I found a metal wire in my pancake, other than that it was okay, im writing more words for the letter requirement

IHOP is located in the Prince Kuhio Mall on the Long Drugs side. Visits to IHOP when living in Honolulu were rare because of the locations and feeling it was more of a touristy restaurant. Now the Hilo IHOP has a different vibe to it. You'll see more locals in here than tourists. Yes, it's the same menu, but there are some local specials offered. Normally it's Fried Rice and Loco Moco. Recently I tried the Breakfast Tacos. Two tacos with scrambled eggs, bacon bits, cheddar and white cheese sauce with your choice of sides. It was delicious! The salsa was mild and the soft tortilla was grilled for a nice crispy bite. The service is always excellent and the food consistently good. They're open 24hrs on Friday, Saturday & Sunday. Winning! read more

IHOP - Breakfast Sampler - Breakfast & Brunch Near Me - Hilo, Hawaii

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I had lunch with my sister and two nieces earlier today. The food was delicious, the service was top-notch, and the ambiance was decidedly casual, which is to be expected from IHOP. We always make a point to eat here at least once when we visit the Big Island, and I look forward to going to this location again! We ordered: Fisherman Platter with French Fries and an Oreo Milkshake (me), Chocolate Chip Pancakes (short stack - my older niece), a Quick 2-egg breakfast with hashed brown, bacon and scrambled eggs (my sister) and a Jr. Waffle with French Fries (my younger niece.) read more

Came in, party of four, ordered as usual. Waited 45 minutes, others that came in after us got their food, waiter comes by and says, "what was your order?" Ignorant negligent waiter. I should have posted her name here. read more

Food was great, busy atmosphere. The service was fast and friendly. Lots of food for the amount of portion they gave. read more

IHOP - Breakfast & Brunch Near Me - Hilo, Hawaii

A hidden gem. The service is always good, the food is always good, and the restaurant is always clean. Yeah it IHOP chain stuff but the prices are reasonable and it's as good as ANY breakfast on the island. read more

I received excellent service from Caroline during my last visit at IHOP Hilo at the Prince Kuhio Mall. The service and food is very good and of high quality. The manager Iseca is professional all the time. She takes the time to check on customers! Camille, Janice, Joyce, Barbara, Miya, Betty and more are all professional and provide excellent service! This restaurant is worth checking out, you will not regret it! read more

Now that I'm a mom, I appreciate the availability of high chairs, food for toddlers, and the speed at which food is prepared. The food took awhile but they did give the kids one crayon and a placemat to color. That lasted about 1 minute of entertainment for them. LoL I got the veggie patties with rice. The kidlets got rice and eggs. All n all, an ok place for us to go with the kidlets. read more

I never went out to dine here on this island because it lacks of a "wow" factor. However, I was forced to eat breakfast and it was good. The woman who was our waitress was awesome she was very nice and helpful. The place looks old and dark and I wished it was brighter and cheerful for a breakfast place. read more

IHOP - Breakfast & Brunch Near Me - Hilo, Hawaii

In town for the Merrie Monarch and is one of the few places open 24/7 in Hilo. Aunty Melissa brings great energy after we was tired from the stadium and made our family feel at home! I recommend the bacon avocado eggs Benedict, it was bomb! read more

A past photo of our family delicious breakfast! We all enjoyed our meal, waitress and atmosphere! read more

IHOP - Breakfast & Brunch Near Me - Hilo, Hawaii

Pancakes and toast are great. Burgers are great as well. Love that there are variety for kid options without having to break your wallet.

