First off, the place smelled amazing and was clean and bright with spacious seating. The menu is large with breakfast and lunch choices,it and it took us a few to decide. The waitress was as sweet and patient as she could be. My friend got the cinnamon stack pancakes, and I chose the pablano omelet. When our order came, the waitress had zipped off before my decrepit brain registered that my order was wrong. The manager was doing rounds at this time and asked if everything was ok. I told her my issue, and she handled it all graciously. Mistakes happen, no biggie. This was a new item on the menu. There is also a pablano poached egg breakfast. It may have been my fault when making the order. I say all this because I did not give 4 stars because of the mix-up, service, or restaurant itself, that was all 5 stars to the max. I was impressed. The ding was because if you order a pablano omlet " stuffed with fire roasted poblano peppers," " Poblano cream, and Serrano pepper's, you have a reasonable expectation of some heat. It was bland. Pablanos can be mild, so I wasn't expecting a huge amount of spice, but not bland. Anyone who does not like spice would never order a poblano omelet, so spice it up a bit, people! read more

IHOP - " Spicy Pablano Omelette" - Breakfast & Brunch Near Me - Saco, Maine

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Came here on a Sunday, not crowded. Waited too long for cold, incorrect meals. Strawberry banana pancakes didn't have bananas. Sausages were cold. I ordered the chicken biscuit sandwich and fries. Fries were cold and the sandwich was missing the gravy. When I asked the server for the gravy she said it didn't come with it (which it did). While waiting for the gravy my husband found a hair in his meal. At this point we were done. Spoke with the manager, who was very nice and professional and didn't charge us. However, there are clearly food quality issues, not sure we will go back. read more

Just waited at the table for 25 minutes without being greeted by a server. Another table got seated and greeted right away so we left. On our way out there was a server just relaxing at the bar talking to the host. read more

We had a great experience at IHOP at 515 Main St, Saco, ME 04072. The food was delicious, the place was clean, and the service was excellent. Special mention to Mallossa S -- she did an awesome job! Very friendly, attentive, and made our visit extra pleasant. Highly recommended! read more

IHOP - Omelette - Breakfast & Brunch Near Me - Saco, Maine

We stopped in to get our morning started off with a hearty breakfast. The lemon blueberry crepes I had were very good. Eggs, sausage, and hash browns hit the spot and cooked well. My wife said the coffee was good. Being the last weekend before labor day the place was crowded. Ambience was casual like most Ihops but this location was big and clean with nice sized booths to fit different body types. Our waiter was a young oriental guy who was polite but a tad slow. Overall a good location and place for breakfast in Saco, read more

IHOP - Menu appendeum - Breakfast & Brunch Near Me - Saco, Maine

The food was great! The service was a little tiny bit slow.. But overall great. Im definitely going again. read more

IHOP - New York Cheesecake Pancakes - Breakfast & Brunch Near Me - Saco, Maine

Worst dining experience ever! My partner and I waited 30 minutes just to be seated, even though there were plenty of open tables. The host gave us attitudes and told us to shut our mouths when we asked. Then our server took our order and brought out our food (wrong order) with a wad of gum stuck to the plate When we politely asked for a manager, he took the wad of gum and put it back into his mouth but still did not acknowledge the food was messed up. Our pancakes were the wrong flavor and half the tator tots were missing. Someone must have eaten them! We finally saw the manager (I believe Danny was his name) and when we went to complain, he simply laughed at our story and told us these were considered "white people problems" (mind you Danny is black) This is by far the worst experience I have ever had at a restaurant and will never come back. This location needs to be permanently shut down. read more

IHOP had great food and friendly service! My pancakes were fluffy and delicious. Would visit again!

