Wanted pancakes today. What better place than IHOP. Arrived at 9:30 am. Greeted almost immediately when I came in. Sat me right away. I believe waitresses was Latoria. I could read her name tag. Need new glasses I ordered blueberry pancakes. Came fast. She did outstanding job. Touch backs right on time. Very friendly and professional. Very pleasant. Always had a smile. Printer was down couldn't print any receipts. Showed me my bill on I pad. That wasn't an issue with. Great experience. Definitely will be back. Richard Biancardi read more

IHOP - New item on the menu. Blueberry Pancakes. Delicious. It's almost like eating a dessert. - Breakfast & Brunch Near Me - Albany, Georgia

I LOVE THIS LOCATION because of CODY... To see him at WORK I only want to seat in his section. His customer service is A 1 and perfect for IHop standards. His attention to detail is phenomenal. He is an active listener. IHOP was suppose to get him on the TEAM. When we first came in Dana I guess the manager was not in the front and so we waited at least 10 minutes before I went to find someone which was Cody to help seat us. Then when he sat us down, she still had not acknowledged us or greeted us. She was on the phone the entire time and just walked around. She never walked to greet or check on any customer within the establishment. Very poor management skills. I would have never knew she was a manager until I asked who she was. Interpersonal skills not there at all. Cami (THE HOSTESS WITH THE MOSTESS) she has the best attitude, very personal with everyone she saw in the store, walked around and spoke to everyone, checked and made sure everyone had what they needed. She is a REAL TEAM PLAYER. The food was ok, not hot, I was missing avocados from my omelet but I didn't say anything. The establishment floors were cleaned but the table we sat at was not wiped down, but Cody wiped them down and made sure we were comfortable. L// read more

Don't do it people. First time in over 10yrs. Was not open an hour when we visited and our breakfast was cold and obviously not fresh. When the waiter asked if we didn't like it I explained. He offered to heat it up. What a joke. This is definitely on management. Will not be back. read more

Absolutely the worst IHOP I've ever been in my life old grease everything fried was grey ! No real silverware they put plastic forks on the table and had to ask server April 3 times for real silverware we had steak dinners eggs were suppose to be medium the were fried over well done steak was suppose to be medium they too were burnt inedible it was a deserted restaurant won't be long before they have to close the doors. 2 hours waited for our food and our party of 8 was the only ones there maybe a few couple came after us gave everyone food but my 1 yr olds pancakes 15 minutes after we were done eating did he finally get to eat read more

food was good service to pretty typical of IHOP place was kind of empty but the kids don't eat free after 4pm here like other IHOPS read more

Great food and excellent service. Our waitress was the best ever. We were in Daytona Beach.

I've been here once for late breakfast, once for take out and recently had delivery. The first time I was there was around 10AM. By that time the morning crowd has just about dissipated. Service and food were food, nothing spectacular, just your usual topnotch iHop. They didn't skimp on anything. My cupcake pancake looked better in real life than in the menu photo! On another day, I did my take out it was around lunchtime. I could feel they were busy so I decided to just pay for lunch and eat it at home. I ordered what I believe is an omelette and 3pc harvest grain and nut pancakes. Instead of telling me that the omelette comes with pancakes, they didn't. Minutes after I paid, I was told my choice of pancake was not available, would I like something else? I said whatever you have, thinking they would get me something closely priced. But they gave me their cheapest pancake, the buttermilk pancake. No complaints there but remember my omelette already had buttermilk pancakes. There I was on my way home with 6 buttermilk pancakes! Tonight I had delivery made and my tip is to check their facebook and other social media accounts of discount codes. I was able to get 20% off from my order. Food was delivered in time and it was a better experience. I indicated in my online order that I wanted the delivery guy to knock and leave the food by the door. Instructions were followed! Because of this positive delivery experience I will have delivery done again soon! read more

See all

Food is amazing. Service is amazing. Cami and Tanner are the best. Ambiance is good. Kids are screaming bloody murder but thats ok. Pink lemonade is woooooooooow read more

