I worked with Kim Breen who did a fantastic job managing my rental property for the past 5 years…read more Did a great job vetting tenants - she always got dependable folks who took good care of my property. I highly recommend Kim - she's the best!

We have used SJA to manage a rental property for over 8 years. They have been wonderful and made…read morethings so easy for us! They have managed leases, upgrades to the property (carpet, paint, etc), repairs, and everything else that has come up. Would HIGHLY recommend to anyone looking for a property management company!

Been here almost a year, and wow--what a ride. If you're into bad design, lost packages, and…read moremystery smells, this place might be your dream home. The good: Central AC. Yep, that's the list. Enjoy that sweet, cold air while everything else falls apart. Restaurants nearby, which is great since you'll be spending a lot of time wandering around looking for your DoorDash order. The bad: Garage horror story: Found a shirt with what looked like human feces behind my car days after moving in. Management's reaction? Shrugged it off and blamed a dog that doesn't even live here. A+ security! Apartment design straight from a startup office: Kitchen has a cubicle wall instead of an island. Closets are just a rod. No balcony screen, but sure--pets allowed! What could go wrong? AC vents? Smell like they haven't been cleaned since the building was constructed. Amazon locker roulette: Lockers are down by the dumpster. Classy. Don't be surprised if your package ends up with a neighbor--or in another building entirely. Access system overkill: You'll need three separate systems to live your daily life here. Butterfly app, SmartRent, and a fob--none of which work well together. Android users, prepare to be locked out. Food delivery scavenger hunt: No clear delivery instructions, and couriers can't navigate the Butterfly app. After 10+ times of searching for my food in random buildings or outside, I've accepted that my dinner now lives in the wild. Airbnb-palooza: Strangers coming and going 24/7, no background checks, and enough weed stench in the halls to hotbox the whole floor. Who needs safety or a sense of community, right? Bottom line: If you like cold air and chaos, this is your place. Otherwise, maybe wait for a management overhaul--or a miracle.

Horrible interaction with management, insisting on charging me late fees, and charged me twice,…read morewhen their online payment system did not process the scheduled payment as it should. The interaction was the worst part as Vinny kept implying that I am lying and their system did not make mistakes as he traced it and could not find the prof that I scheduled the payment. Da!!!! if it was a glitch, the system did not record it... is this too hard for you to understand or figure? Apart from that, we love the location and amenities and the leasing office staff.

Do not rent through WPI. At 315 N Greenwood, we dealt with mold that required specialists, a…read moredeteriorating front porch, fallen trees on the roof, and plumbing issues with sewage leaking from the base of the toilet, all of which were ignored despite repeated requests. Joseph, the property manager, failed to respond to emails about urgent safety concerns. On move-out, we were charged for cleaning and repairs that were clearly pre-existing. Protect yourself: document everything and think twice before renting here.

They have a property manager named Tommy that won't fix maintenance issues, and he is combative…read morewhen asked to.

Julie and Clive, they are the best team for sure! We recently work with them to purchase the first…read moreproperty in Seattle. She is very detail oriented and professional. Julie and Clive have all the great aspects that agents should have. It was great experience to work with them. From now on, I'm only gonna work with them! Thank you, Julie!

Julie and her team made our 1st home buying experience so easy, which is saying a lot in the…read morecurrent climate. Dominique was a pleasure to work with and extremely patient helping us find the right place during our hunt and then Julie jumped in to help close the deal and get our offer accepted! They also work with a great network of people that made the entire closing process so seamless that we were able to close a week early. Their attention to detail continues even after closing with following up on a few outstanding items on our new build home which really solidifies that we made the right choice in working with her team! Can't thank them enough for guiding us through this process and we are so excited for our new home!

Save yourself some trouble. Here are the things to watch out for. I am not sure how their other…read moreproperties are (ten20, Brio, elements) .. 1. Shtuff keeps breaking all the time (faucet, shower door etc.) 2. No ventilation - We had our kids allergies flare up in the house. We only stayed for three months. One window that opens just a little bit. If you have even mild allergies stay away. 3. SUPER Super NOISY all night unless you are over 15th floor. You wont sleep well. so you better be a sound sleeper. 4. They will charge you exorbitant LATE fees. My last month forgot by a day and prorated rent was $1600. I paid $360 for late fee. Daylight robbery. 5 The business managers are super rude, hope you never have to deal with one. 6. Parking is expensive and will give you tickets even if you park for five min while you pick up something. It is frustrating. Good luck if you still decide to go with them. I am glad I only needed it for three months, it was unbearable for us but we did not have a choice. wecare@UDR , Please do not bother responding to this with some corporate language "this is why we have reminder email and strict policies" . We were on the road the last five days did not have a chance to get to anything while moving with aged people. please stop charging people exorbitant late fees, that is a highly unfair and unethical practice. Instead, Please spend the time instead coaching your business managers to be more professional. Note - Front desk including Bronson were amazing people. 5* to them for their support and kindness. That was a huge plus.

