Very friendly and knowledgable. They fixed my watch and pair of gold earrings. The service was…read morequick and affordable.

Needed a wrist watch battery replacement. Rain did it lickety split!…read moreShe's the absolute BEST!

Visited prominently located jewelry store thrice, once for a purchase a subsequently year later…read morefor a repair. Ryland was very helpful with the sale. And Jamie was incredibly helpful with the repair. I appreciate it how Jamie worked with me to find the best solution and/or resolution. They had quite a selection of popular designs for rings. The store and customer service sparkled.

I don't get why people like this place. It may be OK for watch or jewelry repair, or to buy an…read moreengagement ring or piece of jewelry, but it not a great place to sell gold or jewelry. I am considering selling a couple of pieces of gold jewelry and was hoping to get estimates. I also have a ring that needs to be reshaped and possibly resized, and a necklace I want shortened. The jewelry was inspected but not weighed, and the price quoted was probably 1/4 of what I received from other places. They criticized the ring and initially told me it was chipped, which it was not, and said the time and cost to cut a simple gold chain would be high and take a long time. Based on the customer experience, I would never go back. Take your time and shop around, as there are a lot of better options, including The Gold Drop in San Rafael, and Prince in Sausalito, both of which excelled at customer service and provided much better pricing.

Was sent by my buddy Isaac and it was a great rec Honestly…read moremight not go anywhere else Def recommend

What a gem of a store nestled among the tourist spots on Bridgeway. I was referred here by The Gold…read moreDrop in San Rafael to fix a bent ring and shorten a necklace, and I'm so glad I followed through. While I was there, I also had them look at some wedding gifts and jewelry I no longer use to get an idea of their value. The shop itself is lovely, and Alan was incredibly knowledgeable, patient, and generous with his time in answering my questions. The customer service really stood out as there was no pressure at any point, just honest guidance and a genuine willingness to help. I felt comfortable and confident in their advice throughout the entire visit. I truly felt I could trust their opinions and would highly recommend Prince Estate Jewelry.

I had my wedding ring designed over 3 visits with Dan Trudeau following recommendations from…read morefriends and family and I still cannot believe how smooth everything went! I was not sure what I was getting myself into or what I even wanted, but knew it would be non traditional and unique. He spent time looking at my inspiration pics and "pulled me out of the ether," regarding what was and was not feasible. Was able to use a diamond from each of my grandmothers' wedding rings. He was transparent about the cost throughout, provided education on different jewels with thoughtfulness around important specifics I would not know to ask about; ease of cleaning, shades of gold, size of my hand, finger webbing, how settings and light will impact my choices, factors that influence longevity and maintenance. He was mindful to not insert his opinion outside of the structural capacity of my ideas, despite my requests. He searched and found different stones for me to see in person, much faster than I imagined was possible. At The final appt before the ring was built, he created wax version of the ring. I was initially concerned due to size/bulkiness, though he walked me through the details of how it would look differently upon completion which put me at ease. The ring was created with subtle details that he learned through our appointments about me; he specifically balanced diamonds on the band to support straight alignment in relation to my specific finger webbing (with only measuring my ring size and eyeballing my hand), "you can go rock climbing in this thing." Overall, this was a special experience I shared with my mother and finance in my home town. I will return for cleanings and highly recommend this place. My mother also had multiple items resized and repaired with prompt and beautiful results. The entire staff was kind and personable. They engaged intermittently along the way with their past personal and professional experience with different stones, designs, jewelers... After our first visit, I was just not sure if I was on the right track in part due to my severe indecisiveness, but all visits after that confirmed this was the right place to be and I am in love with the result. My fiancé was also pleased and appreciated the level of involvement that was asked of him, lol.

I recently sold several gold items here, including a 14k hunter case pocket watch…read more During the evaluation, the items were taken out of view and I was not shown individual weights or a clear breakdown of how the value was determined. The watch, which had multiple gold components including an inner cover, was discussed but ultimately folded into the overall estimate without being separately accounted for. The explanation given for its lower value focused on a "broken crystal," which does not materially affect the scrap value of a gold case, where weight and karat are the primary factors. I was paid approximately $400 for the watch. Without seeing weights or a transparent calculation, I've since found it difficult to reconcile that figure with what a multi-component 14k gold case would reasonably represent. I would strongly recommend that anyone selling gold ask to see weights and a clear breakdown before agreeing to a final price.