I would give zero star if it was an option. First of all ... Service was awful. The waitress had trouble taking our order. I knew this was a bad sign. My granddaughter ordered Eggs Benedict and I ordered a bacon omelette. Both comes with pancakes. She ordered a side of hash browns. We also ordered mozzarella sticks to come ASAP before entrees. There were 2 other tables with people seated, in the entire place. Our staggers something.... Not sure what 45 min later. My granddaughter has what looks like soft boiled eggs laid up soft English muffins. Two of these. No hollandaise sauce. My omelette is cool to touch. No pancakes. I send hers back. After about 10 min, I walk inside the kitchen door and see her plate sitting on a counter among plates of food. I asked if that is my granddaughters and our waitress says yes. I tell her to not bring that same plate back to my granddaughter. Another 10 min, and our she comes. I ask her is this same plate if eggs that has sit out and folks have reached across, and has been heated up in the microwave. She nods her head yes. I almost snapped!!! I asked for the manager. I told her everything about our wonderful experience thus far. I ask if we can just leave. Our appetite is gone anyway. She said she'd like to try to fix or food to please us. Ok.. I said. After about 10-15 min, our comes something that resembled eggs Benedict but was totalled inedible. Nasty!!! My granddaughter took one bite and spit it out. The bacon on and in my omelette was burned BLACK. And the manager handed this to me. I'm not wasting my breath to complain again. But, will never ever eat at this trashy place again. My husband reminded me when I got home how bad it was the last time we were there. It has truly gone to hell in a hand basket!!! If you are reading this, thinking about going to this place to eat... Please go to Cracker Barrel. It's the biggest waste of 51.00 I've spent in a while. The coffee was good. read more

ZERO stars... ordered through GRUB HUB for my son, chicken tender meal... it showed with up ONE TENDER... ONE f&*^N tender... not with the full number of tenders (5), not with french fries, not with the sides that were ordered. ONE!!!! on WHAT planet do people order ONE chicken tender a la FKn cart???? how DUMB are these people?????? How little give a sh*& must you possess with such a lack of management oversite to NOT be able to do chicken strips, fries, and a side.... how DUMB do you have to be to not be able to count to 5 ..... this place should burned to the ground.. AVOID AT ALL COSTS read more

IHOP - ZERO stars... ordered through GRUB HUB for my son, chicken tender meal... it showed with with ONE TENDER... ONE f&*^N tender... - Breakfast & Brunch Near Me - Albany, Georgia

I recently traveled to Albany to visit a friend so she said let's have breakfast. we went to IHOP. I've seen the place on the end of the shopping plaza but never thought about actually going there for breakfast. The restaurant was not crowded yet that morning. That was a good thing. We were seated by the windows in the back which was cool. The only thing is it was freezing in there that morning however it prompted me to order some hot chocolate. The server brought us coffee and hot chocolate pretty quickly and we ordered. Bless her heart I don't remember her name but she was super attentive, pleasant and friendly. We ordered the Big Steak Omelette. It was so so good, and huge. So much food I definitely couldn't eat it all and I never really touched my hash browns because I was full. I never had to ask for more water or a re-fill. It was a great spot. No complaints. Restroom was also very clean. read more

See all

Super slow service, waited over an hour for our food, everyone at our table received their food and I still had to wait. Everyone was done eating and I just got my order read more

Slow. We were there 15 minutes before we ever had our drink orders taken. Food was good after the long wait. Service was okay. Clean restaurant. Pretty affordable. read more

This place is honestly pretty awful. I will just say that I received a BLT again that was very sub par. Let me tell you my expectations for a BLT: I like a sandwich with just the right amount of bread-to-filling ratio. Bread is possibly one of the most important parts simply because of texture. I like a lot of bacon. You just about can't give too much bacon, but you can surely give too little. You can also under cook or burn bacon -- which would be an issue with me. Finally, the tomato needs to be juicy and preferably even stacked over one another and going off the side. I want mayonnaise on both pieces of bread. The lettuce is the least important to me, but if you're going to have it I don't want it to be overpowering. I don't mind it for a little crunch and texture. IHOP clearly has philosophical differences on BLT's with me. The extra piece of bread on the sandwich just makes it even more dry. It had such a small SLICE of tomato on it that I thought it had none this time around. I have received one without a tomato at all before here and the lady thought that it was acceptable for some reason. This time I pointed out that I did not really receive much tomato for a BLT, so she brought me two more that were not very appetizing and charged me a dollar (and did not advise me of this). These tomatoes are probably kept in the fridge. They are not juicy. They aren't even flavorful. The toast is super dry. The sandwich just sucked. The rest of the food was equally bad. read more

