They were a ton of help. Stopped in with a screen that wouldn't respond and they showed me how to…read moreforce restart my phone and fix it without ever having to check me in or charge me. I was braced for at least a $100 repair and a couple hour wait -- in and out in 5 minutes. I will definitely be going out of my way to use them in the future. Highly recommend. Oh and the artwork hanging up in their lobby is pretty cool too.

as of right now i do NOT recommend they replaced my screen and gave me a temu screen for my iphone…read more17 pro max i ended up paying 292.41 for a scam screen freezes, especially when swiping to close apps etc my phone says it doesnt reconize the screen as well very disappointed also the screen the apps are not clear and have little lines in them not WORTH IT just go to apple

I'll start out by saying Chris is the man!! I've always tried to save money by being a "YouTube…read moreHero" and that can sometimes backfire. I decided to replace the battery on my iPad Air myself and managed to cross a thread on the screw holding the battery connection down...critical failure to say the leas. I took it into Chris who took it to the back room and worked his magic...he managed to get it screwed down and saved my butt big time!! I can't thank him enough. I asked him how much it would've cost to allow him to do it and it wasn't much more than I paid in parts, let alone time and headache. Lesson of the day, spend the extra few bucks to have a professional like Chris do it.

Got mixed estimates of how long it would take to replace my phone battery. I was told 15-30 and it…read moretook an hour. Their quote beat out everyone else, and service was alright, but it may be on its way down. They have pre owned iPhones for sale, but not more than 10-15 at a time. Cool place to check out, but not very uptempo in terms of service.

Repair was fast and affordable. Older iPhone model and had it done in hr. Thanks for the serviceread more

Ask about service for a desktop. Alan responded they do not service iphones. Never asked for…read moreIPhone service. Still said they are not interested. Was blown off without even wanting to know what they could have done. Very rude customer service

Took my IPhone SE in to get fixed after my daughter dropped it playing POKÉMON! They set me up a…read moretime to come back to pick it up they were a little busy that day. When I arrived I was shown the phone it looked brand new!!! They did a great job and I'm very happy with the customer service. It however does get costly for some phones. But it's easier and cheaper than going through the insurance for me.

Went in to get my charging port on my iPhone fixed and was quoted 7 hours. They told me they could…read morefix the crack in the back as well for a discount and I agreed. Got there to pick it up and Zach said he forgot to do the charging port. Problem was the work took an hour longer and it's now closing time. Didn't even fix what I went in there to get fixed first and foremost. Now he texts me and said the part won't be in until Friday so I'm gladly going somewhere else and switching the family over to a new repair shop.

Fantastic service every time!! Whether over the phone or in the shop, they know their stuff ... &…read morethey are quick. Love

Negative stars. I have a Motorola G2026 02/2026 purchased through Cox, dropped it once a month ago…read morewith a "break case" shield. Charging it today and noticed the entire screen is scrambled. Cox Mobile referred me to this location under insurance. No one else in line, gave the details to the representative, referred to call Asursion- on site did so, THEY have no replacement or cannot fix on site- okay, no problem. THEY do not service Motorola products. Hmmmmmm. After doing the Kiosk stuff and speaking with an Asursion rep, I told the in person rep let's do a replacement then for $29.99, however I sorta need this for work. I noticed a few other customers arrive and politely told the rep to please assist them and I'll patiently wait. The rep continued to ignore me and assist the next 6-7 customers who seemed to all have the same or similar issues except being Apple related. The rep continued to WHISTLE (endlessly) assisting customers and making up fake gestures to them. I waited patiently and so on. After ONE HOUR of being ignored I finally quietly left back to Cox Mobile only to be referred to the Asurion website to FINISH the claim. In turn, " Sorry we're unable to continue your claim, an error occurred while processing your claim." BTW, it was a male, no name badge-never introduced himself-was more worried about making a commission, making stupid -lame comments to the others or WHISTLING the entire time. I see now the ones I let go after me, the rep was ALL about them and completely ignored me. The rep had endless opportunities to take my payment for a replacement and I would've been happy. Amazing how this happens and is accepted. This is by far ONE of the WORST customer services ever, especially NOW. 06/29/26 after 4PM, waited until way after 5PM.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

This place has nice floors! But Owner Kyle is such a nice and personable guy. We got the new iPhone…read more16 promax pre-order because it wasn't in stock and we got a great price for the device. They also a lot of in house phone purchase options. I highly suggest checking them out for true authentic service.

From the owner: "We at Phoenix Electronix specialize in device repair for almost any electronic device. Cell…read morephones, tablets, computers, laptops, game systems, etc! We also are able to sell used and preowned devices at the best prices available! Reliable service with over 30+ years in the industry."

AWESOME! Andrew and Kabel were very knowledgeable. First time they came to hook up a new computer…read moreand internet for me. Got it all done in a short amount of time. They back to then disconnect my old internet provider and whip the hard drive of the old computer. Both of them have great people skills and were so kind to me. On there last trip to my hose Andrew offered to change a light bulb that I could not reach. Just an excellent company and excellent people.

What stood out for me, on top of the excellent job Andrew's team did, was his willingness to help…read moreme decide what needed to be done. He guided me with the kind of wisdom that only comes from experience, and that made the whole process even better. Later I referred him to a relative who is a retiree, and they told me everything went great--Andrew showed the patience and excellent communication skills that really matter. Shoutout to his son, Kabel, for being part of the great service.