Update: We received our new couch from Idea, and we absolutely love it. It's very spacious to fit everyone comfortably, and it's an overall comfortable couch! As you can see by my second picture, our four legged child here agrees! I think it's safe to say he is the biggest fan of our new couch. He tested it out in stores (first picture) when we shopped (which they were more than welcoming to have him in as a little customer) and loves it even more now that it's in our home and he can call it his. Stop by Idea for all your furniture needs! We couldn't be happier and you definitely won't be disappointed :) read more

Idea Furniture - Dog friendly furniture store ;) - Furniture Stores Near Me - Chicago, Illinois

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Idea has some really interesting and unique furniture designs - if you like a sleek, European aesthetic or are short on space this place is worth checking out. The showroom has a good amount of items to consider but know that there are also catalogs with tons of other choices if you don't see what you want. Most items get ordered from Poland so be prepared to wait 8-12 weeks in some cases. There are lots of different levels of quality and price points - that said, I thought prices were pretty reasonable. One thing I especially liked is that their items do not contain added chemical flame retardants - it's not required in Europe and the chemical off gassing is bad for you (trust me on this one, I work in the industry). Anyway, the staff here is super nice and not pushy at all. If you have a minute, let them explain/show you features that night not be apparent at first glance. A lot of items have hidden storage, sleepers or adjust in ways that typical American furniture doesn't. We're considering a bedroom set up from them and I seriously covet one if the rugs they have. I'll be back. read more

Amazing place to shop for the European Furniture. Amazing customer service. Highly recommend this furniture store.

My wife and I bought a solid oak table table, 4 chairs, and a bench from this store 12/30/21. This is the first piece of "real" furniture we have ever purchased, and it is such high quality it could no doubt last for generations to come. Grzegorz was extremely helpful answering all of our questions. The store manager went to great lengths to protect our items and tie them down in the back of our truck for safe transport. Everything about our experience shopping at this store was fantastic! I couldn't be more happy with the purchase! read more

Great Showroom! Lots of designs and unique styles. Beat sofabeds in Chicago! The wife found what she was looking for! read more

Idea Furniture - Great Showroom! Lots of designs and unique styles. Beat sofabeds in Chicago! The wife found what she was looking for! - Furniture Stores Near Me - Chicago, Illinois

My wife and I bought a sectional in early 2016 and wanted to hold off on writing a review so we could really test and live on the furniture first. Customer Service - First, let me begin by reviewing the customer service at Idea Furniture. My wife and I were greeted from the moment we stepped into the store with a friendly smile and offer for assistance. We didn't feel pressured by the sales rep, but found that she genuinely wanted us to feel comfortable, free to look around, and know the sales staff was available to answer any questions. We found a wonderful sectional with a pull out option that created a bed for our guests when visiting. After a couple of visits to the store, we decided to purchase. Being newly weds, we were on a strict budget and the manager went above and beyond to help us make our purchase possible. Not only was the customer service excellent inside the store, the delivery team was exceptional as well. Delivery - upon arriving to the house with our furniture, we quickly discovered that the two pieces were much larger than we realized when viewing it in the store. After many attempts by a very patient delivery team, we knew one of the two pieces was not going to fit. We were afraid we'd have to return the furniture and find another sectional. We were so thankful when the manager took the time to contact the manufacturer to see if it was possible to disassemble the large piece in order to allow it to fit. The delivery team was soon back at our place a couple days later and had the sectional in our living room and assembled. My wife and I agreed that we don't see or hear about many businesses who provide that kind of customer support! Quality of Furniture - one reason we chose to shop at Idea Furniture was because of the quality of furniture sold there. We had visited many stores, both discount and high end, and found that most of these businesses sold over-priced furniture that would soon begin showing wear after a year or two. We were willing to pay a little more if we knew the furniture would last 15, 20, 25+ years. We wanted furniture that would be nice for us, our guests, and someday hold up when we start a family. This furniture is made solid! When the delivery team had to disassemble one piece of it, we saw first hand the craftsmanship that went into the furniture. We also are very impressed with the cloth material - it's remained as durable and new as the day we bought it (6+ months). We also love the unique design of the pull out bed and hidden storage built into the sectional. I highly recommend visiting Idea Furniture if you're looking for adding new furniture to your home. I trust the management and sales staff and not only walked away with a great financial deal, but also a piece of furniture that my wife and I still love today. Our family and friends have commented on how much they love the look and design of it when they visit our home. We already know where we will be shopping when it's time for another furniture purchase. Thank you, Idea Furniture, for helping us make a purchase that we still are very pleased with! read more

My parents bought a sofa bed at this location, and we couldn't be more happy with the customer service provided by Angela! So far we are very satisfied with the durability of the sofa - highly recommend! :) read more

I have chosen Idea furniture because I know that furniture made in Europe has all certifications and product is high quality. When I visit this store my got more than I was expecting. I was able to choose size I wanted. After I find out that they offer 100% top grain leather I choose my lovely color of leather. On top of it I got sectional with very comfortable option to sleep and container for bedding. My next purchase is extendable coffee table so I can use it as dinning table when I lift it. Amazing solutions, great idea! read more