See all

Went to have a burger there since I have been seeing the ads recently about the new ones added to the menu. Was a little concerned when there was only one car in the parking lot at 7pm. Was greeted nicely as normal and sat. Waiter came and took our drink order. Very friendly and courtoius. Drinks came out quickly. Place order for meal along with an appetizer. Seems we waited for quite some time and our waiter returned saying only one cook tonight and it was taking awhile. Some 20 minutes later our burgers arrived. No appetizer. Asked about the appetizer and our waiter stated about 2 minutes more. Well we finished our meal and out comes the appetizer. The burgers were very good. The manager took off the cost of the appetizer. Makes me wonder where the breakdown was? read more

My typical Saturday starts with ordering the family brunch from Eggs Up, today their phone was busy for over 10 minutes so I decided to try the online ordering from IHOP today. Ordering was very easy and even got a $5 off coupon, very nice. My daughter picked up our food that was ready when she got there but when she returned we realized none of our sides of pancakes were in bag. The manager was very nice and offered me a credit, since I live 20 min away. My husband ended up stopping to get them on his way home, they have tons of extra for the inconvenience. The food was hot, tasty and overall a good experience. Pictured is the big steak omelette with avocados. read more

IHOP - Breakfast & Brunch Near Me - Albany, Georgia

JoJo is the best. She always ya a smile on her face no matter how busy she is. The food always comes out in a timely manner and is always hot. JoJo is usually the only one there on Sunday morning which means she gets everyone that comes in. She never complains and just keeps going. IHOP y'all need to tighten up and have more staff on hand. No need in customers being rude to anyone because there is no one there to help JoJo out. read more

Came here, gave us kids cups and wiped off the table and left it wet, took forever with 2 meals, not once did our waitress check on us, the people at the table beside us came in about 10 minutes after us, even after we got our food their order still hadn't been taken and we had the same waitress, our silverware was dirty and had dry food specs on it. Do not recommend read more

Forget about eating here...slow AF...customer service is merely a concept...1.5 hour wait for a couple of sandwiches...not the cleanest place either...and half the restaurant was empty read more

They messed up my order 4 times. I asked for no butter. All my food came out with cooked with butter. They came out with biscuits with butter on top after i asked for English muffins. They came out with scrambled eggs instead of over easy. I barely touched my food. Server was nice but messed up my order. So did the chef. Never again. read more

IHOP get your shit together man. Pass times I came the service was the worst . Waiting over an hour to get my stuff and the restaurants not even full ....Learn how to make the dishes right the first. JUST HORRIBLE!!!!! I'm not going back anytime soon. read more

Wow! This IHOP went from one of our favorite restaurants to dump fast! I understand they've changed hands but did they have to let all the great staff we loved go? We went on a weeknight and the only things that happened fast were being seated and my increasing annoyance! No sugar free syrup for pancakes that took a half hour to prepare and no side order without prompting! Finally gave up! Oh! Don't even think about visiting the ladies room! Gross!! Won't be going back again! read more

Extremely disappointed. I waited 20 minutes at a table after being seated and no waiter came. I watched as waiters chose to serve two separate costumers that arrived after me. It is not as if they did not see my party waiting. We made eye contact with the hostess, and three waiters attempting to get their attention. This blatant ignorance is unacceptable. After 20 minutes were up, my party decided to take our business elsewhere. Would not recommend this IHOP to anyone. read more

Decent breakfast food. I usually opt for country fried steak but sometimes I'll settle for the classic sausage or bacon and eggs dish. The pancakes aren't that bad as well. Good service, clean restaurant. read more

I love me some ihop! This one is as overpriced as any of them, but when you split a dish with your wife, its more than enough for both and always goooooood. Good service here too. read more

IHOP - Breakfast & Brunch Near Me - Albany, Georgia

Did have a rocky start but the Manager took very good care of us as a result of that .

