I just want to say kudos to the guy who runs this place. I visited a couple days ago because I just…read morelost my phone on the bus, and was trying to get help locating it. He was very kind and allowed me to place a couple calls through his own phone, and provided advice on how to use Find My iPhone given the situation. I was very stressed at the time, and his help was much appreciated.

Amazing customer service! I would recommend this business to anyone for Phone or tablet repair…read more He's quick and very helpful. And as a business owner, has a lot of integrity as far as helping his customers. That's what stands out to me. I had an issue with a previous repair that was minor, but he went out of his way to help me, even going so far as replacement of a part. I left very grateful and happy that my phone's problems were resolved and I would be sure to return to this business for any future issues.

Had a clogged charging port, the guy fixed it for free and hit me with some good tips for keeping…read moreit clean. I'll come here again!

Thank You so much for being incredibly helpful at resourcing me a old pc charger. You saved me time…read moreand money being creative and of course..beyond generous! I watched your bring clarity and held space for them to learn..

My experience here was truly unpleasant and infuriating…read more I stopped in to the Pearl location on 4/27. My phone has a loose speaker grill and the front glass of my phone needs to be replaced, as it is so scratched that the selfie camera is unusable. First off, despite being the only customer in the store, I had to wait ~5 minutes before the clerk came out of the back room. When he finally appeared I asked about the needed repairs, and the clerk said, "Sure I can do that." Then he told me that all he could do for the speaker was squirt some superglue up into the speaker port/grille and that it "might fix the issue but usually doesn't and blocks the speaker. But that's the only thing I can do about that." So the "Sure I can do that" was just a lie. That isn't a repair, that is squirting superglue and hoping for the best. Luckily I managed to stop him before he did it without verifying that I actually wanted him to do it. He quite literally was already reaching for the glue until I said "Well, then I absolutely don't want you to do that." THEN the clerk proceeded to pull out a screen protector box, and began opening it. When I saw him get the screen protector out, I asked him, "Is that a screen protector? Because I actually need the front glass replaced." He didn't stop what he was doing, continued applying the screen protector, and just said, "That's not worth it." Despite the fact that I already explained to him that I had a VERY specific reason for requesting that the glass of the phone itself be replaced. I never requested that he apply a screen protector, in fact I tried to stop him from applying it. He didn't even ask me about the type of screen protector, and installed a matte one. Even if I wanted a screen protector, I never would have selected a matte one, nor would I have applied it on an already heavily damaged screen. And, obviously, the screen protector over the top of the scratched glass does nothing to fix the selfie camera issue. He also installed it without the typical application tool, so the screen protector was misaligned. Frankly it really felt like the clerk simply wasn't interested in doing any actual repair work, and just wanted me to leave so he could go into the back room and chill there again. He was doing anything "repair" he could, as fast as he could, so that he had an excuse to charge me for it, even though he failed to do anything I asked.

*****STAR because: Super quick response to my comments. Much appreciated his reply. This person…read moredefinitely cares about his customers so will give them a shot now with any future repair needs. *STAR because: Never heard back from them on an email I sent about a Mac laptop repair. Could have walked in to their location, but why? If you can't return an email, you're suspect on servicing my electronics.

Not impressed. Kept changing the time on us so we went with someone else. The other computer…read morerepair company with whom we worked was excelled.

We come here for all our phone computer issues. Always Friendly and they know their stuff. Helped…read morewith some water damage and recovering our photos recently.

I visited iDoc after a TERRIBLE experience at the Apple store (why I even went there in the first…read moreplace is beyond me). I have an iPhone 6s and the battery was dying quick, fast and in a hurry. I found iDoc via yelp and saw that they welcomed walk-ins so off I went. I took it in during lunch and had a new battery 30 minutes later. The person who helped me was friendly and helpful... one million times better than the service received at Apple. So happy to have a phone with better battery life and hopefully can hold on to it a few more years. Apple will have to wait to get my upgrade money :)

Great service and turnaround. Very fair prices. We like these guys. We normally just wait at a cafe…read morenearby.