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My whole family and I have been shopping at IDEA for years now. We have a variety of products from the store ranging from chairs, tables, furniture, and sofa beds. Everything is truly the best European quality. Not only are the products stylish and unique, but they are practical, non-toxic, and durable for years to come. We've never been disappointed with any of the products. Just a few days ago, we've purchased our 3rd sofa bed from them! On top of that, the staff are really nice and accommodating, helping you with anything you need both in English and Polish. Highly recommend this store to anybody. read more

Great company to work with! We had a very short time to stage our showroom before the opening date. We sent concept drawings to Idea Furniture and the next day we received suggested selections with possible options. The interior design ideas presented by Idea Furniture were exactly what we needed and helped with budget. We were very satisfied with the selections, styles, color options, fast delivery and the price. The whole process was easy and very professional from the first contact to the final delivery. We can truly recommend Idea Furniture for all your home or business needs. read more

Beautiful , modern and practical european furniture of great quality . There is no other store in the city you can find this variety of sofa-beds , dining sets and bedroom furniture. Tried other " Italian furniture " stores and they don't even compare to this one. I found the service very friendly and informative . Definitely coming back. read more

Wonderful selection of European furniture. We had a wonderful experience with our salesperson. If you're looking for something unique and well made this is the place. Like Room & Board and RH, IDEA has high quality, design focused furniture. However, IDEA's look is more unique. Highly recommend. read more

Jola provided us with a very friendly and proffessional Customer service. We are very happy with our sofa purchase. Quality furniture and affordable prices. read more

I had such a lovely experience with this location. The sales staff was very welcoming and they were able to assist my needs. The furniture was very good quality and looks lovely in my home. Grzegorz was especially helpful with making this an easy trip for my husband and me. read more

Fantastic European selections, particularly for sofas and living room chairs. Many fabric or leather options. While the staff are not warm and fuzzy, they are pleasant and extremely helpful, providing a great deal of information about the pieces. They are also willing to work with you to help you select the best color and fabric options for your space as well as loan or give you fabric samples to try out at home. In addition, they work with you on exchanges when your purchase does not work for your space. I recommend this retailer if you like European (Polish) furniture. I will also add that if you do not purchase an in-stock floor model, shipment takes about three months. read more

Customer service is really slow and not helping at all. Most furnitures are overprice. They sell some decor which is overprice as well. They even have one vase that looks very similar to the vase at HomeGoods store - but the one at HomeGoods costs around 60% less. I would never go there again. read more

My initial experience at Idea Furniture was a bit unpleasant, but the manager did remedy the situation. They delivered me a defective sectional (there was a piece of broken particle board on the base). I contacted them immediately and was informed that they could either replace the sectional or give me a $50 store credit towards another purchase. Obviously, I opted to replace it. With the holidays approaching, I was told they would get back to me with a delivery date. After about a week or so, I received an email saying that they would like to repair the sectional but they wouldn't be replacing it. This confused me, as we initially agreed upon replacing it, not repairing it. After speaking to the manager, he offered a few solutions: 1) Return the sectional & receive a full refund 2) Accept the repaired sectional "as-is" 3) Wait for a replacement sectional and use the repaired sectional in the meantime I opted to wait for a replacement sectional. Hoping there are no issues with the next one! read more

(I just want to update the situation itself versus giving another rating which Yelp requires me to. Since the previous star rating is discounted and only the newly updated one is counted, I still keep the same rating as I previously rated.) We've made a handful of trips to Idea in regards to the chairs we purchased as mentioned in the previous review, in attempts to get some comparable chairs with any new stock they might have received. Since there wasn't any new stock the last time we went, the manager tried to situate us with some new chairs of the same price they could order from the catalogs they had on hand. After us flipping through the catalogs for a while and finding nothing we were interested in, the manager decided to offer us a refund. I figure he saw the situation with us would only continue to perpetuate as it already has for several months. He didn't make us bring the chairs in to receive the refund either which was nice. After three weeks of that last visit, we received a refund in the form of a check via postal mail. It was a prolonged battle to find a fair result, but I'm happy the situation was finally ironed out. read more

Superior service and selection. In addition to store showroom they have very wide catalog selection. There is something for everyone to choose. We bought kids furniture set there and after it arrived we were even more happy than we thought we would be. The quality is outstanding and the furniture looks good. The style will allow my kids to keep it for a long time. I have more furniture I have to buy and I will definitely go back to Idea furniture. Highly recommend this story. read more

Owner trying to sell old, used furniture as a new one. I bought a bed and waiting for it 8 months, when they deliver it to me i saw that bed is the one that stand in the shop for couple of months. read more

I had purchased my kids furniture here, my living room set and coffee tables, end tables plus a TV stand. I fell in love with how modern and how the furniture is made to make smaller rooms appear bigger. The staff is friendly and helpful. Keep up the good work. Next piece of furniture is the dining room :) read more