I recently closed a transaction with Independence Title with Chelsea as my Closer…read more There was delay due to the lender and my seller was reluctant or unhappy with postponing the Closing date. Chelsea and her team pulled off a miracle in a short amount of time. I highly recommend Independence Title & Chelsea . Thanks Prita Gujare Coldwell Banker Realty

My closing was seamless! Richard was great and actually made the experience enjoyable. The office…read morestaff was friendly and the snacks offered were an added plus!

Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

It's unfortunate with all the good reviews for this place, we did not receive that same service…read more However, this is specifically about Michael Said who represents himself as part of this business. We were waiting on a house to move into and needed a temporary place to stay. Initially we felt fortunate to find this place as it was reasonably priced and we could rent it for six months. It was freshly painted but infested with cock roaches. Each time we notified Mr. Said, he did ultimately arrange for pest control. There were light switches that did not work, a closet door that would come off it's rails, missing drawer handles and we would find mice/rat feces in some cupboards in the kitchen. Mr. Said would have a maintenance person come out and fix things but typically not without multiple requests. But, we were only going to be there for a few months and we figured we would just tough it out. We barely unpacked since we were going to move again in a few short months. More than 30 days prior to our lease ending, we did notify Mr. Said that we would be leaving and not extend the lease. We also requested a "walk through" with Mr. Said. While he acknowledged the 30 day notice, he never responded to the walk through. On December 19th, more than ten days before the lease would end, we vacated the property but Mr. Said would not agree to meet. Ultimately, we left the keys under the door mat on December 21 as per Mr. Said's request. This was a full days before the lease was to expire and more than enough time for Mr. Said to walk through himself or with me to identify anything he felt should be addressed before the leased ended on December 31. But Mr. Said did not do this. On January 28, 2023 we received our refund and it was minus: - $150 for cleaning - $300 for "touch up paint" - $300 "yard cleaning & dead landscaping replacement" Given the constant cock roaches and rodent feces, I find the $150 cleaning to be excessive but we are not asking for that back. However, the place was newly painted and we never hung anything on the walls. There was absolutely not damage done to any walls that would necessitate any "touch up painting". The $300 is absurd and the lease specifically states "normal wear and tear expected". But there were no areas that needed touch up paint. It was winter when we moved out; Austin had just experienced several days of temperatures in the teens. You cannot possibly ascertain between landscaping that was dead versus dormant. However, there is no landscaping so I'm not even sure what they are claiming. There are two trees in the front and a big tree in the back. There are no shrubs, flowers or what they call "landscaping". While there might have been leaves on the ground, that's unavoidable at that time of year and no matter how often we could have cleaned up leaves from the trees, there would always be leaves. But there was no landscaping that arises to the $300 deduction Mr. Said took. I am a disabled Veteran who served 30 years for this country and it's appalling when people like Mr. Said take advantage of people. Again, I am posting this as Mr. Said represents himself as Realty Austin and for anyone who might do business with them, just to be aware of the practices of some of their people, specifically Mr. Said.

I had a bad experience with the KOPA real estate team. While the initial setup and listing…read morepresentation were handled well, the subsequent communication, pricing strategy, negotiation, and professional conduct fell entirely short of basic industry standards. - Good Initial Presentation: The staging recommendations were helpful, and the professional marketing photography of the house turned out great. - Inaccurate Pricing Strategy: Initial pricing guidance was off by 15% relative to actual market conditions, resulting in three months of unnecessary carrying costs and lost market momentum. - Lack of Responsiveness and Defensive Communication: Communication was highly unreliable with a distinct lack of timely responsiveness. When critical market adjustments were finally discussed, responses were consistently defensive rather than analytical, forcing me to drive the strategy myself. - Failure to Advocate: Glaring lack of representation during critical negotiation phases. Instead of standing firm when the buyer's agent pushed for price adjustments, they consistently caved to demands. - Lack of Negotiation Leadership: Rather than protecting my interests and equity, their passivity made it feel as though they were operating with a minimum-effort mindset or actively working on behalf of the buyer just to close a quick deal. - Unprofessional Conduct and Zero Follow-Through: On multiple occasions, home security camera footage captured highly unprofessional comments and behavior on the property. To top it off, they completely went radio silent at the finish line--failing to show up for closing, never asking if I wanted them there, and offering absolutely no contact at all during the final transaction.