Literally smelled like sewage when we went in. They shouldn't have even been seating people. We had to walk right back out after sitting at our table for about 30 seconds. read more

Most times my breakfast is just passable ,room temp not hot. Once we went to early and the hash browns had a taste of refrigerator burn . Muffin wasn't toasted for eggs Benny, hardly eatable.we left without eating. Today the elder server was Soo unprofessional. She back talked her manager right in front of us behind her back and we waited 40 mins. For food that had been sitting. We actually had to ask for our food. But my daughter and I still go back . Because when it's good ,hot food , pleasant server. It's what we want. Simple breakfast at a reasonable price. Btw the manager is a good manager . She was working the room trying to correct all this servers mistakes and make sure everyone was happy. I didn't complain but my daughter left a note to the server on our receipt. I get tired of complaining..like I said we still go back . I just wish it was more consistency especially with temperature. I like hot overeasy eggs to dip my toast ,and hot toast to dip. ; ) read more

Poor management, the kid that sat me down at a booth, made me wait over 20 minutes and never returned only to get a rude response from another server telling me my waiter was busy filling out an application?! read more

i came today with my wife and it was around 4:00 and there was a good amount of people and they only have one server no other help food was alright but the under staffing is insane more then once have I been here and they only have one server ihop needs to work on have other servers not just one this is almost everytime Im here read more

Food and service wasn't good. Had been at the Saco, ME location a few months back and hasn't improved. The hostess was wonderful (she was last time too). Our waiter never came to our table at the end, did see him working other tables in our section. The hostess came by and explained he didn't realize we were his customers and he'll be right over. Makes no sense since we're in his section and he's the only one working those tables. Plus only half the tables in his section had customers. A while later the waitress came by again to ask if he'd been to our table, "no". She took our drink order and brought them to us - 15 mins after we arrive we had drinks. It was not her responsibility and we appreciated that she got them for us. The male waiter eventually came and took our orders. We were waiting again. Seemed taking too long for our food. I'd ordered their breakfast crepe (they use to be awesome). There was no white sauce on top. No hash browns inside of it. The egg wasn't fluffy, look more like a fried egg. Wasn't hot, room temperature. (Last time the bacon was dark brown and black and uneatable, the rest was cooked correctly, said they had a new cook that time, didn't inquire if same cook or new one or someone called out). The crepe was crispy about in inch around, should not be crispy at all. Like pancakes, it shouldn't be be crispy. I ate less than half, not worth bringing home. My friend's cheeseburger, the cheese wasn't soft at all. Maybe the cook forgot the cheese and added it afterwards? My friend brought it home, didn't eat it there. The onion rings were cool as if they sat for a while. The mozzarella sticks were warm, the cheese still had a little pull to them. Other friend had a ham and cheese omelet that was hot. The pancakes were good and the butter was completely melted. Our male waiter never came by our table again after bringing the food. Even after nearly all the other tables of his were empty. Our water glasses and soda glasses had been empty for a while, but no waiter... read more

Stopped here after a doctor's visit on the way home with my husband. We were seated immediately and noticed how big and clean the restaurant was. The waitress was super attentive (and looked like a young Jennifer Aniston). I had the quick 2-egg breakfast and my husband got the breakfast sampler. The food came out in a timely manner, was fresh, delicious and filling. The waitress came back a few times to make sure everything was okay. We were very happy and left her a generous tip. I highly recommend this IHOP! read more

When we arrived the place seemed really busy. There were a few parties waiting throughout the lobby and outside in the rain. The wait was estimated at or near 30 mins, which was a while but we were hungry so we did wait. The manager a shorter man, with very short dark hair and a round belly was rude and hostile to people coming in. He wouldn't stop to talk to people or help new comers, he didn't make eye contact and would just pretend people weren't waiting at the host stand. I get it, it's busy but there's no need for that. I overheard him tell the waitress she was getting two tables and her response "oh just great!". When we did finally get seated and turned into the main dining room, there were two tables. Two tables eating, that's it. My partner and I exchanged looks of shock. We each got a breakfast plate and juice. My orange juice was basically just orange colored water, that cost me 4$. Disgusting. The food wasn't terrible, but the best thing about it was the grilled biscuit with jelly. Yum. My partner was not impressed with his burned on the outside hash browns that were uncooked in the middle. All in all 2 stars seems fitting, as the service was good and the food was just ok. read more

