique, designs and wonderful gemstones and semi precious stones. I…read morealways love shopping there.

Lovely shop! Great location, unique items and jewelry selection, wonderful staff! A pleasure to do…read morebusiness with!

WHere has Sage and its wonderful owner gone. All of a sudden it is not there anymore. Grant St…read more will not be the same. Five stars!!!

One of my favorite places in Novato. I can always find a great gift for any friend or family member…read morehere for birthdays and holidays. They are great about packing delicate items for shipping. And usually have awesome pieces on sale. Worth a trip to downtown Novato!