I always choose to go to this Labcorp location because I feel that it runs the smoothest. I had a…read moresituation with the doctor's order and Famita, the manager, helped me work through it. Great job.

Incredibly long wait times. Huge amount of people waiting in the waiting area. I had an appointment…read morefor 8:45am, but wasn't seen until close to 9:30am. The lab technician was very nice though.

Great experience. I specifically chose NYS based on the high Google reviews, and they didn't…read moredisappoint. Damariz both checked me in and administered my test. She was friendly, professional, patient and explained everything clearly. While small, the clinic was clean and offered free water bottles as a thoughtful touch for those who might have "shy bladder." If this is your first time visiting (like me), my one suggestion is allowing some extra time since the clinic is located in plaza of similar-looking office buildings. I would happily choose this clinic again.

From the owner: Affordable! Reliable! Confidentiality! Great Customer Service!read more

This was my second visit to this location, and the entire staff was fantastic! Jazmine, in…read moreparticular, was amazing--she drew my blood effortlessly and was incredibly kind. I highly recommend this place. I was so satisfied with the service that I brought multiple boxes of SPAGnVOLA chocolates for the staff as a thank-you. Truly appreciate the excellent care!"** - Eric Reid

Very organized and the front desk person is amazing! He understood how to keep the busy waiting…read moreroom moving. Kudos to him and I overheard him calling the Labcorp I had just left helping them get there computer system back on board. Truly wonderful experience!! Excellent care!

I made an appointment in advance specifically to ensure my tests would be done promptly and on…read moretime. I arrived five minutes early, checked in, and then waited 25 minutes before anyone even acknowledged my presence. At this point, it's been 35 minutes past my scheduled appointment time, and I'm still waiting. This raises an obvious question: what is the purpose of making appointments if patients are expected to wait this long? If the office is running behind or unable to accommodate patients as scheduled, the responsible thing to do would be to notify patients or offer to reschedule. We are all busy. Patients make an effort to arrive on time and usually extend a reasonable grace period--but there is a limit. Respect for patients' time matters. We are clients, we pay for these services, and basic communication and courtesy should be a priority. Very disappointing experience.

Clean, well-presented space. Other than that the two ladies at the front who are intended to "help…read moreyou" do not. They rudely abrupt whatever you are asking them and redirect you to the kiosk or they "have to use the bathroom" (Black Lady at the front with glasses). After I asked them for more help, following my attempts with the kiosk, they forgo what they are doing to question if I'm able to "read." Then gets up and teaches me how to use such kiosk. afterwards, calling me up. To then go through the whole process the kiosk initially did. At the point of this incident there was no more than 4 people in the waiting room, "in front of me," if you will. All waiting to be called back or called up to the window where they can assist you, vice versa. I can count 15 chairs in this waiting room. So their excuse of being "busy with others" as they are having the time to come out and instruct me on a kiosk is contradicting. They also both left the window, as I'm writing this review. Unsure of what they could be doing as I'm sure they are not tending a lingual contact point with patients... along with working the back... if so, that is a problem in itself.

The nurses here do a good jub and they are very nice with the patients up on arrival and during the…read moreprocess. The new online reservation and check in works very well. Quick check in and I had the test done on time. The results came fast online via their web site and also through the doctor. Easy to access with ample parking near the shady grove hospital. They are at the end of the corridor.

The staff is not caring. I checked in for my appointment at 11 am today. I was not called even…read morethough my name was listed as checked in. I approached the desk and asked why I was not called even though. The representative said I should take a seat and she would be with me shortly. I sat down and waited over 15 minutes without being called. This business needs to pay attention to customers and follow up with customers. I cannot recommend this business and I have found Labcorp locations are similar in service. Unfortunately they are the only game in town. They can do as they will. La corp, get with the program!

Quick review but I did like this Quest. It's inside the Safeway but it's a nice spot to quickly get…read moreyour labs done. The staff that was working on me was very nice and she took good care of me during my blood drawing. The place is small but there are plenty of chairs. Will come here again.