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Hi I was there last week from connecticut great service and staff was talking to the manager on duty very nice forgot to get her name told her i would see her next year or sooner i met her the year before food was good too. read more

Always happy good service very clean,very good staff and excellent food the way it should be

Take out was great! Called in, no wait even though they were busy! Pancakes were perfect plenty of syrup and butter. The French Toast meal had a neat container. French Toast on top in secure container. Connected to a black deep container with egg, bacon and home fries. It was easy to eat from and never tipped in transport. I saw some negative reviews. Our experience was great. read more

Love the waffles and bacon service is very good and courteous people will be going back soon

I was happy to try the new IHOP. We pulled in and it wasn't busy, so score! Kids eat free 4-10 pm until 9/8/18 so double score. However, the customer service and friendliness was lacking a bit. When we finally did order, our food came out quickly and was pretty good. They did use small plates for the pancakes, and we couldn't flag down our waitress to get bigger plates so we got creative with our syrup situation. I gave three stars because it was an alright experience. I wasn't blown away and I'm sure we'll try it again because my kids are oblivious to any issues and will ask for it again. read more

Cant eat here without smelling the dishes/silverware your food is coming off. Ruins appetite. Costumer service is good, the waiters are sweet. Take out food isn't fully prepared for you, ex; order crepes and your toppings are on the side. read more

I called to see if they were open on Easter and only got the most rude manager named Craig responding. "Yeah we opened at 7" and hung up immediately after saying this when I said I was calling to find out if they were open on Easter. The food isn't good enough to justify such a poor attitude. read more

Came here when they first opened and was mind blown by how clean it was. Our server was actually a childhood friend of one of my friends and they didn't expect to see one another in this town they didnt grow up in. I had a tower of chocolate pancakes which should have had a disclaimer that it was for children because of how rich it was but I did my best. read more

Waitress was super. Friendly, back often to check on our needs. Food was not so good. We both ordered side potato pancakes. They were dark so should have been hot . they were still frozen!! The toast was cold. Was white bread, ordered rye. Eggs were warm. Coffee was great! Waitress removed potato pancakes from bill. Her service was Exceptional. She apologized for the problems with our orders. We left her a great tip, because she did a good job Cook may be over worked but I will not be back at ihop read more

Great people! Hardworking staff! We came in with a party of sixteen for breakfast on Saturday! From the time we entered we were greeted with friendly staff! Our waitstaff was Eric and he was training a little gal Nicole. He was so attentive friendly made our visit pleasant! Food was very good! The atmosphere was really light and friendly! We were a large party and no complaints! We came back the next day! Thank you folks! read more

It's IHOP not the Waldorf Astoria. Excellent service from a friendly staff. Make sure you choose the pancakes for your side.

We were in Biddeford around dinner time and drove around a bit looking for something we could all agree on. We didn't see anything that interested us so we figured, let's go to IHOP, how bad could it be? Sadly, we also used the logic that we'd been to the IHOP in South Portland and it was fine. The food, at its best was meh. My wife's "salad" was three hockey pucks of sliced tomato, laid over a couple of pieces of iceberg lettuce. The dressing was doled out in packets. The chicken noodle soup I ordered is likely the reason why later that evening the chef spent 10 minutes looking for the bowl of dishwater he misplaced. The salad I had was OK and so what my mother-in-law's, despite the fact that the waitress delivered my salad to her and hers to me (announcing the incorrect name as she handed them to use). Since our salads were similar, we didn't even notice until a few bites into them. Yeah, you could argue that we should've noticed sooner. The staff was pleasant, but the waitress never asked why I didn't eat the soup, so minus one on her. Anyway, next time we're down there, we'll find some other restaurant or maybe a vending machine to eat at. read more

This place was AWFUL! Not going to waste time leaving a review. Go somewhere else. Paaaaaaasssssss

