Dropped my phone and broke the LCD screen! Best B said all my apps, contacts, photos, banking, retirement not transferable because they couldn't communicate with computer to transfer to new phone. Took it to Azi at IFix who said LCD screen and backlight replacement would restore phone function. Overnight shipping stranded due to weather but fixed when parts arrived! Phone up and apps running! All pictures, folders present! Phone back what a relief Azi ! read more

Wife had screen repair done for 250. 60 days later screen just went black. No drops. No damage. I take it in, he says there's a 30 day warranty. Goes into talking about how the lcd must be broken and shows me examples of how the display will look with broken lcd. I try to explain there was no drops. Nothing looked like that at all. Clearly isn't hearing or caring what I'm saying. Offers to inspect for 50 dollars. Then says he can drop the replacement cost to 170 and waive labor. I go home do some research Ifixscreens has a 180 day warranty. Not 30. BULLSHIT scammers read more

Installed new screen on iPhone without warning that it would make it impossible to update operating system. New screen the installed screwed up camera and broke again within 48 hours of repair -- without additional trauma to phone. Denied any responsibility. read more

Quoted $129 for a Samsung S10e battery replacement, charged $179, and got a "new" battery that's somehow worse than the one I replaced. Paid almost $200 for something I could buy online for $20 -- lesson learned. read more

iFixScreens Riverhead - Screenshot of new battery test - Mobile Phone Repair Near Me - Riverhead, New York

Called numerous local repair stores to get a quote on the exact repair ONLY that I'm looking for before bringing it in. Every local phone repair store was able to instantly give me a quote on the type of repair that I was asking for which was a new charging port on a brand new iphone 16 ONLY! This place demanded me to bring my phone in first so he can "determine" and scam more things that need repairs on my phone. Very hostile in giving me a quote even though I was saying the exact repair Im asking for and how much that would just cost. Every other store had no issue on giving me the quote. Very shady scammer vibes from the people that work here. This is the type of electronic store that will tell you that you need way more than you actually do just like a shady mechanic shop trying to get over on the unknowledged customers that come in to get there stuff fixed. Do not go here there are plenty of other local repair stores that are way more honest and cheaper. read more

My wife dropped her Stanley cup on my son's iPhone two days after I gave it to him for Christmas. They were able to fix it and give me a new screen protector and under three hours. I can't recommend these guys enough. read more

Asked for a quote to get my screen fixed he told me he needed to run a diagnostic to make sure it's just the screen. Told me it was just the screen needed replacing and wouldn't let me leave without paying him even though I declined the service. Not to mention how uncomfortable I was with a man seemingly on drugs sitting on the couch hitting on me the entire time. SCAM ARTISTS read more

I wouldn't give this place 1 star!!!!! Do not get your phone fixed here!!! I will be taking this store to small claims court. Super sketchy people and extremely unprofessional. Tried to bargain what i paid to get the phone fixed..200 bucks when my fiancé paid 350. And would only give me the refund if i deleted this review..DO NOT BRING YOUR PHONE HERE!!!!!! The regional manager Ahmed was a joke and a half. And was so quick to say it was a misunderstanding and tried to say it was our fault. When clearly it was the tech. I see a lot of other people have bad reviews for this store. Believe what you read people! Don't go here! read more

A safe store in the pandemic which gave me very prompt service in a very professional manner.

My son had the most AWFUL experience at this store. They botched the repair of his iPhone 10, would not stand by their work, were insulting, mildly profane and all in all comported themselves in the worst way imaginable. I was shocked and disgusted with myself for using them because I felt that I could save money by NOT going to Apple. I would never recommend this establishment to anyone. Mark read more

At first refused to cover a damaged LCD 4 weeks after the initial repair, but they ended up fixing it and doing a great job.