Would give ZERO stars if it were an option. $40 for these two plates. placed my order on the app at 8 am. got there at 8:30 am, was told that they didn't receive my order so they would make it for me to be ready im about 10 mins. waited there until about 9:40. mind you, two people came in after me to pickup their online orders, and got their food in about 10 mins or so. finally got my food after waiting for about an hour. opened the bag to check and was welcomed with this. honestly a plate of slob worth MAX $25. will not be returning. hopefully others have a better experience than i did. the side order of blueberry pancakes are the only thing that i wouldve paid money for. this is ridiculous read more

IHOP - "big" breakfast burrito - Breakfast & Brunch Near Me - Hilo, Hawaii

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If you do an online order, double check you have everything, especially if you add sides. Out of the numerous times I've ordered, they included the sides I ordered ONCE..... one evening they missed my extra side order of mashed potatoes and the guy who helped me took my plate, moved it up and down and told me "it feels like there's two scoops of mash potatoes so the side is INSIDE the plate already". My mind was blown! It was 5 minutes till they close, so he added "unless you want to wait because we have to thaw out the potatoes". He was a tall curly-haired cook. I love the food at I-hop, just make sure you check they give you the extras you bought online because I can guarantee you THEY WILL FORGET, or they don't pay attention enough to the orders placed. read more

Today I had lunch at I hop today and the service was great today and the chicken and waffles was delicious today! And I also got free pancakes too and I forgot to take a picture of it!!! read more

IHOP - Chicken and waffles - Breakfast & Brunch Near Me - Hilo, Hawaii

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Betty the manager was really nice. I forgot my umbrella. The bus boy ran to me in the parking lot and returned the umbrella. What great service. read more

I was surprised we came for Veterans Day and got seated immediately! Suzy our waitress was fast, friendly and efficient. The rest of the staff was always circling around being very attentive to the job! I was impressed! I was able to get the local special fried rice eggs and spam. My husband got the free veterans breakfast Red White and Blueberry pancakes. The seating area is a big area you can even sit out in mall area. read more

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I give this a 5 star not because of the food. There were parts of the meal that was absolutely delious but on the whole not their best. This 5 star is because of the most amazing services. Our waitress went up and beyond. She made me and my daughter feel like a person and not jist another dollar. She wore a geniune smile the whole time. She wasnt afraid to talk and even give advice on her favorite menu choices. We were checked on and give evwrything qe askwd for in a timly manner. This earned our waitress an 130% tip. We may not be rolling in money but there on times when kindness should be paid foreward especially in our society these days where love, respect and all that is seriously eroding away. Paying it foreward would also hopefully encourage our server to contiune to serve with grace. You nevwr know when that one person migbt just need a smile to save their day. Thank you . Will definetly return again. read more

Can't go wrong with ihop pancakes or anything breakfast, has own entrance on side of mall so plenty of parking.

I'm not expecting super good food here. Just normal American dining with reasonable price. However, brunch for two people over $60 isn't not reasonable read more

Recently had breakfast here for the first time. Customer service was great, the waitresses were very attentive and polite. Food was excellent. I chose pancakes with hash browns and sausage links with coffee. I returned back again a few mornings after and did a repeat. I wasn't disappointed. read more

The location is closed, but it still listed on Google and yelp. If it's moved, it's not noted. They don't answer the phone and they don't respond to an app info request. Get a clue people. read more

We didn't expect to be wowed here, but we were. My husband and I ordered off the 55+ menu and everything was perfect! We both had the 2+2+2 breakfast. Our eggs were cooked perfectly. Sausage was tasty (no gristle like some places). Our pancakes were fluffy and cooked perfectly. Candy was our server. She was kind efficient and attentive. We were seated quickly and our food was served quickly. It's a good place for families and the bathrooms were clean. read more

Large dining area. Went for breakfast and lunch. Great service, large selection of items. They even have a "Senior" menu.

