I have been bringing my son here for many years. The establishment is very clean and organized…read more Staff is so nice and professional. The doctor explains everything she is doing and answers all of your questions. Great place!

The actual dentist cleaned my teeth. Staff on point and knowledgeable. Making this place my…read moredentist. Relaxing waiting room.

I am writing this review on behalf of my mother who unfortunately, got riped off $600 for a dental…read morecleaning--a dental CLEANING!!! Mind you, I had looked at the reviews before this occurred--contemplating to have my cracked tooth fixed here for the cheap as a family friend had suggested to me and my Mom because of the low cost and superior work they give--supposedly. After reading some reviews on Yelp, I decided against taking a chance with this company. However, my Mom decided to follow through with her friends advice. Now, she didnt tell me everything--just that she went. It was only on today by happenstance that the subject of dental insurance came up and she mentioned the $600 bill for a dental cleaning. Just writing infuriates me. My Mom is a senior citizen-- they should not take advantage of people like this. Shameful and disgusting to take money from the elderly like. 0 Stars if I could.

I have had nothing but excellent service here. The people are very professional and precise. I…read moreover how they made me feel comfortable and paid close attention to detail.

This dentist was recommended to me as I was not happy with my previous dentist last year…read more I am extremely happy that I did decide to make an appointment with this dentist. I had my exam and cleaning last month. The front office staff is extremely professional, friendly and making an appointment was easy. The dental practice is very nice and welcoming (and the restroom is amazing). The hygienist was friendly and gentle and did an amazing job at the cleaning. The dentist did a very thorough exam (so much better than the last practice I was going to) Today I went in to get 3 fillings Not only did she explain step by step but she also made sure I was at ease the entire time. I do have to go for a crown and not as nervous about it. The prices are not steep at all either

I only have good things to say about this dental practice. From the front staff, the hygienists,…read moreand Dr Gustafson, everyone is personable and welcoming. I have had dental cleanings and fillings replaced and all has been well. I like that they offer 4 pm appointments 3 days of week which is beneficial for people like me who work. I would definitely recommend this dental practice to others.

I'm a former patient of around five years. This place is not affordable, flexible, or reliable. I…read morewas not able to pay off my account (owed around $400 left out of the thousand already paid to them) and so I was not able to get my braces off until I came up with the money. This dragged on for three years until I finally got them off yesterday. They do not offer flexible payment plans and customer service is not good. The office staff and hygienists are unprofessional and gossip about patients while other patients are in the room. They do not help you or greet you whenever you walk in. I had to go up to the desk and make myself known for me to receive help and even then the staff member was short with me. Do not expect them to do you any favors as far as flexibility with your appointments. I was caught in traffic and was late getting to the office to pick up my retainers and they were about to close. I called to let them know that I was down the street and caught in traffic but was on my way. I was two minutes late after they closed and they locked the door on me. Your best bet is probably to look elsewhere for treatment. There are definitely more flexible and kind providers out there.

I am currently in treatment for Invisalign and I love my results so far. The office is really clean…read moreand staff is extremely friendly and helpful. My only complaint is you don't see the actual doctor each appointment like you would if you have traditional braces. I would still like to have the doctor check out my progress each visit. The DAs are very helpful though and will consult with the Doctor to see if refinements need to be made.

had a great experience, supper friendly and professional and great with kids ! Will definitely be…read morecoming back in the future !

Hey my name is Angelle B. And first and foremost I want to say Dr.Akram , Esther and the entire…read morestaff was so awesome! I had dentures placed in and at first I felt really nervous but they made me feel really comfortable and confident before and after and I didn't feel much pain ! Thanks you all I recommend this dental clinic to any one in need of a dentist ! Thanks again !

I have had a lot of experience with Dentists in the Kingwood area, 49 years, and have settled on…read moreDr. Stacy's practice..The reasons are good staff, really great dentistry, and in today's world absolute honesty!! Very hard to find all of those characteristics in one spot, but I have found it.. Heartily recommend this office !!

Although friendly and professional, my wife and I were deceived into thinking Kingwood Family…read moreDenistry is in network.. My wife called and was told they take our insurance. Unfortunately, AFTER receiving the service and on the way out we were billed $212 instead of 100% coverage for in network preventative services. When I called and asked about the same day, I was told "we aren't in anyone's network." So, now there is a $75 deductible for each of my two children and only 60% coverage instead of no deductible and 100% coverage on a $500+ bill. All of it would've been prevented if they told the truth up front. Bottom line is they are friendly, but they have no problem deceiving you and getting to your wallet. Don't walk away, run!

Every time I come here I have the best best experience. Brian and staff in front are so helpful…read moreand kind, and everyone from Dr. Gonzales and his hygienist are wonderful! I recommend to everyone!

Amazing work! When you walk into the office, the environment feels welcoming and relax.. Dr…read more Gonzalez is great ... amazing people all around. The best!!

**Extremely Disappointing Experience - Complete Disregard for Our Time and Our Request**…read more I rarely leave negative reviews, but after what happened at Smile Big Pediatric Dentistry, I feel parents deserve to know. When I scheduled appointments for my two children, I specifically requested a **female dentist**. This was not a last-minute request,it was discussed during scheduling and documented in our file. Had the office informed me they could not accommodate it, I would have happily scheduled another day or gone elsewhere. Instead, when we arrived, a **male dentist** came in to examine my children. I politely explained that we had requested a female dentist and that this information should already be in our chart. He acknowledged the mistake and left. From that point on, the experience only became worse. The female dentist was notified, yet we were left waiting for **nearly four hours** while patient after patient was called back ahead of us. During that time, I approached the staff **twice** and explained that this entire situation resulted from the office failing to honor the request they had already accepted when the appointment was booked. Rather than taking responsibility or making any effort to correct their mistake, we were simply told to keep waiting. After four hours, my children were exhausted, hungry, restless, and understandably upset. No child should be expected to sit in a waiting room for that long because of an office's scheduling error. We ultimately had no choice but to leave without either child being seen. Mistakes happen, and I understand that. What I cannot understand is the complete lack of accountability, communication, empathy, or respect for our time. The issue was never the initial mistake,it was the way it was handled afterward. A pediatric dental office should understand that children have limits. Making two young children wait for hours because the office failed to honor a documented request is simply unacceptable. I sincerely hope Smile Big Pediatric Dentistry reviews its scheduling procedures and treats future families with more professionalism and respect. No parent should have to waste half a day and leave with two disappointed children because an office refused to correct its own mistake.

We had a great first experience, they are really nice & made my son Trevon feel very comfortable .read more