We enjoy living in the Ashton Bellevue so far. Staff is always helpful and friendly. Glad we made…read morethe choice

This is an update to a review I put in a year and a half ago. We're still here, and very happily…read moreso. The best news is the staff here is just the best. We got a new manager last Fall, and Jessica has been such an added bonus. We love working with her, and hope she stays for a very long time. She's responsive when we need anything, and she always seems to have the residents' best interests in mind. The other staff person, our maintenance man, Polo, is great too. He always knows how to fix things when anything comes up, and does it with a smile. I just wanted to write that things just keep getting better here at Bentley House. If you're thinking about making a move, and want to be part of a friendly tight-knit community who enjoys socializing we'd love to have you join us at Bentley House. You won't regret it!!

I was a resident of Bentley House, Issaquah until we needed to move to a retirement community…read more Bentley House is a special place - a home. Those who live there enjoy and appreciate it each other Apartments are spacious with upscale appliances and many upgrades. The amenities include an equipped gym, game room and great room with a kitchen. The manager, Jessica, and maintenance employee, Polo, are both Superb. They are responsive to tenant needs, professional and extremely competent.

I have only lived at Boulder Creek in Sammamish since September of 2023 but have been looking at…read moreliving here for years! The time finally came this past September and it has been an absolute DREAM! The Property Management team is kind, helpful and most of all Respond with Urgency to any questions or issues I may have. About two months in my dishwasher was having some weird issues so I put in a request through the digital Residential Portal for someone to come look at it. They were there the next day, discovered the issue and completely replaced the dishwasher in 30 min with a new one! When does that ever happen in that time frame? My last property took two months to fix my ice maker! NEXT DAY YALL! The Daily Trash Valet is amazing and so convenient and so are the GIANT community trash and recycling bins which are convenient and hidden so you aren't looking at trash! They just installed a fire pit at the pool which I am super excited to get to use this summer right after my gym sessions in the 24 hour gym! This place has all the luxury without any of the fuss or complications that come with luxury! I am so proud to call Boulder Creek my home!!

I have copied this from my Google review. And while some of our issues have been resolved, after…read moremonths of inaction, several still exist, and each passing week new issues seem to arise. It took me nearly 4 months to write this review, as I was giving Boulder Creek and Simpson property the chance to make things right. However, due to minimal (if any) progress after months & limited to no communication - I have to rate this property a zero. When we came to walk around the general area- we noticed that construction was being done on our entire building. We were assured that it would be completed prior to our move in. We stressed our concerns, as the stairs leading to the front door were completely blocked off - meaning the resident could only use the stairwell in the garage to come/go from their apartment. This was a concern because the stairs in the garage are narrow and steep- which we pointed out would not be accessible for our dog (who has arthritis) nor would there be space for us to move our furniture in on moving day. On our move in day we received a call telling us that there was a last minute meeting they had to attend, so our move in time would have to be pushed back. Not the best first impression for brand new tenants. Not only did this disrupt our plans for the day, but it affected our truck rental, & the people we had helping us. (What if we were paying movers by the hour?) There was no regard for us and our time. Moving is stressful already, but this was an added stress, cost & an awful introduction to our first true experience at Boulder. Within the first two weeks (some of these issues are still current) we had the following work orders/notices that we submitted and brought to the attention of Boulder Creek: 1. Floor transitions & carpet not tacked down 2. Carpet nails all over 3. Blinds installed incorrectly 4. Dishwasher had a broken heating mechanism and needed to be replaced 5. Washer hoses were mixed & all settings ONLY sent out hot water 6. Cabinetry falling off the wall because it was glued and not nailed 7. Patio door (that was blocked since move in until more recently- has a different lock that we don't even have a key for, so it is not useable 8. A VERY strong odor of urine in one corner of the kitchen (mice infestation inside walls), and a strong odor of mildew in our kitchen pantry (both of these took a long time to address and are still not 100% resolved) a. After many phone calls and emails, we asked them to cut a hole in the drywall in our pantry only to find out the dryer vent was never connected- so wet lint has been flying through our walls. (Fire hazard! And the main source of mildew- which we still smell on occasion) 9. Our garage door broke 3 times within a 2- week span 10. Uneven sidewalk that is sinking into the ground, & consistent flooding with any rainfall 11. Mossy and unkept patio concrete (we were told this would be power washed) 12. Abysmal landscaping due to ongoing construction 13. Mouse infestation in our walls 14. Exposed dry rot since Day 1 of move in (part of the 'construction'- mind you, the dry rot was never disclosed to us prior to move in) We have had people in/out of our apt what seems like nearly every day. We can barely unpack, because every time we begin, there is a new issue. Unfortunately, this is why I wanted to leave this public review of our experience here, so others can make the decision for themselves if this is a property they want to be a part of. During our time living here, we had limited access to our front door, & ongoing construction 5 days a week for 2+ months. The above issues have made our apartment uninhabitable at many points. These apartments are well over $3200, and do not match that price tag. I have attached photos so people can understand the severity of some of these ongoing issues. I had hoped for more communication, and resolution, but it seems like that is not something Boulder Creek or Simpson properties is open to. The pros of our time here: Our building neighbors are wonderful. Spencer (the handyman) was helpful and acknowledged the interior issues we had, the construction crew has been very friendly and worked with us so we could have more accessibility with our dog while they were working.