I had a similar experience as Sarah. I live over an hour away from the place, so I had a friend helping me with dropping off and picking up the iPad for a new screen. I called prior to my friend dropping it off and I was quoted the repair to be about $200, which was equivalent to shipping the iPad out to a mail in fixit shop. My friend then nicely delivered the iPad to these guys. They took it and charged my friend $280 and started to work on it. My friend immediately called me to ask if I knew about the price increase. I had her put me on with a guy named Omar. I told him that I was qouted$200 and that if he couldn't hold to that price to stop working on it and give it back to my friend. He responded that they would match the internet pricing and it was late in the day, so he would have it fixed and ready to be picked up The following day for $200. Foreseeing the situation , I explained to him that I did not want him to take the ipad apart unless they were going to just charge me $200. I told him that I did not want to be charged $280 after they fixed the screen. Omar assured me that I would only be charged $200. I was sure to leave my phone number and explain that if they cannot do for $200, just put it back together with the broken screen and call me for pick up. Two days later my friend went to pick up the iPad for me. Immediately she called me stating that they were charging her the $280 for the repair. She also said that the guy was saying they should charge us $400 for the repairs done and that $280 is a deal. (A new screen lists for $40 oI then spoke with the owner of the Shop and he explained that Omar only worked on Thursday and made a mistake by saying it would only be a charge of $200. The owner was very rude and was trying to convince me that it was my friends fault for allowing Omar to charge her $280. His point was that she agreed to the charge and knew how much it would be. In reality, she was just dropping it off and picking it up for me. All talks about fees were with me , and not her. At this point he was basically holding my iPad hostage and agreed to charge me $265. Unfortunately I had no choice but to agree in order to get my iPad back. This establishment is very unprofessional and tries to confuse their customers. If you have a repair I suggest to search for another place to get the work done. I will be contacting the Better Business Bureau as well. Also.. as I am frustratingly typing, the iPad is definitely not performing the way it was prior to service from this company. The typing is delayed and. Unresponsive, the screen flickers at times, and the home button seemed to be stuck down a bit. I brought this unit to them working perfectly fine, except for a cracked screen... now I have an uncracked screen, but several performance issues. I'll probably just end up buying a new iPad at this point. Very disappointing to have people like this running a service shop.... I encourage all to bring their electronics elsewhere. I gave it one star only because this website requires one star to be submitted... read more

Always a quick fix out of desperation but after an issue each time (2x) I won't make the mistake again. Touchscreen didn't work properly right after twice and they are very dishonest and won't do anything about it. Can't even unlock my phone via the touchscreen this time right after. read more

Will get job done without a doubt but he's a bit ruthless, ask what exactly he will charge because he said $220 just to replace front screen on iPhone X but charges $248 with a mat finish screen protector wtfd, very greedy personality with a hint of ignorance, other than that he seems to be the only show in town, oh yes he thinks he is funny, just a heads up. read more

If I could give 0 stars I would. Bunch of scam artists. Don't know what they are doing. Regional manager Ahmed called to "fix" the situation and was so nasty. The tech said "that's what's wrong with Americans" ok so don't take our American money then. Small claim court here we come. DONT GO HERE IF YOU DONT WANT TO BE RIPPED OFF read more

I never write reviews but this place is awful told me a totally different price than what I paid the service was pretty fast but my phone is worse now this new screen is terrible it cracked right away and it opens in my pocket or won't swipe when I want. Also it's a sketchy place read more

Every time I go here to get my phone fixed my phone is always in worse condition than it was when I brought it in . I don't see how fixing the screen can mess up the rest of the phone! The guys fixing the phones is rude and argued with me a few times telling me what is going on with my phone has nothing to do with him even though my phone was fine aside from the screen being broken it was in working order. Mind you my phone is new just got it from Best Buy brand new so I know it's not the phOne. So idk what they do to the phones once they are fixed but I've never had a good experience here and I wouldn't recommend it either! read more

Scam. Paid 350$ for a screen replacement, that ended up breaking 2 days later. "180 day warranty" means nothing apparently.

This is the second time I used this company to repair my mobile phones and the first time at this store's location. Excellent service and fixed much quicker than I expected. The person behind the counter was super friendly and stated the price before I agreed to the repair. I am super happy that I didn't have to get a new phone and the cost of the repair was very reasonable. I recommend that if your phone screen cracks have this store look at it and fix it before you have to buy a new phone. read more

Everything was fixed very fast!!! My daughter and wife were very happy. Will be back next time we need it. Massage chairs and TV a nice touch also! read more

I shattered my iPad while on vacation this summer. Everyone at Ifixscreens was helpful, friendly, and did a great job Fixing my shattered iPad. I can't say enough good stuff about this company. Thank you so much for taking care of me! read more

My interaction with iFixScreens in Riverhead immediately made me nauseous after being the victim of vulgarity and condescension. The main "technician" does substandard work at best with cheap, counterfeit pieces all while severely inflating their prices! I strongly advise AGAINST using any of their services... go to Apple and bite the bullet. Their prices are awful, their service actually could not get worse, and you're getting super low quality replacement pieces that are likely damaging to your device. read more

Amazing and fast service! My lcd to my phone was damaged, got fixed super quick!! Definitely recommend this place!

So glad to have these guys on the east end....they were friendly, fair priced and service was fast. Thanks I will be sure to spread the word!!!! They fixed my sons iphone 5 screen and it works great. read more

These guys rock! Peter and Abraham are awesome. Fixed my iPhone C glass in under 15 minutes!

