Drive a little further and go somewhere else, very rude and unhelpful. Couldn't seem to care less…read moreabout my issue.

Looking for a faucet aerator. The clerk (woman) just couldn't be bothered, curt and dismissive. I…read moredon't think they'll go out of business simply because I won't shop there anymore but if the trend continues with this woman it most definitely will.

My husband and I were putting up a fence in our backyard and adding some extenders to our…read moresprinklers. We stopped by the Ace Hardware to grab a few supplies. I'm not sure how new this store is (I don't go to Kaysville often), but they had complimentary popcorn at the front for the customers. We were looking for a particular piece for our sprinklers and decided to make do with what we found until Jake asked if he could help us. When we told him what we were looking for, he knew exactly where it was. We were grateful for his help and became extremely impressed when we found out it was only his 5th day on the job! He said he's been studying a different isle every day. We're very impressed with him and hope to see him again next time we stop by!

My local go to place to shop! Probably the best selection of fasteners there is around! Always…read morefriendly staff! Always have been treated good on price at this place by the owner! Thanks Ace Kaysville!

The customer service is terrible!!! They refused to return unused merchandise and were abrasive and…read morerude when asked. They were also belittling and sarcastic when questioned further. Money would be better spent elsewhere.

Rude- way overpriced- never again - looking forward to the "Going out of Business Sale". I still…read morewon't go. Yep- I'm local.

June 2026 best to avoid this location. Jay no longer owns . 9 months ago. Younger staff that texts…read moreinstead of help, nothing in stock. Signage everywhere saying sorry low stock, exciting things coming? Staff said they have had a restock for 9 months . That's is not how retail works folk

I was having issues with a chainsaw I purchased here. Zac and Ken were extremely helpful and…read morepatient. Their customer service and product skills were awesome. Thanks, guys!

The service sucks when a male worker can come up in his Hawaii want to be surfer dude shirt and you…read moreare looking at stuff and say hey if your going with switch cover go with this one it unbreakable. My reply is my boys can break a metal chunk out of a stove. No look and proceeds to slightly bend it dude no one asked for your shitty stinky ass to come near me and try to prove me wrong. So unprofessional. How about he not try to be let's prove a person wrong and rather be helpful. So not happy with tho location.

$7000 in materials. $6000 ordered in one delivery with the Pro Desk. Took three days for a…read morequalified individual to accept payment and make the order. Once ordered, delivery was on time. Two items were substituted for specific items needed. Made a call to have those two items delivered and swapped for the incorrect ones. This was confirmed. Those items were job and time critical. After three days I call again to find out where those delinquent items are. Then they tell me instead of swapping them, I have to return the incorrect items, then pay again for the new ones, then they will order the correct items. Another lost three days. I have to drive to town to return and pay. Again, expecting two more days, after three I call again. Cant get through to the pro desk. This happens two days in a row. At some point one item shows up via UPS. The other item turns out not to have been ordered at the same time and tracking shows it now coming from NY state with an unknown shipping date. Looking at the HD website for this product it now shows delivery by a date that is 14 days away. I end up having to cancel this order and reorder it from Lowes with a three day lead time until home delivery. In summary, way too painful for a Pro order. I wont use HD again for an important project. The people I dealt with at the Ogden store were all very nice, though insensitive to the delays, but communication within HD and to this Pro customer were sorely lacking. I recommend looking at alternative lumber yards first if its an important project.

I've purchased many things here over the years and sad to say, it's probably where you'll get the…read morebest products most of the time. Up until today I would have considered then a four star (not five because they do tend to be pricy). Why then two stars you might ask? Today my step daughter went there to buy a faucet and another item. The total cost came to just over $242. This was for a condo we own so I paid for it over the phone. When I asked the guy if he would mail me an invoice is response was "Well I'd have to buy my own stamp." I had to have him repeat that because I couldn't believe he was serious. He did. I said "I'm spending over $200 and you can't afford a frickin stamp?!? Charge me for it then!" I was absolutely amazed and pissed off! I can't imagine a store owner, or even a clerk would be stupid enough to risk such bad PR!! He gave me the total and told me it didn't include a stamp. I thought that meant he would be gracious enough to trouble himself to suffer the cost of a 41 cent stamp. turns out he asked my step daughter to make sure I get the invoice. This will linger in my mind the next time I need plumbing supplies. What a douche.

When we remodeled our bathroom we went through Standard Plumbing to get all our plumbing needs. We…read morespoke with them about the different shower stalls available and learned all sorts of things to get the project completed. We purchased a large shower stall, toilet, sink and cabinet and all the faucets. We have been very pleased with the service and products. I will purchase from them again in the future.

Harbor freight is a great choice for budget tools. I've never had a tool fail on me yet, and I've…read moregotten many items from them and will continue to do so. My reasoning for this low rating is the consistency in which the items I have purchased have had missing or broken parts. I assume if the employees at specifically the riverdale location actually looked over returned items to make sure everything was complete and operated properly, I would never have this issue. However, I have had to return after every purchase so far in order to replace the item or get the missing part. I hope this trend stops as I do enjoy the products, and would recommend the store itself, just check your product in the car before you leave I guess.

