I absolutely adore Abby. Years ago I found myself couch surfing with my dog Tatum. I had no where…read moreto go. At one point I was living out of my car. I looked into several boarding places and finally left one and just cried. It was so dark and I just didn't have a good feeling leaving my baby there. I found Abby's number and explained the situation to her and she asked to meet me and Tatum. She said she would do what she could to help me. This woman completely saved us. I was able to board Tatum for about 2 months while I worked my butt off to get a new home for us. She allowed me to pick him up and spend the day with him and bring him back the same day. Abby was so good for my dog Tatum. He had severe separation anxiety and would scream if I left the house to go to the store. Being in boarding with Abby he learned that the world isn't so scary and he can be loved by many. He learned more social skills and played his heart out with other dogs. Abby always kept me updated and sent me so many photos reassuring me that he was ok. She ended up getting two Pyrenees of her own just like my Tatum. Tatum absolutely adored Abby. She is such a kind gentle soul and you could not find a better place to leave your pet than with her. We love you Abby!

Abby is a friendly person that's taken great care of my dog, Chloe. She is great with the dogs, and…read moreChloe just loves her!

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

These guys are next level! their results, are nothing short of amazing. I have owned dogs my whole…read morelife, at 50 years old I thought I knew a lot about dogs, everyone at dons pet care is an expert. the owner and her daughter are, well take Cesar Milan times him by 100 in every aspect and you have the owners, that expertise and level of professionalism trickles down throughout the organization. if you need help wth training look no further.

We recently went out of town for my daughter's wedding and left our two German Shepards in the care…read moreof Don's pets. Heather was absolutely fantastic, and good natured, about taking all the information about the dogs and what treats they get when. :) Our fur babies received excellent care and were their usual happy, healthy, selves when we picked them up. knowing our girls were in such great hands certainly helped us enjoy the event that took us out of town. We will definitely use Don's Pets to board our girls in the future!

It was my first time boarding my new pup, but the process with ruffledale was pretty great. We had…read moreto drop him off for a free two hour behavior assessment before he could be boarded. They were also very strict with all vaccinations. I forgot to send my husband with some of the copies and we had to quickly get them emailed over before they would let him enter - which is great! My dog passed his assessment and stayed here for seven days over Thanksgiving. The price was fair and when we picked him they gave us a little treat bag and report card. My dog seemed to love it and he was always chilling in the middle of the pack when they would post anything on Instagram. Downfalls: despite strict vaccination requirements my dog still got kennel cough. He recovered quickly and it wasn't anything severe, but still a bummer. He also had one or two scratches on him. I'd imagine he was playing rough and it wasnt anything serious since his report card was all positive, but it's still something I'll watch out for if he goes back.

Upon arrival, we had a very positive experience. The facility was very clean and the front staff,…read morealong with Amber, was very attentive. The technician was kind to our pet, but I was surprised that no one initially checked our pet's temperature or assessed his condition based on his symptoms; we had to remind the staff to do so before we left. Dr. C made a poor initial impression with his curt demeanor. He seemed short and almost dismissive of our pet's situation. For instance, he did not introduce himself when he came in and after a brief greeting, he pointed to the table for our dog and began his assessment without allowing us to provide input. He was halfway out the door before he finally asked if we had any questions. However, It came off as more of a formality versus actually caring if we had any questions and addressing them. The initial interaction, lasting less than two minutes, felt rushed and impersonal, reflecting poor bedside manner. However, Dr. C significantly redeemed himself when he returned with the medications and was very polite and more attentive. Additionally, a gentleman named Alex was extremely kind and helpful, answering many of my questions and putting my mind at ease in the reception lobby. Overall, our experience mostly positive and if I had to point out any areas of improvement , it would be the overall bedside manners that the doctor provided with patients. With that being said, I would return.

I took my dog for grooming and to get a close cut and Kathy was a trooper with finding ticks on my…read moredog without any complaint. I have never had any problems with grooming or daycare and find the employees to be responsive and nice.

I cannot say enough wonderful things about Idlewire Grooming--especially Lori!…read more My little 18-year-old Shih Tzu has never looked so good. At his age, I'm very protective and cautious about who cares for him, but Lori treated my sweet baby with such patience, gentleness, and love. It truly means the world to me to know he was in such caring hands. Not only did he look absolutely beautiful after his grooming, but he also seemed comfortable and happy--which says everything. Lori's attention to detail and compassion really shine through in her work. Thank you, Lori, for taking such amazing care of my precious boy. We are so grateful and will definitely be back!

I am currently training my third brittany for bird hunting with Roger. Does a great job working…read morethe dogs and helps with any and all problems. I work the dogs during the off time with Roger with the advice he provides during the training sessions and still surprised how quick the dogs progress. His experience and knowledge makes training a breeze and a pleasure to train.

We dropped our beloved yellow lab to Roger Miller for about 5 weeks. We found him to be kind,…read morepatient and loving with our dog. After 5 weeks, we have been very impressed with her growth, obedience and hunting development.

Ray was always very professional and courteous with me and my dog . I hired Ray to do my dogs…read moreobedience training and also hired Ray to board my dog when I go out of town. She's great with Bravo. It's good to know you can drop your dog off and go on vacation and not worry about him. I highly recommend Ray to anyone looking to get there dog trained or boarded.

All of a sudden our new dog stated attacking our older female dog, who had been with us since she…read morewas 12 weeks old. It was a very stressful time, we could not understand nor stop it so we kept them separated and called dog trainers. One place told us it would be two weeks to even get a consultation. So we called Underworld Kennels who our neighbor recommended to us. They came to our house within two days, evaluated the situation and told us what needed to be done. Tilly, the trainer, took our 9 mo. old female dog for board and training for 14 days and when our girl came home, we had our sweet tempered girl back and trained better than the other two. We still have training to keep up on, but Tilly was worth every penny we paid for her training. Hands down, she is the best trainer who cares and loves dogs! We highly recommend this company.

I highly recommend this place. Taigan was very friendly and did very well with our hyper fur baby!…read moreWe have been looking for a spot to take our fur baby that isn't a chain place and I'm so glad I found this place.

They did a great job! After a nightmare experience at the last groomer this place was a breath of…read morefresh air! They were great to communicate with and my pup was perfectly groomed and had the cutest seasonal bandanna 10/10 recommend!!