I FIX SCREENS IS the BEST place to go for any problem with a phone! My battery on my iPhone 6s wouldn't take a charge and they diagnosed the problem and fixed it right away! The customer service alone is fabulous and makes it an all around better experience. I trust that they know exactly what they are doing and am SOO happy I came here to fix my phone! I have come her before to fix a cracked screen and it worked as good as new!! HIGHLY RECCOMEND!!! :) read more

These guys are amazing! I brought in a screen that I thought for sure was beyond repair, but they fixed it. It looked like nothing had happened. They even sold me on a nice case and screen protector, you know so I wouldn't have to come back! Very nice, very knowledgeable. Yes it is expensive, but for me it was worth every penny. If you have a broken screen, these are the guys to go to. read more

Highly recommend! Fixed my daughter's iPhone 6s screen and put on a glass screen protector within 20 minutes while we sat in the best massage chairs. The customer service was the best. Malik was beyond accommodating. He was very personable, offered us coffee or tea, and to enjoy the massage chairs. He also gave us a $60 coupon to offset the cost. He had a smile on his face the entire time, waited on two other customers while repairing the phone, and checked to see how we were doing after attending to them. They were also very happy customers because of his great service. These are the types of businesses that deserve support! read more

Great service, very knowledgeable, and they have the best prices around!!! My iPhone 4s on/off button broke and they were able to fix it same day. Malik and Peter where very friendly and did a great job!!! read more

Awesome place! Fast service, affordable prices and friendly staff! Great location, open at convenient hours. I went to get my iPhone 5 screen fixed and got a great price and my phone was repaired within 15 minutes. The staff member even offered me information about my phone's past that I was not aware of; apparently, the phone had been refurbished at some point and then sold "brand new" to me by AT&T. My overall experience was wonderful and I would certainly recommend this place to anyone in the area looking for a quick and affordable fix on electronics. read more

It's a good place, very local. My second time visiting this store. Prices are okay but just wished they would honor their 90 day policy because right after they fixed my boyfriends phone the first time, he dropped it ever so slightly and it broke. Went back to see if they could replace it within 2 weeks and they tried to charge me $120! So we said screw it! But now my boyfriends phone is completely busted and he needs his phone so it was the holidays and they had a convenient special going on, so he's getting it fixed! The only thing is... They ran out of screens for an iPhone 5s... Promised that the product would be there and here it is Sunday.... And still not fixed! Little pissed! But what are ya gonna do!? Can't rush the pros! They deff know what their doing. So over all that is a a+++ read more

Just left the store and couldn't of asked for quicker service. The guys were super nice and didn't even charge me. The speaker wasn't working on my IPhone and they troubleshooted the problem and fixed it in less then 5 mins, no charge! Defiantly recommend this place! Thanks again, another satisfied can't live without my iPhone costumer! read more

What nice people! Responsive and caring. Fix my Ipad in 2 hours. What a nice experience, just hope I don't have a broken screen too soon. At least the next time I know exactly where I will go! Thanks again! read more

Went here a year ago to fix an android galaxy 4 screen. Came out badly do to the nature of fixing those screens with the uv glue. Tried again for my iphone 6 and the guys were great and the phone works amazing. Glad I came back. read more

Bought my I phone 5 to have screen replaced. After spending the day there watching them change out parts from the box of broken phones they have, my two month old Iphone is not repairable. It seems they broke the button within the screen.Went to Apple store today and they said it would cost more to attempt repair then to replace.Going back to Riverhead location for money to replace phone. read more

I was really disappointed in this place after i had my screen fixed once it immediately malfunctioned so that half the screen was black. I went back and the girl told me it was my fault - water damage - even though I hadn't gotten it wet I trusted her and thought maybe I didn't realize and payed another 160 to get it fixed. Then a few weeks later the touch screen stopped working consistently for no reason (wasn't after I dropped it or anything) . I brought it back and when she took my cracked screen cover off noticed a tiny crack in the bottom of the screen. They said it must be from that and the warranty wouldn't cover the screen they didn't put on right because of that tiny crack. After spending 280 dollars here I am done and I will never go back - I recommend going to the Apple Store to fix it since it's cheaper and they know what they are doing - these people create more problems and are not professional when you call them on it- mocking you and being childish. Save yourself money !! read more

do not waste your time or money at i-fix-screens in riverhead. the repair parts they use are cheap and not made to last. also customer service is a joke and price is way to high for the terrible quality of parts they use for repairs. take your broken phone to smithhaven mall. cheaper prices, better quality of products and much quicker with the fix. this store is a joke, do not be fooled by other reviews. never will recommend anyone i know to this store. read more