When I walked in, I was greeted immediately by a male employee. I walked through the store looking…read morefor the items I needed. Since I required assistance, I asked another male employee, and he guided me correctly. When it was time to pay, I wanted to check the price of a Christmas item, so I approached the cashier rather than using self-checkout. The female employee at the front desk seemed annoyed by my question and said, "Just scan it at the self-checkout." I replied, "But I'm not sure if I want it." She then said, "Okay, scan it and I'll erase it." I did as she asked, then requested that she delete it since I didn't want it. She then told me to just move over to another checkout. She sighed and walked away from the register to the self-checkout to delete the item I scanned. She seemed so bothered by my question. The male employees who greeted and helped me get 5 stars. The female employee at the register gets 1 star. Cuando entré, un empleado me saludó de inmediato. Caminé por la tienda buscando lo que necesitaba y, como ocupaba ayuda, le pregunté a otro empleado que me orientó correctamente. Al momento de pagar, quería revisar el precio de un artículo de Navidad, así que me acerqué a la cajera en lugar de usar el auto-cobro (self-checkout). La empleada del mostrador parecía molesta con mi pregunta y me dijo: "Solo escanéalo en el auto-cobro". Le respondí: "Es que no estoy segura de si lo quiero". Entonces ella dijo: "Está bien, escanéalo y yo lo borro". Lo hice, y cuando le pedí que lo borrara porque no lo iba a llevar, me dijo que simplemente me pasara a otra caja. Suspiró y caminó desde su caja hasta el auto-cobro para borrar el artículo. Parecía muy fastidiada por mi pregunta. A los empleados que me saludaron y me ayudaron les doy 5 estrellas. A la empleada de la caja, 1 estrella.

Michaels in Hicksville had everything we wanted and more! My friends and I have been super into…read moremaking jewelry since the Eras tour a few years ago. We have been expanding our bead collection, storage, as well as tools for creating earrings, bracelets, keychains, and necklaces. We've found additional hobbies along the way while browing the aisles such as cake decorating, bedazzlers, and making floral arrangements. There are always coupons in the Michaels app as well as online. Everything is self-checkout, but there are people around the store and near the checkout to step in and help answer questions.