I had 3 orders with this company. The first and second times were pleasant except on the first…read moreorder there was no second guy to help with the delivery. Someone that did not work for this company had to help and mind you, I did pay for the delivery. I did ask for some money back from the delivery but was denied. I should've seen this as a red flag but didn't. My 3rd order was huge. There was no communication from the store to the warehouse. After waiting a few weeks I speak to a worker and find out the items were not available. They also had no clue on availability. In which, they should know this when an order is placed. Items were shipped damaged and became an issue for them, cause the situation, to them I became the problem. I didn't want damaged items. Especially for the prices I paid for. This entire ordeal was exhausting. This place is overpriced for how cheap some of the items look and feel. I can't stop anyone from shopping with this company but the advice I can give is to ask a lot of questions before fully investing your time and money. There are better deals and bundle deals out there.

Marcelo did a great job with my furniture for my bedroom. I was also able to save a lot of money…read morewith furniture for my living room and bedroom. It would have costed me double if I had shopped anywhere else. They also delivered everything on time

All of my furniture is from here. They have a large selection of different styles and the service…read moreis great. Definitely recommend.

I love spending time going through all the different type of fabrics, patterns, textures for all…read morethings home. Be prepared to spend about 2-3 hours; it's never a "quick" visit! The team here also do an amazing job at checking in with you and asking if you need help. They don't hover or push. Be aware that they don't accept returns. So select pieces slowly until you build your vision.

We had driven by here many, many times and one day we had some extra time and decided to stop in to…read morePlankroad Home Decor. I was so impressed with the sheer volume and selection of merchandise that you find here. Quality bedding, pillows, fabrics, and home decor accessories that are priced reasonably. They have also recently added small furniture pieces to the store. Make sure that you reserve extra time to look up and down every single aisle, there is just so much to look at, you will definitely need it. It's a hidden gem of a store that if you don't know exactly where it is, you would drive by without knowing that it even exists. Take my advice and make sure you stop in, you will thank me later.

A true hidden gem! Misael was abso fantastic, looking forward to purchasing again from them in the…read morefuture.

Shady business, stay away. They posted bar stools on FB…read moremarketplace listing 2 for $100. I contacted them saying I would come between 3-5 pm to pick up the next day. They responded saying that works and to let them know when I'm otw. The next day, I message at 1 pm, no response. I call to let them know I spoke with someone on Facebook and that we planned for me to pick up the stools. 4 pm I message again saying I'm otw, and they respond saying they couldn't find the box but will have it ready tomorrow. I asked if there's any way I could pick up today since I had already drove 40 minutes going to their store. They respond offering other options, then that they would deliver it for free tomorrow. Okay, great! How considerate, that would be awesome. BUT THEN they say list the item as no longer available, and post it at a HIGHER PRICE, 2 for $125. Scammy business, do not waste your time.

The Inviting Store Front Pulled me in. I needed a few items for our cooperate rentals nearby and…read morewanted to find a local merchant. I often prefer to see merchandise before I commit. Very nice store!. The shop owner/manager was very welcoming and introduced the products available. This is an Ashley Furniture independent location, meaning they have Ashley Products available. Others as well. Very nice items for your home furnishings at reasonable and competitive prices. I did like there were many items at great Sale prices. There were extensive mattress options . The living room sets , he had a lot of variety and good prices. They did advertise the payment options available. 1) please remember, you can negotiate. *Which I love that idea. 2) they can help you get on a payment plan that meets your budget , if you can't pay it all upfront. I loved it when the "layaway" plans use to be available. I liked that then, but those days are gone. You can still have things you know you will pay for, it just takes a bit longer. That's very helpful for Big Purchases. I appreciate that as a customer. He also has a lower level for additionally items, mostly bedroom sets. I thought it was nice to be able to communicate with a professional that was interested in what I needed. Not to appear and sell me what I don't need . I also thought it was nice he wasn't overly "sale guy" pushing products I had no use for. I didn't feel obliged to buy anything and just looking to see what was available, I felt comfortable doing. I can say, I found several items were nice, elegant and suitable pieces that met my needs at a good cost point. I passed here several times while shopping in the neighborhood, I'm glad I stopped in this time. Also, they were pretty "high tech" and offered me assistance on the Web, of their other items not in showroom; but were available for delivery to my home as well. I realize as retail space becomes more expensive to hold, keeping product offsite is reasonable solution. Having it available to the customers , which they did, is essential. Good job! So if you don't see what you want, ask and they will look it up for you . Sales are possible as well. I recommend them based off my personal experience today, and will return. Great neighborhood place to shop and there web info... www.leylahomefurniture.com

The customer service was excellent. While the store didn't have a large selection of items in…read morestock, the associate who assisted us took the time to ask about our specific needs and even pulled up additional options on his computer for us to review. If you're planning to shop at Ashley Furniture, I recommend visiting this location, as their inventory is accessible here as well.

The people are always wonderful and friendly; they are ready to help you when you need it and will…read morenot hover over you as you shop (which I personally love). There are new options almost every week, so I love to pop in here and there to check out the new inventory. I've bought all types of pillows, sheets and duvets -- all of them have been of great quality. They do tend to be on the delicate side, so I just take extra precaution when I wash them.

While the sheets look beautiful and have a wonderful weight, they are a mass of wrinkles when they…read morecome out of the dryer. I washed them on cold, and dried them on ultra low - top sheet and fitted sheet separately so as not to crowd them. I hate how they look and will have to iron them. I had previously ordered the duvet cover and it washed and dried beautifully, so I had high hopes for the sheets. If I liked them I was planning on ordering a few more sets, but I am very disappointed, so that isn't going to happen.

Grisell F. and her colleagues are truly exceptional professionals. We spent over two hours trying…read moreout different chairs without realizing how time flew by, because the staff were super helpful, friendly, patient, and genuinely care about customers finding the right fit. Grisell offered so many handy tips and the music choice was superb: definitely made the exploration more groovy. And the deals? Truly amazing. Saved nearly 1k on a practically new piece of Steelcase. For a warehouse showroom located on the 4th floor of an industrial space, it was surprisingly easy to navigate w/ ramp and staffed elevator, even for folks with mobility challenges. Highly recommend checking out the place before buying anything brand new online. Shop smart, shop local!

Bought a refurbished office chair here a year ago and it's perfect! Really solid, excellent brand…read morename, reasonably priced and going strong with daily use. Looking for good quality office furniture, look no further. Don't give your money to a Big Box or a giant online retailer, buy high quality office furniture in Chicago, assembled and ready to go. Herman Miller, HON, Steelcase - you won't be disappointed!

What an excellent experience!…read more Kevin was a tremendous in helping us with our washer/ dryer purchase. Efficient/ considerate and knowledgeable!! Cole s gets a five Star Plus!! Sherry & Michael Ziegler

The sales person was very knowledgeable of the products and explained everything very well helping…read moreus to make an informed decision. Buying new appliances is not a small expense these days. I really appreciated-all their help