Don't waste your time or money at this Ihop . I wish I could leave zero stars . Service is terrible, I ordered food online for a pickup order and had to go inside the establishment it took a whole hour , then when I asked to speak with a manager because I wanted a refund the waitress had an attitude and stated she was the manager and refused the refund. Corporate will be contacted , I use to like Ihop but this particular location needs to be shut down. read more

Service tonight from everyone that worked there was awful they didn't let anyone through the doors whoever the manager is let's them slide with everything or isn't aware what their employers are doing. taking the phone off the hook so people can't call people are aware that yall are doing that. Plenty of time before they closed that we arrived tonight to be served and no one served us or several families read more

We enjoyed a nice meal at ihop with an omelet and strawberry cheese cake pancakes as my choice I was not disappointed we had good conversation in the laid back environment and the staff weren't too bad either. It wasn't a grand experience but it was indeed good food as you would expect from a diner and decent service. read more

IHOP - Good food laid back atmosphere at ihop - Breakfast & Brunch Near Me - Albany, Georgia

I went there for breakfast. Honestly, I was very skeptical after reading all low star reviews. The service was great! My server was very fast and extremely friendly. Food came fast as well. Breakfast was just as I ordered, with an exception of Swedish crepes. They were on a thicker side, and the butter that came with it was very chunky and not well blended with the berries. For a quick breakfast I'll go there again! read more

We go to Ihop periodically. This last time we went to try out your burgers. I enjoyed them, but why I am writing is the service waiter, (9000120) Dontavio. He was so friendly, sweet, and we received fantastic service. Really enjoyed our visit. read more

This place was very clean and awesome!! The waitresses was so nice and the food was great

I used to eat here very regularly. When I say I loved it, I did. After the manager (a very nice, understanding man) retired. The place went to Hell. I am very very disappointed. I have given IHOP several (probably 5-6) times to do better. But last night was the icing on the cake. I'm not sure if they are extremely short staffed? But it is ALL THE TIME! A man from I assume the kitchen was taking drink orders and sitting people. There were like 2 or 3 waitresses. Our waitress was very nice but very over whelmed. I asked for pancakes for an hour. She brought the check. AND NO PANCAKES. I got the toast I ordered almost an hour after our food. She came to our table maybe 4 times the entire time we were there. Didn't ask to see how our food was until we were almost finished. I got one refill the entire time. They had just washed the syrup containers and they were FULL OF WATER!!! They dripped water then the syrup was like 50% syrup 50% water. I post this in hopes they will fix their act. But I know I'm my heart the only person who cared about the restaurant retired about a year and a half ago. Most of the good employees left with him. So, all in all. I would say do not eat here. Because I doubt it will change. read more

Horrible service!! We waited over an hour to be seated on a day when they weren't busy. Our party were the only people waiting on a table. The manager claimed she had to close off half the restaurant because she did not have enough servers. Never once mentioned that to us though. We had to repeatedly ask what was taking so long. Yet she kept seating people who came after us. Once we were seated took forever to take our order and they still got our order wrong. No real apology ever given. read more

Terrible service. Waited 20 minutes before being greeted at our table. Took our drink order of water and tea waited another 5 minutes for him to return empty handed. We must have been wearing our invisible suits tonight. read more

I came to visit from California, and I called in my order. When I got there I had to wait 10 minutes before anyone even greeted me. A couple came in 5 minutes after me and was seated before I was even greeted. When I was finally greeted the lady had an attitude and handed me a bag to bag my own food. My food was very cold and I'm just not used to that kind of service. I don't think I'll be visiting this particular IHOP again. read more

I had the sirloin tips and eggs with two pancakes with strawberry banana topping was good . Service was good also not a bad value under 15 with tip read more

not really sure what to add to the other low star reviews - they all seem to be spot on - i guess you can just say it is a typical Albany experience - there are very few places in this town that put an emphasis on customer service and making your experience the best it can be and this IHOP falls right in line with the lack of concern - food is mediocre but par for the course with this style restaurant - service is below par and this explains the two stars - it fills a need if you want food to put in your stomach... that is about it check out #lovinthegrubbin on Facebook and instagram for other spots to grab some grub in South Georgia read more

Probably the worst IHOP I have been to but it is the only one in the area so you just deal with it.

Went into the restaurant. The booth beside the table me and my family was placed were nasty and dirty, food and trash all on the floor. I ordered a Vanilla Spice pancake and took it home afterwards once I bit into it, it wasn't pancake and I was highly disgusted by that. I wouldn't recommend this place for a while . read more