Recently we decided to move back to Arizona to be near family and friends. We live in Avery Ranch…read morein far north Austin. We saw Kopa real estate signs all over Avery Ranch, read their monthly newsletter and visited several open houses that Eric had presented. We decided to contact Eric about a cash offer. We were concerned that we would have to put too much money into fixing up the house for sale and were looking for a quick outcome. Eric spent some time with us explaining a cash offer but kept suggesting that we were throwing away over $100,000 by not listing the house properly. We have a great location, on a cul-de-sac with Brushy Creek and Trail access across the street. We didn't need to spend a lot of money, just doing minor repairs, painting where needed, cleaning and clearing out the clutter. We decided to take his advice and get it ready for sale. They have a great team of professionals to help fix up, clean, pack, stage, move and just do everything there is to do to get a house ready to sell. They also stage the house for free and will let you out of a contract if you decide not to sell. Their fantastic team helped us get the house ready to sell in two weeks. It was listed, we had a full price offer within four days with a 30-day close. The best thing was we received well over what Eric told us we were throwing away. It was a big win for us. We highly recommend Eric and Joyce Peterson with Kopa Real Estate to sell your home or buy a home. They get it done, they know the market and how to price and sell a home. A potential buyer or seller needs to know the record of a real estate agent before choosing one. We are now heading toward a new state and new adventure but couldn't have done it without the help and guidance from Team Kopa. They are the best in the business, at least in Austin and the surrounding areas. We will continue to recommend Kopa Real Estate and the husband-and-wife team of Eric and Joyce Peterson. Thank you for getting it done in record time.

We worked with Arlene who was incredibly thorough and proactive, efficiently managing all the…read moredetails and back-n- forth. She went above and beyond at every step--from gathering estimates to guiding us through decisions, she made everything easier.

Arlene was willing to defer to me in preferences, but when I asked for her recommendations, was…read morevery willing to guide us. Parts of the house- selling went very well (4 offers within the first 4 days of being on the market!) , but other parts did not. It was a roller coaster ride, and she was able to let us know what was happening, and what our choices were. We hugely appreciated her honesty, and her insight. There were a lot of nuances, and things that we would not have known to look for. Thank you, thank you, thank you!

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

One word: AMAZING!! Kannika is so amazing and professional…read moreand smooth to work with! Made every step of the process easy for me. to understand. Amazing at communicating and responding!! Rare talent now n days. High recommend!!!

I'm a native Austinite and even have experience in apartment management, but when it came time to…read moremove again, I had no idea what was new on the market, where the good deals were, or who would work with my specific challenge. After one call with Kannika at Apartments Express, she knew exactly where we would want to live, and she nailed it on the first shot - got a great deal in a really gorgeous apartment that will be our home for four or five years. Additionally, as a journalist who has had a national real estate column for many years, I know tons of real estate professionals, but Apartments Express is who I refer to - there is none better, stop looking.

Caroline helped us purchase our first home! As first time home buyers we had a lot of questions and…read moreCaroline was there to answer them all! She was so supportive throughout the process and listened to all our needs. We would recommend her to anyone who is looking to purchase a home. Thanks Caroline!

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.

My husband and I recently purchased a new home and decided we wanted to lease out our first home…read moreinstead of selling it. We had no idea where to start or how the process works, but thankfully we were blessed to have been referred to Patrick Juvé with NRPM. From the very beginning Patrick has been very friendly, professional, and extremely down to earth. He treats us like a top priority every time we email or call. He handles all matters in a timely manner. We couldn't be happier to have someone like him managing our property.

These folks were great until I got into the duplex. First couple of maintenance issues no problem…read morebut then when as more issues arose, less and less of a response. Two month long faucet leak in my tub. Four unanswered maintenance requests. Was rented the place with a supposed working fireplace. Turns out it's not and it's actually a potential health risk. Renters insurance jumping from $10 to at minimum $40. Incredibly difficult to get a hold of. The number I was given is no longer in service. This isn't even to mention the poor luck my neighbors have had on their side of the duplex. Terrible terrible terrible. Stay away if possible. Know what you're getting into if not.

Years of experience! The best realtor! Jared is knowledgeable and helpful. You can't go wrong…read moredeferring to Jared for your real estate needs.

Jared is the best of the best! He completely cares about his buyers, sellers, tenants. Look at all…read moreof his positive reviews. Anyone who would write negatively about him obviously has mental issues and is off. I just happened to go on his sight to write a review and noticed that one awful review. I've been working with Jared for 15 years and everyone I've ever sent to him thinks he is the best out there. Obviously the reviewer is not a credible human being. Jared has always treated me and anyone I sent with the highest respect. Grateful for him and shame on you Yelpyelp- made up name

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.