Harbor Freight serves a purpose for me. Tools that I use every day? No. Tools that I rarely use…read moreor know will wear out quickly (think grinders)? Yes. They are also good for things like tarps, storage containers, and other ancillary items where you don't necessarily need "top shelf" quality. This store is fairly new and is in a convenient location on Riverdale Road. I have been in there several times looking for specific items and it seems they are always out of stock. While I am sure that the supply chain issues that all companies are experiencing lend a huge role in this, it seems it has always been an issue with Harbor Freight stores. If they have it, you're going to like the price. Coupon shopping used to be great at Harbor Freight as well. Youl could find "25% off" coupons randomly which gave you great deals on an item when you needed it. They also ran some good sales in their flyers. Something in their ad structure has changed and they no longer seem to offer the deep discounts that they used to. Not a deal breaker as their prices are still decent, but that definitely got me in the door more often. Hopefully the in stock position of this store will improve with time and make it a more reliable "one stop" for tools.

Linda. 16 and aisle 9. She knew where things were in less than a second of asking. Impressive.read more

It's Home depot, but they generally have what I need and convenient location…read more Also I like how they have the app with easy search to see if they have what your looking for before you even travel there.

IF I COULD DO ZERO OR LESS STARS I WOULD!!! PSA:…read more On 11/11/25 My mom and I went in to purchase a refrigerator because hers died, we picked out, purchased, set up delivery for next day, next day she gets a call the fridge was damaged and to come back in and pick out another one( 2nd trip there) got there apparently it wasn't damaged they sold it to someone else, now day 2 no fridge, set up delivery for next day, got to house was too big , delivery men took hinges off door, figured out they couldn't get it in house ,loaded truck and left with hinges and door off , thankfully I knew how to put it back on for her, as she is widowed, elderly, has a broken foot, and is on oxygen. 3rd trip picked out new fridge was told 2 days before they could deliver putting her 4 days now with out fridge, she waited 2 days, they said her Bosch fridge was in stock at their store, and we paid for it, also at the time finding out they charged her 3x for 50 delivery, 39 for removal, 17 for ice maker hook up, and never refunded her charges , Saturday 11/15 delivery comes it's a white freezer, not the Bosch fridge she picked out, immediately called to explain and get what she ordered and was told it was out of their hands, and that they couldn't do anything til Monday , go in to help her get things figured out , and was told I had to go to layton to get refund, because it came from them ( not my problem we paid Clinton store ) called Layton and they said they couldn't do anything until the 3rd party delivery drivers ( who spoke zero to little english) and who also didn't understand what they were trying to figure out. Called layton store again and spoke with Tyler or Tyson Byrd, he was zero help said Monday is soonest they could get her a new one. Mind you now she has over 7k on her card because returns take time to go through, I asked why if it was their screw up why they werent fixing it, he wouldn't do anything and was put on hold( ignore) and eventually hung up on. Called a family owned business in Ogden, BOYLES and with in 2 hours she had a fridge installed ,, delivered , and working . It's now 11/16 was told to come in after 7 so item would be back at store to return, after 45 minutes of trying to return they tell me they again cant return , Layton has to, at which time I said why do we buy from them if they dont handle it out fully, they said to call and I could do return over phone due to my mom have broken foot and its not easy for her to get around . Call Layton they now cant find item and said we now have to wait till 11/17 to make sure the item is back there, and they were closing even though I had been on phone with them well before closing, I am praying they refund entire amount owed. So I never have to deal with them , and she will be buying all appliances from Boyles who care about customers, and has employees that know how to help customers . FRIENDS AND FAMILY DONT LET FRIENDS AND FAMILY BUY FROM LOWES !!!! PROTECT THE ELDERLY CUSTOMERS FROM THEIR ( LOWES ) UNPROFESSIONAL AND HORRIBLE CUSTOMER SERVICE. And Lowes DO BETTER!!! A MULTI MILLION DOLLAR COMPANY SHOULD HAVE A BETTER WAY OF HANDLING YOUR( LOWES) SCREW. UPS

Where do I begin??? The morning started off by having to go to Layton Lowe's to see about a missing…read moreonline order that said it was delivered that morning. It took 6 people, including a manager, to figure out that it was their own 3rd party delivery service who was to blame and that I should get what I paid for. Then we walked to the garden section where we were hunted down to give a hard sales pitch on gutter cleaning and repair. We then moved to plumbing where we inquired about their $499 water softeners. Neither of the two salespeople didn't know anything. So we asked if they had contact info for their contractors so we could estimate the installation costs. The company they gave us spent TWO HOURS testing our water using a HARD upsell from a Lowe's $499 water softener to a $5000 water softener. BTW They don't install Lowe's units! The final straw this morning was checking out with the one checker serving the entire store, Rhonda. She was elderly, sitting on a stool with a mask. She started yelling at my daughter who was placing items on the counter for her to stop because she was getting confused, despite the computer screen behind her that literally showed pictures of everything she had already rung up and the unrung items clearly separated. My daughter said, that's ok, I will push this basket over closer to you so you can take them out. Rhonda became angry and started slamming the ceramic pots into the basket and up against each other. My daughter asked her to please be careful not to break them. She slammed them harder and yelled that she was NOT breaking anything. There were multiple bags of fertilizer under the cart. Rhonda huffed and puffed angrily saying she couldn't breath as she tried to reach down to scan each bag. I've never seen anyone with such poor customer service skills in a customer service position.