Phone repair issue still not fixed…read more Review: I had my phone screen replaced here and from the moment I picked it up it started flickering and glitching. There is no physical damage on the phone at all. The issue clearly came from how it was reassembled. When I went back to address it the first questions I heard were "When did you get it fixed?" "Do you have the receipt?" There was no attempt to even look at the problem. No let's see what's going on. No let's determine whether this is on me or on you. It went straight to assuming it was my fault even though I paid 180 dollars and the problem began immediately after the repair. I was also told it might be because the screen was aftermarket. But aftermarket screens are still supposed to work. Assembly matters. If the repair caused the issue then taking ownership matters. I checked my review history before writing this. I have never written a bad review before. I'm only writing this to protect the next person. If this had been handled with integrity I would gladly leave five stars. Mistakes can be fixed. Denial cannot. video attached of the flickering and glitches

Had wonderful service ---did not take long------ price was right--- and my phone works well again…read more Definitely would refer anyone who has a problem with their electronics to go to Master Phone Fix

During a recent trip to Massachusetts I brought my son here to have the lens changed on the camera…read moreof his iPhone.He is a tween and wanted to handle it. He went in told the guy what he needed. This guy ended up damaging the camera and gave my son his money back. When I went in to handle it. He told me it was my son's word against his and refused to give me the name and contact information for the manager or owner of the shop. He absolutely damaged the camera on the iPhone and was rude and lacks basic customer service skills. BEWARE if you go here for a repair you may leave with more damage than you started with.

I stopped in because my phone charger wasn't working and thought my battery was shot. They…read morediagnosed the phone and instead of selling me un needed services they said I probably just needed a new charger and sent me on my way.

Great price very convenient and fast service. I would really recommend this business t anyone who…read moreneeds fast reliable service.

They were not able to help me for any price. 2 did get in touch, but, it was ultimately a waste of…read moretime.

Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.

Brought my IPhone in because the camera was not working. It turned out I had my screen repaired a…read morefew days earlier while I was out of town at chain store that sells batteries and bulbs, big mistake! They did not reconnect the camera after replacing the screen and did not replace the inside gasket around the frame of the phone. At Drew's it was repaired and gasket replaced for a very reasonable price and within an hour. This is my new go to location for repairs.

I went to this shop to get my Ipad screen repaired…read more Done fast and a great price. Friendly service too. What more can you ask for? Drew is awesome! Thanks man.

Very poor quality to my opinion We visited this store couple times.Our teenage a son broke his…read moreiphone 15 screen and my husband went to the guy to fix it He use very poor quality charge us $147 .the screen was crooked and the case broke because didn't fit well .The screen turn black again after 2 weeks he fixed .He mention has warranty but not damage or crack line Went back and charge us $115 . So i was so upset and drive to Bellingham and showed him that the phone has green line ok the front screen ,he said your son broke it again has physical damage.He refused to fix it for free and ask for third time to fix it with good quality $80 .I did ask my son and his friend and they told me no my son didn't drop his phone at the gym (this happed ) I knew my didn't lie to me .The guy try to be nice and manipulating the way he talked to me .I left so upset and angry I wasted my money over $200 and i went to To -Mobile they fix it with $99 send it to repair store in Framingham Ma My husband went in the bank to do a dispute today I don't recommend this place

I been here few times before and this time also they saved my life! Phone was smashed by car in the…read morehighway and the technician said come back 3 hours and when I come back to pick up the device it was like a brand new again! Unbelievable! Great service

James is a very personable young man and easy to work with, he fixed my old stereo receiver that…read morehad a weak channel, it now sounds great. It was done at a very fair price and in a timely manner. If this review was just about that only, I would have given 5 stars. I'm old school, you find a place to fix what's broken, you drop the item off, you get a call when done, you pick it up and pay. Techie Town might use some business software to manage the business, to get my repair done, I received 32 emails from Techie Town and about 9 text messages, also 13 emails from yelp. That just seems excessive to me.

