I have been to many Fedex offices over the years but this by far is the best. I ship…read moreInternationally and they (others) always get it wrong!!! The were polite and knowledgeable and quick!! Fantastic!!!

Couldn't make it to the store, which makes it that much better…read more I emailed Melissa the info I needed printed & faxed to save my insurance, & she professionally & perfectly processed this request for me. Saved my bacon :-) She deserves a raise PS Contrary to what it says, I'm in Chattanooga, TN Store #0519

Erica is so helpful! I had such a rough experience trying to get copy on time for my workplace and…read moreshe went above and beyond to help me quickly and effectively.  She answered every question I had, anticipated my needs, and truly saved my day when it came to copy and print needs I had for my workplace deadlines.  She needs a raise, management.  Thank you very specifically to Erica at this store for being a truly good customer service representative when it can be so rare!

I visited the gunbarrel store on Sunday at approximately 11:00 am and want to compliment the great…read morecustomer service I received! The gentleman at the register was very nice and when I had an issue with my toner cartridge, the manager went out of her way to help me get a replacement. i was delighted so appreciative. Glad I've done business for years with Office Depot and will continue to make all my purchases from Office Depot in the future! Thanks!

Stopped in to look at computers and the General Manager, Brian, came over to help. He spent a lot…read moreof time explaining the computers and types of technical support and warranties. Unfortunately ended up not getting one there only because found the specific model that had what was needed. I have shopped at Staples at other stores and buy quite a bit for my business and personal use because their prices are reasonable and fair. However, the customer service provided by Brian and his staff was something we don't see often anymore and he even followed up with to see if I was able to find what I was looking for. I will be shopping there again.

I stopped in to this Staples yesterday while my wife and I were out and about. I didn't need…read moreanything but I love shopping around in an office supply store. I walked in and was immediately greeted by a nice young lady. She allowed me to look around and didn't bother me. This store is small and very clean. Although I went during the COVID-19 scare, I still believe the store is a clean place. They also have a nice selection of office supplies, networking items and office chairs. They were completely out of hand sanitizer and toilet paper though. But that's to be expected. All in all, I like this Staples location better than the Cleveland store.

Abdul is a professional dedicated to helping customers enjoy the precise features we want, within…read morebudget, and using the company's special offerings. Abdul helped me save over $600 today while increasing my phone to the Samsung s25 FE. I am grateful for his technical savvy and kindness.

Wednesday, January 3rd. The young hispanic man on the clock…read morewas calm and respectful. I appreciate his help in setting up my new phone. However, the overweight hispanic girl with dark curly hair was the opposite of hospitable. I was feeling under the weather, so I leaned on an empty countertop while I waited to be helped. She came from the back from and aggressively said "EXCUSE ME" then proceeded to make sly comments to her friends in spanish... not knowing I also speak spanish as I am half black and half dominican. Regardless, I didn't say anything and I apologized and stepped to the side while I waited my turn. The gentleman assisted me and I thanked him for his patience. As i left, I watched the aggressive heavyset hispanic girl and her friends smile as i was leaving the store

Driving across the country my phone stopped charging. I was facing having my 9-year-old guide me…read morefrom Tennessee to a small farm town in New Jersey. I went into this T Mobile and the two guys working there helped me quickly to get everything I needed to continue my trip. They were so nice and had many options, letting me know pros/cons of each choice. Excellent customer service and smart trouble shooting. All 5 stars. Thank you!! I made it across the country safe and sound :)

The first week of June of this year, my husband and I went into the store. We were told we could…read moreget free tablets. We were told there was no monthly fee on them but we have been charged a monthly fee on each of them every month since, despite the manager telling us she would fix it, twice. Ever since, we have been charged a monthly fee for each tablet after being told there was no monthly fee. I tried four days after we got the tablets, to turn them in but they would not let us, saying they would fix the problem. We have tried to turn the tablets in twice since then but they refuse to take them back saying they will fix the problem. Still, the problem is not fixed. Also, they have you sign documents online and will not let you see what you are to sign and will not give you a copy of what you signed after, either, so you have no idea what you are agreeing to. I also purchased a phone that I was told had a 13X camera on it. The phone only had a 6X camera on it. It was swapped out for another phone that was supposed to have a 13X camera on it that cost twice as much but it only has a 10X camera on it and it does not work correctly. I have tried twice now to get it replaced but they will not replace it, so far. We also got their home internet. The home internet did not work at our house and was turned back in to them four days after we got it. They stuck it in a back room and never took it it off our bill. It was over two months before they found it in their back room. Then, I had to personally take it to UPS and mail it to the main office. It arrived at the main office according to tracking on the package but it is still on my bill. I have had to make numerous trips to both the Lookout Valley store and the Signal Mountain Blvd. store to resolve these issues and still this has not been straightened out. Numerous times I have been told managers will be at the store only to arrive at the store to find they were never there and will not be coming in, are not coming in after all or they have left early knowing I was on my way. I have left messages at the store to get a call back because the manager was too busy to talk to me and I was never called back. I have talked to the customer service phone number and they refused to fix the problems, saying I have to go to the store to get them fixed. In five months with numerous trips to the store, nothing has been fixed like I have been promised many times it would be. I am still having to run to the store every time I turn around and nothing gets fixed. I am ready to pull my hair out. I recommend using another service.

They always seem to have the oddball battery that I need. They will also accept my old batteries…read morefor recycling. I really appreciate that.

I went today for assistance with a key fob. Austin provided excellent customer service. He was very…read morefriendly and knowledgeable. I highly recommend this location and will be returning for service.

Service was great. Joel is very knowledgeable, helpful and friendly. I like doing business at this…read morestore because I don't have to deal with sales like other Apple service stores. It's nice to go in get your item fixed and not worry about anyone wanting to sale me or lie to me about needing a new device.

I had accidentally deleted a bunch of hidden files that were apparently necessary to run my…read morecomputer, including my passwords! I got completely locked out of my computer. Mac support was not very hopeful and thought I would have to completely erase my computer and lose everything. I had a lot of files on there I did not want to lose! Joel told me he thought he would be able to save my files, even though we would have to completely erase and reset my computer. It took him longer than he thought, but he did save all my files! I'm so thankful.

I went to Ship Happens to be fingerprinted. Everyone there was soooo nice and very welcoming. The…read morespace was very cool and comfortable -- LOVED all the charitable stuff that they are doing for the community. I had to drive 2 hrs to use this service and they really made it worthwhile. I'd happily use them for all of my shipping needs if i lived nearby.

Needed a return USPS return label printed but they were able to send the package themselves. Saved…read moreme a trip to the post office, which was greatly appreciated. Brianna was incredibly helpful and made me feel so welcome.