I don't know how Tucker can be so responsive and kind, not to mention the great skills. He…read moreresponded to all questions and communications. Got me a same day spot, after a clear quote and patience explanation. It was about 15minutes and my iPhone 7 still remains waterproof. When I want to use his help in my antique iPad 3 as I dropped it after the second new screen...he has been so kind diagnose, gave a super reasonable quote. If you have a smart device needs repair, I'd recommend you him, big time! Down side? He's bit too tall for my neck and my eye when the sun is right in my eye lol

Needed my phone fixed ASAP and got it done in no time! Exceeded my expectations especially under…read morehigh pressure and demand. Will always go here to get my phone fixed and recommended this to a few people already!

My son's phone touchscreen wouldn't work anymore and a friend recommended CPR to me. I made an…read moreappointment online and when I arrived, I was assisted right away. I was told they would check for software issues first, and if no software issues, they would check the screen itself and switch it out. I paid $130 upfront for the screen replacement and was told I would be refunded if it is a software issue. I was later told it was not a software issue. The repair took about an hour. I took the phone home only to find out that the touchscreen was only partially working. I could scroll, but after 30 seconds or so, the screen would freeze again. What I realized is that they never asked for the password so they could test the screen to make sure it was fully working. I called CPR and was told the screen is under warranty and I should bring it back in. I was also told that the component that controls the touchscreen could be damaged and in that case, there's not a way to replace that. I was a bit frustrated as this should have been explained to me when I first dropped off the phone. They were booked for the rest of the day and said they would have time the next day. The next morning, I made an appointment, took the phone in, and was helped immediately. About an hour and a half later, I had the phone back. I checked to ensure it was working before I left and it appeared the touchscreen was fully working. I was again told that if the screen isn't working, to bring it back in and they would take another look at it. Overall, my experience was pretty positive. My only constructive feedback is that they should fully explain things before the service/repairs start.

Quite possibly the worst experience I've had with a business at any point of my 33 years on this…read moreearth. My partner dropped my phone off on a Friday - they requested $370 up front. This was supposedly to fix the back glass and screen that had broken after tripping with my phone in my hand. Had I been there myself, I probably would've laughed on my way out the door, as at this point my 2 year old iPhone could probably be replaced for that much or less. But unfortunately I had no phone, and so she made the decision to move forward with this transaction. They told me they would overnight the parts and hopefully have the phone fixed by early the following week. Tuesday the following week they called to inform me that the antenna had been damaged and they were unsure of whether or not they could fix the phone, but that they'd get back to me within a couple of days when they had more information. After not receiving a call, I decided to call myself that Friday to figure out what they were doing with my phone and $370 for the past week. I was told that the phone was being sent to a micro-soldering technician to have the antenna repaired and that the phone would hopefully be ready by the following Tuesday or Wednesday. Once again, Tues and Weds came and went, and I heard nothing from CPR about the status of my phone. On that Thursday, roughly 2 weeks after coughing up $370 and my phone, I called again and was transferred to the owner of the business. Aj, the owner, basically gave me an ultimatum by saying I could either wait an indeterminate amount of time for them to try and track down the parts required to fix the phone, in addition to actually fixing it. Or, I could come pick the phone up and have the "majority" of my money refunded - which turned out to be $200, or about 59% of the $370 I paid up front. This business charged me $170 to lie, mislead, and miscommunicate what was actually being done with my phone and my money. They literally handed me back my phone in the same condition it was in 2 weeks before I brought it in, charged me $170, and apologized for their incredibly poor communication throughout the process. Zero consideration for the time and money I lost tying up my $370 and having no phone for the 2 weeks they had it. I'm now out $170, in addition to having to buy a new phone. If I could back charge this I absolutely would, and will likely contact my bank and whoever else I can to see what I can do to dispute this.

This place is quick and amazing! They've fixed 4 of my phones screens! Definitely recommend!!!read more

Came in for a screen repair on my iPhone. Quick and easy. Fair price and quality work.read more