I waited until my tenancy was fully completed, utilities were settled, my move-out refund was…read morereceived, and my account balance was verified at zero before posting this review. The Meyden has positives. The location is attractive, the property presents well visually, and some units offer beautiful views. Unfortunately, my actual living experience was deeply disappointing. A significant issue surfaced immediately after move-in involving my AC system and drain line. The problem required ongoing remediation efforts and frequent maintenance access throughout my tenancy. During certain periods, maintenance presence became a near-daily reality, and visit timing often felt inconsistent enough that I rarely knew when someone might arrive. During this process, I experienced multiple occasions where maintenance personnel were inside my apartment before I realized they had arrived. On one occasion, I awoke from a nap to find maintenance personnel in my unit. On another, I had just exited the shower and discovered maintenance personnel already present. Regardless of procedures surrounding access, the unpredictability and frequency of entry significantly affected my sense of privacy and comfort in my own home. I also experienced recurring drain/water odors, repeated notices, inspections, maintenance scheduling, and a general feeling of continual interruption rather than residential calm. Noise was another major factor in my experience. Environmental noise, surrounding activity, and sound transmission between units were all noticeable. Footsteps, pacing, dropped items, and neighboring activity were often clearly audible. One particularly difficult issue involved my piano. My piano was a major priority during my housing search, and I disclosed during touring, leasing, and move-in that I am a longtime pianist who plays frequently. At every stage, I was informed this would not be an issue provided I remained outside quiet hours. I followed those expectations. Despite this, I received repeated complaint communications regarding my playing. After discussing the matter directly, I learned the complaints originated from a single neighboring resident. I verified that I was not playing during quiet hours and obtained written confirmation that piano playing was permitted. Despite this, the situation escalated into direct confrontation from the neighbor before the matter was ultimately addressed. My move-out and lease closeout experiences were also difficult. After providing notice, coordinating logistics, and reserving an elevator, my midweek move-out during normal business hours changed unexpectedly due to an off-site staff meeting, requiring me to personally manage portions of the move-out process that I had not anticipated handling. Additionally, a prior rent accommodation related to the initial AC issue was effectively reversed during the early lease termination settlement, substantially increasing the financial burden of ending the lease. Attempts to negotiate a more flexible resolution were unsuccessful. Every renter will prioritize different things. Based on my experience, I would encourage prospective residents to carefully consider maintenance/access expectations, building noise sensitivity, operational processes, and lease flexibility when determining fit. I would not choose to live here again.

I have lived here for three months and I really love the Meyden! Especially their whole…read moreteam(service team, leasing team, Manager MT, and New resident manager. ) Manager MT and anyone who working in the front door leasing office are super friendly and helpful. They are always ready to help you and solve your problem. I can feel they really care about your problems and want to make your stay comfortable and happy. I had a package showed delivered but actually the mail man did not delivered to my door or in the locker. Manager MT helped me, we looked every possible corner. Although we failed to find it, he suggests me to send him the proof of delivery and he will help me asking the mailman where the package is. I really appreciate his help for me, which makes me feel much better from the frustrations of finding a missing mail. Besides, their building is concrete so that it is always quiet. They have air conditioning and they have great places for BBQ, game, party. And they have a gym. I like their decorations in the lobby and hallways. They have a lot of lightning in the room so you may not need to buy several floor lamps. I love their kitchen island, which save me buying a dining table. There are 7-11 and CVS next to the Meyden; and a 5 mins walk to Safeway. So it is convenient! Also, the downtown park are great for walker, jogger, dogs; the beach park has a stunning view all season, and super fun water sport time in the summer. The Bellevue square could be a great shopping place. And the Bellevue art museum is about 10 mins walking. I love living here and I recommend to live at the Meyden.