Mid September 2025 my wife's android phone (Samsung galaxy I think) became unusable due to all of…read morethe apps that the Grandkids had installed on her phone, which had a ton of pop up crap (adds?) that we could not get past, they were so invasive. Shawn took care of it. Once we described the symptoms he had us leave it with him and about an hour latter he called my phone and told us we had two options. We could have him wipe the phone, which would lose all her information and photos or he could uninstall suspect apps that had been installed by the grandkids. We chose the second option. Charged us $51 I believe, and had it running like it was new in about 2 hours. Highly recommend.

The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

Amazing! Couldn't have been nicer. Fixed my phone in 1 minute for a ridiculously amazing price…read more Highly recommend!

Amazing! Phone fixed in less than 15minutes. Charger was stuck in the iPhone charging port and they…read moreremoved it with ease. I highly recommend. The guy is kind and a good businessman.

I have been to this place every time I have a computer issue...no matter if it's big or small…read more Best customer service EVER! I never wait long to speak with someone whenever I go! The people who work there are so knowledgeable about their craft and they aren't stingy with that info. GO HERE! I trust them with all my tech needs!

I'm so grateful for Experimax! I updated the OS on my 2016 Macbook Air and didn't back up the…read morecontents on an external drive. A few days later, my admin password stopped working and unfortunately FileVault was on! I stood to lose 4 years worth of files. I spent a long time with Apple support on the phone, online. Both times, their final recommendation was to just wipe out everything and start over. Fortunately, Experimax was able to rescue me. I had a password for the hard drive itself and Eric was able to boot the computer using another device, which allowed me to get access to the hard drive. He patiently let me hang out at the store uploading files into iCloud. Afterwards, I had the hard drive wiped out and installed Catalina. The cost was ~$87. Many thanks!

Amazing Customer Service . Affordable Price Friendly . Very Timely Service…read more Highly Recommend !

As always, good service. Very personable and professional…read morestaff I used the store on Gervais Street thank you

Had an appointment to have a phone screen repair last Thursday, even got a confirmation text in the…read moremorning, get there at the scheduled appointment time and they had no technician there, so I rescheduled to today Wednesday 17th, and yesterday around 5pm I received a call from them to apologise for last week, then told me that they never ordered the replacement screen, so unable to fit the screen, so unprofessional, they had 10 days to order the screen, but couldn't be bothered, stay away from them..

I have had great experiences with Batteries Plus. I once brought in a car key that had broken in…read morehalf and was being held together with electrical tape. I expected to need a full replacement and thought it would cost around $200. Since the key still worked, they recommended replacing the casing instead and only charged me $50. Another time, I brought in my automatic starter remote because the unlock button stopped working when the car was running. They opened it, found that the button had shifted, and fixed it on the spot at no charge. They truly have a customer first attitude. Everyone is friendly, they take the time to look out for their customers, and they find solutions that are the most economical.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Fast, Cheap, and Quality work. I'd go back, though I hope I never have to. It took less than 45…read moreminutes to replace my iPhone screen.

This was my first time coming to this place but I'm glad I did. My daughter iPad was having trouble…read morecharging so I wasn't sure if it was a battery issue or charge port issue. The lady was super nice and attentive. We left her iPad for a little bit to see if it was just a charging issue and it seems like I just need a new block with higher charging power. She provided her recommendations and we were on our way. It was super quick and efficient. She seemed very knowledgeable so I would definitely be back for any other electronic issues I'm having.

This was my second time visiting them. They were great got my phone fixed and all my questions…read moreanswered. Highly recommend them. Michelle