Amazing Breakfast!!! Fast service. Friendly staff and always clean. Always a go to with the grand babies and this time with mom in law. Never disappoints! read more

IHOP - Portuguese sausage eggs and rice!!! Pancakes too - Breakfast & Brunch Near Me - Hilo, Hawaii

The food is good, just a bit expensive, but considering it is in the mall in Hawaii I guess you should expect higher prices. I can imagine they probably have to ship in most if not all of their food. read more

Great for breakfast lunch brunch or dinner. Also my kids ask to go here all the time! Convenient area for the location at the mall read more

IHOP - IHOP has bacon. It is a very good place to eat. It's convenient area for breakfast brunch lunch or dinner - Breakfast & Brunch Near Me - Hilo, Hawaii

First time eating at Ihop in a while (I'd say over a decade). And man was it delicious! I got the buttermilk crispy chicken with mashed potatoes and spinach, with a side of gravy. So good! My husband got an omelet and it was fresh, huge and really good. My kids meals were all fresh and hot when the came out. Outstanding service and food! I'm really hoping this is not a 1 time thing. Because if it's consistent, we will be regulars here! read more

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Stellar service here. They warmly welcome and check on you. I liked the cinnamon bun cheesecake stuffed crepe I ordered recently. The manager came around all the tables to talk story. I'd gladly come back again. read more

Took so long to get my food said your food will be here shortly is shortly and hour never going here again

Went to IHOP tonight with my wife. Had really great service from Elizabet (Liz). She was very kind, considerate, and helpful. She treated my wife and me with care and was very personable throughout our dining experience. Give her a raise!! Thanks Liz and Hilo ihop! -Anthony & Amanda read more

Food ok nothing great it did not look like the photos on their menu. Not a whole lot of food for the $ they ask for. Service was great, hostess friendly and helpful to waitress. Ambiance is clean and ok. read more

I had the Pot Roast, very, very good. I'll order it again. My server, Abcde was the most pleasant and gracious person. She made my morning and the rest of my day. I posted it on Facebook also. The Manager came around also checking how I was doing, how was my meal and was just as pleasant and gracious. I thanked them both and told them I'd be back again and again. You can't go wrong with Hilo IHOP! read more

Service was excellent & friendly. Food was, well, IHOP ‍ok & plentiful Will return

Caroline is an Asset to this Place! My late Mother loved her and would always want to go there every Saturday Morning! Good deals good food. Always enjoy our time there. read more

This has always been a very pleasant experience, started out rough, however the very kind auntie manager came to fix the small kine issue with her smile and aloha spirit. The meals were very Ono, and service was awesome as always I have came to expect with this location. Aloha above everything else and its nice to know when I come here with my Ohana or for business, I know I'll be treated with aloha. The staff goes above and beyond to accommodate all our needs or desires to insure our experience is pleasant. I look forward to our next visit in Hilo IHOP. read more

Caroline is absolutely amazing. She is friendly, funny, and so good at what she does.

Being that it was the 4th of July, we were having difficulty finding one of our favorite places open for brunch. Craving pancakes we decided on iHop. 30 minutes later I realized why I've stopped coming here. The wait for our food took forever, the pancakes were soggy (fell part while buttering and cutting) and the eggs tasted fake. I was so disappointed! I only ate half of my meal because it was so bad. Our server was courteous and warm. She and the ambiance was the only good thing about my experience. Save your money and time and go to Kuhio Grill or Hawaiian Style instead. These local restaurants know how to do it right! read more

Went here tonight and the food was really bad. our eggs were cold and watery and my daughter's steak was bloody and not cooked very well. Then the bus boy decided to come sweep around our table while we were eating. Bill was expensive for 4 people and my husband felt like he NEEDED to leave the 17$ tip since that was 15% I guess. Worst service and we will not be going back. read more

IHOP Hilo, gave me the worse experience I ever here! Very expensive breakfast $91.00 for a family of 4. I had chopped steak it was under seasoned over cooked! Overall poorly executed. The waitress was nice but had major blunders: 1)she forgot my sons hash browns; 2)she charged my credit card $21, because I was honest I corrected her again that she messed up the bill was actually $91! Yes, because of this bad experience I think they should change this restaurant name from IHOP to IFLOP! read more