Let's start with the positive: The building is really nice and lots of parking. My burger was good. The neutral: Perhaps one person seemed happy to be working there but not the person who greeted and sat us. My water has a black floaty. The negative: We waited 40 minutes for our food until the server realized she forgot to put it in. I realize - that was obviously a mistake and one that deserves a comped meal or heavily discounted tab. Instead, we got a 15% discount and still waited for our food. The entire visit took over 80 minutes in an empty restaurant. Good food but the staff and greeters clearly need a few lessons on politeness and hospitality. read more

A 1pm breakfast at a breakfast restaurant. What could go wrong?? Eggs ordered over medium were well done. Bacon was old (reheated?) and tough. Toast was cold. Hash browns were half cooked and tasteless. The wait staff was fine. I live close by...but will head to Golden Rooster down the street for good food vs convenience from now on. read more

I don't know what I was expecting - I mean, it's IHOP. Last time I ate at IHOP I left with food poisoning and swore them off forever; however, I made this exception to have breakfast with my mother and her business partner...also, this IHOP is 3,000 miles from the one that poisoned me - so I felt like it might be safe. The waitress came quickly to get our drink orders, and it was coffee all around. She brought us a carafe and a dish of cream and let us be...for about two minutes then she was back for a food order. We asked to her to come back twice more, as the menu here is gigantic - there's no possible way unless you're a regular that you're going to easily select an item in just a few minutes. Since it was chicken and waffles which had previously done me wrong, I took my mother's suggestion of the strawberry & cream crepes. I don't love a ton of sweet, syrupy stuff on my food, but the photo appeared to feature only a drizzle so I said 'what the heck, why not?' and went with it. What arrived was crepe-soup. The crepes were not filled, but they were absolutely swimming in a mess of bright red 'strawberry' syrup with a hard to comprehend white layer on top. The strawberries were the kind which live in syrup (I'm nauseated just thinking of it now). ...I don't think I've ever sent a plate back to a kitchen, so I started to take bites. It was sickening-sweet, much more like a desert, but in the morning time. I washed each bite down with coffee, trying to rid my palate of the sugar-slick I was feeding it. I gave it a second chance, and I regret it. Maybe lunch is where it's at where it's at for a place marketed for breakfast? Who knows. read more

came back again amazing as every time we come. the staff were so nice and the food was soooooo good

I went late in the morning so the place was not busy with plenty of tables available. I asked for a booth for me and my daughter, but then took me to a small table. When I told the host that I asked for a booth, he made an annoyed face and took me to a booth that was literally in the far corner away from everything and next to the emergency exit. I felt like an outcast sitting it the corner on a time out. Pathetic. read more

The bathrooms are very dirt upon opening. Makes me wonder what other corners they cut in the kitchen. read more

IHOP - Bathroom is very dirty; use your own before you come. - Breakfast & Brunch Near Me - Saco, Maine

Went to Ihop last month and got as say the service is great, food is great, and the servers are always polite and considerate to provide the services we pay for to enjoy our meals, read more

I came to give this place another chance. Last time we didn't even get service. I came with an open mind and ready to eat. The eggs were over cooked, to the point where they were rubbery. The bacon tasted funny. The pancakes were salty. At first I thought it was just me; but even my penny-pinching grandpa agreed. The server was great but it didn't make up for the food. I feel bad writing a review. I hate to be a reason a business goes under. read more

If I could give this place a negative score I would. The staff was a bunch of lazy and unmotivated group of people who clearly didn't want to work. After waiting at the desk for about 10 minutes as 5-10 of their staff walked by, someone finally announced a 50 minute wait. There were so many open tables and it was clear the staff should be replaced. read more

I went to IHOP with my girl friend for lunch. The food is descent. The service was slow. If this location was to stay in business they need to get it together and cook home made stuff . read more

Came in for breakfast with a party of 8 yesterday morning. We got sat pretty quickly. The place was really clean. The food was good. Only complaint, the waitress seemed annoyed a lot of the time & it kind of felt like we were bothering her, but she made sure we had everything we needed. read more

Horrific service, stale food, inflated prices. You're *literally* better off going to McDonalds across the road