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

This place is the BEST. They have designed my favorite pieces of jewelry and the customer service…read moreyou receive every time you are in there is beyond fantastic. I live in Glen Ellen now, and took my wedding bands to a local Sonoma shop to get welded to my engagement ring and I was thoroughly disappointed with the whole process. Their customer service was terrible from the moment we dropped the ring off to the product of the ring. I was so disappointed I realized I should've never gone to another jewelry shop. The ring was bent and didn't even look like one piece. I ended up taking it to Hollingsworth to see what they thought/could do about it and they said they would fix it for me. When they called to tell me it was ready they told me they had to take the old welds off and completely redo it. The ring looks AMAZING. Like it was never bent and it looks like it is all one piece. They didn't even charge me more for the time and effort they put into redoing it. I cannot believe the difference in the quality. They are truly the best. I will post a before and after of the job they did. I am so happy I will never go anywhere else!! Even if that means driving out of town for my jewelry. I HIGHLY recommend this place!!!

I needed my antique Mexican silver earring repaired and they were super friendly and helpful and…read moredid a get job, not inexpensive but quality craftsmanship

Pedro was great and super accommodating, strongly recommend!!! We will be going back and getting…read moremore custom jewelry from Pedro, he does amazing customizations with his hands! Greatly appreciated!

Pedro is amazing at what he does! He communicates, sends progress updates, and overall works with…read moreyou to truly capture and create something you'll love. Apart from all that he works fast, finished these 2 projects in less than a month!! Would def recommend and have him as a permanent jeweler.

I was looking for a place to get myself a beautiful diamond ring, I did multiple researches and…read morecame across Hung Phat with lots of great review. Since I am from far away, Socal, I saw that Sao Mai has many great review for being very helpful and super attentive to details to make sure clients get the best option. I ended up placing a deposit even before coming into the store in person as she sent me lots of ring setting options through text message and proposed many great diamonds with good prices! She helped giving lots of useful input in choosing a ring I like, and it turned out to be stunning!

Was looking to have a bangle repaired for my wife and get some jewelry cleaned after visiting a few…read morejewelers in the center I chose hung phat because they were polite and welcoming can't say the same for some of the other jewelers in center anyways walked in and was greeted by almost everyone and Kris walked up and asked how she could help me she patiently waited while I explained what I wanted and went and spoke to the repair jeweler and came back and gave a very fair price and also cleaned my jewelry at no additional cost thank you Kris and hung phat jewelry for a great experience will be back in the future

I first met Simon in 2011 when I wanted to sell gold jewelry that I no longer wore or liked. I'd…read morebeen to a few of those "we buy gold places" and they turned out to be liars and thieves - they tell you stuff like "that isn't 14 k gold, it's 9 k" and Simon proved them wrong! I trusted him completely and got a very fair price for my gold. Since then he opened this location and I've still very pleased. I've had pearls restrung. I took a friend there for a custom sterling silver pendant she wanted for a friend. I've had jewelry cleaned and prongs tightened. I'm about to go there to have a watch cleaned and a new strap put on. I trust Simon and his wonderful staff, in particular the charming brunette who works in front. Your jewelry and pocketbook are safe here.

great experience dealing with the buyer at this company and receptionist Mellissa very pleasant to…read moredeal with.

I couldn't be happier with the service I received from Mark! I brought in an antique charm that had…read morebroken, and he treated it with great care. Not only was his pricing very reasonable, but he also completed the repair in half the time he originally quoted. The craftsmanship was excellent, and the charm looks wonderful again. It is rare to find someone who combines skill, honesty, fair pricing and exceptional customer service the way Mark does. I would highly recommend him and Valentinos to anyone looking for a jeweler they can trust. Thank you Mark for an outstanding experience!

Highly recommend this jeweler (and I've tried others...), their expertise, professionism, and…read morecustomer service are all top notch! I appreciate their honesty and trust them with all my fine jewelry needs. Thank you!!