From the owner: Techie Town Boston is more than a tech repair shop it is a local innovation hub where technology…read moremeets trust Based in Cambridge MA we provide expert computer smartphone and electronics repair backed by personalized appointment only service Every repair begins with a 50 dollar flat diagnostic ensuring transparency and accuracy before any work begins What makes Techie Town Boston unique is our community driven approach and focus on education We dont just fix technology we help people understand it Through our Ctrl Plus Kids program we teach children and parents to use technology safely and confidently We also offer remote help desk support service calls shipping and scheduled pickups for total convenience We combine professionalism with personality using bold Boston inspired design local pride and real human connection Whether it is a cracked screen system failure or full IT setup Techie Town Boston delivers reliable service with integrity technical precision and hometown spirit Operating Monday to Friday 8 am to 8 pm and weekends 10 am to 5 pm Techie Town Boston works entirely by appointment to give each client full attention When you call us you are not just another ticket number you are part of the town

I had a terrible experience at Staples in Bellingham. When I arrived, I needed to have thank you…read morecards printed for my clients. I met a friendly Asian woman in the print marketing service department who tried to assist me but was having difficulty with fitting my business logo onto the card. After about half an hour, I told her I needed to leave because I had a business appointment, and she understood my concerns. She called over an employee named Abby Damon to help her. Abby was very rude to her, responding with, "figure it out." At first, I thought Abby was just being typical of their culture, where employees sometimes playfully tease each other. However, when she continued to be rude whenever the woman asked for help, I realized something was seriously wrong. As the Asian woman went to the cutting machine to cut the cards, I followed to ensure they came out exactly as I wanted. I noticed that Abby was bullying her by her tone of voice, and she saw I was close enough to hear. Abby then told me to "go back off a little bit and wait," which I did. I told her that her tone was unacceptable because she was being rude to me at the customer service counter. The sad part is that, when I expressed my frustration and told her I didn't like her rude behavior towards me and the Asian woman asking for help, the Asian woman started to cry because she knew she was being bullied but was too scared to speak up. I had to comfort the Asian lady and let her know that her actions were okay, and I wasn't upset with her. I was more upset with Abby for how she treated both of us and for how she spoke to me as a client. I asked both of them to stop my transaction and politely asked Abby for her name. She told me flat out NO, and I explained that I was a Staples customer. It is my right to have the name of the employees that I interact with, and she refused to give it to me, and then I proceed and asked to speak to a supervisor and then the supervisor asked me what happened. I explained it to him and told him I was in a hurry. I need her name so I can write my complaint when I have time. He offered to sit down with me to discuss it further, and I told him I had an appointment I was about to miss. I don't have time to sit down with him, but I will write my review on social media, Yelp, Google, and Staples' website. This is why I'm here. I think it's very important because having an employee bully another employee is unacceptable to witness as a customer. I hope that my concern is being taken care of very serious and investigation is open in this matter.

Staples are pretty consistent and reliable. This is a good location. There is plenty of space so it…read moredoesn't feel crowded. Prices are good, and if you need help you can usually find someone to help out. The only drawback to this location is the limited parking, and hideous traffic pattern coupled with traffic jams out on 126 during busy times. It can easily take 10-15 minutes to escape from this plaza's lot using the weird traffic pattern you have to take. Unless you love spening a lot of time in traffic, this is an excellent place to avoid in Christmas season.

I enjoy supporting a small business the takes pride in their work and the service they offer. Henry…read morewas a pleasure to deal with, and while I her to not need his service again fixing a shattered iPhone screen, I like knowing this is my "go-to" option.

Agreed to fix my friends phone, proceeded to instead break the phone, saying he had not worked on a…read moremodel like that before. Seemed like he accepted a job without fully understanding the product he was given. Unfortunately, I do not think this is worth the risk to take. And the way it was handled afterward was less than appreciated quality of customer service.

Fabulous Service. Buying all new phones and upgrading…read moreservice. I arrived 30 min prior to closing on the last day that Black Friday deals were offered. I was not expecting outrageous deals being offered, because internet queries to Verizon and other carriers were giving different and erratic results every time I checked. I think their servers were just overwhelmed I got different results from the same carrier if I checked in every 30 minutes. I figured I would just stop in the Verizon store for a quick visit , not expecting much. Boy , was I mistaken .... crazy deals... trade in on my phones that were double or triple what I had been quoted other places and on line. It being close to closing time I thought I would miss out on these newly discovered deals. Harneet stayed with me past closing and we got all the iPhones and tablets ordered . I returned a few days before Christmas on the agreed upon day and Harneet had everything all set for me. I can't emphasize enough how painless a process this was when compared to prior transactions I have had over the years at several other establishments. And to top it off Harneet is probably the most pleasant person I have had the pleasure of working with in any retail establishment, ever. Bottom line is I can strongly recommend the Russel Verizon Store in Franklin for your Verizon Wireless purchases. It's located between Stop and Shop and Chipotle . I believe it's the old Radio Shack location.

Cathrine was helpful and patient with completing our orders and we really appreciate her support.read more