Everyone was really nice and treated my dogs really good. The grooming was wonderful. The pups look…read moregreat. It is expensive.

Our dogs get their nails trimmed here. The facility is clean and staff is always happy and…read morecourteous. I'd recommend using them for any grooming needs!

My dogs love Audrey. She always does the perfect job! We couldn't ask for a better groomer.read more

This was the best grooming experience both me and my dog have ever had. I finally felt that…read moresomeone was listening to both of us, and that my dog got the best and appropriate grooming for her coat. Highly recommend. You won't be sorry.

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

My husband and I were very nervous about taking our mini Aussie in for her first grooming but…read moreAnnador's were so good with her and she looked so pretty when we picked her up.

My dog used to be fearful after grooming. He didn't want to be touched. We decided to give…read moreAnnadors a try, even though they are much further away. My dog always turns out gorgeous. He is a 65lb St.Berdoodle with curly poodle hair. Bubba loves everyone at Annadors. He is happy to go inside and alway a happy boy when he is picked up. Well worth the price!

Always had very wonderful service from thèm would highly recommend them…read more We had a mixup on an appt due to a medical emergency on my part. Since then they will not return my call. Things happen. I guess they refuse my business now.

This is the only place I will take my dog.A little pricey but worth it!…read moreAs soon as she is groomed they text or call me for pick-up. She doesn't like to be in a kennel for hours.

I had a great experience here I brought my husky she was cut perfectly and she was super clean I…read morealso brought my Great Dane and she was super soft

Love Bree she is great with my animals! She takes her time and they look great and not stressed at…read moreall when we pick up.

I'm new to the area and my anxiety ridden pup needed some grooming. They took all my information…read moreand verified vaccinations which I thought was kind of nice. Most ask for vaccines but then never verify anything. I let them know I'd be staying in the area in case my little man was not able to be groomed. He hates water, the blow dryer and is skittish around strangers. He was abused indoors before he was rescued so he's not a fan of new places either. They told me it would take 2-3 hours even though he didn't need to get trimmed at all. I walked out thinking this is never going to work. When no call came within 5 minutes I was a little surprised. Then the phone rings 40 minutes later....I thought.... there it is, he's not going to make it through. It's only been 40 minutes and not even close to the 2-3 hour eta. To my surprise, they told me he's ready for pickup and he did great. I was truly shocked. Shelly did a phenomenal job. My only negative is that they opened the little gate to the back room before having the leash on my dog. There were other dogs in the waiting room which was not a big deal but had someone opened the front door or had been walking in, my dog would have darted out immediately and would have likely run right out into the street. That didn't happen thankfully but it crossed my mind when I had to grab him by the bandana they put around his neck. I'm grateful that was on him. I will return and will request Shelly ever time. I'm glad I found this place and appreciate all the attention they gave my pup.

Upon arrival, we had a very positive experience. The facility was very clean and the front staff,…read morealong with Amber, was very attentive. The technician was kind to our pet, but I was surprised that no one initially checked our pet's temperature or assessed his condition based on his symptoms; we had to remind the staff to do so before we left. Dr. C made a poor initial impression with his curt demeanor. He seemed short and almost dismissive of our pet's situation. For instance, he did not introduce himself when he came in and after a brief greeting, he pointed to the table for our dog and began his assessment without allowing us to provide input. He was halfway out the door before he finally asked if we had any questions. However, It came off as more of a formality versus actually caring if we had any questions and addressing them. The initial interaction, lasting less than two minutes, felt rushed and impersonal, reflecting poor bedside manner. However, Dr. C significantly redeemed himself when he returned with the medications and was very polite and more attentive. Additionally, a gentleman named Alex was extremely kind and helpful, answering many of my questions and putting my mind at ease in the reception lobby. Overall, our experience mostly positive and if I had to point out any areas of improvement , it would be the overall bedside manners that the doctor provided with patients. With that being said, I would return.

I took my dog for grooming and to get a close cut and Kathy was a trooper with finding ticks on my…read moredog without any complaint. I have never had any problems with grooming or daycare and find the employees to be responsive and nice.

I cannot say enough wonderful things about Idlewire Grooming--especially Lori!…read more My little 18-year-old Shih Tzu has never looked so good. At his age, I'm very protective and cautious about who cares for him, but Lori treated my sweet baby with such patience, gentleness, and love. It truly means the world to me to know he was in such caring hands. Not only did he look absolutely beautiful after his grooming, but he also seemed comfortable and happy--which says everything. Lori's attention to detail and compassion really shine through in her work. Thank you, Lori, for taking such amazing care of my precious boy. We are so grateful and will definitely be back!