I brought in my old iphone 6 with a shattered screen to see what can be done. Alex was polite and…read morehelpful in explaining my options and how long it would take. He got it fixed right away in 20 minutes so that I didn't have to make another trip to the store later. The phone now looks like it is brand new, and the fee was exactly what I had hoped for. This also saves me money from having to buy a new phone. Thank you, and I recommend this spot for iphone repairs.

Allowing walk ins is genius. I walked in and came back 30 minutes later to an iPhone 13 Pro Max…read morewith a replaced battery! He's the best!

Great service, answered all my questions, available immediately, friendly, good people relations. I…read morethink he said his name was Jeffery? Will recommend place to others. Reasonable price.

Unfortunately, the glass on my laptop cracked, I swung into the big box store at Cascade Station…read more(BB) to get the repair priced out. Not only were they rude, arrogant and telling untruths from the get go, they seemed to just grab a price out of thin air and quotes me that number. I walked over to Ifix never having been here before, and found the employees to be professional honest and easy to work with. The glass was ordered and although it took a bit longer to arrive, the work was done correctly. Unfortunately, the mouse USB was left at iFix and realized it hours later. When I called it was confirmed the USB was there and Lucas dropped it off at my home. What awesome customer service. For future needs I will be going directly back to iFix and would recommend you go there as well for your phone, tablet and computer needs.

Came In to get my charging port fixed and they ended up fixing it there in about 5 minutes free of…read morecharge, the worker there was really nice highly recommend this place

Stephan and his crew at Simple Phone solutions are simply terrific. I came in with my iphone 15…read morepro... literally *just* after 1 yr warranty expired (ok 2 months after)... had my home screen button not working... i was quoted elsewhere about 300 to fix.... Stephan (apologies if spelling wrong)... said -- here let me look.. and 5 min later and NO COST TO ME... button working and problem totally solved. I TRIED to pay for him to fix but he wouldnt accept my payement... just my gratitude. He said..." have a blessed day". Yes-- yes indeed i am blessed to have found a great phone repair shop in metro Vancouver. Thank you Simple Phone Solutions.

My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

Hubby took his iPad in to get the cracked screen replaced. They did an excellent job for fair…read moreprice. Would definitely recommend!

What an amazing young man!! Michael will hook you up. Great…read morecustomer service. Very knowledgeable. Above and beyond.

Got my iPhone fixed and after they fixed my laptop. Great guys! Really happy to have taken my tech…read morethere. Prices were honest and standard and the surface was superb!

I had to urgently replace my phone screen, as my phone is both for business and personal use, so I…read moredecided to look around. After being quoted at another phone fixing place for double the price, I came to My Broken Phone. Not only did the employee greet me as I walked in, but he fixed my phone within the hour! I'll definitely un be coming here again if my phone screen cracks!

Phone was fine until all of a sudden I couldn't fully insert charge cord. I couldn't see anything…read morein it but every plug I tried wouldn't work. By chance we were going by and saw the store. I brought the phone in and the young guy took it in back for a minute and then gave it back saying it had dirt/lint, which I couldn't see. He refused to charge me. A great place I'll tell everyone about.

Left my son's iPhone for a screen repair and have tried to call repeatedly day after day to see if…read moreit's working and there's never an answer; it goes straight to VM. I would think a phone repair business specializing in phone technology would have their own communication lines at least working. I've also text and emailed but no response. The following Saturday actually went to the store front and a sign was on the door stating they'll be back shortly. We waited an hour and doors were still shut. I'm wondering if we'll ever get our phone...?!!!

Could not have been easier shopping here. They have a good selection of used phones at all price…read morepoints, and the salesperson was helpful, honest, and knowledgeable. I got a killer deal on exactly what I needed. I had been looking for a phone on Offer Up/CL but was nervous about buying from a random stranger since I know nothing about tech or anything. I felt good buying from this small business, they seem to know their stuff and they inspect all the phones they sell. Got a case for cheap too and they threw in a charger and screen protector.