Took an iPad in to have the screen replaced. Took longer to repair than I thought it would and I…read morehad to call multiple times for an update.

Best repair shop of all time, had to replace the screen for my wife's Galaxy Z Flip7 and they did…read moreit in a couple hours and affordable price. Definitely recommend this place if you need to get anything fixed.

Great service indeed Great to work with…read more Wonderful customer service with world class service

I called to verify dropping off my iPad for repairs. Neither the website nor maps and more…read moreimportantly, the tech on the phone explained that the Ridgewood location was closed due to covid. It's okay that the store is closed, but not relaying this information is sheer incompetence. Drove 2 hours out of my way for this.

I had Christian come to my house to help navigate through some issues and the service was…read moreincredible, quick and he obviously knew what he was doing. He also fixed my wife's lap top. I highly recommend them and I should have done it months ago. alan geisenheimer

Hi we emailed you with all the stuff you put in the pc with facts and prices and you guys wore…read moresaying we lied. That was so rude we went through the whole pc we can even bring it in to show. We asked what's the next step and you guys have not responde

Visited this Verizon store for the first time first thing on a Friday morning- like waited in my…read morecar for the door to be unlocked first thing- and was pleasantly surprised as I didn't even know this location existed. My phone was damaged so I was looking into upgrading. The woman working there was super helpful and gave me all the options and was very honest about what each option would offer- even if that meant that getting a phone there would cost me more money than going elsewhere or using my insurance policy. I really appreciated the honesty and ended up going through my Asurion policy. When I'm ready to purchase a new phone I will definitely do it here!

Have been going here for years and service has always been top notch! Professional, polite, and…read morecustomer focused. Thank you Raven for your assistance in switching my plan to be more cost effective and for helping my son with the upgrading of a new iPhone.

Oh my goodness. How many stars can I do?! My screen broke. I couldn't even Face ID. On a…read morerecommendation I tried here when I found out a replacement screen at apply would be $280+. I came here and got an Apple screen for $170. And he threw in a free screen protector. In and out in less than a half hour. Phone is like new. Can't recommend this store enough. Of course I tipped him but that was optional.

By far the cleanest and least expensive phone repair store I've ever been to…read more The staff is very friendly and knowledgable, and instead of trying to shove product in your fave, they give you advice that will benefit you. The accessories are cheaper than Amazon! I tried a few cases and got a really good looking case for only $10!!! $10!!! The crack on my screen was bad, and got it replaced within 30 minutes! On top of that they recommended the Tempered Glass screen protector, also for only $10!!! The tempered glass protector has saved my phone 2 times already! All around a great place, they even have a couch you can relax while they are taking care of your phone!

Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

This place turned out pretty good. They replaced my camera lens in one hour. When it turned out I…read moreneeded the camera replaced they tried to fix it but they could not for lack of parts. There are several of these throughout the mall at Willowbrook. A couple kiosks and a couple of storefronts, I guess to maximize their business, but I was a bit annoyed when they started giving me the run around saying that maybe other locations had what I needed or could help me better. I went from the first shop to the kiosk back to the shop and then they asked that I go to the other storefront store. They didn't want to call the other stores which was odd, but I guess they wanted me to show them my device. They did a very good job replacing my lens and I think the model of these stores is to fix the ever present cracked screens that plagues us smartphone users these days. Anything beyond that though I'd seek out a more well equipped shop. It's nice to drop your phone off and shop for a bit which I think is the pitch here.

I absolutely can not stand coming here. I got my screen fixed, and then the day after my camera,…read moreand now my microphone doesn't work. It was all working before I had my screen fixed. I returned back to the store with a receipt, and told them about my issue.They kept blaming me about it. They refused to fix the problem that they obviously caused, and the person I spoke to was very rude to me!! He tried to charge me $160 to correct their mistake! How dare you Ifix! I'm going to have to get my lawyer involved now because this is unacceptable!!!!!

I used them to fix my broken screen on my iPhone 7 this week. Not only did they fix the screen but…read morethey also put a screen protector on and only charged me $70. The phone works perfect now. Julien and every other staff member I interacted with were very helpful. I would use them again, especially since I have a new broken chrome book. Unfortunately the screen is not available yet so they will notify me of when the parts are available.

I can't say enough bad things about this place. Terrible service and terrible job. I would NEVER…read morebring any of my devices back to them. I brought my computer in here to have the screen repaired, and after picking it back up, at first all seemed to be working fine on my computer. Within a few months of the repair, my computer's camera stopped working suddenly. I took it to Apple to see what the issue was and was told that the entire display (screen) needed to be replaced. When I asked why, they told me that whoever had repaired my screen in the first place had done it incorrectly and messed up the entire display, so that the display could no longer read the camera. I took my computer back here to see what they could do after incorrectly repairing my work. The owner nastily told me that they only warranty their repairs for 1 month after pick up and could not guarantee their service beyond that, therefore I would have to pay to repair my computer, again. Without even asking, the owner took my computer - assuming that I would leave it with him again. When I told him I needed to think on if I would be comfortable leaving it with him again, he rolled his eyes, said something under his breath and handed it back to me. He again told me that he could not guarantee his products and service and that the only way for him to see the issue would be for me to leave the computer with him. A few days later, I stopped back in the store to leave my computer with him for a night and told him I needed it back the next day or would like a refund of the money I spent. He told me absolutely not. Said "No, I'm not looking at your computer anymore. I don't warranty over a month, so I'm absolutely not refunding you your money." Completely arrogant and rude with NO customer service. As a business owner, how do you not stand behind your product?! As a repair company, if you can't stand behind your repairs what does that say about the job you are doing on them? To me, it says you know you're doing a shit job and simply don't care. I now had to pay for the same repair twice in one year because I trusted this place in the first place. Never again would I bring them any of my devices nor would I recommend them to anyone! 11/10 do NOT recommend!