I will never return to this lab and I strongly advise others to avoid it. The phlebotomist who was…read moresupposed to draw my blood was extremely rude and full of attitude. I ended up canceling everything and walking out. People who don't know how to treat others with basic respect are in the wrong profession.

Absolute dumpster- unless you're on a Quest for detritus, fomites and probable tetanus-this is your…read morewarning: GO ANYWHERE ELSE... Quest: if your employee is Oscar the grouch, your facility is a garbage can. It would be hard to imagine a more poorly run business with worse customer service. I couldn't believe the piss poor attitude and the grumbling belly aching of your "employee"(as describe below many other reviews)- If you are that unmotivated, stay in bed and do us all a favor! If your communication skills are so impoverished, don't work in a customer service field. Spoiler alert- it's not for you! Maybe you can find a job in a submarine off the coast of Nova Scotia, something you would be suited for if the fish didn't find your attitude equally repugnant. I'm genuinely shocked she has been not only employed but retained her employment for some time- as is evident by her demonstrably vile treatment of everyone else leaving stacked comments. Glad I walked out and didn't let her voodoo needle my arm. Not only will I not be visiting this Quest lab again, but I will be avoiding all Quest labs in the future. I'm sure I can find another incompetent business and even b*tchier disgruntled employee to give my money to, and after this experience- I will do it joyfully, gladly.

I have been to this location several times and had good experiences until today. I arrived at my…read moreappointment on time at 2:00 p.m. There were several other people already waiting. I waited for 50 minutes, nobody came out to say they were behind and not one other patient was seen. I finally had to yell into the back that I had to leave. I will not schedule another appointment here again. I think that only one person was working. I heard that they may have axed the other position. They need at least two people to run this lab efficiently.

Absolutely amazing experience at the Crystal Rock location of Labcorp. I made my appointment…read moreonline. Checked in on my phone, went upstairs and was immediately processed. Lisbeth was my phlebotomist and she was quick, efficient and painless. She was friendly and patient considering she had to work on Black Friday when most people have that off. Not sure what waits are like if you just walk in but via appointment was fast .

Literally the best experience I've ever had getting my blood tested. The check in was super quick…read moreand the receptionist was easy to work with. Nicole, the technician who took the sample for me, provided the cleanest and least painful needle insertion of my entire life. I will always be coming here for my blood work!

Dr Anne Wilson has been my concierge doctor for over a year. In fact I just recently renewed with…read moreher. I have found her to be knowledgeable, professional, caring and helpful. She is accessible to me by text during off hours and I have always been given immediate appointments when necessary. Abby , her nurse, is excellent to deal with . She is responsive and on the occasions I have needed blood work been gentle and never left a bruise. While I realize no one can guarantee that I appreciate the results so far! Dr Anne has been a great resource for good referrals to specialists when necessary. I recently had a test which turned out to have good results. However Dr Anne was able to coordinate the available of the results so that I did not have any anxious days! I would highly recommend Dr. Anne Wilson and her staff

I have used Doctor Anne Wilson as my concierrge doctor for a year now and have just renewed with…read moreher for another year. . I find her to be accessible, professional and knowledgeable. She will respond to my texts during off hour questions and always has time to schedule an appointment with me should I or should she feel that is necessary. She has been an excellent resource for referrals to some very good specialists when necessary. Recently she was able to alleviate some anxiety by accessing the results from some tests which turned out to be just fine. However, without her intervention, I would have had to wait. I am very pleased with that level of caring and service. Her assistant, Abby is also pleasant, professional and caring. She is a real boon to the office as Abby is the first person with whom a person interacts when visiting the office. I have never had to wait more that just a couple of minutes for my schuduled appointment. In addition, Abby has drawn blood from my arm with no pain and no bruising. While I certainly know this is not a for sure in the future, so far she has done really well and I appreciate that too!! I completely recommend Dr. Anne and Abby.