The customer service at this location was outstanding! Moana, our cashier, was incredibly kind,…read morepatient, and thorough while helping us with our purchase. She made the entire experience smooth and enjoyable. Thank you for the excellent service!

It's essentially a bigger version of stores like Ross, TJ Maxx, and Marshalls. They have home…read moredecor, clothes, beauty, auto stuff, and so much more. A great perk is that they have an Amazon locker here that accepts certain electronics not allowed in most of the other locations, which is literally the only reason I came here. (Price Range): $5-$100 (Selection): They have a pretty decent selection in terms of brands. I saw a lot of Juicy Couture in various departments, for example. (Location): Located across the way from the Tacoma mall. There is plenty of parking, but the area in general can get extremely busy. It can also be sketchy in the later hours andI would strongly suggest hiding ANY of bag or valuables. There are some people that will camp at the entrance of this store, but it's mostly safe. The store itself looked fairly clean and like it had been remodeled (or is new). (Experience): The cashier was pleasant enough. The security at the front area has to let you in, which she informed me was their way of controlling entry into the store. She wasn't the most pleasant, but she wasn't rude either. The only issue occurred with the loss prevention guy clearly wearing a black ear piece, who appeared to be a Hispanic male in his 30s-40s and about 5'9", who decided to instantly follow me based on some unfortunate stereotypes. He followed me from beauty to the women's pajamas area, which is when I decided to capture it on camera. He must've found a new person to stalk, which was unfortunate because I planned to really take my time shopping in the store. I snapped a photo of his back so that you can be aware of him. I deducted stars and I won't be shopping at this location because of this experience.

We found success with all our prom dress needs! I wish I had known about them for homecoming... we…read moreran so many places. They have shoes, purses, fancy sparkly accessories (cheaper than Claire's.) They also have super cute summer clothes to wear under the cap & gown for grad ceremony. One thing I liked is their website has an extensive selection, but sometimes you could find the dress in the store to try on and even if it was the wrong size they could order it for you and have it shipped to your house for free because they're based in California. It took about 3 - 4 business days to get my shoes that I needed in a certain size and a dress that I needed. So if you plan a little bit in advance and they don't have your size they can check inventory and order it for you so you can get within 3 to 4 days you should have it if you're in WA. You'll be notified when the order ships and when your order is expected delivery + a tracking number to watch for it. The girls that work there are sweet, helpful, but not hovering, and will show you what they have if you ask for something particular.

I went in today at this store feeling unwelcomed, had very nice clothes but once i was in the…read morefitting room 20 minutes before closing, two white male cops went inside the female fitting rooms thinking I was stealing because of the color of my skin saying it was time for me to go but the store wasn't even closed when I know it really wasn't time. Being without clothes, they wanted to open my curtain and saying if I don't hurry up they will come in and kick me out. Once i had my clothes on and ready to go, they followed me outside the store and i told the manager why was this happening and she gave me a very NASTY look and IGNORED me. The two male cops kept following me until I was at the food court on my way out. This is very unexceptional, unexpected and inexcusable.

The girl behind the counter was super nice and helpful. The selection of supplies was also great…read moreand the prices were reasonable.

I love the gift section at the entrance to the store. I always end up buying 5 to 10 items to send…read moreoff as goofy gifts. It's just a great space in that way. They have an adequate supply of art products but I wish they went deeper on watercolor merchandising, and especially on watercolor paper and journals. The staff is very friendly and helpful . The downside for me is the concrete floors, and the loud talking of the staff-I get sensory overload and really stressed in the space .

Wonderful customer service! I'm excited to come back. They were so kind, they gave my little a…read moreballoon.

It is with great sadness that I update my 5 star review for Mattice Beauty Supply for what will…read moreprobably be the last time. Mattice was the epitome of the kind of small business that Yelp was allegedly built to support. As the only Black owned beauty supply store in Tacoma that was built with black women in mind (but like Mattice always said, was never exclusively for Black women- other folks need soap and shampoo and hair brushes too right?), Mattice Beauty Supply offered a variety of products without compromising on her integrity. You would never find anyyyy skin bleaching products there. If you were buying developer she was absolutely not letting you leave til you told her what you were going to do to your hair with it so she could make sure you weren't leaving with the wrong one and going to fry your hair. She and her employee Dorian always went above and beyond to help anyone who walked in that front door. She offered the community so much more than a beauty supply store- her community room hosted the widest variety of classes I have ever seen- from art to crochet to hair braiding, home repairs, cooking and letter writing to the incarcerated, she was there to support all sorts of community members in their small businesses. In the year since I first went to the store, Mattice has donated thousands towards kids and other local businesses and even those abroad. The store will likely be closing with her passing, but it will be open on Small Business Saturday (11/29/25) and if you have ever wanted a wig that didn't suck, this is the place to go. I currently own 11 of them from here, so I can vouch for the quality of all of them. If you are a Tacoma local, chances are some of your favorite local businesses are there in part because of Mattice's unwavering support for others. Thank you to the community business that unlike so many others never once used community as just a buzz word.

Just had a great experience with Jay setting me up: quality suit, shirts, belt. Would recommend!read more

My teen was looking for a suit for prom and Jay found the exact style in the right size, on the…read morerack, and made sure we had everything we needed (shirt, tie, socks, and pocket square), hemmed up on the spot, as close to our budget as possible. After combing through shelves of mismatching separates at the big department stores, it was a relief to find such fast and helpful service. Thinking of coming back with my husband to get him a suit, too!

I was working on reupholstering a leather chair seat and found Tandy leather. There are lots and…read morelots of choices of materials, plus they carry Hobby kits and tools in addition to all of the hides and colors and types that they offer. Their staff is knowledgeable and very helpful and the prices are very fair. If you are looking for leather, accessories, and leather, working tools, you may want to check out Tandy leather .

I didn't know what I needed, but the staff walked me through and got me the items and tools I…read moreneeded. They were extremely helpful!

I love this store! The owners are always so pleasant and wonderful to work with! I had a really…read moregreat shopping experience and easily found what I was looking for. Thank you for keeping me looking great and always fashionable!

Ben Bridge is second to none in the PNW ... we have been to many BB locations over the years for…read morecleaning, maintenance, and new purchases, and Tacoma is no exception to their legacy of excellence. Most recently my ring somehow got "squished" an had taken on a slight oval shape and my primary stone was crooked! I was so worried the stone might fall out and be lost forever. My husband purchased the lifetime warranty 10 years ago and it is worth every penny! I took my ring in and less than 2 weeks later, it was returned to me looking absolutely brand new. I am SO grateful!!! We will always choose Ben Bridge when we have a choice and need a quality jeweler that will treat us with respect and kindness.

Acknowledged right away. Jeweler was much more interested in her notebook than providing…read moreassistance. Was quick to show disinterest in helping through her responses to my questions.. As I spoke, she continued to review her notebook. Disappointing. This was my favorite location, have invested much here. Very different experience from many times before.